9Hotel Sablon

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We stayed at this hotel for a couple days based on proximity to the Grand Place and restaurants. We were a family of four, and we booked the two-level family room. Pros: Our room was ready early when we arrived. The two level family room with the spiral staircase was more than enough space for us and our two teenagers. The lower level has a second toilet, which was nice and unexpected. The person who checked us in was very helpful in helping us identify activities. The bed was comfortable. It's a 5ish minute walk to the Grand Place with tons of restaurants. Cons: There isn't much else on the street the hotel is on. The pathway that leads toward the shops and restaurants closes at night and you have to walk uphill around the block to get to the hotel if you come back later. We asked for a van to take us to the train station but they only called for a regular cab. Our suitcases and things didn't really fit and the driver was visibly frustrated. He was slamming the trunk and went into the hotel to speak to the staff. We ended up having one person sit up front holding a suitcase on his lap. Then, when we got to the train station he said he didn't take cards and only cash. We only had American money so he took that. This wasn't the best end to our trip but it wasn't necessarily the hotel's fault. I did point out that we'd asked for a van, knowing we had a lot of luggage, and they said we only see you asked for a cab.

Excellent hotel! I’d definitely stay there for my next visit.

I wouldn't rate this hotel 4*, it was 3* at best. There are small things that could be done to make the stays a lot more comfortable - for example: the toilet roll paper was very thin (had to be doubled over to use!); no milk or breakfast tea in bedroom or lobby area; the floors are mostly concrete (with rugs around the bed only), and not particularly clean; the breakfast area felt like a school canteen, and the choice wasnt particularly great (lots of waiting around!). The area around the hotel mostly seems to be mostly being demolished / cleared out.

The location wasn’t good. It was close to grand place but the area was sketchy. It wasn’t good as reviews. Stuff wasn’t so friendly either.

Perfect location near museum and delicious cafes. The hotel is stylish and the room large (for European cities) and very comfortable.

We have stayed in many hotels in Brussels over the years and 9Hotel Sablon is definitely at the top. Well managed, beautifully designed, conveniently located and peaceful. We highly recommend 9Hotel Sablon.

Good hotel walking distance away from many tourist attractions. Staff very nice and friendly. Difficult to park the car if you come with one here. Unfortunately our duplex room had terrible smell seemingly every time we flushed the toilet upstairs. We had tough time with smell and staff spraying refreshers and alcohol sprays didn’t remove the smell.

Lovely place very good location is very unique suites don’t be looking for luxury but this place is very well located and the staff members super cool Breakfast include it very clean the pool is very nice and it has a sauna as well

All good

Nice place. Regular service. Fine in general.

Good location

Nice hotel will lovely staff. There was an issue with my shower drainage so they swapped me into another room. I actually booked this hotel specifically for the hot tub listed but it turned out there wasn’t one, it was jets in the pool so I was disappointed by this as it was my main reason for booking.

Beautiful peaceful

The hotel was well situated to the city centre and fitting for our family of three with a bedroom in what would have been the lounge area and a separate bedroom for my partner and I up, an all be it, very steep spiral staircase. The reception area itself was welcoming and smelled lovely and clean but the concierge could have been a little more enthusiastic though he did provide a good interpretation of direction towards the city centre. We were a little disappointed with the spa facilities; the water in the pool seemed too cold, the music was pretty much inaudible and the linen bin was overflowing with dirty towels. Overall, we felt the price paid was not reflective of the luxury suite we thought we would receive. The room felt bare, there were signs of wear and tear and there were no additional amenities such as inclusive mini bar and modern features for TV such as Netflix.

Amazing beds. Good sized rooms. Staff friendly. Pool was nice although not that warm and not the biggest space. I would recommend overall though.

Room needed a complete update,light tiled floors were heavely marked,paint chips on stair rails,could have been painted !! Spiral stair steps to bedroom were poorly repaired. The bed was comfortable Shower hot. Breakfast average.

Excellent location six minute walk from train station safe area, shops and restaurants easy accessibility. Our room is quiet the windows open, which is nice in the winter for a little bit of cold when the room is hot the staff was pleasant had minimal interaction with them.

Security - the cleaner let a man into our room. We were half undressed and this was very traumatic. We had the do not disturb sign on our door and the door was locked. This should never have happened

Everything was ok apart from the rooms being very small not value for the money.