Hotel Riu Palace Punta Cana - All Inclusive

Overall it was a great experience, food was good and very friendly staff. The house keeping on the other hand wasn’t the best. The bed sheets were dirty and had stains. Also the pillows smelled and the bed decor had a bad odor.

So nice, a lot of activities but the room may be need update for the future, still recommend for stay in

Great staff great vibe

Rooms need to be fumigated.

Staff and hotel were all really nice and cordial

Everything about this stay was "OK", I wouldn't say anything was bad. I also wouldn't say anything was good either. With a few exceptions the staff did their jobs, but they were not friendly and inviting. The food was OK, but again nothing outstanding. Lots of choices at the buffet you could always find something you would eat, but nothing that stood out. The drinks were plentiful but very inconsistent. Even if you ordered the same drink several times it was always different. The building/grounds/cleanliness were all OK as long as you didn't look to close. The dings and chips were everywhere. Bubbled paint from moisture. Outlets and fixtures that didn't work. Other than the Riu Party zone, the entertainment was lacking. They did something nightly to bring the kids on stage which was cute to a point but hardly entertaining to the adults, except maybe their parents. They have 3 pools, one with a volleyball net, one adults only with a swim up bar and a family pool that was a little larger. All 3 were crowded and it was sometimes hard to find a chair. No fun pool vibe or energy. I would not stay at this resort again and after this stay I'm hesitant to try any of the other RIU's

Amazing time

Beautiful hotel. We were at Riu Palace Punta Cana. It has one of the nicest lobbies we’ve seen. Food for the most part is very good. Luigi and Crystal were the best ones. Steakhouse not so great including service. Foam party was really cool. My kids loved the water park. Rooms are nice. Comfy beds. Staff was very friendly and helpful. Entertainment was good. If you are celebrating something, they decorate nicely. Definitely recommend. Thank you Riu!

Amazing staff, friendly and efficient service. The place is always being cleaned and plenty of things to do around the property.

Everything is very nice! The only thing the room is a little dirty and has a lot of roaches! Need to pay more attention on that!

The staff was friendly and helpful. The room upkeep can be improved.

Nice place to stay.

kinda old hotel... not thing is upto date

Everything was Excellent and Customer Service was Excellent

La atención en la red

All around it was good but there is always room for improvment Ex Capuccino shop opens to late Pool closes too early at least during Summer

it would have been nice to have the capichino coffee area open earlier in the melons instead of 10am. there are early risers and coffee in the morning is the way to start the day.

Very clean and food is very good. Plumbing issues in the bathroom where faucets were partly detached Soap dispenser is loose everywhere

Cleaness

The only issue is the daytime food. Would like a little better but buffet style is buffet style. Steak house was amazing. Ate there twice. RIU is a do again for me. ✌️