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Plum Carlton Serviced Apartments

Hotels
7.4
/10
Pleasant
634 reviews

What Guests Say About Their Stay

heribertus b. t.

9.4
/ 10
Exciting because it is close to all my affairs during in Melbourne
See original

heribertus b. t.

9.7
/ 10
The most convenient place for my business

Ketut g. W. A.

9.7
/ 10
Good place and comfortable to stay during my holiday in Melbourne

Heather

10.0
/ 10
Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv.

Julia

10.0
/ 10
I rung them the day before to organise things and got great customer service which continued on check in. The room was a good size, with all I needed for the 1 night. Good price. I will happily stay there again next time.
In the Area
See Map
528 Swanston Street, Carlton, Melbourne, Victoria, Australia, 3000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Plum Carlton Serviced Apartments is a hotel is located at Carlton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Plum Carlton Serviced Apartments

528 Swanston Street, Carlton, Melbourne, Victoria, Australia, 3000
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Lobby Plum Carlton Serviced Apartments
Lobby 2 Plum Carlton Serviced Apartments

Discover More About Plum Carlton Serviced Apartments

General


Near Melbourne Central

Location


Located in Melbourne (Carlton), Plum Carlton Serviced Apartments is within a 10-minute walk of Melbourne Central and University of Melbourne. This hotel is 0.5 mi (0.7 km) from Queen Victoria Market and 0.7 mi (1.2 km) from Bourke Street Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lygon Street - 0.3 km / 0.2 mi
University of Melbourne - 0.5 km / 0.3 mi
RMIT University - 0.5 km / 0.3 mi
Carlton Gardens - 0.6 km / 0.4 mi
Old Melbourne Gaol - 0.6 km / 0.4 mi
Melbourne Central - 0.7 km / 0.4 mi
State Library of Victoria - 0.7 km / 0.4 mi
Queen Victoria Market - 0.7 km / 0.5 mi
QV Centre - 0.8 km / 0.5 mi
Royal Exhibition Building - 1 km / 0.6 mi
Melbourne Museum - 1 km / 0.6 mi
Peter MacCallum Cancer Centre - 1 km / 0.6 mi
Hardware Lane - 1.1 km / 0.7 mi
Flagstaff Gardens - 1.2 km / 0.7 mi
Her Majesty's Theatre - 1.2 km / 0.7 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 14.2 km / 8.8 mi
Melbourne Airport (MEL) - 21.2 km / 13.2 mi
Avalon Airport (AVV) - 57 km / 35.4 mi

The preferred airport for Plum Carlton Serviced Apartments is Melbourne Airport (MEL).

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe.

Rooms


Make yourself at home in one of the 43 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Plum Carlton Serviced Apartments

Common Space Plum Carlton Serviced Apartments
Common Space
Lobby Plum Carlton Serviced Apartments
Lobby
Accommodation Services Plum Carlton Serviced Apartments
Accommodation Services
Exterior Plum Carlton Serviced Apartments
Exterior
Others Plum Carlton Serviced Apartments
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Terrace

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Plum Carlton Serviced Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 06:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per stay

We have included all charges provided to us by the property.

Professional property host/manager, Property uses a professional cleaning service, Parking height restrictions apply, No alcohol served onsite
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 06:00 - to 10:00
Available rooms at Plum Carlton Serviced Apartments
43
Number of floors in Plum Carlton Serviced Apartments
1
Another facilities in Plum Carlton Serviced Apartments
Smoke-free area, Coffee shop, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Plum Carlton Serviced Apartments

What are available facilities at Plum Carlton Serviced Apartments?
There are top facilites at Plum Carlton Serviced Apartments such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Plum Carlton Serviced Apartments?
The standard check-in time at Plum Carlton Serviced Apartments is starting from 14:00 - 06:00 while the latest check-out time is at Before 10:00
What is the star rating of Plum Carlton Serviced Apartments
Plum Carlton Serviced Apartments has a 3.0-star rating.
How many floors does Plum Carlton Serviced Apartments have?
Plum Carlton Serviced Apartments has 1.
How many rooms are available at Plum Carlton Serviced Apartments
Plum Carlton Serviced Apartments has 43.
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More Reviews from Other Guests in Plum Carlton Serviced Apartments

Overall Ratings & Reviews Plum Carlton Serviced Apartments

Traveloka (11)
Other sources (623)
7.4
Pleasant
From 623 reviews
Cleanliness

7.2

Room Comfort

6.8

Location

8.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Plum Carlton Serviced Apartments

Number of reviews per page
20
40
Top reviews
John
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Booked into Carlton where I needed to stay Moved at late notice to north Melbourne Not what I wanted - no staff at this location. Room had terrible smell, air conditioning noisy had to turn off, fridge not working Shower not clean lots of mould
Zane
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room.
Tia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Apartment was dirty upon checkin, hair on bathroom walls and kitchen utensils not washed. Smelled horrible too. For a week stay not enough toilet roll provided, the fan extractor for cooking didn’t work and no fan in bathroom so steam and smells from cooking and showering lingered. One window didn’t stay open too as was broken.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Perfectly fine and functional.
Jillian
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Misdescribed as serviced apartment. Better described as a smelly rundown student apartment.
Ray
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Well, we booked for 3, but turned up, and there was only 2 beds. Couldnt get hold of the manager, so had to book a hotel across the road for a third. Tried to get a refund for the 3rd person, but nope, not "approved". Apartment had a moldy smell to it when we arrive, we later found out it was the broken dishwasher with dirty stale water in the bottom of it. Then, on Saturday night, another guest cooked up some really stinky shellfish, and the stench hung around to morning. Not a great experience, topped off by getting charged for 3 people, when we could only sleep 2. Oh, and when looking to see if the sofa was a bed, discovered all number of items under the cushion.
Read More
Léa
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Staff is pretty nice and arranging
Tania
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Couldn’t check until 4pm without being notified. Staff were rude and unhelpful. Air conditioning didn’t work properly and was noisy. Will never stay here again.
Matthew
icon-Business
Business
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The place stunk. The hallways and my room all smelt terrible. Apart from a friendly girl at check in the whole experience was bad. Very noisy room. Do not disturb sign on my door but I was continually disturbed. Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00. Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell.
Read More
Jy
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Close to city, served its purpose for a night stay in city.
nathan
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

No one there for check in room was dirty
Alison
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish.
Hailey
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again.
Read More
Michal
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Overall dirtiness, not working tv and limited lighting.
Emily
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Terrible stay. Reception not open during the day. after waiting almost an hour for them to return from lunch break, we got told we could leave our bags...but reception still not open for another 40mins. This was all around 1pm. This closure was not advertised and meant we missed a lot of our australian open tennis session. Then reception closes at 5pm so had to leave tennis early to return to get bags. None of this was communicated in advance, a terrible experience. No apology provided nor anything remotely akin to customer service. Room condition very poor with hair in shower drain. Would not return. Terrible experience.
Read More
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv.
Tobias
icon-Leisure
Leisure
2.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

We tried to stay here for a weekend in one of the serviced apartments, the room we booked "didn't exist anymore" and he room we ended up in was 1/4 of the size, was filthy and had tape holding the shower head together. Staff were not helpful at all, other reviews suggest this is a regular occurance. We left and stayed somewhere else at a huge expense just to get out. Avoid at all costs.
Read More
Man Ying
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

We arrived at 1am with no one at reception. Called and was told that my booking was not in the system and to find alternative stay for the night. Yes we were reimbursed for the expense but it was 1am and our first trip to Melbourne. Will be good idea to contact them to ensure your booking is in the system. The room would use a paint job, bed side lamps used UBS but they didn't provide adaptor so can't use. Go in without expectations and you won't be disappointed.
Read More
Barry
icon-Leisure
Leisure
2.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Room was small. Parking wasn't free. Front desk had no idea what was happening. The cot had no mattress. The television had no aerial cable. Nice walk to the city where there's a lot of nicer hotels.
Aaron
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Arrived 5 min before check in only to be told our booking had been cancelled. No email or phone call to inform us before hand. Basically told to ring who we booked with and get them to sort it out. On checking reviews seems to happen regularly. This property over books to make sure all rooms are filled and then on the day cancels bookings.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Plum Carlton Serviced Apartments

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Plum Carlton Serviced Apartments

Traveloka (11)
Other sources (623)
7.4
Pleasant
From 623 reviews
Cleanliness

7.2

Room Comfort

6.8

Location

8.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Plum Carlton Serviced Apartments

Number of reviews per page
20
40
Top reviews
John
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Booked into Carlton where I needed to stay Moved at late notice to north Melbourne Not what I wanted - no staff at this location. Room had terrible smell, air conditioning noisy had to turn off, fridge not working Shower not clean lots of mould
Zane
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room.
Tia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Apartment was dirty upon checkin, hair on bathroom walls and kitchen utensils not washed. Smelled horrible too. For a week stay not enough toilet roll provided, the fan extractor for cooking didn’t work and no fan in bathroom so steam and smells from cooking and showering lingered. One window didn’t stay open too as was broken.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Perfectly fine and functional.
Jillian
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Misdescribed as serviced apartment. Better described as a smelly rundown student apartment.
Ray
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Well, we booked for 3, but turned up, and there was only 2 beds. Couldnt get hold of the manager, so had to book a hotel across the road for a third. Tried to get a refund for the 3rd person, but nope, not "approved". Apartment had a moldy smell to it when we arrive, we later found out it was the broken dishwasher with dirty stale water in the bottom of it. Then, on Saturday night, another guest cooked up some really stinky shellfish, and the stench hung around to morning. Not a great experience, topped off by getting charged for 3 people, when we could only sleep 2. Oh, and when looking to see if the sofa was a bed, discovered all number of items under the cushion.
Read More
Léa
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Staff is pretty nice and arranging
Tania
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Couldn’t check until 4pm without being notified. Staff were rude and unhelpful. Air conditioning didn’t work properly and was noisy. Will never stay here again.
Matthew
icon-Business
Business
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The place stunk. The hallways and my room all smelt terrible. Apart from a friendly girl at check in the whole experience was bad. Very noisy room. Do not disturb sign on my door but I was continually disturbed. Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00. Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell.
Read More
Jy
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Close to city, served its purpose for a night stay in city.
nathan
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

No one there for check in room was dirty
Alison
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish.
Hailey
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again.
Read More
Michal
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Overall dirtiness, not working tv and limited lighting.
Emily
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Terrible stay. Reception not open during the day. after waiting almost an hour for them to return from lunch break, we got told we could leave our bags...but reception still not open for another 40mins. This was all around 1pm. This closure was not advertised and meant we missed a lot of our australian open tennis session. Then reception closes at 5pm so had to leave tennis early to return to get bags. None of this was communicated in advance, a terrible experience. No apology provided nor anything remotely akin to customer service. Room condition very poor with hair in shower drain. Would not return. Terrible experience.
Read More
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv.
Tobias
icon-Leisure
Leisure
2.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

We tried to stay here for a weekend in one of the serviced apartments, the room we booked "didn't exist anymore" and he room we ended up in was 1/4 of the size, was filthy and had tape holding the shower head together. Staff were not helpful at all, other reviews suggest this is a regular occurance. We left and stayed somewhere else at a huge expense just to get out. Avoid at all costs.
Read More
Man Ying
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

We arrived at 1am with no one at reception. Called and was told that my booking was not in the system and to find alternative stay for the night. Yes we were reimbursed for the expense but it was 1am and our first trip to Melbourne. Will be good idea to contact them to ensure your booking is in the system. The room would use a paint job, bed side lamps used UBS but they didn't provide adaptor so can't use. Go in without expectations and you won't be disappointed.
Read More
Barry
icon-Leisure
Leisure
2.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Room was small. Parking wasn't free. Front desk had no idea what was happening. The cot had no mattress. The television had no aerial cable. Nice walk to the city where there's a lot of nicer hotels.
Aaron
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Arrived 5 min before check in only to be told our booking had been cancelled. No email or phone call to inform us before hand. Basically told to ring who we booked with and get them to sort it out. On checking reviews seems to happen regularly. This property over books to make sure all rooms are filled and then on the day cancels bookings.
Read More
Number of reviews per page
20
40