Courtyard By Marriott Nanaimo

Fix your TVs. They have an option to connect to HDMI 2 that doesnt work and you have to mess with the whole system and get a universal remote just to make your own things work. Requested service for it that never arrived or knocked on the door at all. Rooms were clean, bathroom was really nice, but hard to give a good review when our main form of entertainment was so rough to get.

We were impressed by the cleanliness of the room. The staff were very helpful!

We have stayed in the past and will be back next year. Everyone is kind and welcoming. The beds are very comfortable and the property is clean and well maintained.

I will definitely come back again

Thank you

Thought I would give this newer hotel a go as it was reasonably priced during low-peak season. Only hotel in Nanaimo with a pool and hot tub (hot tub was under maintenance so unfortunately, was unable to enjoy). There were some well-thought out features of the hotels, as well as some improvements needed during my stay. First, the Bistro lounge is very well laid out with a variety of seating styles. The dining booths with the individual TVs was a unique touch. I enjoyed breakfast and dinner (not open for lunch) and the food is tasty. Counter service was a bit of an inconvenience in an otherwise smooth dining experience. The gym is fantastic. Would like to see a touchless water dispenser somewhere else other than the gym. I did not enjoy the layout of my room. The end of the bed is facing the window that has the AC/heating unit on that side and it is very uncomfortable having air blow directly onto you. The thermastat fan also doesn't have a full off switch, and it would turn on during the night, which is very disruptive. Normally beds are laid perpendicular to the window wall which would have been more comfortable.

Good experience staying here while on a business trip. Everyone I interacted with was very helpful.

Great hotel within easy walking distance from the waterfront and the downtown center of Nanaimo. Sad that hot tub was unavailable but…..we all need some downtime sometime. :)

Really nice hotel with great rooms. Convenient location but gets a little sketchy outside especially in the evening

The property is beautiful! I really enjoyed my stay and the staff were very helpful with any questions we had. Extremely clean. Only downfall is the hot tub was not working, but that is just being nitpicky! Thank you!

Easy check in. Friendly staff and clean hotel. Didn’t feel the safest parking at lot across the street

Nice, modern

Lovely space, friendly staff, and nice area of town for walking.

We had a great stay and the absolutely BEST service in the restaurant on Friday night. I believe the servers name was Saraj?

I found it unfortunate that there is no "on-site" parking. This required me to leave the property and search for space at one of the nearby parkades, at night, in unfamiliar surroundings. As a solo female traveler, this was way beyond my comfort level. For this reason, I will not stay at this hotel again, if I am travelling alone. Otherwise, the hotel was fine.

Good location

Very quiet and the staff were very friendly .

A quiet and clean hotel with a pool and hot tub!

Hot tub was out of service and there were no bottle openers available.

Excellent