Hotel Universel

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7.4
/10
Pleasant
3,148 reviews

What Guests Say About Their Stay

Jennifer

10.0
/ 10
Je suis allée avec ma fille de 3 ans et ma mère et nous avons adoré l'endroit... Dans la chambre, nous avions une mini cuisinette qui a été très pratique et le restaurant Boston Pizza est très bien aussi..... Le coin piscine et spa est génial pour les enfants et les adultes.... Un très bel endroit bien situé, tous les magasins et restaurants à proximité....

Sophie

10.0
/ 10
L’emplacement est génial, à proximité de plusieurs restaurants/magasins. Nous avions une chambre qui menait directement à la piscine, les enfants ont adorés. Nous reviendrons assurément.

Sylvie

10.0
/ 10
Tout etait parfait, service impeccable, piscine et spas dans une fabuleuse ambiance
In the Area
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2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Parking
Luggage storage
Elevator
Garden
Health club
Hotel Universel is located in area / city Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Universel

2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5
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Lobby Hotel Universel
Lobby 2 Hotel Universel

Discover More About Hotel Universel

General
Near Laval University

Location
With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.5 km) from Laurier Quebec.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Laval University - 0.1 km / 0.1 mi
Champlain College St. Lawrence - 0.5 km / 0.3 mi
Cegep de Sainte-Foy - 0.5 km / 0.3 mi
Salle Albert-Rousseau - 0.7 km / 0.5 mi
PEPS - 0.9 km / 0.5 mi
Cegep Garneau - 1.2 km / 0.8 mi
Place Sainte-Foy - 1.7 km / 1.1 mi
Place de la Cité - 2.1 km / 1.3 mi
Laurier Quebec - 2.3 km / 1.4 mi
Centre de glaces de Québec - 2.7 km / 1.7 mi
Grande Allée - 3 km / 1.9 mi
Laval University Hospital - 3.4 km / 2.1 mi
Saint-Sacrement Hospital - 3.6 km / 2.2 mi
Saint Lawrence River - 4.1 km / 2.6 mi
College Merici - 4.2 km / 2.6 mi

The preferred airport for Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB) - 10.9 km / 6.8 mi

Facilities
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining
Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

All facilities in Hotel Universel

Facility

  • Indoor pool
Swimming Pool Hotel Universel
Swimming Pool
Functional Hall Hotel Universel
Functional Hall
Common Space Hotel Universel
Common Space
Lobby Hotel Universel
Lobby
Exterior Hotel Universel
Exterior

Transportation

  • Bus/truck parking

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities

Nearby Facilities

  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel
182
Number of floors in Hotel Universel
4
Another facilities in Hotel Universel
Bus/truck parking, TV lounge, Health club, Indoor pool, Garden

Frequently asked question in Hotel Universel

What is normal check-in & check-out time at Hotel Universel?
The standard check-in time at Hotel Universel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Universel provide breakfast?
Yes, Hotel Universel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Universel
Hotel Universel has a 3.0-star rating.
How many floors does Hotel Universel have?
Hotel Universel has 4.
How many rooms are available at Hotel Universel
Hotel Universel has 182.
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More Reviews from Other Guests in Hotel Universel

7.4
Pleasant
From 3,148 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

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Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Seif eddine
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All good
Kelly
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

C’était ok !
Michelle
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ascenseur loin et au troisième nous devons passer par la piscine. Lit sans drap contour donc toujours défait et c’est désagréable. Changement des serviettes pas fait à tout les jours surtout quand il fait chaud important Le personnel gentil et conciliants
Jean
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Mini frigo (de la taille d'un micro-onde) dans la chambre. Il fallait descendre 2 étages pour trouver un micro-onde seulement disponible à côté de la reception. Pour le ménage de la chambre, il faut faire une requête 24 heures à l'avance (c'était la première fois que je voyais ça). Sinon dans l'ensemble, le séjour s'est bien passé.
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Alice
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good stay friendly staff good location
Melissa
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel was ok. The rooms are on the smaller side. We thought from the pics online that all the rooms had outdoor access, but the doors all seem to have been closed over at some point. But that’s probably our fault for not really reading the listing. The staff were friendly enough, but I wouldn’t say they went above and beyond or anything. It was clean and the beds comfy enough that I’d stay there again if the price was reasonable next time I’m in the area.
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Melanie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L'hôtel comme tel c'était bien, assez tranquille. L'inconvénient est que l'odeur de chlore est ressenti de l'extérieur de la porte d'entrer. Évidemment la piscine est a l'entrée, et la chambre sentait le Citron... on se demande pourquoi ! En gros c'était correct pour le prix ! Merci !
René
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel très bien de plus services de massage sur place bien apprécié toute était bien
Jennifer
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Je suis allée avec ma fille de 3 ans et ma mère et nous avons adoré l'endroit... Dans la chambre, nous avions une mini cuisinette qui a été très pratique et le restaurant Boston Pizza est très bien aussi..... Le coin piscine et spa est génial pour les enfants et les adultes.... Un très bel endroit bien situé, tous les magasins et restaurants à proximité....
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Isabelle
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Propre mais vetuste et entretien deficient.
Sandra
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Établissement sent la piscine a grandeur de l'hôtel. La propreté des chambre laisse à désirer. Je ne recommande pas du tout cet hôtel
Joyce
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff very nice.
Pierre
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

-
Leona
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lock on door was falling off, bathroom redos were poor and full of cracks and uneven tiles, hallway carpets were not once vacuumed in the three days we were there. And the carpets were stained with who only knows. Back door never closed. So anyone could enter hotel at any time of night. No security at all. Was promised free bis passes, then told we couldn’t have them because we booked through expedia. Jacuzzi was white with chlorine and the pool was tiny. Would not recommend at all.
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Jean-Paul
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place is looking very tired, room was looking old, pool area needed the ceiling to be redone. Overall good location but needs a big Reno.
Sophie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L’emplacement est génial, à proximité de plusieurs restaurants/magasins. Nous avions une chambre qui menait directement à la piscine, les enfants ont adorés. Nous reviendrons assurément.
josee
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La piscine et le spa wow de toute beauté cependant les consignes après 8h00pm adulte seulement pour le dpa ne dont pas respecté autant par les parents des enfants que le ou la sauveteur qui travaille. Les chambres sont propre parcontre la télévision ne fonctionnait pas et la plaque de cuisson non plus pour la partie uniloft dur ma chambre était la les murs ne dont pas insonorisé mais lorsque hésite aviser au comptoir il était trop tard le doir et avait personne de disponible cependant d'antan dans la journée y a fu personnel adéquat.
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Karine
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hôtel bien placé par contre il t'offre le Boston Pizza pour les repas mais c'est très dispendieux . Un repas sa va mais pas plus! Côté piscine, il manque de surveillance les enfants dans le spa quand c'est inscrit 17 ans et plus c'est assez désagréable quand tu veux relaxer!
Mamadou
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pres de Centre ville et des l'autoroute
Mario
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Les déjeunes sont assez ordinaires pour le prix mais j’avoue que j’avais le choix d’aller déjeuner ailleurs
Number of reviews per page
20
40

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Exterior 4 Hotel Universel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.