Hacienda Rumiloma

Hotels
9.0
/10
Exceptional
62 reviews

What Guests Say About Their Stay

Elizabeth
10.0
/ 10
This was an amazing Sanctuary located in the mountains above the city of Quito. It was very easy to get there. We had the room called the cathedral which was amazing with a natural in-ground hot tub the authenticity of the rooms and the decor made you feel as though you are having the best Ecuadorian experience ever. They take care of you like kings and queens. The views are incredible of the mountains from the comfort of your bed and Lamas and peacocks at your windows and doors so peaceful so relaxing and they even have Wi-Fi LOL firewood for the bedrooms for the furnace and they bring you hot water bottles for your beds our family Can't Stop talking about how wonderful it was to stay at this Hacienda. My children are 11 and 14 and they loved it.
Peter J.
10.0
/ 10
HACIENDA RUMILOMA IS LIKE HEAVEN ON EARTH, THE LLAMAS, THE PEACOCKS, THE FRESH AIR WAS ALL EXCELLENT. I SCORE THIS PROPERTY A 10. ALL THE STAFF MEMBERS WENT OUT OF THEIR WAY TO PLEASE US IN EVERY WAY. I WOULD MOST DEFINITELY RECOMMEND THIS PROPERTY TO ANYONE WHO WOULD LIKE TO SEE WHAT HEAVEN IS LIKE.
Alejandra
10.0
/ 10
We stayed in the Cathedral suite for two nights. Our experience was simply unbelievable perfection. The suite itself is a palace and we could not believe this luxurious space was ours for just over $300 a night when such a room would easily cost anywhere between $1000 and up in the U.S. Not only was the room amazing, but the service and attention to detail was just incredible. Everything was just a dream - from the fresh fruit awaiting us in our suite to the turn down service including hot water bags heating each side of the bed, the absolutely breath-taking bouquet of roses in our suite and the rose petals spread throughout the rooms, the GORGEOUS decor. The restaurant, the bar and the grounds are also amazing. We spent our time watching the llamas, birds and peacocks that roam the property as well as hiking the grounds of the property in general. We also met the owner, Amber and she was amazing! Not only did she take the time to introduce herself and chat with us but she did everything in her power to make our stay as enjoyable as possible. Amber ensures our meals were to our liking, sent tea to our room to help with some altitude related discomfort, arranged our transportation to the airport, and even arranged for us to have an hour and a half massage in our suite which was really fantastic. Really, I can’t say enough about how amazing this place is and the staff that works there. They blew all of our expectations way out of the water and made us eager to come back soon!
In the Area
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Obispo Diaz de la Madrid s/n, al final de la calle, Quito, Pichincha, Ecuador, P01000

Main Facilities

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Restaurant
WiFi
Hacienda Rumiloma is a hotel in a good neighborhood, which is located at Quito.
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Obispo Diaz de la Madrid s/n, al final de la calle, Quito, Pichincha, Ecuador, P01000
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Location


Hacienda Rumiloma is a hotel in a good neighborhood, which is located at Quito.

About Hacienda Rumiloma

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Hacienda Rumiloma exclusively for you.

Get precious and unforgettable moment during your stay at Hacienda Rumiloma.

All facilities in Hacienda Rumiloma

Others Hacienda Rumiloma
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

General

  • Parking
  • Banquet
  • Smoking area
  • Terrace

Things to Do

  • Picnic area
  • Garden
  • Spa

Business Facilities

  • Meeting rooms
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Hacienda Rumiloma

Important Note
  • Airport shuttle fee: USD 65.00 per vehicle (one way)
  • Rollaway bed fee: USD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hacienda Rumiloma
5
Number of floors in Hacienda Rumiloma
3
Another facilities in Hacienda Rumiloma
Tours, Wedding service, Luggage storage, Multilingual staff, Front desk

Frequently asked question in Hacienda Rumiloma

What are available facilities at Hacienda Rumiloma?
There are top facilites at Hacienda Rumiloma such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hacienda Rumiloma?
The standard check-in time at Hacienda Rumiloma is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hacienda Rumiloma provide breakfast?
Yes, Hacienda Rumiloma provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hacienda Rumiloma

9.0
Exceptional
From 62 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

8.2

Service and Facilites

9.2

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Traveler Reviews Hacienda Rumiloma

Number of reviews per page
20
40
Top reviews
Margaret
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest for the remainder of the morning until we could find accommodations.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Magical. Just magical. Stop reading reviews and book immediately!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

The hacienda staff was very attentive throughout the stay.
Jacqueline
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

A beautiful and amazing stay at Magical Rumiloma
Elizabeth
10.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

This was an amazing Sanctuary located in the mountains above the city of Quito. It was very easy to get there. We had the room called the cathedral which was amazing with a natural in-ground hot tub the authenticity of the rooms and the decor made you feel as though you are having the best Ecuadorian experience ever. They take care of you like kings and queens. The views are incredible of the mountains from the comfort of your bed and Lamas and peacocks at your windows and doors so peaceful so relaxing and they even have Wi-Fi LOL firewood for the bedrooms for the furnace and they bring you hot water bottles for your beds our family Can't Stop talking about how wonderful it was to stay at this Hacienda. My children are 11 and 14 and they loved it.
Read More
Peter J.
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

HACIENDA RUMILOMA IS LIKE HEAVEN ON EARTH, THE LLAMAS, THE PEACOCKS, THE FRESH AIR WAS ALL EXCELLENT. I SCORE THIS PROPERTY A 10. ALL THE STAFF MEMBERS WENT OUT OF THEIR WAY TO PLEASE US IN EVERY WAY. I WOULD MOST DEFINITELY RECOMMEND THIS PROPERTY TO ANYONE WHO WOULD LIKE TO SEE WHAT HEAVEN IS LIKE.
Alejandra
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

We stayed in the Cathedral suite for two nights. Our experience was simply unbelievable perfection. The suite itself is a palace and we could not believe this luxurious space was ours for just over $300 a night when such a room would easily cost anywhere between $1000 and up in the U.S. Not only was the room amazing, but the service and attention to detail was just incredible. Everything was just a dream - from the fresh fruit awaiting us in our suite to the turn down service including hot water bags heating each side of the bed, the absolutely breath-taking bouquet of roses in our suite and the rose petals spread throughout the rooms, the GORGEOUS decor. The restaurant, the bar and the grounds are also amazing. We spent our time watching the llamas, birds and peacocks that roam the property as well as hiking the grounds of the property in general. We also met the owner, Amber and she was amazing! Not only did she take the time to introduce herself and chat with us but she did everything in her power to make our stay as enjoyable as possible. Amber ensures our meals were to our liking, sent tea to our room to help with some altitude related discomfort, arranged our transportation to the airport, and even arranged for us to have an hour and a half massage in our suite which was really fantastic. Really, I can’t say enough about how amazing this place is and the staff that works there. They blew all of our expectations way out of the water and made us eager to come back soon!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The property was absolutely beautiful, a wonderful, secluded get away in the mountains while still being 15 to 20 minutes from the heart of Quito. However, it didn't feel like you were anywhere close to Quito while there. The suites were phenomenal, the food was outstanding (and brought fresh to our room at the time we requested), and for no charge they filled the room with rose petals and a huge vase of roses for our honeymoon. The best part, though, was that our driver got his car stuck on the way up the mountain late in or wedding night, and when we called to tell them we would be late to check in, the owner herself drove down and gladly picked us up. That single handedly turned what could have been a terrible experience into a wonderful night, and for less than 300 a night, there is no way you can get a better location, good or service, in all of Ecuador, and definitely nowhere close to that quality for that price in the States. If you're ever in Ecuador, spend the money here. It will be more than worth every penny.
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Cyrus
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

A lovely hotel with tremendous style, personality and a view to boot. Amber was as good a host as one can hope for as she is so knowledgeable about the country and what it has to offer all variety of tourists.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Amazing place. So unique. Staff was always ready to go out of their way to ensure guests comfort.
Lauren
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Absolutely the best choice for our lounge zone! Friendly staff, well designed rooms (amazing bathtub!), food so good we took their class & Mercado visit package. The in-room fruit basket was superior and we wikipedia’d To figure out the cucumbermelon! Have already recommended Hacienda Rumiloma to other couples looking for a serious get away in a beautiful location.
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Candace
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

This hotel is wonderful! It is a beautiful mountain oasis just 10 minutes outside of quito. We spent 4 days here before going to the galapagos. We did various day trips outside of quito to explore. The grounds of the hotel are so nice the best part is almost being at the hotel! Innkeeper's family and staff take great care of you. Restaurant is great. You should stay here, there can't be any place better in Quito!
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Walter
4.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Beautiful location (up a steep road that our Uber couldn’t quite navigate, so we had to walk the last half mile) with a lovely room with a bouganvillea growing inside. Food at the restaurant was fine, too. Visited in part to go birdwatching the following morning at 6am on a tour arranged by the hotel with a local guide. Was unfortunately kept awake till 2am by thumping music. Our group was told by the owner that we wouldn’t have to pay for the rooms because of the noise, which seemed very generous. Apparently owner later changed her mind, and I was billed in full. While owner and I have not been in contact, owner told other members of my group in an email that I had said I slept well.... the fact is, I didn’t. Lovely location but was frustrated by the loud music that ran late into the night at a place that also seems to want to care about nature.
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Verified traveler
4.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

A quirky lodge with a few suites in a valley above Quito, advertised as a natural oasis with birds hard to find elsewhere (they arrange guides) — why my group went. But the suites overlook the lodge’s restaurant / club and terrace, which also serves city visitors. We arrived Friday with a half-day bird tour set for 6 am. After early dinner in the then quiet restaurant (big portions, avoid the lamb stew) we fell asleep at 9:30. At 10:30 the club came to life. It was impossible to sleep for the bass thump and voices of revelers. Headphones did not work! The proprietress (American born) said the noise would stop at midnight. It ended at 2. I sadly missed the birding to sleep. My husband, son, and brother-in-law went: great birding, but they were wrecked. The proprietress told us after-the-fact it was busy every Friday and blamed the sound on a new DJ. She agreed to charge us only for food. She did not keep her word. She later offered us a partly reduced charge that compensated her loss with every conceivable fee. She claimed the noise levels outside her club “tested” at 36 dB (which googles to +/- birds singing outside a library!). She accused us of stiffing the guide, whom we paid directly after waiting half an hour for someone on her staff to show up so we could pay! When we disagreed she left the room charge at full price. So: Beware of noise on Friday night (Saturday too?), and the boss-lady’s promises. Good luck getting an answer on the service phone.
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MJ
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

We had a wonderful stay. Very comfortable. Staff was excellent. Food was great. We met the owner, who was wonderful as well. Beautiful grounds. We loved the guitarist in the restaurant when we arrived. We enjoyed watching the hummingbirds at the feeders. Great views from the restaurant and the room. Highly recommend this hotel.
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S
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

The hotel was lovely with traditional Spanish style decor. It's located in the mountains and the views are very relaxing. The food is delicious - but on the expensive side. Everyone working at the hotel is so friendly and accommodating. The only down side is getting there. It's really high up and you have to pass through a rural area to get to it. Also, it's dangerous to get up the hill when it rains, as most of our taxis slipped backwards because of how steep the road is. Just make sure you're in a SUV and you should be okay. You may suffer from altitude sickness as well, so bring the appropriate meds. This is the second best hotel in Quito after Casa Gangotena.
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Ozzie
10.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

My wife and I spent our honeymoon here during the winter holidays. The hotel and landscaping is beautiful and the staff is hospitable. The rooms are also one of a kind with decor and a very cozy one of a kind feel...old world furniture, fireplace, and very classic and clean looking Cabañas. A must go when in Ecuador!
adam
10.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Amazing Views, Llamas and peacocks roam around the property. Room was gorgeous. Like other people have mentioned, this is not in the city, it is on the western mountainside, and it is a good 1-1 1/2 hour drive to the airport. Also, there is no wifi or tvs in the room (as it's a resort...) so bear that in mind. Staff, although limited in English, were very friendly. Restaurant was amazing.
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Hamutal
6.0
/10
Reviewed 467 week(s) ago

Expedia Group verified review

This hacienda's authenticity and outstanding landscape have all the potential to be a 5 star hotel, but lack of facilities and services prevent it from being one. There's hardly ever any staff/front desk, and when there is (usually the waiter) they don't speak any English. It's ok if you don't get what you want for your breakfast (we eat too much anyway), but it's really annoying when you try to tell them to help bring down your heavy luggage when you're in a rush to the airport and the taxi's waiting. The restaurant's menu is very pretentious, but food's nothing to write home about. The rooms are very cold at night/morning but there's no a/c or heating. Other than that, the staff's extremely nice (though no English), the place is very clean, and pretty. It's just not enough. They try to sell you their outrageously pricy SPA and jacuzzi, but boy, have they got bigger fish to fry!
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Verified traveler
10.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

Beautifully located in the Andes, the hotel is exquisite and charming, great staff and incredibly wild life in the surroundings
Number of reviews per page
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