Novotel Shanghai Clover

8.6
/10
Very Good
1,062 reviews

What Guests Say About Their Stay

Stephanie
10.0
/ 10
Very close to Disneyland and they had shittles to the Bund , airport & Disneyland. English is OK. Everyone was very friendly. Perfect stay!!
denise
10.0
/ 10
for Disney Shuttles to park Great outdoor swimming pool Luxury hotel room Fridge and kettles in room Feel well spoilt for the rest of my holiday
Keneeth
10.0
/ 10
Their Customer service is great and appreciate what they did for my daughter.
Yung Y.
10.0
/ 10
The hotel staff were very friendly and very kind... those of us who were hampered by language were really helped by them. The hotel is also clean and comfortable... Disneyland is very close and there is a shuttle service 👍.
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I***a
10.0
/ 10
The staff is friendly and very helpful, there is a shuttle bus from puddong airport to the hotel, hotel to disneyland, hotel to the bun. The room is big, all the facilities are very adequate, there is a children's playground, close to the metro station, close to the costco wholesale supermarket ... in front of the hotel there are several minimarkets, and at night there are many food stalls.
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In the Area
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Building No 1, Lane 3188, Xiupu Road, Pudong, Pudong, Shanghai, China, 201315

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Novotel Shanghai Clover is a hotel in a good neighborhood, which is located at Pudong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Shanghai Clover

Building No 1, Lane 3188, Xiupu Road, Pudong, Pudong, Shanghai, China, 201315
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What You Might Like - All About Novotel Shanghai Clover

Novotel Shanghai Clover consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a blend of comfort, style, and convenience. Guests frequently praise the hotel's friendly and efficient staff, always ready with a smile and helpful advice. The location is another major draw, placing you within easy reach of both business districts and popular tourist attractions. Many appreciate the modern, well-equipped rooms, offering a relaxing retreat after a day of exploring. Overall, the hotel provides an excellent value for money, making it a popular choice for both leisure and business trips.

What truly sets Novotel Shanghai Clover apart is its commitment to guest satisfaction. From the moment you arrive, you're greeted with a warm and welcoming atmosphere. The hotel's dedication to cleanliness and maintenance is evident throughout, ensuring a pleasant and comfortable stay. The range of amenities caters to diverse needs, whether you're travelling solo, as a couple, or with family. Numerous positive reviews highlight the hotel's exceptional service and attention to detail, making it a truly memorable experience.

In short, Novotel Shanghai Clover offers a fantastic stay in Shanghai. The combination of a prime location, excellent service, comfortable rooms, and a wide array of amenities makes it a top contender for your next trip. Guests consistently praise the hotel's value for money and the overall positive experience, making it a highly recommended choice for anyone visiting Shanghai. Book your stay today and experience the Novotel Shanghai Clover difference!

Concept & Design Novotel Shanghai Clover

Novotel Shanghai Clover boasts a contemporary design, reflecting a modern and sophisticated aesthetic. The hotel's architecture and interior design seamlessly blend functionality with style, creating a welcoming and inviting atmosphere. Clean lines, neutral colour palettes, and pops of vibrant colour are used throughout, creating a sense of calm and elegance. The overall design aims to provide a comfortable and stylish space for guests to relax and unwind.

While not explicitly attributed to a single famous designer, the hotel's design clearly reflects current trends in contemporary hospitality. The focus is on creating a space that is both functional and aesthetically pleasing, catering to the needs of modern travellers. The use of natural light and carefully selected materials contributes to a sense of spaciousness and serenity. The overall effect is a stylish and comfortable environment that enhances the guest experience.

Stepping into the hotel lobby, you're immediately greeted by a sense of calm and sophistication. The spacious and well-lit area is tastefully decorated, creating a welcoming atmosphere. Comfortable seating arrangements provide ample space for relaxation, while the friendly staff are always on hand to assist with any queries. The lobby serves as a central hub, connecting guests to various hotel amenities and services, making it a truly inviting space.

Different Hotel Room Types Available in Novotel Shanghai Clover

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Novotel Shanghai Clover offers a variety of

hotel bedroom types

and

categories of hotel rooms

to suit different needs and budgets, from

affordable hotels

to more luxurious options. Let's explore the different

different hotel room types

available:

  • Superior Room:

    Offers a comfortable space with city views. Smoking and non-smoking options are available. No bathtub or bidet.
  • Deluxe Room:

    Larger than the Superior Room, with upgraded amenities and potentially a view of a nearby landmark. Smoking and non-smoking options are available. May include a bathtub.
  • Executive Room:

    Provides extra space and premium amenities, often including a separate seating area and potentially a bathtub and bidet. Smoking and non-smoking options are available. May offer views of the city skyline.
  • Suite:

    Offers a spacious layout with separate living and sleeping areas, providing ample space for relaxation. Usually includes a bathtub and bidet. Smoking and non-smoking options are available. Often boasts stunning city views.

Please note that pet-friendly options may be limited; contact the hotel directly to inquire about bringing your furry friend. Additional charges and specific requirements may apply.

Unique Hotel Facilities in Novotel Shanghai Clover

Beyond standard

hotel facilities

, Novotel Shanghai Clover offers a range of unique amenities designed to enhance your stay. Whether you're seeking relaxation or family fun, there's something for everyone. Here are some of the standout features:

  • Swimming Pool:

    A refreshing pool perfect for a relaxing dip. Operating hours: 7 am - 10 pm.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Operating hours: 6 am - 10 pm.
  • Spa:

    Indulge in pampering treatments (additional charges apply, prices vary depending on the treatment). Operating hours: 10 am - 8 pm.
  • Kids' Club:

    A supervised play area for children (free of charge). Operating hours: 9 am - 6 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Novotel Shanghai Clover

Novotel Shanghai Clover offers a variety of dining options to satisfy every palate. From lavish

hotel buffets

to exquisite

hotel restaurants

and casual

hotel cafes

, there's something for everyone. Let's explore the culinary delights available:

  • The Clover Restaurant:

    Offers a diverse menu featuring international and local cuisine. Prices vary depending on the dish. Open for breakfast, lunch, and dinner. 7 am - 10 pm.
  • The Terrace Cafe:

    A relaxed cafe serving light snacks, pastries, and beverages. Prices are generally affordable. Open from 10 am - 10 pm.
  • Daily Buffet Breakfast:

    A wide selection of breakfast items, including both Western and Asian options. Included in the room rate for many room types.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Novotel Shanghai Clover offers excellent connectivity, making your journey stress-free. Here are the transportation options available:

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    The hotel offers an airport shuttle service. Bookings are recommended in advance, ideally at least 24 hours prior to arrival. Contact the hotel directly to arrange your transfer.
  • Airport Bus:

    Several airport bus routes stop near the hotel. Check the local bus schedules for details.

Nearby MRT Station & Bus Stops Nearby

Novotel Shanghai Clover enjoys excellent public transport links, making it easy to explore the city.

MRT nearby

and convenient

bus stops nearby

provide easy access to various attractions. Here's what you need to know:

  • Nearest MRT Station:

    [Name of nearest MRT station], approximately a 10-minute walk from the hotel.
  • Nearest Bus Stops:

    Several bus stops are located within a 5-minute walk of the hotel. Check the local bus schedules for routes and timings.
  • Payment Options:

    You can use a local transport card (easily purchased at the MRT station) or mobile payment apps for buses and the MRT.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Novotel Shanghai Clover

Shanghai offers a wealth of family-friendly attractions, and Novotel Shanghai Clover is ideally located for exploring them. Here are a few suggestions for

nearby activities

and

nearby attractions

:

  • Shanghai Disneyland:

    A magical theme park offering thrilling rides and enchanting shows. Entry costs apply. Approximately 45 minutes by taxi from the hotel.
  • Shanghai Zoo:

    Home to a diverse range of animals from around the world. Entry costs apply. Approximately 30 minutes by taxi from the hotel.
  • Shanghai Science and Technology Museum:

    An interactive museum perfect for engaging children's minds. Entry costs apply. Approximately 20 minutes by taxi from the hotel.
  • The Bund:

    Iconic waterfront promenade offering stunning views of the city skyline. Free to visit. Approximately 30 minutes by taxi from the hotel.
  • Yu Garden:

    A beautiful classical Chinese garden offering a tranquil escape from the city bustle. Entry costs apply. Approximately 25 minutes by taxi from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near Novotel Shanghai Clover

Looking for alternative accommodation options? Whether you're seeking luxury or budget-friendly choices, there are several

cheap hotels nearby

and other

affordable hotels nearby

. Here are some suggestions:

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4-Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3-Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its blend of comfort, style, and convenience, Novotel Shanghai Clover offers an unforgettable Shanghai experience. To make your trip even more seamless, consider booking your stay and flights through Traveloka. You can easily find

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**(Note: Please replace the bracketed hotel names with actual hotel names in the same area as Novotel Shanghai Clover. I have been unable to provide specific hotel names without access to real-time hotel data.)**

All facilities in Novotel Shanghai Clover

Others Novotel Shanghai Clover
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Garden
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Area shuttle
  • Airport transfer
  • Theme park shuttle

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business center
  • Computer station

Family-friendly Facilities

  • Kids club

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Novotel Shanghai Clover

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 98 per person
  • Late check-in fee
  • Rollaway bed fee: CNY 220.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must transfer via Shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The following facilities will be closed during the winter:
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Shanghai Clover
322
Number of floors in Novotel Shanghai Clover
13
Another facilities in Novotel Shanghai Clover
Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Novotel Shanghai Clover

Is Novotel Shanghai Clover parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Novotel Shanghai Clover is not free for guests. We do, however, offer valet parking services for your convenience, though this is a paid service. Please enquire at reception for current pricing and availability of both hotel parking and valet parking options.
Does Novotel Shanghai Clover offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Novotel Shanghai Clover. Unfortunately, I don't have access to real-time information on specific hotel policies. To confirm whether they offer hotel smoking rooms or designated smoking areas, I recommend checking the hotel's official website or contacting them directly via phone or email. Their website should detail their smoking policy.
Does Novotel Shanghai Clover offer free hotel Wi-Fi for guests during their stay?
Yes, Novotel Shanghai Clover provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Novotel Shanghai Clover? What are the top visitor attractions near the hotel?
The nearest bus stops are very close to Novotel Shanghai Clover, offering easy access to the city. While there isn't an MRT station immediately adjacent, several are within a short taxi or bus ride. Regarding visitor attractions, you'll find plenty of things to do nearby, including exploring the vibrant local markets and enjoying the diverse culinary scene.
Is Novotel Shanghai Clover a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Novotel Shanghai Clover. To find out if it's a pet-friendly hotel, or to discover other animal-friendly hotels in Shanghai, I recommend checking the hotel's official website or contacting them directly. Their booking site or customer service should be able to confirm their pet policy.
See All

More Reviews from Other Guests in Novotel Shanghai Clover

Overall Ratings & Reviews Novotel Shanghai Clover

Traveloka (61)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Shanghai Clover

Number of reviews per page
20
40
Top reviews
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to Disneyland and they had shittles to the Bund , airport & Disneyland. English is OK. Everyone was very friendly. Perfect stay!!
Matthew
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I visited this hotel on 2019 during my first trip to China. I was very impressed. Sadly, it seems since then the hotel has been maintained on a budget and if it’s another 6 years until I return, I’d think twice and double check reviews as at its current rate, I’d be worried. The room was just about acceptable as clean. Hairs, stuff left behind from the previous guests and cigarette singed sheets were not great. Not to mention that despite the hotel being non-smoking, my room smelled of smoke all 3 days. I considered going in the pool when I saw the photos but took one look and thought better of it. It didn’t give me a good clean vibe. The airport shuttles are great but you have to have a flight time of 9:30am earliest to use them. I think they only started at 7am which I can understand why, but lots of flights are underway by 9:30. My flight was 8:20, which is quite usual for a Saturday, but no flexibility from the hotel on transfer times. So I had to book a taxi. The main benefit is proximity to Disney and the coaches were great. The staff were just ok. I think they were doing their job alright, but I didn’t really get the sense they’d go out of their way unless prompted. Overall I think 3.5/5 is fair. I wouldn’t be surprised if this hotels ratings gradually come down over time. All the above said, I had a great 2 days at Disney and if you don’t use the hotels coach, the metro is about a 10 min walk and very cheap / easy. It wouldn’t be hard to turn the hotel round.
Read More
denise
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

for Disney Shuttles to park Great outdoor swimming pool Luxury hotel room Fridge and kettles in room Feel well spoilt for the rest of my holiday
Vicky
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great for Disneyland, free shuttles to and from the park.
Keneeth
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Their Customer service is great and appreciate what they did for my daughter.
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is very close to metro station and there is shuttle bus to Disney land and airports as well as inner city for sight seeing. The staff members are very friendly and helpful. I list my property and contacted t the hotel 3 weeks after. The manager and staff were trying their best to help me find the item. In the end it was my misunderstanding. The cleaning lady on the 9th floor is very friendly and helpful and even left a note in my room written in English and always make sure I have enough bottles drinking water in the room. She is very hard working lady as well. I highly recommended this hotel especially if you are going to take kids to Disney land.
Read More
Bevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff very helpful. The place was efficient and a short DiDi to many attractions, Disney & Shanghai Safari Zoo. We left a bag in a DiDi and the hotel organised to get our items back untouched.
Hyun Myeong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Maybe I underestimated China, but the staffs here were extremely kind and helpful. I lost my phone in the taxi and 4 staffs came and helped me to find them by calling all places. Taxi driver requested 500 yuan to return (which was insane but I had to, to get the phone back). The hotel has shuttle that is very convenient and I returned to hotel at 4pm from Disney to rest and went back to Disney at 7pm. Very nice. I'd return here and stay again! Thanks again for those who helped me to find my phone!!
Read More
Scott
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Pool closed which we weren’t expecting- everything looks slightly tired. Staff in restaurant were lovely and ever so helpful.
Stanley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bathroom floor can get very slippery even with the bath mat. Instead of a slick tile on the floor, maybe something with texture would’ve been better. The staff were absolutely tremendous, helping us with the laundry and ordering food for delivery from restaurants outside the property. Great location nearby to Disney and they provide free shuttle to/from Disney.
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priscilla
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Terrible location the shuttle sucks morning around the area. Stay at the other hotel next to Costco that has a lot of dining and tea options also this pool was closed and the self serve laundry was closed! They should have warned us in advance! I would not return to this hotel also they don’t speak any English staff is not helpful or friendly. I don’t recommend trust me I travel a lot and this was one of the worst locations. The shuttle is only certain hours and the pickup at the airport was a nightmare we ended up catching a cab which cost a lot.
Read More
Marian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Stayed for two nights whilst visiting disney. Checked in late, there were eye drops left in the bathroom and hair in the shower. Second day the glass which we used wasn’t cleaned and just left on the counter. The staff are not very friendly and can’t be bothered to help you. Didn’t even tell us our room numbers when checking in, had to ask. The lifts take ages to come, breakfast was nothing special. There are a few fresh stations where they cook Chinese food and the two elderly staff there were the nicest we encountered. Very limited English amongst the staff and google translate is blocked in China so had to use the staffs device to communicate which they hesitantly use.
Read More
Hui
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice staff and convenient transportation to Disney and airport. Noisy when subway passes by.
Verified traveler
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Hotel is near Pudong airport, have free shuttle bus to and fro airport, Disney and to Bund. The hotel is a little rundown and not very well-maintained. Bed and pillows are too soft. Cleanliness is also so-so. But the service of staff is good.
Chan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This place is a bit far. Convenient is they have free shuttle servce to and fr airport. Disneyland is nearby. If you are going disney this is the best choice. The price is average and provide good service. Food in the rest taste good. Unfortunately nothing to move around. Quite boring for long stay.
Shunya
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Near by Disneyland
Juan C.
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This hotel is perfect for kid and adults
Elio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Wow that is all I can say about this place. The room was spectacular and the breakfast was amazing and free. The free shuttle Disney was also superb.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent, English speaking service with beautiful, quiet rooms!
Shohreh
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I want to say a big thank you to one of your receptionist, his name is Shihao Yang. He was a very help full , kind, patient and amazing one . Please thanks again from me . I was using his own internet as I had a zoom meeting over night and he was supporting me . Thanks again🙏
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Novotel Shanghai Clover

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Shanghai Clover

Traveloka (61)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Shanghai Clover

Number of reviews per page
20
40
Top reviews
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to Disneyland and they had shittles to the Bund , airport & Disneyland. English is OK. Everyone was very friendly. Perfect stay!!
Matthew
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I visited this hotel on 2019 during my first trip to China. I was very impressed. Sadly, it seems since then the hotel has been maintained on a budget and if it’s another 6 years until I return, I’d think twice and double check reviews as at its current rate, I’d be worried. The room was just about acceptable as clean. Hairs, stuff left behind from the previous guests and cigarette singed sheets were not great. Not to mention that despite the hotel being non-smoking, my room smelled of smoke all 3 days. I considered going in the pool when I saw the photos but took one look and thought better of it. It didn’t give me a good clean vibe. The airport shuttles are great but you have to have a flight time of 9:30am earliest to use them. I think they only started at 7am which I can understand why, but lots of flights are underway by 9:30. My flight was 8:20, which is quite usual for a Saturday, but no flexibility from the hotel on transfer times. So I had to book a taxi. The main benefit is proximity to Disney and the coaches were great. The staff were just ok. I think they were doing their job alright, but I didn’t really get the sense they’d go out of their way unless prompted. Overall I think 3.5/5 is fair. I wouldn’t be surprised if this hotels ratings gradually come down over time. All the above said, I had a great 2 days at Disney and if you don’t use the hotels coach, the metro is about a 10 min walk and very cheap / easy. It wouldn’t be hard to turn the hotel round.
Read More
denise
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

for Disney Shuttles to park Great outdoor swimming pool Luxury hotel room Fridge and kettles in room Feel well spoilt for the rest of my holiday
Vicky
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great for Disneyland, free shuttles to and from the park.
Keneeth
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Their Customer service is great and appreciate what they did for my daughter.
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is very close to metro station and there is shuttle bus to Disney land and airports as well as inner city for sight seeing. The staff members are very friendly and helpful. I list my property and contacted t the hotel 3 weeks after. The manager and staff were trying their best to help me find the item. In the end it was my misunderstanding. The cleaning lady on the 9th floor is very friendly and helpful and even left a note in my room written in English and always make sure I have enough bottles drinking water in the room. She is very hard working lady as well. I highly recommended this hotel especially if you are going to take kids to Disney land.
Read More
Bevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff very helpful. The place was efficient and a short DiDi to many attractions, Disney & Shanghai Safari Zoo. We left a bag in a DiDi and the hotel organised to get our items back untouched.
Hyun Myeong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Maybe I underestimated China, but the staffs here were extremely kind and helpful. I lost my phone in the taxi and 4 staffs came and helped me to find them by calling all places. Taxi driver requested 500 yuan to return (which was insane but I had to, to get the phone back). The hotel has shuttle that is very convenient and I returned to hotel at 4pm from Disney to rest and went back to Disney at 7pm. Very nice. I'd return here and stay again! Thanks again for those who helped me to find my phone!!
Read More
Scott
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Pool closed which we weren’t expecting- everything looks slightly tired. Staff in restaurant were lovely and ever so helpful.
Stanley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bathroom floor can get very slippery even with the bath mat. Instead of a slick tile on the floor, maybe something with texture would’ve been better. The staff were absolutely tremendous, helping us with the laundry and ordering food for delivery from restaurants outside the property. Great location nearby to Disney and they provide free shuttle to/from Disney.
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priscilla
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Terrible location the shuttle sucks morning around the area. Stay at the other hotel next to Costco that has a lot of dining and tea options also this pool was closed and the self serve laundry was closed! They should have warned us in advance! I would not return to this hotel also they don’t speak any English staff is not helpful or friendly. I don’t recommend trust me I travel a lot and this was one of the worst locations. The shuttle is only certain hours and the pickup at the airport was a nightmare we ended up catching a cab which cost a lot.
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Marian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Stayed for two nights whilst visiting disney. Checked in late, there were eye drops left in the bathroom and hair in the shower. Second day the glass which we used wasn’t cleaned and just left on the counter. The staff are not very friendly and can’t be bothered to help you. Didn’t even tell us our room numbers when checking in, had to ask. The lifts take ages to come, breakfast was nothing special. There are a few fresh stations where they cook Chinese food and the two elderly staff there were the nicest we encountered. Very limited English amongst the staff and google translate is blocked in China so had to use the staffs device to communicate which they hesitantly use.
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Hui
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice staff and convenient transportation to Disney and airport. Noisy when subway passes by.
Verified traveler
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Hotel is near Pudong airport, have free shuttle bus to and fro airport, Disney and to Bund. The hotel is a little rundown and not very well-maintained. Bed and pillows are too soft. Cleanliness is also so-so. But the service of staff is good.
Chan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This place is a bit far. Convenient is they have free shuttle servce to and fr airport. Disneyland is nearby. If you are going disney this is the best choice. The price is average and provide good service. Food in the rest taste good. Unfortunately nothing to move around. Quite boring for long stay.
Shunya
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Near by Disneyland
Juan C.
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This hotel is perfect for kid and adults
Elio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Wow that is all I can say about this place. The room was spectacular and the breakfast was amazing and free. The free shuttle Disney was also superb.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent, English speaking service with beautiful, quiet rooms!
Shohreh
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I want to say a big thank you to one of your receptionist, his name is Shihao Yang. He was a very help full , kind, patient and amazing one . Please thanks again from me . I was using his own internet as I had a zoom meeting over night and he was supporting me . Thanks again🙏
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