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Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

Hotels
9.0
/10
Exceptional
125 reviews

What Guests Say About Their Stay

R
10.0
/ 10
We stayed 3 nights and had an overall pleasant experience. The staffs are friendly and services are good. The lady at the restaurant for breakfast
Verified traveler
10.0
/ 10
Really impressed with the room and the hotels amenities. Staff was super helpful arranging transportation for me.
nhan
10.0
/ 10
This is probably the best international standard hotel in Huangshan city! However, only a few staffs speak good English like Wil so it's kind of a struggle to communicate with other staffs even though they tried very hard to be helpful. Thanks to Wil, we got our train ticket booked and travel to mount Huangshan arranged! The hotel is very big and elegant. Room was nice and clean with nice view of the river. The seafood pizza we tried was good. However, the so called "mandarin fish" that I ordered at the Chinese restaurant was terrible. It smelled like rotten fish! Anyhow, this is probably the closest to international standard hotel as it gets. The hotel is about 5 min taxi ride to Tuxi Ancient street!
In the Area
See Map
No.1 Huizhou Road, Tunxi, Tunxi Qu, Huangshan, Anhui, China, 245000

Main Facilities

Read More
AC
Swimming Pool
Parking
WiFi
Staying at Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel is a good choice when you are visiting Tunxi Qu. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
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What's around Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

No.1 Huizhou Road, Tunxi, Tunxi Qu, Huangshan, Anhui, China, 245000
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Discover More About Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

What You Might Like - All About Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

Crowne Plaza HUANGSHAN YUCHENG offers a fantastic blend of comfort, convenience, and stunning views, making it a popular choice for travellers seeking a memorable stay. Guests consistently praise the hotel's impeccable service, with staff going above and beyond to ensure a pleasant experience. The hotel's location is another major draw, offering easy access to both local attractions and transportation links. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips. Many reviewers highlight the hotel's relaxing atmosphere and the overall value for money.

What truly sets Crowne Plaza HUANGSHAN YUCHENG apart is its commitment to guest satisfaction. From the moment you arrive, you're greeted with a warm welcome and a level of service that's hard to match. The hotel's modern amenities and well-appointed rooms add to the overall luxurious feel. The hotel's popularity stems from its ability to cater to a wide range of travellers, from families to business professionals. It's a place where you can truly relax and unwind, knowing you're in good hands.

In short, Crowne Plaza HUANGSHAN YUCHENG consistently receives rave reviews for its exceptional service, convenient location, and comfortable accommodations. It's a top choice for those seeking a high-quality hotel experience without breaking the bank. Book your stay today and experience the Crowne Plaza difference for yourself! You won't be disappointed.

Concept & Design Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

The Crowne Plaza HUANGSHAN YUCHENG boasts a sophisticated and contemporary design, reflecting a blend of modern elegance and local influences. The hotel's architecture and interior design seamlessly integrate with the surrounding natural beauty, creating a harmonious and tranquil atmosphere. The design aims to provide guests with a sense of calm and serenity, allowing them to escape the hustle and bustle of daily life. Attention to detail is evident throughout the hotel, from the carefully selected furnishings to the artwork adorning the walls.

While specific designer details may not be publicly available, the overall aesthetic suggests a thoughtful approach to creating a welcoming and stylish environment. The hotel's design team has clearly prioritised creating a space that is both functional and aesthetically pleasing. The result is a hotel that is both visually stunning and incredibly comfortable. The design successfully blends modern luxury with a touch of local charm, creating a unique and memorable experience for guests.

Stepping into the hotel lobby, you're immediately enveloped in a warm and inviting atmosphere. Natural light floods the space, highlighting the elegant décor and creating a sense of openness and spaciousness. Comfortable seating areas provide the perfect spot to relax and unwind, while the friendly staff are always on hand to assist with any needs. The lobby is more than just a transit point; it's a welcoming space designed to make guests feel at home.

Different Hotel Room Types Available in Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

Choosing the perfect hotel room is crucial for a comfortable stay. We offer a range of

hotel room types

to suit every need and budget, from

affordable hotels

to luxurious suites. Consider these

different hotel room types

and

hotel bedroom types

when making your

room booking

.

  • Standard Rooms:

    Offering comfortable accommodation with city views. Smoking and non-smoking options available.
  • Deluxe Rooms:

    Slightly larger than standard rooms, with enhanced amenities and potentially mountain views. Smoking and non-smoking options available.
  • Executive Rooms:

    Spacious rooms with upgraded amenities, including bathrobes and slippers. Often include views and may offer club lounge access. Smoking and non-smoking options available.
  • Suites:

    Offering separate living and sleeping areas, providing ample space and luxury. Many suites boast stunning views and may include a bathtub and/or bidet. Smoking and non-smoking options available.

Please note: Crowne Plaza HUANGSHAN YUCHENG is not currently a pet-friendly hotel.

Unique Hotel Facilities in Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

Beyond the standard

hotel facilities

, Crowne Plaza HUANGSHAN YUCHENG offers a range of amenities designed to enhance your stay. From relaxing pools to invigorating fitness options, there's something for everyone. Explore our unique offerings and discover the perfect way to unwind during your visit. Many of our facilities are perfect for families, making us a great choice for a

family hotel

.

  • Swimming Pool:

    A refreshing outdoor pool (open seasonally, check operating hours upon arrival).
  • Fitness Centre:

    State-of-the-art equipment available for guests to maintain their fitness routine (open 24/7).
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on treatment). Bookings recommended.
  • Business Centre:

    Meeting rooms and business services are available for corporate travellers.
  • Children's Play Area:

    A dedicated space for children to play and have fun (open during hotel operating hours).

Hotel Buffet or Hotel Restaurant/Cafe Available in Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

Indulge your taste buds with a variety of dining options at Crowne Plaza HUANGSHAN YUCHENG. From lavish buffets to exquisite à la carte menus, we cater to every culinary preference. Explore our

hotel restaurant

,

hotel cafe

, and

hotel buffet

options for a delightful dining experience. Prices vary depending on the restaurant and menu choices.

  • The Grand Buffet:

    Enjoy a wide selection of international and local cuisine at our daily breakfast, lunch, and dinner buffet (prices vary depending on the meal and day). Open from 7:00 am to 10:00 pm.
  • The Jade Terrace Restaurant:

    Experience authentic Chinese cuisine in an elegant setting. Open for dinner from 6:00 pm to 10:00 pm. Average price per person: £30-£40.
  • The Coffee Lounge:

    Relax and enjoy a variety of coffees, teas, pastries, and light snacks throughout the day. Open from 7:00 am to 11:00 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these options for your

hotel transfer

,

transfer from airport to hotel

, or

hotel to airport transfer

. Many

hotels with airport shuttle

services are available, but this hotel may not offer one.

  • Taxi:

    Readily available outside the airport. The journey to the hotel takes approximately 30-45 minutes, depending on traffic.
  • Airport Bus:

    A cost-effective option, with regular services connecting the airport to the city centre. You can then take a taxi or local bus to the hotel.
  • Private Transfer (Pre-booked):

    For a seamless and comfortable journey, pre-book a private car transfer through the hotel or a reputable transfer service. This is recommended for late-night arrivals or if you have a lot of luggage.

Nearby MRT Station & Bus Stops Nearby

Crowne Plaza HUANGSHAN YUCHENG enjoys excellent public transport links, making it easy to explore the city. Find your way around easily with these nearby transport options. Look for the nearest

MRT nearby

or

nearby bus station

for convenient travel. Check for

station bus near me

or

bus stops nearby

.

  • Huangshan North Railway Station:

    Approximately 15 minutes by taxi from the hotel. This station offers connections to various parts of China.
  • Bus Stop:

    A local bus stop is located within a 5-minute walk from the hotel, offering connections to various parts of the city. Payment can be made using cash or a local transport card (available for purchase at convenience stores and the bus station).

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

Discover a wealth of exciting

nearby attractions

and

nearby activities

perfect for families. Explore

nearby sightseeing places

and

things to see nearby

, creating unforgettable memories. Check out these

nearby places to go

and

places to visit nearby

.

  • Huangshan Scenic Area:

    (approx. 1-hour drive) Famous for its stunning granite peaks, hot springs, and ancient pine trees. Entry fee applies.
  • Tunxi Ancient Street:

    (approx. 30-minute drive) A charming historic street with traditional architecture, shops, and restaurants. Free entry.
  • Huangshan Museum:

    (approx. 20-minute drive) Learn about the history and culture of Huangshan. Entry fee applies.
  • Hongcun Ancient Village:

    (approx. 1-hour drive) A UNESCO World Heritage site, known for its picturesque canals and traditional houses. Entry fee applies.
  • Local Parks and Gardens:

    Several smaller parks and gardens are located within walking distance of the hotel, offering a relaxing escape. Free entry.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

Looking for alternative accommodation options? Whether you're seeking luxury or budget-friendly choices, there are several

cheap hotels nearby

and

affordable hotels nearby

. Explore these

best hotel nearby

options, ranging from

3 star hotel nearby

to

5 stars hotel near by

options.

  • Luxury Accommodation:

    (Please note: Specific luxury hotel names in the immediate vicinity of Crowne Plaza HUANGSHAN YUCHENG are not readily available through public sources. A wider search may be required to find suitable

    6 stars hotel

    or

    five star hotels near me

    options.)
  • 4 Star Hotel:

    (Please note: Specific 4-star hotel names in the immediate vicinity are not readily available. A wider search may be necessary.)
  • 3 Star Hotel:

    (Please note: Specific 3-star hotel names in the immediate vicinity are not readily available. A wider search may be necessary.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its blend of comfort, convenience, and exceptional service, Crowne Plaza HUANGSHAN YUCHENG is the perfect base for exploring this captivating region. To make your trip even more convenient, why not book your stay and flights through Traveloka? You can easily find and

book cheap hotels

or

cheap hotels nearby

, ensuring a stress-free and enjoyable experience. And don't forget to

book cheap air tickets to China

with Traveloka to complete your travel arrangements. Start planning your unforgettable adventure today!

All facilities in Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

Others Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel
Others

General

  • AC
  • Swimming pool

Public Facilities

  • WiFi in public area
  • Parking

Food and Drinks

  • Bar

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Accommodation Policy & General Information in Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel
481
Number of floors in Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel
12
Another facilities in Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel
Swimming pool, WiFi in public area, Bar, Fitness center, Free WiFi

Frequently asked question in Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

Is Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel parking free for hotel guests, and do you offer valet parking services?
Parking at the Crowne Plaza Huangshan Yucheng is not complimentary for hotel guests. We do, however, offer a valet parking service for your convenience, should you require it. Please enquire at reception upon arrival for details on pricing and availability for both hotel parking and valet parking options.
Does Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Crowne Plaza Huangshan Yucheng. To confirm the availability of hotel smoking rooms or designated smoking areas, it's best to contact the hotel directly. Their policies regarding smoking may vary, and contacting them will provide the most accurate and up-to-date information.
Does Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, the Crowne Plaza Huangshan Yucheng usually provides complimentary hotel wifi to guests throughout their stay. However, it's always best to confirm directly with the hotel or check their website for the most up-to-date information on their wifi policy and any potential limitations. Enjoy your stay!
Where is the nearest MRT station or bus stops nearby Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from the Crowne Plaza Huangshan Yucheng. Information on the nearest MRT station, or indeed any nearby MRT station, isn't readily available, so checking a local map or transport app is recommended. Regarding visitor attractions, you'll find several things to do nearby, depending on your interests; exploring local maps will reveal options.
Is Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel a pet friendly hotel?
I understand you're looking for information on whether the Crowne Plaza Huangshan Yucheng is a pet-friendly hotel. To be certain, I recommend contacting the hotel directly to confirm their pet policy. While some IHG hotels welcome pets, individual policies vary. Checking directly will ensure you have the most up-to-date and accurate information regarding their pet-friendly or animal-friendly accommodations.
See All

More Reviews from Other Guests in Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

9.0
Exceptional
From 123 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We stayed 3 nights and had an overall pleasant experience. The staffs are friendly and services are good. The lady at the restaurant for breakfast
Zhen Liang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice river view.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Really enjoyed my stay at Crowne Plaza Huangshan. The staffs were super helpful.
R
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

The service at the hotel is good. When we arrived there was a cute little stuffed monkey and a small jar of tea with a hand written welcome note waiting for us in our room. The breakfast is good with many choices.
Verified traveler
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Really impressed with the room and the hotels amenities. Staff was super helpful arranging transportation for me.
nhan
10.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

This is probably the best international standard hotel in Huangshan city! However, only a few staffs speak good English like Wil so it's kind of a struggle to communicate with other staffs even though they tried very hard to be helpful. Thanks to Wil, we got our train ticket booked and travel to mount Huangshan arranged! The hotel is very big and elegant. Room was nice and clean with nice view of the river. The seafood pizza we tried was good. However, the so called "mandarin fish" that I ordered at the Chinese restaurant was terrible. It smelled like rotten fish! Anyhow, this is probably the closest to international standard hotel as it gets. The hotel is about 5 min taxi ride to Tuxi Ancient street!
Read More
Cheuk On
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Hotel is nice next to s river. Room is spacious and bed is hugh. The only disappointment is the bath room not clean.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

What I like: - big swimming pool - great gym facilities - nice lobby Check in staff originally placed in a smoking room, asked for an unreasonable big deposit (4000 yuan). After then we were allocated into a non-smoking room with better views. Room cleaning was excellent
Verified traveler
6.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Front desk staff at check-in require more training. They were slow and quite inflexible. I booked 3 nights stay over 2 bookings but they insisted that I can only add the extra night to my door card on the day I am supposed to check-in under the second booking rather than just taking as one continuous stay. Many other hotels internationally had been able to aggregate all bookings as 1 booking so I don't have to go back and add more nights to the room key. More importantly, I had to switch several rooms because even though I was given a room on a non-smoking floor with all non-smoking rooms, the hotel supplied ash trays in these rooms and previous guests had smoked in them. Some rooms smelled of heavy cigarette smoke. After 4 room changes within the non-smoking floor did they find me a room that didn't smell of cigarette smoke. Unfortunately, that room had 2 single beds and not the King bed which I had booked. I settled for the single bed rather than chance a king bed in a smokey room. Front desk was quite useless until a young Lady Manager stepped in. She was superb in helping me sort out the rooms and was apologetic. The concierge Kelvin was more than helpful. He was extremely knowledgeable about the areas to travel to and helped arranged local travel. So it was not all bad. However, I am not sure I will return to stay at this hotel again because I want to avoid getting non-smoking rooms that smelled of cigarette smoke.
Read More
Xiaohu
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Convenient location, spacious room, helpful staff, free parking
Vishal
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

It was a beautiful property overlooking the stream and mountains. Very clean rooms and excellent breakfast buffet.
Verified traveler
6.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

This was the second time we stayed in this hotel and the experience was generally positive. Our guide said we chose the best one in town and it was very affordable for a very spacious hotel. Very modern and generally clean but some polish is required in the rooms. Couches a little worn looking. Also local tourists create a lot of smoke and noise. Not sure what a hotel can do about that though. Overall would probably stay again.
Read More
Verified traveler
6.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

A very spacious affordable and well located that should be luxurious and comfortable. This expectation can be lost in the details somewhat - worn couches, and iron burn on my desk, smoke smells in no smoking areas, a seedy spa, and my room had the soap package already opened. It doesn’t change that I would stay here again. It’s nice affordable and a great choice.
Read More
Darlene
8.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Hotel manager and concierge staff were very helpful. Lobby is stunning. We ended up in a room with a balcony with no seating, and no shower ( just a tub with a hand sprayer). My husband thought it was weird but I didn’t mind it.
Verified traveler
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Room is kind of outdated. Old hotel then.
Frank
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

A property will get old, but the quality of staff will hugely compensate for it. From the front desk to the concierge; to those working in the restaurants and the housekeeping they all make your stay such a great experience. All are helpful, smiley and engaging, ready to serve and answer to your needs. They bother to check if you need a refill of coffee, asked if there is anything else they can. Good job everyone. What have they done to the staff training or is it just the natural warmth of Tunxi people? Whatever it is, definitely my best stay of this trip!
Read More
Amanda
10.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

The hotel & room is clean & comfortable! Like it very much. However, a big couch takes almost 1/8 of the room's space making it looks small. Bathroom is also really clean, has both tubs & shower. The only con for the hotel is breakfast just so so. Cups & dishes are chipped, should be replaced.
Verified traveler
6.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Good hotel for western visitors to Huangshan --possibly the best. However, dining quality is questionable. HVAC is poor. Staff seem sometimes bewildered. Seems like a government hotel with Crowne Plaza branding. Serious questions about room cleanliness.
Lela
8.0
/10
Reviewed 469 week(s) ago

Hotels.com verified review

We really enjoyed our stay here. The dinner and breakfast buffet was the best part! The staff does their best to help you with anything you need. We took a taxi to the Yellow Mountains for the day, and concierge was very helpful in setting it up. Highly recommended!
Vicky
10.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Overall, clean and comfortable!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 123 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza HUANGSHAN YUCHENG by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We stayed 3 nights and had an overall pleasant experience. The staffs are friendly and services are good. The lady at the restaurant for breakfast
Zhen Liang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice river view.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Really enjoyed my stay at Crowne Plaza Huangshan. The staffs were super helpful.
R
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

The service at the hotel is good. When we arrived there was a cute little stuffed monkey and a small jar of tea with a hand written welcome note waiting for us in our room. The breakfast is good with many choices.
Verified traveler
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Really impressed with the room and the hotels amenities. Staff was super helpful arranging transportation for me.
nhan
10.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

This is probably the best international standard hotel in Huangshan city! However, only a few staffs speak good English like Wil so it's kind of a struggle to communicate with other staffs even though they tried very hard to be helpful. Thanks to Wil, we got our train ticket booked and travel to mount Huangshan arranged! The hotel is very big and elegant. Room was nice and clean with nice view of the river. The seafood pizza we tried was good. However, the so called "mandarin fish" that I ordered at the Chinese restaurant was terrible. It smelled like rotten fish! Anyhow, this is probably the closest to international standard hotel as it gets. The hotel is about 5 min taxi ride to Tuxi Ancient street!
Read More
Cheuk On
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Hotel is nice next to s river. Room is spacious and bed is hugh. The only disappointment is the bath room not clean.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

What I like: - big swimming pool - great gym facilities - nice lobby Check in staff originally placed in a smoking room, asked for an unreasonable big deposit (4000 yuan). After then we were allocated into a non-smoking room with better views. Room cleaning was excellent
Verified traveler
6.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Front desk staff at check-in require more training. They were slow and quite inflexible. I booked 3 nights stay over 2 bookings but they insisted that I can only add the extra night to my door card on the day I am supposed to check-in under the second booking rather than just taking as one continuous stay. Many other hotels internationally had been able to aggregate all bookings as 1 booking so I don't have to go back and add more nights to the room key. More importantly, I had to switch several rooms because even though I was given a room on a non-smoking floor with all non-smoking rooms, the hotel supplied ash trays in these rooms and previous guests had smoked in them. Some rooms smelled of heavy cigarette smoke. After 4 room changes within the non-smoking floor did they find me a room that didn't smell of cigarette smoke. Unfortunately, that room had 2 single beds and not the King bed which I had booked. I settled for the single bed rather than chance a king bed in a smokey room. Front desk was quite useless until a young Lady Manager stepped in. She was superb in helping me sort out the rooms and was apologetic. The concierge Kelvin was more than helpful. He was extremely knowledgeable about the areas to travel to and helped arranged local travel. So it was not all bad. However, I am not sure I will return to stay at this hotel again because I want to avoid getting non-smoking rooms that smelled of cigarette smoke.
Read More
Xiaohu
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Convenient location, spacious room, helpful staff, free parking
Vishal
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

It was a beautiful property overlooking the stream and mountains. Very clean rooms and excellent breakfast buffet.
Verified traveler
6.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

This was the second time we stayed in this hotel and the experience was generally positive. Our guide said we chose the best one in town and it was very affordable for a very spacious hotel. Very modern and generally clean but some polish is required in the rooms. Couches a little worn looking. Also local tourists create a lot of smoke and noise. Not sure what a hotel can do about that though. Overall would probably stay again.
Read More
Verified traveler
6.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

A very spacious affordable and well located that should be luxurious and comfortable. This expectation can be lost in the details somewhat - worn couches, and iron burn on my desk, smoke smells in no smoking areas, a seedy spa, and my room had the soap package already opened. It doesn’t change that I would stay here again. It’s nice affordable and a great choice.
Read More
Darlene
8.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Hotel manager and concierge staff were very helpful. Lobby is stunning. We ended up in a room with a balcony with no seating, and no shower ( just a tub with a hand sprayer). My husband thought it was weird but I didn’t mind it.
Verified traveler
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Room is kind of outdated. Old hotel then.
Frank
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

A property will get old, but the quality of staff will hugely compensate for it. From the front desk to the concierge; to those working in the restaurants and the housekeeping they all make your stay such a great experience. All are helpful, smiley and engaging, ready to serve and answer to your needs. They bother to check if you need a refill of coffee, asked if there is anything else they can. Good job everyone. What have they done to the staff training or is it just the natural warmth of Tunxi people? Whatever it is, definitely my best stay of this trip!
Read More
Amanda
10.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

The hotel & room is clean & comfortable! Like it very much. However, a big couch takes almost 1/8 of the room's space making it looks small. Bathroom is also really clean, has both tubs & shower. The only con for the hotel is breakfast just so so. Cups & dishes are chipped, should be replaced.
Verified traveler
6.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Good hotel for western visitors to Huangshan --possibly the best. However, dining quality is questionable. HVAC is poor. Staff seem sometimes bewildered. Seems like a government hotel with Crowne Plaza branding. Serious questions about room cleanliness.
Lela
8.0
/10
Reviewed 469 week(s) ago

Hotels.com verified review

We really enjoyed our stay here. The dinner and breakfast buffet was the best part! The staff does their best to help you with anything you need. We took a taxi to the Yellow Mountains for the day, and concierge was very helpful in setting it up. Highly recommended!
Vicky
10.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Overall, clean and comfortable!
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