JW Marriott Gold Coast Resort & Spa

Hotels
9.0
/10
Exceptional
973 reviews

What Guests Say About Their Stay

Igor
10.0
/ 10
I can say JW Gold Coast stands out as the best. The room was spotless, and every staff members greeted us warmly and provided excellent service. The pool was just as amazing as we had heard, and throughout our 3-day stay, we enjoyed great dining options and convenient concierge support. It truly felt like a well-deserved treat. Highly recommended!
Lee
10.0
/ 10
Very comfortable beds and clean rooms. Facilities were great condition. Find the service great but slow at times.
Yunus
10.0
/ 10
This best 5star hotel in the gold coast with large swimming pool area and the best bathroom. Thanks to super friendly receptionist Anguyen who greeted us with lovely smile and provided complementary 4 water botlles which is the best customer service skill that I’ve ever seen during my holiday in gold coast Australia.
In the Area
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158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
JW Marriott Gold Coast Resort & Spa is located in area / city Surfers Paradise. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JW Marriott Gold Coast Resort & Spa

158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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JW Marriott Gold Coast Resort & Spa Rates per Night

JW Marriott Gold Coast Resort & Spa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best JW Marriott Gold Coast Resort & Spa hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

JW Marriott Gold Coast Resort & Spa Location & Address

JW Marriott Gold Coast Resort & Spa is located at 158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217. It's situated in the Gold Coast area of Australia, known for its beautiful beaches and vibrant atmosphere. The hotel is approximately 3 km from the city center.

How to go to JW Marriott Gold Coast Resort & Spa from Airport

Getting from Gold Coast Airport (OOL) to the JW Marriott Gold Coast Resort & Spa is relatively straightforward, with several hotel transfer options available. Whether you're looking for the fastest or most affordable transfer from airport to hotel, here's a breakdown of your choices:
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride hailing service offers the most direct route to the hotel. You can find taxi ranks and ride-hailing pick-up zones just outside the airport terminals.
  • Airport Shuttle (Convenient):

    Several shuttle services operate from Gold Coast Airport to hotels in Surfers Paradise. These are generally more affordable than taxis, especially if you're travelling solo.
  • Public Bus (Most Affordable):

    The TransLink public bus service connects the airport to various locations on the Gold Coast. You'll likely need to transfer buses to reach the JW Marriott, but it's the cheapest option.
  • Car Rental (Freedom to Explore):

    If you plan to explore the Gold Coast extensively, renting a car at the airport might be a good idea. The hotel offers parking facilities.

Tips:

For the most convenient route, consider a taxi or ride hailing service if you're prioritising speed and directness. If you're on a budget, the public bus is the most affordable, but be prepared for a longer journey with potential transfers.

JW Marriott Gold Coast Resort & Spa Reviews & Summary

Looking for all about hotel experiences at the JW Marriott Gold Coast Resort & Spa? Hotel reviews consistently highlight the hotel's exceptional service, stunning lagoon pools, and prime location. Guests rave about the comfortable rooms, delicious dining options, and the overall luxurious atmosphere. The standout features of this hotel include its impressive saltwater lagoon, perfect for swimming and water sports, and its range of on-site restaurants offering diverse culinary experiences. The hotel's central location also makes it easy to explore the Gold Coast's attractions.

Here's a snippet from a recent review: "Absolutely loved my stay at the JW Marriott! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the lagoon pool was simply amazing. Highly recommend this hotel for a relaxing and memorable Gold Coast getaway."

JW Marriott Gold Coast Resort & Spa Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The JW Marriott Gold Coast Resort & Spa offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Rooms:

    These rooms offer comfortable accommodation with city or hinterland views. Non-smoking rooms are available.
  • Ocean View Rooms:

    Enjoy stunning views of the Pacific Ocean from these well-appointed rooms. Most include bathtubs.
  • Family Rooms:

    Designed for families, these rooms offer extra space and may include connecting rooms.
  • Suites:

    For a truly luxurious experience, choose one of the hotel's suites, offering separate living areas and enhanced amenities.
  • Executive Lounge Access Rooms:

    These rooms include access to the Executive Lounge, offering complimentary breakfast, evening drinks, and canapés.

The JW Marriott Gold Coast Resort & Spa is not generally pet-friendly. It's always best to confirm directly with the hotel regarding their specific pet policies, as these can change. If pets are allowed, additional charges and requirements may apply.

Hotel Facilities in JW Marriott Gold Coast Resort & Spa

The JW Marriott Gold Coast Resort & Spa boasts a wide array of hotel amenities and hotel facilities designed to enhance your stay. Whether you're travelling with family or seeking a relaxing getaway, there's something for everyone.
  • Lagoon Pools:

    Enjoy the hotel's signature saltwater lagoon pools, perfect for swimming and water sports.
  • Fitness Centre:

    Stay active with the hotel's well-equipped fitness centre, open 24 hours.
  • Spa:

    Indulge in a range of treatments at the hotel's luxurious spa. Operating hours vary; extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering supervised activities and games.
  • Restaurants and Bars:

    Choose from a variety of dining options, from casual poolside snacks to fine dining experiences.
  • Business Centre:

    Stay connected with the hotel's business centre, offering printing and other services.
  • Parking:

    On-site parking is available for a fee.

Hotel Buffet or Restaurant/Cafe in JW Marriott Gold Coast Resort & Spa

The JW Marriott Gold Coast Resort & Spa offers a diverse range of dining experiences, from casual hotel cafe options to elegant hotel restaurant settings and a tempting hotel buffet. Here's a taste of what's on offer:
  • Citrique Restaurant:

    This signature restaurant offers a seafood buffet and à la carte options. The buffet is approximately SGD 90 per person. Opening hours vary.
  • Misono Japanese Steakhouse:

    Enjoy teppanyaki-style dining with fresh, high-quality ingredients. Prices vary depending on the menu selection. Open for dinner.
  • Chapter & Verse Bar and Lounge:

    A relaxed setting for cocktails, light meals, and afternoon tea. Prices vary. Open daily.
  • Poolside Bar:

    Enjoy refreshing drinks and snacks by the pool. Prices vary. Open seasonally.

Citrique Restaurant is known for its fresh seafood buffet, while Misono Japanese Steakhouse offers a unique and entertaining dining experience. Be sure to check the hotel's website or inquire at reception for the most up-to-date opening hours and pricing.

JW Marriott Gold Coast Resort & Spa Airport pickups and How to Book

Looking for hotels with airport shuttle services? The JW Marriott Gold Coast Resort & Spa does not directly offer a dedicated hotel to airport transfer service. However, the concierge can assist in arranging airport transfers with third-party providers.

To book an airport pick-up, contact the hotel concierge at least 24 hours in advance of your arrival. They can provide you with options and pricing for various transfer services. Alternatively, you can pre-book a private transfer online or arrange for a taxi or ride-hailing service upon arrival at the airport.

Nearby MRT Station & Bus Stops

While the Gold Coast doesn't have an MRT system, there are several nearby bus station and bus stops nearby that provide convenient access to the JW Marriott Gold Coast Resort & Spa. Here are a few options:
  • Surfers Paradise North Station:

    This is a major bus interchange located approximately 1 km from the hotel.
  • Gold Coast Highway at Surfers Paradise Blvd:

    Several bus stops along this stretch of the Gold Coast Highway offer frequent services to various destinations.

To use the public bus system, you'll need a TransLink go card, which can be purchased and topped up at various locations, including convenience stores and train stations. Alternatively, you can use contactless payment methods on some buses.

Nearby Attractions for Family / Kid Friendly

The Gold Coast is a fantastic destination for families, with plenty of nearby activities and nearby places to go. Here are five kid-friendly attractions near the JW Marriott Gold Coast Resort & Spa:
  • Sea World (3 km):

    Get up close with marine life, enjoy thrilling rides, and watch entertaining shows. Entry price: Approximately SGD 95 per adult.
  • Warner Bros. Movie World (20 km):

    Experience the magic of Hollywood with movie-themed rides, shows, and attractions. Entry price: Approximately SGD 90 per adult.
  • Dreamworld (25 km):

    Enjoy a variety of rides, shows, and wildlife encounters at this popular theme park. Entry price: Approximately SGD 85 per adult.
  • Currumbin Wildlife Sanctuary (20 km):

    Get up close with native Australian animals, including kangaroos, koalas, and lorikeets. Entry price: Approximately SGD 40 per adult.
  • Surfers Paradise Beach (Walking Distance):

    Build sandcastles, swim in the ocean, and enjoy the vibrant atmosphere of this iconic beach. Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near JW Marriott Gold Coast Resort & Spa (Gold Coast)

The Gold Coast offers a diverse culinary scene, with plenty of nearby dining options to suit all tastes. Whether you're looking for a casual cafe or a fine-dining experience, you'll find it here. Here are a few recommendations:

Cafes/Restaurants:

  • Hard Rock Cafe Surfers Paradise:

    Enjoy classic American cuisine and live music in a rock 'n' roll atmosphere.
  • Vapiano Surfers Paradise:

    A casual Italian restaurant where you can customize your pasta and pizza dishes.
  • Seascape Restaurant + Bar:

    Offers modern Australian cuisine with stunning ocean views.

Local Street Food:

  • Meat Pies:

    A classic Aussie savoury pie filled with meat and gravy.
  • Fish and Chips:

    Freshly battered fish served with crispy chips.
  • Sausage Rolls:

    A savoury pastry filled with sausage meat.
  • Chiko Roll:

    A deep-fried snack filled with meat and vegetables.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near JW Marriott Gold Coast Resort & Spa (Gold Coast)

The Gold Coast is a shopper's paradise, with a variety of dept stores near me, shops near me, and malls near hotel to explore. Here are a few popular shopping destinations:
  • Pacific Fair Shopping Centre:

    A large shopping mall with a wide range of department stores, boutiques, and restaurants.
  • The Oasis Shopping Centre:

    Located in Broadbeach, this shopping centre offers a mix of fashion, homewares, and dining options.
  • Australia Fair Shopping Centre:

    Situated in Southport, this shopping centre features a variety of retailers and a cinema complex.

Other Places to Stay Near JW Marriott Gold Coast Resort & Spa

If you're looking for alternative accommodations near the JW Marriott Gold Coast Resort & Spa, here are a few options to consider:

Luxury/5–6 star hotels nearby:

  • The Langham, Gold Coast:

    Offers luxurious accommodations with stunning ocean views.
  • Peppers Soul Surfers Paradise:

    Features stylish apartments with panoramic views.
  • Q1 Resort & Spa:

    An iconic skyscraper offering luxurious apartments and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • Novotel Surfers Paradise:

    Offers comfortable accommodations in a central location.
  • Mantra Circle on Cavill:

    Features modern apartments with city or ocean views.
  • Vibe Hotel Gold Coast:

    A stylish hotel with a rooftop pool and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • BreakFree Acapulco:

    Offers affordable apartments with basic amenities.
  • Mantra Towers of Chevron:

    Features comfortable apartments with resort-style facilities.
  • Paradise Resort Gold Coast:

    A family-friendly resort with a water park and kids' club.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Planning your Gold Coast getaway? Consider the JW Marriott Gold Coast Resort & Spa for a luxurious and memorable experience. With its stunning lagoon pools, diverse dining options, and prime location, it's the perfect base for exploring all that the Gold Coast has to offer. Hotel availability can vary, especially during peak seasons, so it's always best to book in advance. Don't delay your room booking! Secure your stay at the JW Marriott Gold Coast Resort & Spa today and experience the best of Australian hospitality. Check out Traveloka for the latest deals and promotions. book cheap hotels in Australia cheap hotels nearby

All facilities in JW Marriott Gold Coast Resort & Spa

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Others

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Shops
  • Beach umbrella
  • Spa
  • Marina
  • Pool cabanas (surcharge)
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Smoking area
  • Terrace
  • Lockers
  • Parking
  • Parking (surcharge)
  • Lazy river

Business Facilities

  • Conference center
  • Business center
  • Meeting facilities
  • Conference room
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children games

Transportation

  • Valet parking (surcharge)

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Kids and Pets

  • Supervised childcare

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in JW Marriott Gold Coast Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Gold Coast Resort & Spa
223
Number of floors in JW Marriott Gold Coast Resort & Spa
28
Another facilities in JW Marriott Gold Coast Resort & Spa
Romantic proposal packages, Hot tub, Outdoor pool, Picnic area, Garden

Frequently asked question in JW Marriott Gold Coast Resort & Spa

What are available facilities at JW Marriott Gold Coast Resort & Spa?
There are top facilites at JW Marriott Gold Coast Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Gold Coast Resort & Spa?
The standard check-in time at JW Marriott Gold Coast Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does JW Marriott Gold Coast Resort & Spa provide breakfast?
Yes, JW Marriott Gold Coast Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JW Marriott Gold Coast Resort & Spa
JW Marriott Gold Coast Resort & Spa has a 5.0-star rating.
How many floors does JW Marriott Gold Coast Resort & Spa have?
JW Marriott Gold Coast Resort & Spa has 28.
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More Reviews from Other Guests in JW Marriott Gold Coast Resort & Spa

9.0
Exceptional
From 969 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews JW Marriott Gold Coast Resort & Spa

Number of reviews per page
20
40
Top reviews
Igor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I can say JW Gold Coast stands out as the best. The room was spotless, and every staff members greeted us warmly and provided excellent service. The pool was just as amazing as we had heard, and throughout our 3-day stay, we enjoyed great dining options and convenient concierge support. It truly felt like a well-deserved treat. Highly recommended!
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damien
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

JW Love ya
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A nicely refurbished property. Excellent staff.
sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love the pools and warm enough for the whole year round ♥️
Dave
icon-Business Family
Business Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice
Julianne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love the Marriott and have been coming for years but was super disappointed to have such a late checkin when we only were staying one night. The kids missed the slide as it closed at 4pm and opened too late in the morning which was the main reason we stayed (the pool). If these hours were extended it would be helpful! Other than that everything else was as expected and we had a nice comfortable stay.
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peter
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service
Lee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very comfortable beds and clean rooms. Facilities were great condition. Find the service great but slow at times.
Yunus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This best 5star hotel in the gold coast with large swimming pool area and the best bathroom. Thanks to super friendly receptionist Anguyen who greeted us with lovely smile and provided complementary 4 water botlles which is the best customer service skill that I’ve ever seen during my holiday in gold coast Australia.
Ye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall, the hotel offered an excellent experience, and the children thoroughly enjoyed their stay. However, there was a significant issue during dinner service. After queuing, being seated, and placing our order, we endured a wait of over an hour before the first dish arrived, primarily due to insufficient staff. This delay not only disrupted our rest but also threw off our daily schedule.
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Elena
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall experience was great but cleanliness was not up to Marriott standard. Definitely needs improving.
Sophie
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Main reason we picked the Marriott was the lagoon pool which was lovely. It is very popular with families on the weekend so if you are looking for a quiet stay it would be better to stay mid week. The room was very comfortable. Food was nothing exciting but so easy to get an uber to restaurants/cafes.
Damien
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

JW, I love ya!
Sunny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Love this place, from fantastic staff that greet you when you first arrive to the great food at both the teppanyaki and breakfast restaurants the food is spectacular and as we were celebrating my partners birthday the staff had organised a beautiful wine and dessert in our room on check in, it is these small gestures that will keep us coming back. thank you to all the staff and personnel at the resort. it was a wonderful experience as always staying here. all the amenities and activities such as fish feeding at the resort reef pool were a bonus and adds to the experience.
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Shari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Jw Marriott Resort always amazes me. The facilities and lagoon are beautiful
Stacey
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

.
Chi Jui
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Stayed at JW Marriott Gold Coast Resort with my family for 3 nights. The overall experience was pretty underwhelming compare to other JW Marriotts I have strayed at. Staff was friendly, but something was off with their internal communication or job assignments. Three different staff greeted me when I was inline waiting to check in, the group in front of me was taking a bit of time, so a staff tried to find openings at other counters, so I don’t have to wait for too long, I didn’t mind waiting a bit, but this was nice of them. After check in, we were taken to our room, and staff told us our bags will follow. 30 mins passed, nothing came. We called and asked for our bag, but the staff that answered the phone sounded clueless, but say he will check. Another 30 mins passed, nothing again, so I went down to check for our bags and to find our bags by the door of the hotel, unattended. Though we got a little apologie card after, this was a bad start of the stay. For cleanness issues- the breakfast area was really busy, with kids running around and stuff. Again, I don’t mind, it’s a resort, but the cleanliness needs a lot of work. The tables we were brought to stuff had bits of food on the table, on the chair and on the ground, it was pretty nasty… Overall, the hotel was fine. I am sure our luggage situation was an overlook, but the cleanliness really needs a lot of work.
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damien
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Don’t need to leave the hotel,
Anth
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Jw Marriott is an excellent resort for the family, we had a great experience, 5 star service and the staff were extremely helpful and kind. We definitely will be going back for another holiday
Dustin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Unreal property
Number of reviews per page
20
40

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Others 4 JW Marriott Gold Coast Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.