What do past guests say about Hotel Phoenix?

Hotel Phoenix is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Phoenix

Name: Hotel Phoenix
Address: 10A Velikogoricka ulica, Grad Zagreb, Croatia, 10419, 10A Velikogoricka ulica, Grad Zagreb, 10419, Croatia
Rating: 7.6

Hotels

7.6

/10

Pleasant

48 reviews

What Guests Say About Their Stay

Luiza

10.0

/ 10

Nice small hotel near the airport, staff was very friendly and the room was perfect !

Rebecca

10.0

/ 10

The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.

HYEWON

10.0

/ 10

I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.

In the Area

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10A Velikogoricka ulica, Grad Zagreb, Croatia, 10419

Main Facilities

Restaurant

Parking

WiFi

Staying at Hotel Phoenix is a good choice when you are visiting City of Zagreb.

Available Room Types in Hotel Phoenix

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What's around Hotel Phoenix

10A Velikogoricka ulica, Grad Zagreb, Croatia, 10419

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Location

Staying at Hotel Phoenix is a good choice when you are visiting City of Zagreb.

About Hotel Phoenix

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Phoenix.

Savor your favorite dishes with special cuisines from Hotel Phoenix exclusively for you.

With all facilities offered, Hotel Phoenix is the right place to stay.

All facilities in Hotel Phoenix

Others

General

Banquet
Ballroom
Reception hall
Smoking area
Terrace

Public Facilities

Others
Restaurant
Coffee shop
Coffee/tea in lobby

Hotel Services

Laundry service
Wedding service
Luggage storage

Food and Drinks

Bar
Breakfast

Business Facilities

Meeting facilities
Business center

Transportation

Bus/truck parking

Connectivity

Free WiFi

In-room Facilities

Sports and Recreations

Game room

Accommodation Policy & General Information in Hotel Phoenix

Important Note

Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.80 per person, per night for adults; EUR 0.90 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open during the following times:

Monday - Friday: 6:00 AM - 10:00 PM

Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Phoenix	12
Number of floors in Hotel Phoenix	1
Another facilities in Hotel Phoenix	Banquet, Ballroom, Reception hall, Smoking area, Terrace

Frequently asked question in Hotel Phoenix

What are available facilities at Hotel Phoenix?

There are top facilites at Hotel Phoenix such as Restaurant, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Phoenix?

The standard check-in time at Hotel Phoenix is starting from From 15:00 while the latest check-out time is at Before 10:00

Does Hotel Phoenix provide breakfast?

Yes, Hotel Phoenix provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Phoenix

Hotel Phoenix has a 3.0-star rating.

How many floors does Hotel Phoenix have?

Hotel Phoenix has 1.

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More Reviews from Other Guests in Hotel Phoenix

Overall Ratings & Reviews Hotel Phoenix

Other sources (48)

7.6

Pleasant

From 48 reviews

Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

7.4

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Traveler Reviews Hotel Phoenix

Number of reviews per page

Top reviews

sunit

Leisure

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The room was sub standard. The place looked very outdated and scary

Marko

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Room was good

david

6.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Someone before us had obviously thrown up in the bathroom and the maids just didn’t clean the toilets well. You could see it on the outside of the toilet bowl. The wifi was super weak. We ended up having to use data on our phones because we couldn’t maintain an internet connection using the Hotel’s WiFi. The grout between the tiles in the shower is dirty. The staff were friendly.

Nikolett

Leisure with Children

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel. Quiet. Nice staff

Josipa

Leisure Family

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great Staff, 10 min to the airport. free parking, large rooms, food in the restaurant was great.

Ivana

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Great staff and food was phenomenal

Mitchell

Leisure with Partner

8.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

The huge and delicious breakfast was a pleasant surprise! Unfortunately, the wifi was very weak - almost to the point of being unusable.

Mario

Business

2.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Staff rude and slow Bed not comfortable

Luiza

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Nice small hotel near the airport, staff was very friendly and the room was perfect !

Keith

Friends and Family

8.0

/10

Reviewed 89 week(s) ago

Hotels.com verified review

Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage. However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night. Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber. On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.

Rebecca

Leisure with Friends

10.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.

HYEWON

10.0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

Sutka

Friends and Family

8.0

/10

Reviewed 116 week(s) ago

Hotels.com verified review

Hotel was okay except that you said that you have a transport to airport but you didn’t have it I need to pay extra for taxi

Amelia

Leisure Family

8.0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in. The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel. It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.

John

Friends and Family

10.0

/10

Reviewed 142 week(s) ago

Hotels.com verified review

Great hotel for an overnight stop prior to going to the airport which is only 10-15 minutes away. Great air conditioning too. It was hot.

Oliver

Leisure with Partner

2.0

/10

Reviewed 161 week(s) ago

Expedia Group verified review

Property was abandoned.

Bernadir

Business

10.0

/10

Reviewed 192 week(s) ago

Expedia Group verified review

nice quite place,rooms and washroom were extremely clean .

Brittany

Leisure with Children

10.0

/10

Reviewed 192 week(s) ago

Expedia Group verified review

Overall this was a really great hotel. The room was as advertised and it was very convenient to the airport. Expedia advertised airport shuttle however, the hotel does not offer airport transfer. The staff were absolutely amazing. I emailed to let them know we would be arriving late and they were more than accommodating. I would highly recommend this place if you are looking for a decent location by the airport

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 346 week(s) ago

Expedia Group verified review

This is a great little hotel. Perfect is you need to be close to the airport for an early flight (Or like us just needed a stopover between an ongoing flight). We had a cheap Uber back fore from the hotel which arrived in within 10mins and was very reasonable for price. The room was more modern than pictured and was far larger than expected. The big bathroom was well equipped with toiletries and a large shower. Breakfast was included in the price, this is cooked/made fresh of a menu which had a great choice or fruits/yoghurts/cooked breakfast/omelettes. We both had omelettes which were extremely tasty with lots of filling. Staff were pleasant and friendly and we were greeted by a very friendly caretaker on arrival as we didn't arrive until past midnight. The hotel had a little park located around the side for children. The hotel is a bit in the middle of nowhere so it's only really convenient for the airport or a stop-off although it would only be a 30 minute drive into the centre of Zagreb.

Julie

6.0

/10

Reviewed 387 week(s) ago

Expedia Group verified review

Nice hotel not far from the airport since we were taking the plane really early next morning. Fast check in and check out.

Number of reviews per page

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Disclaimer

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