Four Points Flex by Sheraton Copenhagen Arena

Twin beds are like camping cot size - narrow. No fridge, A/C or phone in room. For C$423. Per night it was definitely lacking.

Location was excellent - easy access to train lines. Quiet and clean room. Netto nearby. Shopping mall nearby. Would stay again!

I had the pleasure of staying here a few nights and it was great. Super nice staff, well appointed room, a new build so everything is fresh, good sound proofing, and super easy connections to airport and info central Copenhagen (M1 line and train station just 3min walk up the road). Most definitely recommend for anyone visiting Copenhagen or wider afield. A great stay for the price point and I will be back!

Nice big clean room, staff are helpful

Staff were very friendly and good location for the arena and metro and trains to the airport, rooms are very clean

clean room , didn’t try the breakfast , close to royal arena venue so very convenient

It was a nice stay, and the staff was incredible

It is extremely close to the Royal Arena venue which is helpful for lining up early and being able to go back to the room when needed. The hotel bar is small but nice after a show. The pillows are terrible, as they have no support. I was here in the winter and I found it extremely hot. The thermostat in the room is just a small wheel and did not seem to lower the heat. Even with the window open I sweated like crazy while sleeping.

Everything was good, Thank you

A bit frustrating - we booked a family room on Hotels.com specifically because it was shown in the images as a king bed and two bunks. When we arrived we found out it was a king bed and a very small sofa bed - not great when we are a couple with two grown up children. The hotel did not have any other rooms available, and in the end the floor was my best option.

Very clean, modern and the breakfast is great.

I booked the four points at the wrong location. I was not allowed to switch and had to pay twice the hotel stay… insane

I booked king size room and got 2 single bed room. Room had 3 USB ports, none worked, same with my friend who stayed sametime. I had to get a socket to charge my phones and headphones. Room wall was dirty and full of stain. I left a do not disturb sign outside and my room was cleaned which i didnt want Overall very bad and cant imagine how they got 8.6 rating!!!@

Close to the metro and train stations so it's easy to get downtown and to the airport. The rooms are very spartan, not even including a coffee maker or kettle, let alone a fridge. No carpeting in the room or fan in the bathroom to clear steam. Shower has a draw curtain as the backing and is so small I was always touching at least one wall/surface with my arms or back (I'm not a large person). Window opens about 3 inches (7.5 cm) to let in air and there is a small oscillating fan in the room. Bed was comfortable. Some specks of paper were on the bathroom floor when I arrived, otherwise room was clean. No iron in room. Have to request from front desk and use the lone ironing board that is zip tied to the radiator piping in the basement, complete with burn marks from previous guests. No good place to hang clothes there. Did not use housekeeping so can't comment on quality there.

this hotel had absolutely no amenities… There was no room service. There was no ability to get drinks or any other kind and the cleaning service was not good. although we stayed at the hotel for convenience as it was directly next to the arena and we were going to a concert that part was very convenient and it was very close to the mall and public transportation, which was very nice but the hotel itself I did not care for. you could not even get coffee in the hotel without having to pay for it. It was just not a very good experience.

Good location with large selection of resturants and shopping nearby in mall which is opposite the metro and mainline train station. Tip: use the train into the centre rather than metro. It's 1 stop and every 15 mins. This hotel seems to cater for business people on short stays. The accommodation is fairly compact and basic (including the breakfast) but everything works. BUT there's no A/C and with thick duvets overheating and shallow sleeps are inevitable.

Perfectly located for events at Royal Arena. Friendly staff, nice bedroom. Few minutes walk to tube/metro stop. Very close to airport.

We arrived a bit early at around 12:45 to the hotel lobby after long overnight flight and we wanted to leave the luggage at the hotel and go out. But then we decided to stay and do the check in, the people in the tiny front desk told us the check in is at 2pm. We waited and they showed no flexibility in accommodating us, eventually some other people came in at around 1:30ish, and when they checked them in, they allowed us to do the check in…unneeded lack of flexibility to my opinion. Other than that the hotel was fine, nothing special, about 7-8 min walk to the train station

The staff was great and we were welcomed efficiently, kindly, and with all information needed. I was very happy that the front desk was able to lend us a digital luggage scale. There was a broken soap dispenser in the shower and a loose reading lamp at one of the beds. A technician came to repair it but nothing changed. The hotel is extremely conveniently located to the metro train that made for very easy connections to the city centre, airport and Sweden, and to a mall with a food court, large grocery store, and various shops of all kinds. I would happily stay here again.

Hotel was immaculate but no air conditioning in the room so we had to open the window that overlooked a busy noisy street. No coffee in the room and paid coffee in the lobby was offered in the morning. It was difficult to reach the hotel by car as the entrance is accessed by a back road.