alpenhotel Kaiserfels

Hotels
8.8
/10
Very Good
130 reviews

What Guests Say About Their Stay

Toby

10.0
/ 10
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.

Sharon

10.0
/ 10
We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.

Verified traveler

10.0
/ 10
Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
In the Area
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Winkelschattseite 6b, St. Johann in Tirol, Politischer Bezirk Kitzbühel, Tirol, Austria, 6380

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Elevator
alpenhotel Kaiserfels is located in area / city St. Johann in Tirol.
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What's around alpenhotel Kaiserfels

Winkelschattseite 6b, St. Johann in Tirol, Politischer Bezirk Kitzbühel, Tirol, Austria, 6380
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Discover More About alpenhotel Kaiserfels

Location


alpenhotel Kaiserfels is located in area / city St. Johann in Tirol.

About alpenhotel Kaiserfels

From business event to corporate gathering, alpenhotel Kaiserfels provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but alpenhotel Kaiserfels welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Have fun with various entertaining facilities for you and the whole family at alpenhotel Kaiserfels, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at alpenhotel Kaiserfels will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

alpenhotel Kaiserfels is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at alpenhotel Kaiserfels.

All facilities in alpenhotel Kaiserfels

Bar, Cafe and Lounge alpenhotel Kaiserfels
Bar, Cafe and Lounge
Swimming Pool alpenhotel Kaiserfels
Swimming Pool
Entertainment Facility alpenhotel Kaiserfels
Entertainment Facility
Fitness Center alpenhotel Kaiserfels
Fitness Center
Common Space alpenhotel Kaiserfels
Common Space

Things to Do

  • Indoor pool
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Sports and Recreations

  • Ski
  • Ski storage
  • Fitness center
  • Game room
  • Archery
  • Canoeing

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Hotel Services

  • Multilingual staff
  • Luggage storage
  • Concierge

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Transportation

  • Ski shuttle
  • Bicycle rental

General

  • Parking
  • Terrace

Family-friendly Facilities

  • Kids club

Connectivity

  • Free WiFi

Accommodation Policy & General Information in alpenhotel Kaiserfels

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open daily from 6:30 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at alpenhotel Kaiserfels
130
Number of floors in alpenhotel Kaiserfels
5
Another facilities in alpenhotel Kaiserfels
Indoor pool, Spa, Health club, Sauna, Steam room

Frequently asked question in alpenhotel Kaiserfels

What are available facilities at alpenhotel Kaiserfels?
There are top facilites at alpenhotel Kaiserfels such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at alpenhotel Kaiserfels?
The standard check-in time at alpenhotel Kaiserfels is starting from From 15:00 while the latest check-out time is at Before 11:00
Does alpenhotel Kaiserfels provide breakfast?
Yes, alpenhotel Kaiserfels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of alpenhotel Kaiserfels
alpenhotel Kaiserfels has a 4.0-star rating.
How many floors does alpenhotel Kaiserfels have?
alpenhotel Kaiserfels has 5.
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More Reviews from Other Guests in alpenhotel Kaiserfels

8.8
Very Good
From 130 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews alpenhotel Kaiserfels

Number of reviews per page
20
40
Top reviews
James Brian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was very clean, the location was incredible, and the staff were consistently friendly and extremely helpful. Both breakfast and dinner were excellent - plenty of variety, great quality, and meals we genuinely looked forward to each day. Unfortunately, we weren’t able to enjoy the sauna, pool, or gym facilities, as they closed at 9:00 pm. Given our daily schedule, a later closing time (even 10:00 pm) would have made a big difference. We would have gladly given this hotel a full five stars; however, the sleeping arrangement was disappointing. The “queen” bed advertised was actually two twin beds pushed together, which created a noticeable and uncomfortable seam down the middle. In addition, the sheets and blankets were also twin-sized, requiring separate bedding for m wife and I. This made it difficult and uncomfortable to sleep together under the same covers. Overall, a wonderful hotel in many ways, but the bed setup significantly impacted our comfort during the stay.
Read More
Bahattin Selman
icon-Leisure
Leisure
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
Denis
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Toby
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Sharon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
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Domenech
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Hotel nicely decorated. Minimalist feel with washed woods, tasteful fabrics and nice linen. Staff friendly and food (buffet style) offered a reasonable choice for dinner and breakfast. We had a junior suite (501) on the exec level. It was nice with a large balcony and floor to ceiling windows. When sitting on your bed, a nice view across the roof of the hotel to the mountain opposite the ski slope. Bed super comfy and soft good quality robes too. Now to the small points worth noting: Didn’t have nice complimentary toiletries which you come to expect in a 4 star hotel. Only squeezy wall mounted bottle. Also no air con that we could discern. Not a problem for us as cool outside but I can imagine it getting stifling in the summer. Didn’t really think the extra for exec level worth it. The complimentary things were limited in the lounge and the mini only stocks soft drinks and a couple of beers. Being high is nice but we were on 5th floor and our balcony looked out across the roof top of the 4th floor and the car park. Didn’t try the other amenities of the hotel which could have warranted the price we paid for the room.
Read More
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Right at the bottom of the hill, beside the gondola. Beautiful pool, sauna and gym facilities.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Great hotel, very clean and modern. Food was buffet style morning and evening and had a excellent selection of varied food every night. Will definitely be returning. Location was excellent for exploring the Tirol and was always a pleasure to come back at the end of a day.
alison
10.0
/10
Reviewed 442 week(s) ago

Expedia Group verified review

Wonderful stay. perfect position for the slopes. Lovely swimming pool but a bit on the chilli side after a cold ski day
christian
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Personal freundlich
Yvonne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Großes Zimmer, gutes Bett, kein Lärm, sehr freundliches Personal, perfekte Lage am Skilift, gute Auswahl beim Essen, Pool könnte etwas wärmer sein,
Gerlind
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wir hatten einen schönen Aufenthalt
Daniel
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Das Essen war Weltklasse. Unglaublich große Auswahl an verschiedensten Speisen. Die Zimmer waren sehr sauber und ruhig.
Hans Werner
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Auf der Durchreise für 1 Nacht. Positiv: Qualität des Speiseangebot war sehr gut, PP zur Genüge vorhanden, Personal freundlich. Negativ: Check In, umständlich, Wartezeit - bis wir von einem Mitarbeiter einen Tisch zugewiesen erhalten haben - ca. 10 Minuten, der Waschbecken Wasserhahn (Zimmer 101) Ist soweit blockiert, dass nur eine Volldruckeinstellung möglich ist, ein absolutes Novum für uns war auf der Rechnung die automatische Tip-Verrechnung. Somit war unsere Handtip Abgabe ein Doppe-Tip! Das Check Out Prozedere war eine Zumutung. Wartezeit beinahe 15 Minuten, da sich die einzige Rezeption Angestellte in einer endlosen Diskussion mit anderen Abreisenden (inkl. Sonder Wünschen für Gruppenreservationen verstrickte). Die Person im Hinterraum fand es nicht nötig einen Kurzeinsatz, für einen Kurz Chech Out inkl. Rechnungs Erstellung bei uns zu realisieren. Umso ärgerlicher für uns, da noch eine fünfstündige Autoweiterfahrt bevor stand. Hier besteht sicher noch Verbesserung Potential. MfG. H.W. Maier
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Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Ruhiges Hotel, etwas außerhalb vom Ort. Ab zwei Übernachtungen ist die Gondelkarte für St. Johann inklusive.
camilla
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Helt fantastiskt hotell, bra service. Vi hade halvpension vilket vi kan rekommenderas- jättefin buffé, med variation varje kväll. Riktigt fin frukost. Fabulös utsikt över bergen. Nära in till byn Sankt Johann, en promenad på ca 15min. Finns cyckeluthyrning på hotellet. Obs den är stängd på söndagar.
Hans-Ulrich
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Alle waren sehr bemüht und freundlich. Tolle Auswahl an Essen sowohl am Morgen wie Abends.
Number of reviews per page
20
40

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Others 4 alpenhotel Kaiserfels

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 130 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews alpenhotel Kaiserfels

Number of reviews per page
20
40
Top reviews
James Brian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was very clean, the location was incredible, and the staff were consistently friendly and extremely helpful. Both breakfast and dinner were excellent - plenty of variety, great quality, and meals we genuinely looked forward to each day. Unfortunately, we weren’t able to enjoy the sauna, pool, or gym facilities, as they closed at 9:00 pm. Given our daily schedule, a later closing time (even 10:00 pm) would have made a big difference. We would have gladly given this hotel a full five stars; however, the sleeping arrangement was disappointing. The “queen” bed advertised was actually two twin beds pushed together, which created a noticeable and uncomfortable seam down the middle. In addition, the sheets and blankets were also twin-sized, requiring separate bedding for m wife and I. This made it difficult and uncomfortable to sleep together under the same covers. Overall, a wonderful hotel in many ways, but the bed setup significantly impacted our comfort during the stay.
Read More
Bahattin Selman
icon-Leisure
Leisure
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
Denis
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Toby
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Sharon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
Read More
Domenech
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Hotel nicely decorated. Minimalist feel with washed woods, tasteful fabrics and nice linen. Staff friendly and food (buffet style) offered a reasonable choice for dinner and breakfast. We had a junior suite (501) on the exec level. It was nice with a large balcony and floor to ceiling windows. When sitting on your bed, a nice view across the roof of the hotel to the mountain opposite the ski slope. Bed super comfy and soft good quality robes too. Now to the small points worth noting: Didn’t have nice complimentary toiletries which you come to expect in a 4 star hotel. Only squeezy wall mounted bottle. Also no air con that we could discern. Not a problem for us as cool outside but I can imagine it getting stifling in the summer. Didn’t really think the extra for exec level worth it. The complimentary things were limited in the lounge and the mini only stocks soft drinks and a couple of beers. Being high is nice but we were on 5th floor and our balcony looked out across the roof top of the 4th floor and the car park. Didn’t try the other amenities of the hotel which could have warranted the price we paid for the room.
Read More
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Right at the bottom of the hill, beside the gondola. Beautiful pool, sauna and gym facilities.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Great hotel, very clean and modern. Food was buffet style morning and evening and had a excellent selection of varied food every night. Will definitely be returning. Location was excellent for exploring the Tirol and was always a pleasure to come back at the end of a day.
alison
10.0
/10
Reviewed 442 week(s) ago

Expedia Group verified review

Wonderful stay. perfect position for the slopes. Lovely swimming pool but a bit on the chilli side after a cold ski day
christian
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Personal freundlich
Yvonne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Großes Zimmer, gutes Bett, kein Lärm, sehr freundliches Personal, perfekte Lage am Skilift, gute Auswahl beim Essen, Pool könnte etwas wärmer sein,
Gerlind
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wir hatten einen schönen Aufenthalt
Daniel
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Das Essen war Weltklasse. Unglaublich große Auswahl an verschiedensten Speisen. Die Zimmer waren sehr sauber und ruhig.
Hans Werner
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Auf der Durchreise für 1 Nacht. Positiv: Qualität des Speiseangebot war sehr gut, PP zur Genüge vorhanden, Personal freundlich. Negativ: Check In, umständlich, Wartezeit - bis wir von einem Mitarbeiter einen Tisch zugewiesen erhalten haben - ca. 10 Minuten, der Waschbecken Wasserhahn (Zimmer 101) Ist soweit blockiert, dass nur eine Volldruckeinstellung möglich ist, ein absolutes Novum für uns war auf der Rechnung die automatische Tip-Verrechnung. Somit war unsere Handtip Abgabe ein Doppe-Tip! Das Check Out Prozedere war eine Zumutung. Wartezeit beinahe 15 Minuten, da sich die einzige Rezeption Angestellte in einer endlosen Diskussion mit anderen Abreisenden (inkl. Sonder Wünschen für Gruppenreservationen verstrickte). Die Person im Hinterraum fand es nicht nötig einen Kurzeinsatz, für einen Kurz Chech Out inkl. Rechnungs Erstellung bei uns zu realisieren. Umso ärgerlicher für uns, da noch eine fünfstündige Autoweiterfahrt bevor stand. Hier besteht sicher noch Verbesserung Potential. MfG. H.W. Maier
Read More
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Ruhiges Hotel, etwas außerhalb vom Ort. Ab zwei Übernachtungen ist die Gondelkarte für St. Johann inklusive.
camilla
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Helt fantastiskt hotell, bra service. Vi hade halvpension vilket vi kan rekommenderas- jättefin buffé, med variation varje kväll. Riktigt fin frukost. Fabulös utsikt över bergen. Nära in till byn Sankt Johann, en promenad på ca 15min. Finns cyckeluthyrning på hotellet. Obs den är stängd på söndagar.
Hans-Ulrich
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Alle waren sehr bemüht und freundlich. Tolle Auswahl an Essen sowohl am Morgen wie Abends.
Number of reviews per page
20
40