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  4. Hotel in Thunder Bay
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  5. Hotel in Quality Inn & Suites Thunder Bay Downtown
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Quality Inn & Suites Thunder Bay Downtown

Hotels
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8.0
/10
Very Good
1,332 reviews

What Guests Say About Their Stay

Brian

10.0
/ 10
Excellent shower, comfortable bed, lots of room for the cat. Highly recommend this unit (114) for your pet layover.

Sol

10.0
/ 10
Our room was clean, the staff were professional and breakfast was delicious.

Helen

10.0
/ 10
Beautiful, clean, newly renovated room! Friendly staff with great customer service. A quiet room ..truly peaceful with a comfortable bed. In the morning a breakfast with multiple choices of hot or cold breakfast choices. Great Value for money- Helen & Joseph
In the Area
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61 Cumberland Street N, Thunder Bay, Ontario, Canada, P7A 4L7

Main Facilities

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Laundry service
Parking
Fitness center
Elevator
Fitness center
Business facilities
note: hotel was previously named Superior Shores Hotel BW Signature Collection By Best Western Staying at Quality Inn & Suites Thunder Bay Downtown is a good choice when you are visiting Thunder Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quality Inn & Suites Thunder Bay Downtown

61 Cumberland Street N, Thunder Bay, Ontario, Canada, P7A 4L7
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Lobby Quality Inn & Suites Thunder Bay Downtown
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Discover More About Quality Inn & Suites Thunder Bay Downtown

General
Near Definitely Superior Art Gallery

Location
With a stay at Quality Inn & Suites Thunder Bay Downtown in Thunder Bay, you'll be within a 10-minute walk of Lake Superior and Definitely Superior Art Gallery. This hotel is 0.2 mi (0.4 km) from Thunder Bay Tourist Pagoda and 0.2 mi (0.4 km) from NV Music Hall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Definitely Superior Art Gallery - 0.2 km / 0.1 mi
Thunder Bay Tourist Pagoda - 0.4 km / 0.2 mi
NV Music Hall - 0.4 km / 0.2 mi
Goods & Co Market - 0.5 km / 0.3 mi
Lake Superior - 0.7 km / 0.4 mi
Magnus Theater - 0.8 km / 0.5 mi
Prince Arthur's Landing - 0.8 km / 0.5 mi
Gateway Casinos Thunder Bay - 0.8 km / 0.5 mi
Thunder Bay Military Museum - 0.9 km / 0.6 mi
Hillcrest Park - 1.4 km / 0.9 mi
Transportation Museum of Thunder Bay - 1.6 km / 1 mi
Port Arthur Stadium - 2.9 km / 1.8 mi
Canada Games Complex - 3 km / 1.9 mi
Boulevard Lake Park - 3.2 km / 2 mi
Thunder Bay Community Auditorium - 3.2 km / 2 mi

The nearest major airport is Thunder Bay, ON (YQT-Thunder Bay Intl.) - 12.2 km / 7.6 mi

Facilities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Rooms
Make yourself at home in one of the 65 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Quality Inn & Suites Thunder Bay Downtown

Fitness Center Quality Inn & Suites Thunder Bay Downtown
Fitness Center
Lobby Quality Inn & Suites Thunder Bay Downtown
Lobby
Exterior Quality Inn & Suites Thunder Bay Downtown
Exterior
Bedroom Quality Inn & Suites Thunder Bay Downtown
Bedroom
Others Quality Inn & Suites Thunder Bay Downtown
Others

Food and Drinks

  • Breakfast
  • Continental breakfast

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Smoking area
  • Parking
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quality Inn & Suites Thunder Bay Downtown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quality Inn & Suites Thunder Bay Downtown
65
Number of floors in Quality Inn & Suites Thunder Bay Downtown
6
Another facilities in Quality Inn & Suites Thunder Bay Downtown
Breakfast, Continental breakfast, Fitness center, Free WiFi, Smoking area

Frequently asked question in Quality Inn & Suites Thunder Bay Downtown

What is normal check-in & check-out time at Quality Inn & Suites Thunder Bay Downtown?
The standard check-in time at Quality Inn & Suites Thunder Bay Downtown is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Quality Inn & Suites Thunder Bay Downtown provide breakfast?
Yes, Quality Inn & Suites Thunder Bay Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Inn & Suites Thunder Bay Downtown
Quality Inn & Suites Thunder Bay Downtown has a 2.5-star rating.
How many floors does Quality Inn & Suites Thunder Bay Downtown have?
Quality Inn & Suites Thunder Bay Downtown has 6.
How many rooms are available at Quality Inn & Suites Thunder Bay Downtown
Quality Inn & Suites Thunder Bay Downtown has 65.
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More Reviews from Other Guests in Quality Inn & Suites Thunder Bay Downtown

Overall Ratings & Reviews Quality Inn & Suites Thunder Bay Downtown

Other sources (1,332)
8.0
Very Good
From 1,332 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.4

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Traveler Reviews Quality Inn & Suites Thunder Bay Downtown

Number of reviews per page
20
40
Top reviews
Xavier
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

D'abord, nous n'avons pas eu la chambre que nous avions réservées via Hotels.com. Il nous a été dit qu'il était impossible de nous changer de chambre la première nuit. Il n'y avait plus de place. En plus, les cartes de la chambre ne fonctionnait pas. Ça pris plusieurs minutes. Le lendemain, nous avons dû faire clairement comprendre au personne que nous n'avions pas eu le chambre affichée sur Hotels.com pour être changés de chambre pour aboutir dans ce que nous avions réellement réservé. Cette chambre était mieux, mais la finition était très rudimentaire. Nous ne retournerons pas à cet hôtel. Aussi le déjeuné n'était pas bon, manquait de café, peu de choix de nourriture, etc. Le stationnement est de l'autre côté de la rue, il faut donc ou traverser avec les valises, ou trouver une place dans le petit stationnement derrière l'hôtel. Arriver tôt et ne pas partir avec l'auto par la suite. En plus certains étages ne sont pas accessibles via l'ascenseur qui est vieux et petit. À plusieurs reprises, il n'y avait aucun employé à la réception durant la journée.
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Julie
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to a good chicken place - easy to get dinner. Dog friendly. Spacious breakfast room. Would have liked better quality apples and some yogurt too. Enjoyed the spacious room.
Conrad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome and polite staff and hotel 👍
Ronan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was very nice and helpful. In general, a comfortable hotel.
Alvin
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Under construction- the location is a challenged with a downtown neighborhood. Th floors are offset so elevator access was not convenient. Looks better in the photos than it is.
Brian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent shower, comfortable bed, lots of room for the cat. Highly recommend this unit (114) for your pet layover.
Naukhaiz
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N
Launa
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

a
Marisa
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean and ok , the hallway carpet was dirty , windows on the outside really dirty, elevator dirty.
Meghan
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Moving across the country, had all my possessions in the vehicle. Local folks were drunk and to be honest kinda shady. Asked for a refund as I didn’t feel comfortable with staying there. They said no. I’m not getting a refund sadly as they said it was again their policy. Oh well, what can ya do. At least I still have all my stuff.
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Ann
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, otherwise the building was very dated, carpets filthy. Breakfast was ok.
Bernard
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here last year and the cleanliness and overall vibe of this location has taken a step backwards. Not sure what happened but I hope it improves.
Sol
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room was clean, the staff were professional and breakfast was delicious.
Stephane
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

room not clean, you can tell the shower hasn't been cleaned for a while, dark spot and soap residu on the side of the bath. corridors were dirty, a lot of debris on the floors at all 3 floors. hotel is located in a meth user area, we were approached twice by the meth heads for money. won't recommend ths place
Kei
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good hotel
Jordan
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Positives: The room was clean. Housekeeping didn't clean out the fridge so there were 4 beers waiting for me when I arrived. The bed was comfortable. Breakfast in the morning was good. Negatives (in chronological order): There was a dude in the parking lot going through the dumpster for "empties". There is almost no parking. Much less spots than a hotel of this size would need. The night auditor checking us in didn't seem to know what he was doing. The shower in the room couldn't hold itself up so I had to shower with one hand holding the shower head in place.
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susan
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place to stop for the night. The staff was very friendly and helpful. Breakfast was good and we liked that they had real plates, cutlery and cups. I feel that really cuts down on the garbage and we appreciate that.
Robert
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dirty, awkward layout to the room. Could barely enter or leave the room due to narrow entrance. Furniture was stained and small tv barely visible from bed
Kristine
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nicely decorated, but that's it. Lobby, hallway and room was dirty. Bedding was stained and had hairs all over it, pillows had blood. So much hair and grim in the bathroom. Not a 3 Star Very disappointed and disgusting.
Mohammad
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All good
Number of reviews per page
20
40

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Lobby 4 Quality Inn & Suites Thunder Bay Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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