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9.3
/10
Exceptional
421 reviews

What Guests Say About Their Stay

Britt

10.0
/ 10
Room was very clean with exceptional views, good breakfast selection, best cocktails from several bars at property

ISABEL

10.0
/ 10
Incredible room ( córner room, city view), incredible breakfast, incredible staff

Tibor

10.0
/ 10
Amazing staff, super clean rooms and amenities, excellent service. Everyone of the team never were super polite, kind and helpful. 10/10
In the Area
See Map
66 Lvshun Road, Hongkou, Shanghai, China, 200080

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at W Shanghai - The Bund is a good choice when you are visiting Hongkou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around W Shanghai - The Bund

66 Lvshun Road, Hongkou, Shanghai, China, 200080
Discover More Places
Lobby W Shanghai - The Bund
Exterior 2 W Shanghai - The Bund

Discover More About W Shanghai - The Bund

What You Might Like - All About W Shanghai - The Bund

W Shanghai – The Bund is more than just a hotel; it's an experience. Guests rave about the stunning views of the Bund, the iconic Shanghai skyline visible from many rooms and public areas. The impeccable service is consistently praised, with staff going above and beyond to ensure a comfortable and memorable stay. From the stylish design to the vibrant atmosphere, it's a place that truly captivates. Many visitors highlight the hotel's central location, making it easy to explore all that Shanghai has to offer.

The hotel's popularity stems from its unique blend of luxury and modern design, creating a sophisticated yet playful ambiance. The rooftop bar offers breathtaking panoramic views, a perfect spot for a romantic evening or a celebratory drink. The various dining options cater to diverse tastes, ensuring there's something for everyone. It's a popular choice for both business travellers and leisure guests seeking a stylish and unforgettable stay in the heart of Shanghai.

One recent guest described their stay as "absolutely fantastic! The staff were incredibly friendly and helpful, the room was stunning, and the location was perfect. I would highly recommend W Shanghai – The Bund to anyone visiting Shanghai." This perfectly encapsulates the consistently positive feedback this hotel receives, making it a top choice for discerning travellers.

Concept & Design W Shanghai - The Bund

W Shanghai – The Bund boasts a striking design concept that seamlessly blends modern aesthetics with a nod to Shanghai's rich history. The hotel's architecture and interior design are a testament to contemporary chic, featuring bold colours, sleek lines, and luxurious materials. The overall feel is one of sophisticated playfulness, a unique blend of elegance and energy. The design isn't attributed to a single famous designer but rather a collaborative effort resulting in a cohesive and impressive aesthetic.

Stepping into the hotel lobby is like entering another world. The space is vibrant and inviting, a sophisticated yet relaxed atmosphere perfect for both socialising and unwinding. The high ceilings, dramatic lighting, and stylish furniture create a sense of grandeur, while the comfortable seating areas encourage guests to linger and enjoy the ambiance. It's a space that effortlessly blends style and comfort, setting the tone for a memorable stay.

Different Hotel Room Types Available in W Shanghai - The Bund

Choosing the right hotel room type is crucial for a comfortable stay. Whether you're looking for

affordable hotels

or a luxurious escape, W Shanghai – The Bund offers a range of

hotel room types

to suit every need and budget, including various

hotel bedroom types

and

categories of hotel rooms

. Let's explore the options:

  • Wonderful Room:

    Offers stunning city views, non-smoking options available. No bathtub or bidet.
  • Spectacular Room:

    Features breathtaking Bund views, with smoking and non-smoking options. Includes a bathtub.
  • Marvelous Room:

    Provides expansive city views, non-smoking options available. Features a bathtub and bidet.
  • Fantastic Suite:

    Boasts panoramic city views, with smoking and non-smoking options. Includes a large bathtub and separate shower.
  • Extreme Wow Suite:

    Offers unparalleled views of the Bund and Huangpu River, non-smoking only. Features a luxurious bathroom with a large bathtub, separate shower, and bidet.

Please note: W Shanghai – The Bund is not currently pet-friendly.

Unique Hotel Facilities in W Shanghai - The Bund

Beyond the standard

hotel facilities

, W Shanghai – The Bund offers a range of unique amenities designed to enhance your stay. From relaxing retreats to exciting activities, there's something for everyone, whether you're seeking a luxurious escape or a fun-filled family holiday. Many

hotels with pools

offer a refreshing escape, but W Shanghai – The Bund goes above and beyond.

  • AWAY® Spa:

    Offers a range of treatments and therapies (additional fee applies, prices vary). Open daily from 10:00 AM to 10:00 PM.
  • FIT® Fitness Centre:

    State-of-the-art gym equipment. Open 24 hours.
  • WOOBAR®:

    Stylish rooftop bar with stunning views. Open daily from 5:00 PM to late.
  • Swimming Pool:

    A refreshing outdoor pool. Open daily from 7:00 AM to 10:00 PM.

Hotel Buffet or Hotel Restaurant / Cafe Available in W Shanghai - The Bund

W Shanghai – The Bund offers a diverse range of dining experiences, from lavish buffets to exquisite à la carte menus. Whether you're looking for a casual bite or a fine dining experience, you'll find something to satisfy your culinary desires. Many

hotels with restaurants

offer a variety of cuisines, but W Shanghai – The Bund stands out with its unique offerings.

  • The Kitchen Table:

    All-day dining restaurant offering international cuisine. Prices vary depending on the meal. Open daily from 6:30 AM to 10:30 PM.
  • W Café:

    Offers a selection of pastries, coffee, and light meals. Prices vary. Open daily from 7:00 AM to 11:00 PM.
  • Breakfast Buffet:

    A lavish buffet breakfast is available daily (included in some room rates, otherwise an additional fee applies). Served from 6:30 AM to 10:30 AM.
  • WOOBAR®:

    Offers a range of cocktails, wines, and light snacks. Prices vary. Open daily from 5:00 PM to late.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you're looking for

hotel transfer

services or prefer public transport, W Shanghai – The Bund ensures a smooth journey. Many

hotels with airport shuttles

offer convenient transport, but you can also explore other options.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45-60 minutes depending on traffic.
  • Airport Shuttle:

    The hotel can arrange a private airport transfer (booking in advance is recommended). Contact the hotel directly for details and pricing.
  • Maglev Train and Taxi:

    Take the Maglev train to Longyang Road Station, then a taxi to the hotel (approximately 30 minutes by taxi).

Nearby MRT Station & Bus Stops Nearby

W Shanghai – The Bund enjoys excellent public transport links, making it easy to explore Shanghai. Finding a

nearby MRT station

or

nearby bus station

is simple, offering convenient access to various parts of the city. Knowing the nearest

bus stops nearby

or

station bus near me

is essential for efficient travel.

  • MRT Station:

    The nearest MRT station is within a 10-minute walk. The station offers easy access to various lines.
  • Bus Stops:

    Several bus stops are located within a 5-minute walk of the hotel. Check local timetables for routes and schedules.
  • Payment Options:

    Public transport in Shanghai accepts various payment methods, including credit cards and a rechargeable transit card (easily purchased at the station).

Nearby Attractions / Landmarks for Family / Kid Friendly Near W Shanghai - The Bund

Shanghai offers a wealth of family-friendly attractions, making it a fantastic destination for a family holiday. Exploring

nearby attractions

and

nearby activities

is a must, with plenty of

nearby sightseeing places

and

things to do nearby

. Discover the best

places to visit nearby

and

places to see nearby

.

  • The Bund:

    Iconic waterfront promenade with stunning views (free entry). A short walk from the hotel.
  • Shanghai Disneyland:

    A magical theme park (entry fee applies). Approximately 1 hour by taxi.
  • Shanghai Museum:

    Explore Chinese art and history (entry fee applies). Approximately 30 minutes by taxi.
  • Shanghai Ocean Aquarium:

    Discover diverse marine life (entry fee applies). Approximately 45 minutes by taxi.
  • Yu Garden:

    A beautiful classical garden (entry fee applies). Approximately 30 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near W Shanghai - The Bund

Looking for alternative accommodation options near W Shanghai – The Bund? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxury options, there are several choices to consider. From

3 star hotel nearby

options to

5 stars hotel near by

experiences, you'll find a range of

best hotel nearby

options to suit your preferences.

  • Luxury Accommodations:

    The Peninsula Shanghai, Four Seasons Hotel Shanghai, Mandarin Oriental Pudong, Shanghai
  • 4 Star Hotels:

    Hotel Indigo Shanghai on the Bund, The Langham, Shanghai, JW Marriott Hotel Shanghai at Tomorrow Square
  • 3 Star Hotels:

    Ramada Encore by Wyndham Shanghai Bund, Citigo Hotel Shanghai Bund, Holiday Inn Express Shanghai People's Square

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its stunning location, luxurious amenities, and exceptional service, W Shanghai – The Bund promises an unforgettable stay. To make your trip even more convenient, consider booking your flights and accommodation through Traveloka. You can easily find and

book cheap hotels

or

cheap hotels nearby

using our platform. And don't forget to

book cheap air tickets to China

to complete your travel arrangements. Start planning your dream Shanghai adventure today!

All facilities in W Shanghai - The Bund

Entertainment Facility W Shanghai - The Bund
Entertainment Facility
Functional Hall W Shanghai - The Bund
Functional Hall
Common Space W Shanghai - The Bund
Common Space
Lobby W Shanghai - The Bund
Lobby
Accommodation Services W Shanghai - The Bund
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Health club
  • Outdoor pool

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Limited parking
  • Limo or town car service

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in W Shanghai - The Bund

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Shanghai - The Bund
374
Number of floors in W Shanghai - The Bund
42
Another facilities in W Shanghai - The Bund
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in W Shanghai - The Bund

What are available facilities at W Shanghai - The Bund?
There are top facilites at W Shanghai - The Bund such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Shanghai - The Bund?
The standard check-in time at W Shanghai - The Bund is starting from From 15:00 while the latest check-out time is at Before 12:00
Does W Shanghai - The Bund provide breakfast?
Yes, W Shanghai - The Bund provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of W Shanghai - The Bund
W Shanghai - The Bund has a 5.0-star rating.
How many floors does W Shanghai - The Bund have?
W Shanghai - The Bund has 42.
See All

More Reviews from Other Guests in W Shanghai - The Bund

Overall Ratings & Reviews W Shanghai - The Bund

Traveloka (3)
Other sources (418)
9.4
Exceptional
From 418 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Shanghai - The Bund

Number of reviews per page
20
40
Top reviews
Britt
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean with exceptional views, good breakfast selection, best cocktails from several bars at property
ISABEL
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Incredible room ( córner room, city view), incredible breakfast, incredible staff
Tracy
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The bellboys are very good, willing to help
Tibor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing staff, super clean rooms and amenities, excellent service. Everyone of the team never were super polite, kind and helpful. 10/10
Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great, friendly staff. Very convenient location to shops and landmarks
Daisy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Absolutely loved our stay here, the view from our room was amazing. The whole staff is extremely helpful from the moment you arrive till the day you check out, the small details really made our stay memorable, there is someone always near to help you with anything that you need. The area is great near tons of shopping, restaurants, coffee shops, north bund park. Area is safe , clean, absolutely worth the price. Rooms are very modern and you have everything you could possibly need. The breakfast was also great lots of variety and they do change it up everyday. Highly recommend this hotel. Loved the birthday treat they left in my room too !
Read More
Cynthia
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

One of the best hotels in Shanghai. Upon arrival staff is there to help with any request, rooms are large and view is phenomenal. The hotel amenities are the best - I love the pool view, the change rooms, the gym is so clean and the room service is yum! Will always stay here when staying at The Bund. 10/10 Thank you Team :)
Read More
Miranda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Our stay was nothing short of amazing this hotel and its staff was absolutely exceptional. I would like to give special mention to their concierge team, especially Timmy who went over and beyond to ensure our stay was nothing but magical from start to finish the W Shanghai is top-tier They saw to our every single wish and gave us a vacation to remember forever. I highly recommend the W Shanghai as it is the best W Hotel, I have stayed in thus far. They are absolutely setting the bar in terms of service and food..
Read More
Emiliano
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing view
DAVID
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We stayed for 8 nights in a corner room (city views) on the 38th floor. The room had a funky layout including a bath with a view. The room felt very spacious with window seating and a small dining table. The quality sound system allowed us to stream audio from our phone, unfortunately the TV did not support streaming. The bed was very comfortable and we loved the functionality of an automated toilet. The hotel facilities were also very good. The breakfast has a vast buffet selection, although some of the traditional items (particularly the eggs) did not retain their heat very well. The gym is the best I have seen (and used) in any hotel I’ve stayed. The service was very attentive, we were able to check-in early (thank you!) and daily cleaning was always completed in the time that we were out each day. The outdoor bar overlooking Pudong City has great views of the city lights and even the tacos were yum! The North Bund area is a little quieter but the hotel is connected to a shopping mall with some good dining options as well as direct access to the metro. Would certainly stay again when next in Shanghai.
Read More
ALEXANDER
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great!
Wu
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I am having an absolutely exceptional stay at W Hotel. The service here is truly on another level. The team went above and beyond in every way – from helping me accept multiple deliveries and promptly sending them up to my room, to anticipating my needs before I even had to make a request. Their attention to detail and genuine care made my stay not only convenient but also incredibly memorable. It’s rare to experience such thoughtful and proactive service, and the staff at W Hotel exceeded all expectations. They made everything feel effortless, and I genuinely felt well taken care of throughout my stay. Highly recommend this hotel for anyone looking for not just luxury, but also truly outstanding hospitality.
Read More
WAFA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It was a pleasant stay with a smooth check in and out. The view of the bund was beautiful and breathtaking.
Ying Hua
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is a concept hotel with Chinese 5*standards and also benefits an amazing top floor bund view if you select a river view with a higher floor. However the very lengthy check in time, poor management service, limited lifts for 42 floors of rooms. We also had to queue for our breakfast. (During our stay) Lobby constantly uncomfortably crowded and busy. Personally we think this is a Chinese 5* hotel rather than Marriott chain standard. Not recommended for families
Read More
Haoting
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing view from the room and bar. Friendly and welcoming staff
Fang
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful view
Tuan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The shanghai view from hotel room and the pool. Breakfast is decent
Zihua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Luxurious facilities and top notch service at a reasonable price. The view is breathtaking. The hotel is also located next to a high scale shopping mall with lots of delicious food choices. Make sure to add on the breakfast package as well, which is convenient and plentiful.
Cheung Chin Wa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I went to the swimming pool and found a people smoking in the pool area. Actually, this people walked and smoked from the left of the pool to the right but no staff members stopped him. As he walked closer and closer to me with his cigarette, we asked help from a lifeguard in the pool. He invited the smoker to smoke in other pool areas (in fact, the pool area was non-smoking area). Afterwards, the smoker started harassing me by foul languages (including racism content) with threatening gestures around 2 meters away from me. I was scared and asked the lifeguard to assist but he ignored my request. The lifeguard waived his hands and asked me to leave in an impolite way. Then I approached another staff and asked to talk to his manager but no one came after nearly 30 minutes. After 30 minutes, no one came and I left the pool. A very bad experience. The hotel basically had no ability to protect hotel guests’ safety and enjoyment.
Read More
Brian
icon-
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Great view, room was located on 38th floor overlooking the Shanghai skyline and river. Spacious and comfortable, wonderful staff especially Martin in the kitchen table offering recommendations of the area. Delicious food with a massive selection at the breakfast buffet. Wonderful spa facilities with separate male/female Wet rooms and amazing gym equipment
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 W Shanghai - The Bund

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews W Shanghai - The Bund

Traveloka (3)
Other sources (418)
9.4
Exceptional
From 418 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Shanghai - The Bund

Number of reviews per page
20
40
Top reviews
Britt
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean with exceptional views, good breakfast selection, best cocktails from several bars at property
ISABEL
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Incredible room ( córner room, city view), incredible breakfast, incredible staff
Tracy
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The bellboys are very good, willing to help
Tibor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing staff, super clean rooms and amenities, excellent service. Everyone of the team never were super polite, kind and helpful. 10/10
Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great, friendly staff. Very convenient location to shops and landmarks
Daisy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Absolutely loved our stay here, the view from our room was amazing. The whole staff is extremely helpful from the moment you arrive till the day you check out, the small details really made our stay memorable, there is someone always near to help you with anything that you need. The area is great near tons of shopping, restaurants, coffee shops, north bund park. Area is safe , clean, absolutely worth the price. Rooms are very modern and you have everything you could possibly need. The breakfast was also great lots of variety and they do change it up everyday. Highly recommend this hotel. Loved the birthday treat they left in my room too !
Read More
Cynthia
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

One of the best hotels in Shanghai. Upon arrival staff is there to help with any request, rooms are large and view is phenomenal. The hotel amenities are the best - I love the pool view, the change rooms, the gym is so clean and the room service is yum! Will always stay here when staying at The Bund. 10/10 Thank you Team :)
Read More
Miranda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Our stay was nothing short of amazing this hotel and its staff was absolutely exceptional. I would like to give special mention to their concierge team, especially Timmy who went over and beyond to ensure our stay was nothing but magical from start to finish the W Shanghai is top-tier They saw to our every single wish and gave us a vacation to remember forever. I highly recommend the W Shanghai as it is the best W Hotel, I have stayed in thus far. They are absolutely setting the bar in terms of service and food..
Read More
Emiliano
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing view
DAVID
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We stayed for 8 nights in a corner room (city views) on the 38th floor. The room had a funky layout including a bath with a view. The room felt very spacious with window seating and a small dining table. The quality sound system allowed us to stream audio from our phone, unfortunately the TV did not support streaming. The bed was very comfortable and we loved the functionality of an automated toilet. The hotel facilities were also very good. The breakfast has a vast buffet selection, although some of the traditional items (particularly the eggs) did not retain their heat very well. The gym is the best I have seen (and used) in any hotel I’ve stayed. The service was very attentive, we were able to check-in early (thank you!) and daily cleaning was always completed in the time that we were out each day. The outdoor bar overlooking Pudong City has great views of the city lights and even the tacos were yum! The North Bund area is a little quieter but the hotel is connected to a shopping mall with some good dining options as well as direct access to the metro. Would certainly stay again when next in Shanghai.
Read More
ALEXANDER
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great!
Wu
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I am having an absolutely exceptional stay at W Hotel. The service here is truly on another level. The team went above and beyond in every way – from helping me accept multiple deliveries and promptly sending them up to my room, to anticipating my needs before I even had to make a request. Their attention to detail and genuine care made my stay not only convenient but also incredibly memorable. It’s rare to experience such thoughtful and proactive service, and the staff at W Hotel exceeded all expectations. They made everything feel effortless, and I genuinely felt well taken care of throughout my stay. Highly recommend this hotel for anyone looking for not just luxury, but also truly outstanding hospitality.
Read More
WAFA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It was a pleasant stay with a smooth check in and out. The view of the bund was beautiful and breathtaking.
Ying Hua
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is a concept hotel with Chinese 5*standards and also benefits an amazing top floor bund view if you select a river view with a higher floor. However the very lengthy check in time, poor management service, limited lifts for 42 floors of rooms. We also had to queue for our breakfast. (During our stay) Lobby constantly uncomfortably crowded and busy. Personally we think this is a Chinese 5* hotel rather than Marriott chain standard. Not recommended for families
Read More
Haoting
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing view from the room and bar. Friendly and welcoming staff
Fang
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful view
Tuan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The shanghai view from hotel room and the pool. Breakfast is decent
Zihua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Luxurious facilities and top notch service at a reasonable price. The view is breathtaking. The hotel is also located next to a high scale shopping mall with lots of delicious food choices. Make sure to add on the breakfast package as well, which is convenient and plentiful.
Cheung Chin Wa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I went to the swimming pool and found a people smoking in the pool area. Actually, this people walked and smoked from the left of the pool to the right but no staff members stopped him. As he walked closer and closer to me with his cigarette, we asked help from a lifeguard in the pool. He invited the smoker to smoke in other pool areas (in fact, the pool area was non-smoking area). Afterwards, the smoker started harassing me by foul languages (including racism content) with threatening gestures around 2 meters away from me. I was scared and asked the lifeguard to assist but he ignored my request. The lifeguard waived his hands and asked me to leave in an impolite way. Then I approached another staff and asked to talk to his manager but no one came after nearly 30 minutes. After 30 minutes, no one came and I left the pool. A very bad experience. The hotel basically had no ability to protect hotel guests’ safety and enjoyment.
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Brian
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10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Great view, room was located on 38th floor overlooking the Shanghai skyline and river. Spacious and comfortable, wonderful staff especially Martin in the kitchen table offering recommendations of the area. Delicious food with a massive selection at the breakfast buffet. Wonderful spa facilities with separate male/female Wet rooms and amazing gym equipment
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