Homewood Suites by Hilton Waterloo/St. Jacobs

I have been staying at Homewood Suites for many years when I visit the St. Jacob/Waterloo area and it is one of the finest Hotels. It is convenient to the Farmers Market and the Outlet Mall is right next door. Rooms are spacious, clean and has a full kitchen with stove, full size refrigerator and dishwasher. Staff are friendly and willing to see that your stay is memorable. Breakfast is free and consists of hot and cold buffet items with plentiful choices.

Elija was a very friendly and informative front desk clerk, the room was fantastic as we had we friends together and we were able to sleep comfortably in each our own bed, rooms were very spacious and had all kitchen accesories.

Great customer service, clean room and breakfast was very good with lots to chose from.

Great place to stay. I definitely recommend it. No complaints.

Great hotel that is newly updated. Rooms were clean and spacious

Great staff, Clean, quiet, spacious, easy parking, great pool. Nice breakfast

Room was clean, however very smelly from previous guest cooking. Requested air freshener at front desk. Was told that either housekeeping would check it or we would be moved to a different room. Neither one if those happened. Won't stay again due to all rooms have full kitchen. Too navy lingering odors.

Chambre propre beaucoup de commodité Staff super Déjeuner très bien Cuisine à côté autre hôtel mes bien

Tout était bien, chambre, déjeuner, salle de gym et piscine

We booked the 2 bedroom suite for 4 adults for last week of July 2026. The bedroom areas were spacious, however the common area only had a small loveseats and 2 dinning chairs. Additional comfortable seating in the living room space would have made our stay more comfortable and there was definitely room for a few chairs like a wing back style. The dining table was just a tiny table so we ate outside which is fine for summer if there is room on the patio, but for winter stays it is cramped. The pool was also not available so we had to go next door which was fine. The breakfast buffet was very good and they had gluten free options but you had to ask for it. They also had a complimentary light dinner on Wednesday from 5 to 7pm which was appreciated. Our maid was awesome and front desk staff very helpful. Overall we had a good stay and the proximity to the St. Jacob's market was perfect.

Roomy, nice lounging area with sofa and chair.

short staffed

Clean and well kept rooms, will definitely stay again. Only comment is the top sheet was hidden and therefore was not used by myself and other friends who stayed.

The room was a decent size and clean but I had a variety of issues: - The air conditioning was very weak yet very loud and didn't provided effective cooling at night. - The water tasted awful but I was thankful that there was spring water in the gym. - Could use a water softener for the shower - the pool was closed - the free breakfast was fine but there was a lot of waste caused by paper plates and plastic cups

Great experience!

Every thing was perfect. Thank you

The check in gentlemen was super welcoming, friendly and most of all, cheerful. Easy peasy process. They provided a crib as requested and the space was definitely big enough for all four of us. The issues I had with our room was it was pretty obvious the sheets and shower curtain were not changed from previous guest.

Everything about our stay was excellent . The manager's hospitality hour at 5pm was something we were not expecting, but was great with soup and salad and cheese and fruit trays. It made a perfect light dinner. Thanks very much. I Know we will stay again when we are back this way.

Very large rooms, comfortable rooms. Perfect for our one-night stay. Check in was easy and friendly.

lot of supportive staff