Valamar Lacroma Hotel

This is a great resort for a family holiday. As you can use other Lacroma facilities in the area there are plenty of pool options including indoors. Plenty of variety if staying full board but limited plant based options. The kids club is fantastic. Getting around with a pram is not the easiest - you need to walk down a road to get to the kids club, otherwise you need to navigate stairs - this would be easy for them to fix. Cups and glasses were seldom cleaned in the room, and I think the hotel should really consider public water dispensers. Overall a great holiday but some ideas for the hotel to improve further.

Amazing hotel for families!

The resort is gorgeous and has an incredible complimentary breakfast with a lot of variety

We enjoyed the hotel, clean and friendly with good access to Dubrovnik by bus.

Class all round

My experience at this hotel was very disappointing. The rooms are extremely outdated—not just mine, but my friends’ rooms as well. We also had a serious issue with the air conditioning. Water was leaking from a ceiling light fixture, which felt incredibly unsafe. The hotel sent someone to inspect it, but he didn’t seem to know what was wrong. He literally said, “Oh, funny, it stopped,” even though water had been dripping onto his face while he was standing there, and the carpet was completely soaked. To make matters worse, the bed was covered in hair, which made it clear that the room hadn’t been cleaned properly. Overall, this hotel is definitely not worth the price. The rooms look nothing like the photos advertised, and based on my experience, I would never stay here again.

Loved the resort and beaches. Wished I knew about the little market between hotel and beach.

Close proximity to the beach which is located at sister facility 5min away . Amazing breakfast spread for families. Only drawback was the room was got despite air conditioning at 18 degrees .

The hotel was a bit conference focused and impersonal. If I had it to do over again I would have saved a few bucks and stayed at the Valamar family-friendly hotel. That being said, I have nothing bad to say about the stay. Stay were lovely, dinner buffet was worth the cost, and the nearby beaches were stunning. Maro world was a nice bonus. Not many kids there when we stayed so my son got a bit bored but it was free and the staff was lovely

Excellent value in a great location. Lovely staff

We had a beautiful Seaview room, well worth paying extra for this. The pool was big and clean, plenty of space and the children's maro world was really great. The breakfast was really good, so much choice and lovely tables outside to enjoy the gardens and sunshine. We also used the pool of neighbouring hotel which was great. Uber to Dubrovnik old town was 10 minutes and cost around €7. A lovely hotel!

The rooms were spacious with beautiful views from the balconies. TV services were ample, out doors facilities were superb including the swimming pool. Variety of food were good but the taste doesn't match the rest 9f the hotel. The treadmills were not all working properly. Restaurants and laundry services were expensive .

The big problem with this hotel is that is to far from old Dubvronik ... one cannot say, let's go for a walk or dinner in old town.

We recently stayed here as a large family group of 12 (ranging in age from 9 to 72) and had an absolutely excellent experience. We stayed in a Junior Suite, which was well-maintained and came with great toiletries, excellent coffee.The public areas are beautifully kept with plenty of different spots to sit and relax. A massive plus: there are loads of sunbeds, so finding one was never an issue, no matter the time of day. The food throughout our stay was great. The buffet breakfast and dinner offered an amazing variety of well-presented choices. We also had lunch by the pool a couple of times; while it is quite pricey, the food was tasty and the service was excellent. A special shoutout to the management team: because of our large group size, they ensured we had a table reserved in a lovely spot every night. They also went above and beyond to make a fuss over my mother-in-law for her birthday, even bringing out a cake with a candle! The Number 6 bus stops right outside the hotel, making it incredibly easy t making it incredibly easy to get to the Old Town for just €2 each way.Also took a boat trip that departed from a port just 10 minutes away.The only minor downside is that complimentary drinking water isn't readily available,buying bottled water at the hotel can get expensive (drinks in general are on the pricier side). However, the tap water is completely safe and fine to drink.The free spa area (sauna, steam room, and relaxation zones)was huge bonus. Highly recommend!

Initial room allocation didn’t match booking Staff reluctant to resolve Couldn’t avail benefits as not booked direct Would not recommend booking via Expedia / hotels.com

Liked everything about the hotel, altough drinks service was a little slow. Getting to the hotel was difficult because Dubrovnik Transfers , the taxi company we had pre- booked to take us there, didnt turn up. They said it was because we took too long in the queue for passport control. They offered to come and pick us up when i rang them, but would charge us again. So I had to call an uber instead . Avoid Dubrovnik Transfers!!!

excellent location, staff, menu and natural beauty. Perfect for everything; congress, simmer vacation, business trip, families etc etc

The hotel was not a good choice for us. It was far from the old city and very crowded, lots of buses with what looked like people attending some conference. Staff at reception desk not helpful, loud crowds everywhere, dated room. The breakfast was good with good options and some helpful staff.

Very peaceful stay with everything we needed

great meals menus , very nice , big pool