Quest Bella Vista

Apartments
8.8
/10
Very Good
610 reviews

What Guests Say About Their Stay

BRIANNE

10.0
/ 10
Perfect location for us, clean and tidy rooms and very comfortable bedding.

DENIS STANLEY

10.0
/ 10
lovely staff, very helpful, good sized room, very clean, good food at the restaurant, lovely wait staff and chefs, great location for our purpose , walking distance to a shopping centre and bus stops up to Quest standards , we enjoyed our short stay

Karen

10.0
/ 10
Very convenient and close to Norwest Private Hospital. Safe and easy to walk there.
In the Area
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24 Norbrik Drive, The Hills Shire, Sydney, New South Wales, Australia, 2153

Main Facilities

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Restaurant
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Staying at Quest Bella Vista is a good choice when you are visiting The Hills Shire.
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What's around Quest Bella Vista

24 Norbrik Drive, The Hills Shire, Sydney, New South Wales, Australia, 2153
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Discover More About Quest Bella Vista

Quest Bella Vista Rates per Night

Looking for the best Quest Bella Vista hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Quest Bella Vista room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Quest Bella Vista Location & Address

Quest Bella Vista is located at 24 Norbrik Drive, The Hills Shire, Sydney, New South Wales, Australia, 2153. It's situated in the Sydney area of Australia, known for its vibrant atmosphere and convenient access to business parks. The hotel is approximately 35 km from the Sydney city center.

How to go to Quest Bella Vista from Airport

Navigating your way from Sydney Airport (SYD) to Quest Bella Vista is a breeze with several convenient options. Whether you're looking for the quickest hotel transfer or the most budget-friendly route, here's a breakdown to help you plan your journey from the airport to the hotel.
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service offers the most direct route to Quest Bella Vista. The journey typically takes around 45-60 minutes, depending on traffic conditions.
  • Train (Potentially Most Affordable):

    Take the Airport Link train from the Domestic or International Airport station to Central Station. From Central Station, transfer to the Metro North West Line towards Tallawong and alight at Bella Vista Station. Quest Bella Vista is a short walk from the station. This option is generally more affordable than a taxi.
  • Airport Shuttle Bus (Convenient):

    Several airport shuttle bus services operate from Sydney Airport to various locations in Sydney, including the Bella Vista area. While this option might involve more stops and a slightly longer travel time, it can be a cost-effective and convenient choice.
  • Rental Car (Freedom to Explore):

    If you plan to explore Sydney and its surroundings, renting a car at the airport might be a good option. Quest Bella Vista offers on-site parking (charges may apply).

Tips:

For the most convenient route, consider a ride-hailing service or taxi if you have a lot of luggage or prefer a door-to-door service. If you're on a budget, the train is a great option, offering a direct connection to Bella Vista. Pre-booking an airport shuttle can also save you time and money.

Quest Bella Vista Reviews & Summary

Looking for all the details about Quest Bella Vista? Want to know what other travellers think? This hotel consistently receives positive hotel reviews, making it a popular choice for both business and leisure travellers. Guests love the hotel's convenient location, particularly its proximity to business parks and public transport. The spacious and well-equipped rooms are also a highlight, offering a comfortable and relaxing stay. A standout feature is the friendly and helpful staff, who go above and beyond to ensure a pleasant experience.

Here's a short review to encourage bookings: "Excellent hotel with spacious rooms and a great location. The staff were incredibly friendly and helpful, making my stay a real pleasure. Highly recommended!"

Quest Bella Vista Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Quest Bella Vista offers a variety of hotel room types to suit different needs and preferences. Whether you're travelling solo, as a couple, or with a family, you'll find the perfect space to relax and unwind.
  • Studio Apartment:

    Ideal for solo travellers or couples, these apartments offer a comfortable living space with a kitchenette.
  • One-Bedroom Apartment:

    Perfect for small families or those who appreciate extra space, these apartments feature a separate bedroom and living area.
  • Two-Bedroom Apartment:

    A great option for larger families or groups, these apartments offer two separate bedrooms and a spacious living area.

All rooms are non-smoking. Some rooms may offer bathtub options. Please confirm when booking. Quest Bella Vista is not a pet-friendly hotel.

Hotel Facilities in Quest Bella Vista

Looking for a hotel with top-notch hotel facilities? Quest Bella Vista has you covered. From essential amenities to leisure facilities, this hotel offers everything you need for a comfortable and convenient stay.
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Gymnasium:

    Stay active during your stay with access to the hotel's well-equipped gymnasium. Open 24 hours.
  • Conference Facilities:

    Ideal for business travellers, the hotel offers modern conference facilities for meetings and events.
  • On-site Parking:

    Convenient parking is available for guests (charges may apply).
  • Laundry Facilities:

    Self-service laundry facilities are available for guests to use.

Hotel Buffet or Restaurant/Cafe in Quest Bella Vista

Want to know about the hotel's dining options? Quest Bella Vista offers a convenient on-site cafe where you can enjoy a variety of meals and beverages. While there isn't a dedicated hotel buffet, the cafe provides a range of delicious options to satisfy your cravings.
  • Cafe:

    The on-site cafe offers a menu of breakfast, lunch, and dinner options, including sandwiches, salads, and hot meals. Prices range from SGD 15 to SGD 30 per person. Open daily from 6:30 AM to 9:00 PM.

The cafe is known for its delicious coffee and freshly baked pastries. It's the perfect spot to start your day or grab a quick bite.

Quest Bella Vista Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Quest Bella Vista does not directly offer airport pick-up services. However, the hotel staff can assist you in arranging a taxi or ride-hailing service to the airport.

To book a taxi or ride-hailing service, simply contact the hotel reception desk. It's recommended to book in advance, especially during peak travel times, to ensure availability.

Nearby MRT Station & Bus Stops

Convenient access to public transport is essential for exploring Sydney. Quest Bella Vista is well-connected to the city's public transport network, with several MRT stations and bus stops nearby.
  • Bella Vista Station (Metro North West Line):

    Approximately a 5-minute walk from the hotel.
  • Bus Stops on Lexington Drive:

    Several bus stops are located along Lexington Drive, providing access to various destinations in the area.

To use public transport in Sydney, you'll need an Opal card. Opal cards can be purchased and topped up at various retailers, including convenience stores and newsagents. You can also use contactless payment methods on some services.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Sydney offers a wealth of attractions that are perfect for families and kids. From iconic landmarks to interactive museums, there's something for everyone to enjoy.
  • Sydney Zoo:

    (Approx. 20 km from the hotel) Get up close and personal with a wide variety of animals from around the world. Entry price: SGD 45 per adult, SGD 30 per child.
  • Featherdale Wildlife Park:

    (Approx. 25 km from the hotel) Hand-feed kangaroos, see koalas, and encounter other native Australian animals. Entry price: SGD 35 per adult, SGD 25 per child.
  • Sydney Olympic Park:

    (Approx. 30 km from the hotel) Explore the site of the 2000 Olympic Games, with playgrounds, parks, and sporting facilities. Free entry (charges may apply for some activities).
  • Australian National Maritime Museum:

    (Approx. 35 km from the hotel) Discover Australia's maritime history through interactive exhibits and historic vessels. Entry price: SGD 25 per adult, SGD 15 per child.
  • SEA LIFE Sydney Aquarium:

    (Approx. 35 km from the hotel) Explore the underwater world and see sharks, rays, and other marine creatures. Entry price: SGD 40 per adult, SGD 30 per child.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Quest Bella Vista (Sydney)

Craving some delicious nearby dining options? Sydney boasts a diverse culinary scene, with plenty of local food and eateries to satisfy every palate. From trendy cafes to authentic street food, you'll find something to tantalise your taste buds.
  • Cafes/Restaurants:

    • The Coffee Club:

      (Various locations in Sydney) A popular cafe chain serving breakfast, lunch, and coffee.
    • Grill'd:

      (Various locations in Sydney) A burger restaurant known for its healthy and delicious burgers.
    • Pancakes on the Rocks:

      (Various locations in Sydney) A Sydney institution serving pancakes, pizzas, and other dishes.
  • Local Street Food:

    • Meat Pies:

      A classic Australian savoury pie filled with meat and gravy.
    • Fish and Chips:

      Crispy battered fish served with hot chips.
    • Sausage Rolls:

      A flaky pastry filled with seasoned sausage meat.
    • Chiko Roll:

      A deep-fried roll filled with meat and vegetables.
    • Lamingtons:

      A sponge cake coated in chocolate and coconut.

Shopping places near Quest Bella Vista (Sydney)

Need some retail therapy? Sydney offers a wide range of shopping experiences, from bustling malls to unique markets. Whether you're looking for high-end fashion or local souvenirs, you'll find it all in Sydney.
  • Westfield Sydney:

    (Approx. 35 km from the hotel) A luxury shopping destination with designer boutiques and department stores.
  • Queen Victoria Building (QVB):

    (Approx. 35 km from the hotel) A historic building housing a variety of shops and cafes.
  • The Rocks Markets:

    (Approx. 35 km from the hotel) A weekend market offering arts, crafts, and souvenirs.

Other Places to Stay Near Quest Bella Vista

Looking for alternative accommodations? Sydney offers a wide range of hotels to suit every budget and preference. Here are some other places to stay near Quest Bella Vista:
  • Luxury/5-6 Star Hotels Nearby:

    • Park Hyatt Sydney:

      (Approx. 35 km from the hotel) Offering stunning views of the Sydney Opera House and Harbour Bridge.
    • Four Seasons Hotel Sydney:

      (Approx. 35 km from the hotel) Located in the heart of the city with luxurious amenities.
    • The Langham, Sydney:

      (Approx. 35 km from the hotel) A grand hotel with elegant rooms and a spa.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

  • Four-Star Hotels Nearby:

    • Novotel Sydney Parramatta:

      (Approx. 20 km from the hotel) A modern hotel with a swimming pool and restaurant.
    • Mercure Sydney Rouse Hill:

      (Approx. 10 km from the hotel) Offering comfortable rooms and a convenient location.
    • The Hills Lodge Hotel & Spa:

      (Approx. 5 km from the hotel) A boutique hotel with a spa and restaurant.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

  • Three-Star Hotels Nearby:

    • ibis budget Sydney Olympic Park:

      (Approx. 30 km from the hotel) A budget-friendly option near Sydney Olympic Park.
    • Formule 1 Sydney Olympic Park:

      (Approx. 30 km from the hotel) Offering basic accommodations at an affordable price.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to book your stay at Quest Bella Vista? With its convenient location, comfortable rooms, and excellent facilities, it's the perfect choice for your next trip to Sydney. Don't miss out on the opportunity to experience all that this vibrant city has to offer. Whether you're travelling for business or leisure, Quest Bella Vista provides a relaxing and convenient base for your adventures. Book your room today and start planning your unforgettable Sydney getaway!

Don't wait! Check hotel availability and make your hotel reservations now through Traveloka for the best deals and exclusive offers. Start your room booking today!

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All facilities in Quest Bella Vista

Others Quest Bella Vista
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Luggage storage
  • Front desk
  • Concierge

Business Facilities

  • Meeting facilities
  • Business center
  • Conference room
  • Conference rooms

General

  • Reception hall
  • Parking
  • Parking (surcharge)

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Barbecue
  • Garden

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quest Bella Vista

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately AUD 15 to 35 for adults, and AUD 15 to 35 for children
  • Secured self parking fee: AUD 14 per night
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property is professionally cleaned

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quest Bella Vista
147
Number of floors in Quest Bella Vista
1
Another facilities in Quest Bella Vista
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Quest Bella Vista

What are available facilities at Quest Bella Vista?
There are top facilites at Quest Bella Vista such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quest Bella Vista?
The standard check-in time at Quest Bella Vista is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:00
Does Quest Bella Vista provide breakfast?
Yes, Quest Bella Vista provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quest Bella Vista
Quest Bella Vista has a 4.0-star rating.
How many floors does Quest Bella Vista have?
Quest Bella Vista has 1.
See All

More Reviews from Other Guests in Quest Bella Vista

8.8
Very Good
From 610 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest Bella Vista

Number of reviews per page
20
40
Top reviews
BRIANNE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location for us, clean and tidy rooms and very comfortable bedding.
Rachel
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was ok, clean and all necessary amenities, did smell a little musty. However, there was no hot water in the room and we were unable to speak to reception as it was closed. Wifi was provided but we were unable to log on.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect in all aspects
DENIS STANLEY
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

lovely staff, very helpful, good sized room, very clean, good food at the restaurant, lovely wait staff and chefs, great location for our purpose , walking distance to a shopping centre and bus stops up to Quest standards , we enjoyed our short stay
Prakhar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious rooms, clean and tidy.
Sharon
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice & quite
Karen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient and close to Norwest Private Hospital. Safe and easy to walk there.
SUBIR
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Housekeeping needs to improve only two towels where kept and not refreshed for 3 nights garbage was not taken out despite calling front desk and asking for room cleaning also the tv was not working
Phoenix
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome place to stay
Priscilla
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast wasn't that great. Room needs a good spring clean but communication waa great parking was easy and staff very friendly
Tammy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely staff and great location. Thank you!
David
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Quiet
Stacey
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great food and bed
Prakhar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice stay, clean and well maintained property.
Andrew
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were friendly at the counter. Main entrance door at front of hotel was not opening/closing properly for duration of stay. Cleaners blocked hallways with trolleys and rubbish, despite there being ample room to put these in the hallways without blocking. My 1yo son was black all down his front from crawling on the carpet for 5 minutes. Curtains were falling apart, with my son finding some small pieces that had fallen off, which could have presented a choking hazard. The air conditioning wouldn't turn on when we arrived, or when we returned from going out for the day. Lengthy wait for a technician to fix while we sweltered with our 1yo. Technician advised that it was due to the settings on the air con panel for the next room (how stupid is that?). On advising of the issues to reception on check out, reception staff took no persuading to offer free parking, free breakfast and a decent discount on our next stay, but to be honest we'll probably just go to Peppers next time.
Read More
Louise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent facilities and the staff were wonderful.
Nian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very spacious room, food from restuarant downstairs a little pricey but good and generous serves. Staff were wonderful and were able to give us a late checkout as my father in law was feeling ill, which worked perfectly for us to give him some extra rest before we had to go, thank you!
Brittany
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were very welcoming, kind and helpful. There was a strong smell when entering the room at beginning of stay, it was a nice smell, but it was too strong for my asthma. I smelled like the lotion. Room service was good and easy to order, food was really good. Was able to relax and enjoy my stay!
Moshood
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The location is great and close to where I needed to visit for my one night stay. The building is solid and well built. Friendly reception staff, particularly at check out. It’s obvious the facility is primarily built to cater for relatives of patients admitted to the big private hospital across from it, hence the reason why I was given a room best suited for frail older persons or people living with physical disabilities. The bathroom was obviously not cleaned and if cleaned it was a very poor job. The shower curtain has obviously not been washed for a very long time and filthy, I could not touch it. There as a stain on the shower area floor that looked like dried vomit, I had to rinse it off properly. Moving away from the filthy bathroom, the room itself was clean, a very comfortable bed and tidy kitchenette. I enjoyed the wagyu burger and delicious fries that I ordered to the room. The restaurant need to improve their chocolate milk shake as I do not think I ordered for a cup of Milo. I implore management to keep working hard and improve things. I am not put off staying here again as I know that the management should be able to up their game.
Read More
Joey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We booked via Expedia and the email confirmation stated payment to be done at the property, however about 3 days before our check-in, someone called to ask for payment by providing a paylink. Citing the booking wasn’t confirmed until payment is made. I was a bit hesitant at first but the caller explained that it was due to peak season and they want to confirm the reservation. Check-in was easy and staff are very friendly. We stayed in a 2BR apartment and the room is clean and has the needed amenities in the kitchen. The air conditioning and TV works well. Pros Clean room Friendly staff Easy access even at night Cons Paid parking is limited especially at night so we had to park in non designated parking spot Buffet breakfast is not worth the discounted rate as there is very limited selection and the sausages and bacon were a bit dry. They offered eggs your way FOC but barista coffee was charged to room. Would be cheaper to order food from the ala carte menu with wide selection. Room service is prompt.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Quest Bella Vista

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 610 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest Bella Vista

Number of reviews per page
20
40
Top reviews
BRIANNE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location for us, clean and tidy rooms and very comfortable bedding.
Rachel
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was ok, clean and all necessary amenities, did smell a little musty. However, there was no hot water in the room and we were unable to speak to reception as it was closed. Wifi was provided but we were unable to log on.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect in all aspects
DENIS STANLEY
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

lovely staff, very helpful, good sized room, very clean, good food at the restaurant, lovely wait staff and chefs, great location for our purpose , walking distance to a shopping centre and bus stops up to Quest standards , we enjoyed our short stay
Prakhar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious rooms, clean and tidy.
Sharon
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice & quite
Karen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient and close to Norwest Private Hospital. Safe and easy to walk there.
SUBIR
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Housekeeping needs to improve only two towels where kept and not refreshed for 3 nights garbage was not taken out despite calling front desk and asking for room cleaning also the tv was not working
Phoenix
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome place to stay
Priscilla
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast wasn't that great. Room needs a good spring clean but communication waa great parking was easy and staff very friendly
Tammy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely staff and great location. Thank you!
David
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Quiet
Stacey
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great food and bed
Prakhar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice stay, clean and well maintained property.
Andrew
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were friendly at the counter. Main entrance door at front of hotel was not opening/closing properly for duration of stay. Cleaners blocked hallways with trolleys and rubbish, despite there being ample room to put these in the hallways without blocking. My 1yo son was black all down his front from crawling on the carpet for 5 minutes. Curtains were falling apart, with my son finding some small pieces that had fallen off, which could have presented a choking hazard. The air conditioning wouldn't turn on when we arrived, or when we returned from going out for the day. Lengthy wait for a technician to fix while we sweltered with our 1yo. Technician advised that it was due to the settings on the air con panel for the next room (how stupid is that?). On advising of the issues to reception on check out, reception staff took no persuading to offer free parking, free breakfast and a decent discount on our next stay, but to be honest we'll probably just go to Peppers next time.
Read More
Louise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent facilities and the staff were wonderful.
Nian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very spacious room, food from restuarant downstairs a little pricey but good and generous serves. Staff were wonderful and were able to give us a late checkout as my father in law was feeling ill, which worked perfectly for us to give him some extra rest before we had to go, thank you!
Brittany
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were very welcoming, kind and helpful. There was a strong smell when entering the room at beginning of stay, it was a nice smell, but it was too strong for my asthma. I smelled like the lotion. Room service was good and easy to order, food was really good. Was able to relax and enjoy my stay!
Moshood
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The location is great and close to where I needed to visit for my one night stay. The building is solid and well built. Friendly reception staff, particularly at check out. It’s obvious the facility is primarily built to cater for relatives of patients admitted to the big private hospital across from it, hence the reason why I was given a room best suited for frail older persons or people living with physical disabilities. The bathroom was obviously not cleaned and if cleaned it was a very poor job. The shower curtain has obviously not been washed for a very long time and filthy, I could not touch it. There as a stain on the shower area floor that looked like dried vomit, I had to rinse it off properly. Moving away from the filthy bathroom, the room itself was clean, a very comfortable bed and tidy kitchenette. I enjoyed the wagyu burger and delicious fries that I ordered to the room. The restaurant need to improve their chocolate milk shake as I do not think I ordered for a cup of Milo. I implore management to keep working hard and improve things. I am not put off staying here again as I know that the management should be able to up their game.
Read More
Joey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We booked via Expedia and the email confirmation stated payment to be done at the property, however about 3 days before our check-in, someone called to ask for payment by providing a paylink. Citing the booking wasn’t confirmed until payment is made. I was a bit hesitant at first but the caller explained that it was due to peak season and they want to confirm the reservation. Check-in was easy and staff are very friendly. We stayed in a 2BR apartment and the room is clean and has the needed amenities in the kitchen. The air conditioning and TV works well. Pros Clean room Friendly staff Easy access even at night Cons Paid parking is limited especially at night so we had to park in non designated parking spot Buffet breakfast is not worth the discounted rate as there is very limited selection and the sausages and bacon were a bit dry. They offered eggs your way FOC but barista coffee was charged to room. Would be cheaper to order food from the ala carte menu with wide selection. Room service is prompt.
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