8.7
/10
Very Good
977 reviews

What Guests Say About Their Stay

JINHONG
10.0
/ 10
We had a wonderful stay at Sofitel with our family. The staff were incredibly kind and attentive throughout our visit. A special thanks to Mia and Yulia from the Guest Relations team, who made our checkout process quick and smooth. Their professionalism and warm service truly made a difference.
Samuel
10.0
/ 10
Good location, easy access. Subway station is a bit far but lots of shopping and food choices.
Samuel
10.0
/ 10
Great location, easy and convenient access to many places in GZ. There are some parks and exercise facility about half mile away.
In the Area
See Map
988 Guangzhou Da Dao Zhong, Tianhe Qu, Guangzhou, Guangdong, China, 510000

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sofitel Guangzhou Sunrich is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong, Tianhe Qu, Guangzhou, Guangdong, China, 510000
Discover More Places
Others Sofitel Guangzhou Sunrich
Others 2 Sofitel Guangzhou Sunrich

Discover More About Sofitel Guangzhou Sunrich

Sofitel Guangzhou Sunrich Rates per Night

Looking for the best Sofitel Guangzhou Sunrich hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Sofitel Guangzhou Sunrich room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Sofitel Guangzhou Sunrich Location & Address

Sofitel Guangzhou Sunrich is located at 988 Guangzhou Da Dao Zhong, Tianhe Qu, Guangzhou, Guangdong, China, 510000, 988 Guangzhou Dadao Zhong, Tianhe District, Guangzhou, Guangdong, China, 510620. It's situated in the Tianhe District area of Guangzhou, known for its modern architecture and bustling commercial scene. The hotel is approximately 7 km from the city center.

How to go to Sofitel Guangzhou Sunrich from Airport

Getting from Guangzhou Baiyun International Airport (CAN) to the Sofitel Guangzhou Sunrich is relatively straightforward. Several options are available, depending on your budget and time constraints. Here's a breakdown of your choices for a smooth hotel transfer from the airport.
  • Taxi (Most Direct):

    A taxi is the most direct way to reach the hotel. You can find taxi stands outside the arrival halls of the airport. The journey typically takes around 45-60 minutes, depending on traffic.
  • Metro (Most Affordable):

    Take Line 3 from Airport North Station to Tiyu Xilu Station. From there, transfer to Line 3 again and continue to Linhexi Station. The hotel is a short walk from the station. This option is the most budget-friendly but takes longer, around 1 hour and 30 minutes.
  • Airport Express Bus (Convenient):

    Several airport express bus lines operate from the airport to different parts of Guangzhou. Check if there's a line that stops near the Tianhe District or a major transportation hub close to the hotel. From the bus stop, you can take a taxi or the metro to the hotel.
  • Ride Hailing (Door-to-Door):

    Ride hailing services are readily available in Guangzhou. You can book a ride through the Traveloka app upon arrival at the airport. This option offers door-to-door service and is generally more convenient than a taxi, especially if you have luggage.

Tips:

For the most convenient route, consider using a ride hailing service or a taxi, especially if you have a lot of luggage. If you're on a budget, the metro is a great option, but be prepared for a longer journey.

Sofitel Guangzhou Sunrich Reviews & Summary

Looking for all the details about Sofitel Guangzhou Sunrich? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers. Guests consistently praise the hotel's excellent service, luxurious amenities, and convenient location. What guests love most about the hotel is its spacious and well-appointed rooms, the stunning city views, and the attentive staff. A standout feature is the hotel's impressive rooftop pool, offering a relaxing oasis with panoramic views. The diverse dining options, from Cantonese cuisine to international fare, also receive high marks. Here's a short, positive review to encourage bookings: "My stay at the Sofitel Guangzhou Sunrich was exceptional! The staff went above and beyond to make me feel welcome, and the room was incredibly comfortable. The rooftop pool was a highlight, and the location was perfect for exploring the city. I highly recommend this hotel!"

Sofitel Guangzhou Sunrich Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Sofitel Guangzhou Sunrich offers a variety of categories of hotel rooms to suit different needs and preferences. From luxurious suites to comfortable standard rooms, there's a perfect option for every traveller. Here's a breakdown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodation with city views. They are available in both smoking and non-smoking options and feature a bathtub.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer enhanced amenities and panoramic city views. They are non-smoking and feature both a bathtub and a bidet.
  • Luxury Room:

    These rooms provide a more luxurious experience with premium amenities and stunning views. They are non-smoking and feature a spacious bathroom with a bathtub and a separate shower.
  • Suites:

    The suites offer the ultimate in luxury and space, with separate living areas, bedrooms, and bathrooms. They are non-smoking and feature premium amenities and breathtaking views.
  • Club Sofitel Rooms:

    Guests staying in Club Sofitel Rooms have access to the exclusive Club Lounge, offering complimentary breakfast, afternoon tea, and evening cocktails. These rooms are non-smoking and feature enhanced amenities.
Sofitel Guangzhou Sunrich is not a pet-friendly hotel.

Hotel Facilities in Sofitel Guangzhou Sunrich

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Sofitel Guangzhou Sunrich boasts a wide range of hotel amenities to cater to both adults and children. From relaxing spa treatments to fun-filled activities, there's something for everyone. Here's a list of the hotel facilities available:
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay at the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a variety of activities and games. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive at the hotel's business centre, offering a range of services.
  • Restaurants and Bars:

    Enjoy a variety of dining options at the hotel's restaurants and bars.
  • Concierge Service:

    The concierge service is available to assist with any requests or inquiries.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Sofitel Guangzhou Sunrich

A great hotel buffet or restaurant can be a highlight of any trip. Sofitel Guangzhou Sunrich offers a variety of hotel restaurant and cafe options to satisfy every palate. From Cantonese delicacies to international favourites, you'll find something to tempt your taste buds. Here's a list of the hotel's restaurants and cafes:
  • Le Chinois:

    Indulge in authentic Cantonese cuisine at Le Chinois. Open for lunch and dinner. Signature dishes include Peking Duck and Dim Sum.
  • Mediteca:

    Enjoy Mediterranean flavours at Mediteca. Open for lunch and dinner. Prices per person range from SGD 60 to SGD 100.
  • Equinox Restaurant:

    Savour international cuisine at Equinox Restaurant, offering a buffet and à la carte options. The buffet is priced at SGD 80 per person and is open for breakfast, lunch, and dinner.
  • Lobby Lounge:

    Relax and enjoy a coffee or cocktail at the Lobby Lounge. Open from 10:00 AM to 1:00 AM.

Sofitel Guangzhou Sunrich Airport pickups and How to Book

Looking for hotels with airport shuttle services? Sofitel Guangzhou Sunrich offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. The hotel offers airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a new city. Sofitel Guangzhou Sunrich is located near several MRT nearby and bus stops nearby, making it easy to get around Guangzhou. Here are the nearest MRT station and bus stops:
  • Linhexi Station (Metro Line 3):

    Approximately 500 meters from the hotel.
  • Guangzhou East Railway Station Bus Stop:

    Approximately 300 meters from the hotel.
  • Zhongshan Yiyuan Bus Stop:

    Approximately 400 meters from the hotel.
To use public transportation in Guangzhou, you can purchase a Yang Cheng Tong card, which can be used on the metro and buses. The card can be purchased and topped up at metro stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Guangzhou offers a wealth of nearby activities and attractions for families and kids. From historical sites to amusement parks, there's plenty to see and do near Sofitel Guangzhou Sunrich. Here are five nearby sightseeing places that are perfect for families:
  • Chimelong Safari Park:

    Get up close and personal with animals from around the world at Chimelong Safari Park. Located approximately 30 km from the hotel. Entry price: SGD 50 per person.
  • Canton Tower:

    Enjoy stunning views of Guangzhou from the top of Canton Tower. Located approximately 8 km from the hotel. Entry price: SGD 35 per person.
  • Yuexiu Park:

    Explore the beautiful Yuexiu Park, home to the Five Rams Statue and Zhenhai Tower. Located approximately 5 km from the hotel. Entry is free.
  • Museum of the Mausoleum of the Nanyue King:

    Discover the history of the Nanyue Kingdom at this fascinating museum. Located approximately 6 km from the hotel. Entry price: SGD 15 per person.
  • Shamian Island:

    Stroll through the charming colonial streets of Shamian Island. Located approximately 10 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in China!

Where to eat near Sofitel Guangzhou Sunrich (Guangzhou)

Exploring the local food scene is a must when visiting Guangzhou. Near Sofitel Guangzhou Sunrich, you'll find a variety of nearby dining options, from trendy cafes to authentic local restaurants. Here are three cafes/restaurants in the Guangzhou:
  • Starbucks (Various Locations):

    Enjoy your favourite coffee and snacks at Starbucks, with several locations near the hotel.
  • Element Fresh (Various Locations):

    Indulge in healthy and delicious meals at Element Fresh, known for its fresh ingredients and creative dishes.
  • Wagas (Various Locations):

    Enjoy a variety of salads, sandwiches, and pasta dishes at Wagas, a popular spot for a quick and tasty meal.
Here are five local street food options in Guangzhou:
  • Jianbing (Crepes):

    A savoury crepe filled with eggs, vegetables, and sauces.
  • Baozi (Steamed Buns):

    Fluffy steamed buns filled with meat or vegetables.
  • Jiaozi (Dumplings):

    Boiled or fried dumplings filled with meat or vegetables.
  • Cheung Fun (Rice Noodle Rolls):

    Silky rice noodle rolls filled with shrimp, beef, or vegetables.
  • Congee (Rice Porridge):

    A comforting rice porridge served with various toppings.

Shopping places near Sofitel Guangzhou Sunrich (Guangzhou)

If you're looking for some retail therapy, you'll find plenty of nearby shopping options near Sofitel Guangzhou Sunrich. From luxury malls to local markets, there's something for every shopper. Here are three shopping places in or near Guangzhou:
  • Taikoo Hui Guangzhou:

    A luxury shopping mall featuring international brands and high-end boutiques.
  • Grandview Mall:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Beijing Road Pedestrian Street:

    A bustling pedestrian street with a mix of shops, restaurants, and historical sites.

Other Places to Stay Near Sofitel Guangzhou Sunrich

Looking for alternative accommodations in Guangzhou? There are plenty of affordable hotels nearby to suit every budget and preference. Here are three luxury/5–6 star hotels nearby:
  • The Ritz-Carlton, Guangzhou:

    Offers luxurious accommodations and exceptional service.
  • Four Seasons Hotel Guangzhou:

    Boasts stunning views and world-class amenities.
  • Rosewood Guangzhou:

    Provides a sophisticated and elegant experience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in China!

Here are three four-star hotels nearby:
  • Holiday Inn Guangzhou City Centre:

    Offers comfortable accommodations and a convenient location.
  • Guangdong Victory Hotel:

    Provides a blend of modern amenities and traditional charm.
  • Ocean Hotel Guangzhou:

    Features spacious rooms and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in China!

Here are three three-star hotels nearby:
  • Guangzhou Hotel:

    Offers affordable accommodations and a central location.
  • Rosedale Hotel & Suites Guangzhou:

    Provides comfortable suites and a range of amenities.
  • Jianguo Hotel Guangzhou:

    Features well-appointed rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in China!

Conclusion

Planning your trip to Guangzhou and looking for the perfect place to stay? Sofitel Guangzhou Sunrich offers a luxurious and convenient base for exploring this vibrant city. With its excellent amenities, prime location, and exceptional service, it's an ideal choice for both business and leisure travellers. Don't miss out on the opportunity to experience the best of Guangzhou. Check hotel availability and make your hotel reservations today through Traveloka for exclusive deals and discounts. Start planning your unforgettable trip now! book cheap hotels in China cheap hotels nearby

All facilities in Sofitel Guangzhou Sunrich

Others Sofitel Guangzhou Sunrich
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Hair salon
  • ATM/Banking

Accommodation Policy & General Information in Sofitel Guangzhou Sunrich

Important Note
  • Fee for to-go breakfast: approximately CNY 252 for adults and CNY 126 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sofitel Guangzhou Sunrich
491
Number of floors in Sofitel Guangzhou Sunrich
19
Another facilities in Sofitel Guangzhou Sunrich
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Sofitel Guangzhou Sunrich

Is Sofitel Guangzhou Sunrich parking free for hotel guests, and do you offer valet parking services?
Parking at Sofitel Guangzhou Sunrich is not complimentary for hotel guests. We do, however, offer a valet parking service for your convenience. For details on pricing and availability, please contact the hotel directly upon arrival or inquire when making your reservation. We hope this clarifies our hotel parking options.
Does Sofitel Guangzhou Sunrich offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Sofitel Guangzhou Sunrich. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. Their contact details should be readily available online.
Does Sofitel Guangzhou Sunrich offer free hotel Wi-Fi for guests during their stay?
Yes, Sofitel Guangzhou Sunrich provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Sofitel Guangzhou Sunrich? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Sofitel Guangzhou Sunrich, offering easy access to the city. While there isn't an MRT station immediately adjacent, several are within a reasonable taxi or bus ride. Regarding visitor attractions, you'll find plenty of things to do nearby, including the bustling shopping streets and various cultural sites depending on your interests. Checking online maps for specific bus routes and nearby MRT stations will help you plan your journey.
Is Sofitel Guangzhou Sunrich a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Sofitel Guangzhou Sunrich. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
See All

More Reviews from Other Guests in Sofitel Guangzhou Sunrich

8.8
Very Good
From 963 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Guangzhou Sunrich

Number of reviews per page
20
40
Top reviews
liang cheak
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We left the hotel it is nice good breakfast convenient location front office is very diligent but the bell man for the entrance when we drop from airport could be more friendly help with luggage and a bit more hospitable they are lacking in traffic control and always jam at the traffic that's a very disappointment on a few days that we are there including having a heavy or heated discussion with one bellmen because he didn't control the traffic right and block everybody's car
Read More
Poon Wai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are excellent and helpful
Salem Gamal Abd Alla
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and staff Will definitely stay here again
Andrew
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful stay.
Hondo
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Guest Relations Officer Tina Huang was very kind and helpful.
Rachid
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tout est parfait !
Yuen Ling
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

After I checked in, I got the room key and went to the room, but actually, someone was living in the room. I was shocked, and the person was shocked too. The manager told me it was mistake by front desk staffs. I can’t believe happen this at Sofitel.
Tina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved our stay. Get club access! comes with breakfast and after snack
Scott
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Incredible amenities, you feel like a king when staying in this hotel
Leah
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
JINHONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful stay at Sofitel with our family. The staff were incredibly kind and attentive throughout our visit. A special thanks to Mia and Yulia from the Guest Relations team, who made our checkout process quick and smooth. Their professionalism and warm service truly made a difference.
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good location, easy access. Subway station is a bit far but lots of shopping and food choices.
Wendy
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Location was great. Just far enough from the crowd and close enough to walk. The hotel showed age. The room condition looked worn.
Lindsay
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

As usual, my stay at Sofitel Sunrich was a wonderful experience
Joel Sek Meng
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Greta service at check in. One thing about the room is there is smoke smell in the room and the walls between each room is very thin. I was woken up on the last day around 6am by the room beside me, as they were playing loud music and partying. I tried to call the reception and told them about the situation, but nothing was done. Hence, will not recommend staying here in future, poor customer service.
Read More
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location, easy and convenient access to many places in GZ. There are some parks and exercise facility about half mile away.
Suzanne Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Close to nearly everything . Safe area. Lots of taxis available
Matthew
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel was top of the line but WiFi did not work at all. When asked for help - they told me because I used VPN and that’s why is blocking it. But without VPN you can’t visit American websites. I was overcharged upon arrival as well for over $500 which I am disputing now . Other than that place is very nice and stuff very friendly
Read More
Onoso
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

There was a big cockroach in our room. All that money charged by the hotel to have bugs and they were quite unconcerned about it.
ADEL
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Enjoyed my stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sofitel Guangzhou Sunrich

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 963 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Guangzhou Sunrich

Number of reviews per page
20
40
Top reviews
liang cheak
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We left the hotel it is nice good breakfast convenient location front office is very diligent but the bell man for the entrance when we drop from airport could be more friendly help with luggage and a bit more hospitable they are lacking in traffic control and always jam at the traffic that's a very disappointment on a few days that we are there including having a heavy or heated discussion with one bellmen because he didn't control the traffic right and block everybody's car
Read More
Poon Wai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are excellent and helpful
Salem Gamal Abd Alla
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and staff Will definitely stay here again
Andrew
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful stay.
Hondo
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Guest Relations Officer Tina Huang was very kind and helpful.
Rachid
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tout est parfait !
Yuen Ling
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

After I checked in, I got the room key and went to the room, but actually, someone was living in the room. I was shocked, and the person was shocked too. The manager told me it was mistake by front desk staffs. I can’t believe happen this at Sofitel.
Tina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved our stay. Get club access! comes with breakfast and after snack
Scott
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Incredible amenities, you feel like a king when staying in this hotel
Leah
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
JINHONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful stay at Sofitel with our family. The staff were incredibly kind and attentive throughout our visit. A special thanks to Mia and Yulia from the Guest Relations team, who made our checkout process quick and smooth. Their professionalism and warm service truly made a difference.
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good location, easy access. Subway station is a bit far but lots of shopping and food choices.
Wendy
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Location was great. Just far enough from the crowd and close enough to walk. The hotel showed age. The room condition looked worn.
Lindsay
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

As usual, my stay at Sofitel Sunrich was a wonderful experience
Joel Sek Meng
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Greta service at check in. One thing about the room is there is smoke smell in the room and the walls between each room is very thin. I was woken up on the last day around 6am by the room beside me, as they were playing loud music and partying. I tried to call the reception and told them about the situation, but nothing was done. Hence, will not recommend staying here in future, poor customer service.
Read More
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location, easy and convenient access to many places in GZ. There are some parks and exercise facility about half mile away.
Suzanne Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Close to nearly everything . Safe area. Lots of taxis available
Matthew
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel was top of the line but WiFi did not work at all. When asked for help - they told me because I used VPN and that’s why is blocking it. But without VPN you can’t visit American websites. I was overcharged upon arrival as well for over $500 which I am disputing now . Other than that place is very nice and stuff very friendly
Read More
Onoso
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

There was a big cockroach in our room. All that money charged by the hotel to have bugs and they were quite unconcerned about it.
ADEL
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Enjoyed my stay
Number of reviews per page
20
40