Hilton Vienna Waterfront

Clean room and helpful staff Breakfast was good but bit boring Pool and surroundings was really clean

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Excellent

Great hotel and staff, 100%

Room wasn’t cleaned well each day. Staff weren’t as friendly as they could’ve been, location is away from centre town but beautiful by the side of the Danube

Great for kids- we loved the outdoor bar while kids played in and around the pool. Location was a bit far from the city.

Hotel hilton danube it's a beautiful hotel on the river with an incredible ambiance if you love the outdoors you will so appreciate this hotel because there are so many places that you can sit, drink, eat, and even swim in their beautiful pool. I have flown from California to Vienna and stay here four times. It's one of my favorite places in the world. Bernard at the reception couldn't have been more welcoming and my housekeeper Vita was it such a kind young woman. The breakfast employees were incredibly efficient and good-natured to successfully deliver in present excellent food for the crowds of customers. The evening staff providing drinks and snacks gracious and attentive. Lastly, the executive Lounge was a sweet addition where once again the staff really went all out to make us feel comfortable. Top notch Hotel in a top notch location highly recommended

Our check-in experience with the front desk receptionist was extremely disappointing and set a negative tone for our stay. The receptionist was abrupt, dismissive, and appeared to be focused solely on processing our payment rather than welcoming us as guests. While he was quick to collect payment for our accommodation, he made no effort to provide any useful information about the hotel or our stay. When we sought assistance regarding children’s meal options, hotel facilities, local transport, and Vienna city tours, he either had very limited knowledge or showed little interest in helping us. There was no proactive explanation of the hotel’s amenities, dining options, or services that guests would reasonably expect to be informed about at check-in. A front desk receptionist is often the first impression of a hotel, and unfortunately our experience was far below the standard we would expect. Rather than feeling welcomed and valued, we left the reception desk feeling like an inconvenience. This level of customer service does not reflect the hospitality expected from a hotel of this calibre, and I hope this feedback is taken seriously to improve the experience for future guests.

Excellent hotel and location 15-20 minutes in a cab from the centre.

The bar and outdoor pool were fun for the kids and relaxing for the parents!

People working at the hotel is very professional and friendly

We stayed at Hilton Waterfront in Vienna and it’s location on the Danube was absolutely awesome. It was very peaceful and we enjoyed watching the river cruises go by. We walked along the promenade as part of our daily routine. The sumptuous breakfast had a wide variety that catered for every need. The spacious rooms had 2 proper double beds, settee, and working desk. This is truly a magnificent family friendly hotel and highly recommended.

Most of the staff, from house cleaning, to the reception and the restaurant were unfriendly. Also stingy. My wife asked for some tap water and the waiter brought back a glass about 1/3 full. When she asked if he could fill it, he said “no”. The air conditioning in the hotel doesn’t work in the common areas and we would not recommend or want to stay here again.

Room was enormous, bar and restaurant excellent, and great location.

Staff were very good, breakfast very good

Loved our stay, everything was great

Ideal setting by the river Food hotel really good

The room was lovely and the beds comfortable. The breakfast was amazing, very fresh and so much selection. Really enjoyed our time.

The pool could be heated Also the plugs in the room could bey updated to accommodate the phone chargers

Great location and view of the Danube. Nice overall facilities, but service in restaurant is very slow and room had issues like clogged sink, window that wouldn't air lock close, shower wand that wouldn't stay in place, and lights flickering on mirror.