Windsor Leme Hotel

The staff at the front desk really struggled with our reservations (mixing up names, rooms) and, with each new staff turnover, we had to explain the reservations all over again. The rooms had mold, the sheets were dirty and the walls were thin. When we called for service (e.g. extra towels), they never appeared. Overall would not recommend.

Excellent

Wheelchair accessible room, wonderfully clean. Very warm and welcoming staff. Thank you

Perfect cleanness and location, polite staff. My window looked at the Copacabana beach with incredible view.

Location and staff both excellent

I had a fantastic stay at this hotel in Rio. As a woman travelling alone, I felt very safe throughout my visit, which made the experience even more enjoyable. The service was excellent—staff were warm, professional, and always ready to help. One of the highlights was the rooftop pool. The views were beautiful, the atmosphere was relaxing, and the food served at the pool was absolutely delicious. Considering the location and the overall quality of the stay, the hotel offered excellent value for money. I would definitely stay here again and highly recommend it to anyone visiting Rio.

Clean room, great facilities and customer service. I would recommend.

Great location, comfortable room and courteous staff

Room was great and staff was fabulous

Love staying here ! Great staff

Great option for a nice hotel in Copabacabana

Location

It was a nice hotel which is close to the beach.. would i stay there again? Yes! Thanks

Very professional staff amazing service

Very clean, is very nice easy beach access The staff is very nice. our room only had a fridge, but it would be nice if we can have a microwave.

Staff very attentive. Beach view is amazing if you can afford it, it’s definitely worth the upgrade. There are two WiFi networks, the hotel one doesn’t really work but the apartmento one does. Gym was always clean and empty as was the sauna. Pool was nice and warm with great views and an excellent bar. Breakfast was a standard continental breakfast for a good hotel, it was in the expensive side and there are great breakfast spots nearby. Other food was very poor. I strongly advise to eat out, the restaurants nearby are very good. Hotel dinner was way more expensive and low quality (frozen pizza for twice the cost outside for fresh). Street behind the hotel was a little dodgy at night but Ubers always arrived quickly. Only other real complaint is that the ac was very strong and cold and didn’t seem to be adjustable (we moved the thermostat but it stayed the same temp so just turned it off and opened the window).

Pay a bit extra and you will get a view of all Copacabana beach.

Internet connection was poor in the pool area, no bar at ground floor and no dinner menu, only buffet

Two stars hotel at best. Photos are deceiving, hotel cleanliness far from a 4 star rating. Must say the salmon dinner I had was superb by far the one and only highlight of the stay. Hotel location is in a borderline safe neighborhood, but nothing is mentioned by Travelocity…get you act together guys!

Excellent location, the beach is across the street, plenty of good restaurants and shops. Hotel beakfast buffet offer large variety of excellent food !