Hotel Vulcão

Hotels
7.4
/10
Pleasant
48 reviews

What Guests Say About Their Stay

A Balakumar
10.0
/ 10
This hotel is just awesome!! The staff especially were so friendly and helpful!!! Room 202 with the balcony view is incredible and those rooms are amazing for sunrise views with lovely little well thought about balconies! It’s a cute little hotel with gorgeous views, the staff let us pick the room that we wanted when we asked. One of the guys at reception literally answered all of our questions even when they were unrelated to his service or even the island! He looked up tour companies for us on other islands as we were short on time! The customer service was really impressive and this hotel ensured that our stay started off on the best possible note! Thank you so much for all your hard work and well done!
franck
10.0
/ 10
Accueil excellent’ Grande piscine et baie protégée en mer Calme quasiment personne Restaurant très bien sauf Ps de terrasse
Maria Andradina
10.0
/ 10
Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
In the Area
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Ribeira Grande de Santiago, Ribeira Grande de Santiago, Cape Verde

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Hotel Vulcão is located in area / city Ribeira Grande de Santiago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Vulcão

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Ribeira Grande de Santiago, Ribeira Grande de Santiago, Cape Verde
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Discover More About Hotel Vulcão

Location


Hotel Vulcão is located in area / city Ribeira Grande de Santiago.

About Hotel Vulcão

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Vulcão exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Hotel Vulcão.

All facilities in Hotel Vulcão

Others Hotel Vulcão
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Business Facilities

  • Meeting rooms
  • Conference center
  • Conference rooms

Things to Do

  • Outdoor pool
  • Garden

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

General

  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Vulcão

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Rollaway bed fee: EUR 21.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
13:00 - 04:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
13:00 - 04:00 - Before 12:00
Available rooms at Hotel Vulcão
58
Number of floors in Hotel Vulcão
2
Another facilities in Hotel Vulcão
Others, Safety deposit box, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in Hotel Vulcão

What are available facilities at Hotel Vulcão?
There are top facilites at Hotel Vulcão such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Vulcão?
The standard check-in time at Hotel Vulcão is starting from 13:00 - 04:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hotel Vulcão

7.4
Pleasant
From 48 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

10.0

Service and Facilites

8.0

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Traveler Reviews Hotel Vulcão

Number of reviews per page
20
40
Top reviews
Simone
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I would recommend it.
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Great stay ocean view room nice n clean
Eloy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Amazing. Love the staff which is more important than everything else.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Unprofessional staff , unorganized, poor Wi-Fi There was no access to the pool due to a wedding event, not a lot food options. Had to cut the amount of days stayed due to me and my family being unsatisfied.
A Balakumar
10.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

This hotel is just awesome!! The staff especially were so friendly and helpful!!! Room 202 with the balcony view is incredible and those rooms are amazing for sunrise views with lovely little well thought about balconies! It’s a cute little hotel with gorgeous views, the staff let us pick the room that we wanted when we asked. One of the guys at reception literally answered all of our questions even when they were unrelated to his service or even the island! He looked up tour companies for us on other islands as we were short on time! The customer service was really impressive and this hotel ensured that our stay started off on the best possible note! Thank you so much for all your hard work and well done!
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Eduardo canete
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Tres accueillants
franck
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Accueil excellent’ Grande piscine et baie protégée en mer Calme quasiment personne Restaurant très bien sauf Ps de terrasse
Sibileau
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

les horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade velha. .
Philippe
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

L ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

C’est une colonie de vacances pour la capitale. Piscine publique payante, avec repas de baptêmes noces les week-ends . Vous-vous trouvez loin de tout sans autre choix, dans une chambre qui ressemblerait plutôt à des dortoirs. Bon courage
Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Es stimmt, dass die Unterkunft schon ein wenig in die Jahre gekommen ist. Aber alles ist sauber und das Personal ist freundlich und hilfsbereit. Das Frühstück bietet eine große Auswahl, aber es wird tatsächlich nichts nachgelegt. Man sollte also pünktlich erscheinen. Der Pool hat uns besonders gut gefallen. Er wird täglich mit frischem Meerwasser befüllt. Uns hat der Aufenthalt dort gut gefallen, auch wenn das eine oder andere verbesserungswürdig ist.
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Maria Andradina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
Ivan
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Le lit d'appoint était vraiment de mauvaise qualité, il s'affaissait complètement !!
francois
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

L equipe de l'hôtel ultra pro et incroyablement gentille er aux petits soins avec nous, l.ambiance de feu lorsqe nous sommes arrives le dimanche, les piscines, la piscine naturelle, le buffet, les cocktails, un top souvenir pour nous !
Gilberto
6.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Séjour convenable. Grande hôtel avec beaucoup du personnels, mais ils ne font pas grand chose car. Pas de client bizarre. Grande chambre avec un lit très dur, et le moteur de la climatisation bruyant. Petite salle de bain, pas de gel douche, mais beaucoup de petits cafards a cause de la planche en bois dans la douche.
Holger
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Das Hotel ist ein großer Komplex außerhalb des Ortes. Die Zimmer sind groß und sauber und mit dem nötigsten ausgestattet.
Gilberto
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

Super hôtel au bord de la mer. Chambre spacieuse confortable.
Sven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Das Personal war sehr freundlich, sehr ruhige Lage, toller Meerwasserpool
Almar
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Tout d’abord, lorsque je suis entrée dans la chambre, le personnel n’est même pas capable de me dire bonjour ou même bon séjour. Ensuite, je suis arrivé pour déjeuner vers 14h50 sachant que le buffet ferme à 15h30 lorsque je suis allé me servir il n’y avait que du riz j’ai dû beaucoup attendre. Alors que, le lendemain je suis reparti au buffet qui ouvrait à 12h30 celui ci ne fut ouvert qu’à 14h. Cependant j’ai eu la bonne surprise d’être servi par une personne très agréable et attentionnée qui m’a accompagné tout au long du séjour. Néanmoins, j’ai comme même bien mangé, bien profité de la piscine. De plus la climatisation ne marchait pas et il y avait des insectes de partout. Je n’ai pas aimé la réception le personnel peu professionnel. Pour conclure je ne dirais Pas que ce n’est un bon hôtel , puisque que pour passer la journée c’est très bien je dirais juste qu’il ne correspond pas à un quatre étoiles. De
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 292 week(s) ago

Expedia Group verified review

Het personeel heeft nog veel te leren wat betreft service gericht denken. Het ontbijt was vaak onvoldoende voorbereid (tafels niet goed gedekt, eten op enz.). Bij navraag werd over het algemeen geïrriteerd gereageerd in plaats van service-gericht en lerend voor de toekomst. Ik vind het niet gepast dat gemorste koffie over de rand van een kopje met een schuurspons uit de wasbak wordt afgeveegd en aan je wordt geserveerd. Best mogelijk dat het servicepeil in Kaapverdië niet mag worden gemeten aan de Europese norm maar ik kon geen enkel leerproces ontdekken. Onze airco was stuk, het duurde 5 dagen voordat deze was gerepareerd. Ook zaten we in eerste instantie in een appartement zonder warm water, zonder stoelen set op het balkon enz. Nee, ik zou dit complex niet aanbevelen.
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Number of reviews per page
20
40

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Disclaimer

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