Chelsea Hotel, Toronto

Hotels
8.0
/10
Very Good
11,074 reviews

What Guests Say About Their Stay

Francesca
10.0
/ 10
The hotel is in a great location. Close to what we were staying for. The rooms were very clean.
Stephen
10.0
/ 10
Good gym with a great rooftop view of the city. The Will Street bar and lounge was a great hang. I was there for the film fest and the location was convenient for that as well.
Sara
10.0
/ 10
The service from all employees was excellent! The location of the hotel was perfect, three subway stops to Roger’s Centre.
In the Area
See Map
33 Gerrard St W, Toronto county, Ontario, Canada, M5G1Z4

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Chelsea Hotel, Toronto is a good choice when you are visiting Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Chelsea Hotel, Toronto

33 Gerrard St W, Toronto county, Ontario, Canada, M5G1Z4
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Discover More About Chelsea Hotel, Toronto

Location


Staying at Chelsea Hotel, Toronto is a good choice when you are visiting Toronto.

About Chelsea Hotel, Toronto

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Chelsea Hotel, Toronto exclusively for you.

Get precious and unforgettable moment during your stay at Chelsea Hotel, Toronto.

All facilities in Chelsea Hotel, Toronto

Others Chelsea Hotel, Toronto
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Rooftop terrace
  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Things to Do

  • Shops
  • Hot tub
  • Indoor pool
  • Sauna
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms

Family-friendly Facilities

  • Kids club
  • Babysitting & childcare (surcharge)
  • Children pool

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Chelsea Hotel, Toronto

Important Note
  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles. The Family Fun Zone on the 2nd floor, including the swimming pool and waterslide, Teen Lounge, Kid Center, saunas, and self-service laundry facilities, is closed for renovations until the end of January 2026. During this time, the Kid Centre has been relocated to the Club Lounge (27th floor), available Sunday-Thursday from 9 AM-5 PM, and Friday-Saturday from 9 AM-9 PM (closed daily from noon to 1 PM). The pool on the 27th floor is open to all guests from 6 AM-11 PM. This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

The property will be renovating from October 12 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chelsea Hotel, Toronto
1590
Number of floors in Chelsea Hotel, Toronto
27
Another facilities in Chelsea Hotel, Toronto
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in Chelsea Hotel, Toronto

What are available facilities at Chelsea Hotel, Toronto?
There are top facilites at Chelsea Hotel, Toronto such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Chelsea Hotel, Toronto?
The standard check-in time at Chelsea Hotel, Toronto is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Chelsea Hotel, Toronto provide breakfast?
Yes, Chelsea Hotel, Toronto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chelsea Hotel, Toronto
Chelsea Hotel, Toronto has a 4.0-star rating.
How many floors does Chelsea Hotel, Toronto have?
Chelsea Hotel, Toronto has 27.
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More Reviews from Other Guests in Chelsea Hotel, Toronto

Overall Ratings & Reviews Chelsea Hotel, Toronto

Traveloka (10)
Other sources (11,064)
8.0
Very Good
From 11,064 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Chelsea Hotel, Toronto

Number of reviews per page
20
40
Top reviews
Francesca
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a great location. Close to what we were staying for. The rooms were very clean.
James
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It very nice
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good gym with a great rooftop view of the city. The Will Street bar and lounge was a great hang. I was there for the film fest and the location was convenient for that as well.
Jean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful staff throughout the hotel. Very clean. God fitness room.
Abdulaziz gh a kh a
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Someone pooped in toilet before I went in room and they forgot to flush. Staff at reception had an attitude and did not smile at check-in. They were nice at checkout though. Poopy hotel (literally).
Patrick
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Laundry
Sara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service from all employees was excellent! The location of the hotel was perfect, three subway stops to Roger’s Centre.
Janice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stay here frequently. Has always met our needs.
Andrew R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Every year we come to Toronto for a week to get away from our family business and relax for a change. Every year we stay at the Chelsea. We've never had a complaint. If I really really had to find one, the A/C wasn't as strong in our room this year as past years but it was still totally serviceable. We just like it super cold at night. The staff is fantastic, the restaurant is nice if you don't want to go out or just want a drink. Most everything is within walking distance and whatever isn't that's why Uber exists.
Read More
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel. Short Walk to the underground or buses, streetcars and very easy to get around. Disappointed that the hotel bar wasn’t open but you could have a drink in the restaurant. We had a lovey meal in there and they catered for my coeliac disease and the need for gluten free food very well. Tho there wasn’t a choice for dessert. The snack bar has no gluten free options… we didn’t try the market restaurant so not sure about that. The room was good only complaint was our mattress was at the end of its life and has a defined dip each side. Otherwise very comfortable. Would stay again. Recommend.
Read More
Muhammad Mohsin
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Conveniently located.
Ava
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

walking distance from almost any thing, big hotel
DIANE
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful room, but the fan was very loud!
Pat
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Dallas
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff
Patrick
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was great but in our room the mirrors were splattered with god knows what in both the bath and in the sleeping area. Otherwise it’s in a perfect location
Bernard
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room and the staff is super friendly.
Scott
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location but this hotel needs a lot of tlc and for the price I think we could have done better. Flickering lights in the bathroom. A shower head that leaked. The room was tired as were the halls and general decor. Paper cups and instant coffee. Overall meh and certainly not worth the price.
Tamara
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t find this property anything spectacular. The self check in didn’t work when we arrived.. the keys weren’t working so I needed to wait to get into our room.. thankfully the gentleman did come pretty fast. Our fan in the room stopped working at 11:00 and maintenance had to come ..Bathrooms are dated and look old. Breakfast buffet was costly but ok. For the price of the room I expected more. One of the front staff wasn’t very welcoming when I mentioned I left my ID in the self check in. She was very rude and I was pretty worried about misplacing my ID. I wouldn’t stay here again. I’ll go back to either the intercontinental or West Harbour.
Read More
Camila
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had to reserve at the last minute. It was the best hotel in Toronto! Super kids friendly!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Chelsea Hotel, Toronto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Chelsea Hotel, Toronto

Traveloka (10)
Other sources (11,064)
8.0
Very Good
From 11,064 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chelsea Hotel, Toronto

Number of reviews per page
20
40
Top reviews
Francesca
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a great location. Close to what we were staying for. The rooms were very clean.
James
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It very nice
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good gym with a great rooftop view of the city. The Will Street bar and lounge was a great hang. I was there for the film fest and the location was convenient for that as well.
Jean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful staff throughout the hotel. Very clean. God fitness room.
Abdulaziz gh a kh a
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Someone pooped in toilet before I went in room and they forgot to flush. Staff at reception had an attitude and did not smile at check-in. They were nice at checkout though. Poopy hotel (literally).
Patrick
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Laundry
Sara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service from all employees was excellent! The location of the hotel was perfect, three subway stops to Roger’s Centre.
Janice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stay here frequently. Has always met our needs.
Andrew R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Every year we come to Toronto for a week to get away from our family business and relax for a change. Every year we stay at the Chelsea. We've never had a complaint. If I really really had to find one, the A/C wasn't as strong in our room this year as past years but it was still totally serviceable. We just like it super cold at night. The staff is fantastic, the restaurant is nice if you don't want to go out or just want a drink. Most everything is within walking distance and whatever isn't that's why Uber exists.
Read More
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel. Short Walk to the underground or buses, streetcars and very easy to get around. Disappointed that the hotel bar wasn’t open but you could have a drink in the restaurant. We had a lovey meal in there and they catered for my coeliac disease and the need for gluten free food very well. Tho there wasn’t a choice for dessert. The snack bar has no gluten free options… we didn’t try the market restaurant so not sure about that. The room was good only complaint was our mattress was at the end of its life and has a defined dip each side. Otherwise very comfortable. Would stay again. Recommend.
Read More
Muhammad Mohsin
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Conveniently located.
Ava
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

walking distance from almost any thing, big hotel
DIANE
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful room, but the fan was very loud!
Pat
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Dallas
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff
Patrick
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was great but in our room the mirrors were splattered with god knows what in both the bath and in the sleeping area. Otherwise it’s in a perfect location
Bernard
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room and the staff is super friendly.
Scott
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location but this hotel needs a lot of tlc and for the price I think we could have done better. Flickering lights in the bathroom. A shower head that leaked. The room was tired as were the halls and general decor. Paper cups and instant coffee. Overall meh and certainly not worth the price.
Tamara
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t find this property anything spectacular. The self check in didn’t work when we arrived.. the keys weren’t working so I needed to wait to get into our room.. thankfully the gentleman did come pretty fast. Our fan in the room stopped working at 11:00 and maintenance had to come ..Bathrooms are dated and look old. Breakfast buffet was costly but ok. For the price of the room I expected more. One of the front staff wasn’t very welcoming when I mentioned I left my ID in the self check in. She was very rude and I was pretty worried about misplacing my ID. I wouldn’t stay here again. I’ll go back to either the intercontinental or West Harbour.
Read More
Camila
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had to reserve at the last minute. It was the best hotel in Toronto! Super kids friendly!
Number of reviews per page
20
40