Basic Hotel Innsbruck

Rooms were reasonably sized, very clean and in good condition. Great location and friendly service.

Very clean, staff super helpful, very central, breakfast was great

View from the room was incredible! Great location for exploring Innsbruck in a day, very easy to walk around, close to many dining options and shopping. Room was very clean, staff were friendly, overall a great stay! We also utilized the secure luggage storage. However the privacy in the bathroom could be improved as it is fully glass walls and doors.

The staff particulary the young lady from Hungary was super. The room was decent and very clean. As the name Basic says it is basic. I did not eat the Breakfast but it appeared to be typical European. SUPER location to the Christmas markets, shops and restaurants. I would stay here again anytime.

Pro. Close to old town and Christmas Markets. Nice staff. Con. It’s basic. One pillow per bed and was unable to get more. Room was hot. And on a personal note we didn’t like the frosted glass walls for the bathroom.

The staff was very friendly and helpful. I got to Innsbruck very early in the morning and could not check in until 3 pm, but they allowed me to store my luggage so that I could go about my day. The room was clean and comfortable

Very nice hotel with large rooms for Europe. Easy walk to the Altstadt, Museum and Court Church

There was a very bad sewage smell in the bathroom. It improved after running the shower. Other than that it was nice. The included breakfast was modest but good.

Although this hotel advertises 24 hour checkin, we couldn’t get card keys at the checkin kiosk ourselves and spent an additional 30 minutes on the phone with hotel employees to complete our checkin and receive key cards. The after hours checkin kiosk at no point mentioned that the croissant breakfast bar costs 10eur/person; we were also not told this by the manager when we came down and he welcomed us to breakfast the next morning. It was poor customer service to then charge us for breakfast at the end of our stay when this information was never relayed to us (the manager even took down our room number and should have had access to if our stay included breakfast or not). Hotel was clean, spacious, and conveniently located.

Well located hotel, very clean, friendly staff, comfortable. A great all-round, great-value hotel.

Nice basic hotel and room

Very convenient for buses and fantastic view. Rooms clean and spacious.

Great, centrally located hotel with a few tight parking spaces on site (rare in Innsbruck!) for the same day rate as the local parking garage down the street. Friendly and helpful staff at check-in, comfy beds, blackout curtains, excellent AC, spacious room, fast internet, great shower, and nice (mostly cold foods) continental breakfast with cooked egg options available. Easy access to all modes of transit, with Innsbruck Station a 20min walk, Altstadt Station (with access to the Alpenzoo and Top of Innsbruck) a 10min walk away, and Innsbruck Airport 20-30mins by public transport. The old town is just across the street, and everything is so easy to get to. Lovely spot, lovely short stay, thanks Basic Hotel Innsbruck, for making our visit so easy and comfortable 🙂

All good

2 night stay for family of 4. Well located hotel. Facilities clean and modern. Breakfast was lovely. Staff polite, friendly and helpful.

front desk pleasant

Great hotel, the only downside is the poor separation between the bathroom and room. Everything else was great, super courteous staff.

Great breakfast. Very clean and modern room, didn’t feel ‚Basic‘ at all. Only issue, room was a bit too hot even after turning heating off.

Convenient friendly staff and clean

"Basic" doesn't do it justice. Sure, the hotel may lack some of the refinements more expensive hotels may have; but was it does have is done extremely well. Check-in was quick & friendly, and everything explained in good detail. The room was a decent size, clean, functional, good aircon, and had everything you need. The hotel was nice & quiet; the breakfast was simple but good - including the option of cooked to order bacon and your choice of eggs. The location is perfect. A very short stroll to the altstadt and plenty of bars & restaurants. I'd definitely stay there again if I were in Innsbruck.