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Staff was amazing and very accommodating, the grounds and views were breathtaking, authentic touches throughout (including a wood stove!), and the llamas were adorable. No complaints, highly recommend. Wonderful way to celebrate my birthday week.

We entered Ecuador completely blind not knowing what to expect and on arrival were met by a national strike, riots and soldiers on the streets, suffice to say we were a little scared. However our initial impressions and experience soon turned into one of the greatest countries I have visited, and undoubtedly the best hotel I have ever stayed at, seriously if you are ever in Ecuador (and you must visit) you have to stay at the Hacienda Rumiloma it is a wonderful hotel that not only treats it's guest like family, but is run entirely by the workers as a collective. I honestly have never felt so welcome and safe away from my own home. When the tensions died down we were eventually able to leave our hotel and explore the capital visiting the old town and the equator with our amazing tour guide Andres from the hotel. We also went on amazing hikes with some of the best views I have ever seen just behind the hotel! 100% must visit!

One of the best views you will find but we were the only guests in the hotel. Isolated mountain that can be scary. Staff is one of kind. Great service. The road to get to the hotel is very rough and steep. Distance from the airport is an hour but on hotels.com it says 33 min. That was misleading and caused getting a ride early in the morning be unpredictable

I can't say enough great things about the hotel and staff. They were amazing from check in until check out. If you are around Quito at least stay here 1 night.

Es ist ein sehr rustikales Hotel am Stadtrand die Lobby und Baar haben viele uralte Requisiten. Wer mal kein standard Hotel sucht ist mit dem gut bedient. Die Essens auswahl ist nicht gross dafür aber exzellent. Auf wünsch wird oder service werden sofort zur kenntnis genommen.

Such a beautiful and unique property and everybody was so lovely. I wish more people would have the chance to stay here. It was fairly empty…. We had a two-story room with a wood-burning fireplace downstairs. I have never stayed somewhere with that sort of amenity.!

El lugar es hermoso rodeado de naturaleza con linda vista a Quito, mi cuarto estuvo espectacular y la atención de primera.

This place is amazing for a quiet and restful stay, also if you want to have a romantic time. Food at the restaurant is really good, although little expensive, otherwise I would do this as my weekend place to lunch or dinner. For sure a recommended place to stay if you want to be close to the city key touristic points, or if you will go up to Pichincha summit

Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest for the remainder of the morning until we could find accommodations.

Es un lugar encantador, cuidan mucho de los detalles y el personal es súper amable y servicial. El lugar es muy cerca de la ciudad, pero distanciado lo suficiente para sentirse alejado y muy cerca de la naturaleza y respirar aire puro. Súper recomendado!

El hidromasaje en la catedral es lo máximo.

Magical. Just magical. Stop reading reviews and book immediately!

The hacienda staff was very attentive throughout the stay.

A beautiful and amazing stay at Magical Rumiloma

This was an amazing Sanctuary located in the mountains above the city of Quito. It was very easy to get there. We had the room called the cathedral which was amazing with a natural in-ground hot tub the authenticity of the rooms and the decor made you feel as though you are having the best Ecuadorian experience ever. They take care of you like kings and queens. The views are incredible of the mountains from the comfort of your bed and Lamas and peacocks at your windows and doors so peaceful so relaxing and they even have Wi-Fi LOL firewood for the bedrooms for the furnace and they bring you hot water bottles for your beds our family Can't Stop talking about how wonderful it was to stay at this Hacienda. My children are 11 and 14 and they loved it.

HACIENDA RUMILOMA IS LIKE HEAVEN ON EARTH, THE LLAMAS, THE PEACOCKS, THE FRESH AIR WAS ALL EXCELLENT. I SCORE THIS PROPERTY A 10. ALL THE STAFF MEMBERS WENT OUT OF THEIR WAY TO PLEASE US IN EVERY WAY. I WOULD MOST DEFINITELY RECOMMEND THIS PROPERTY TO ANYONE WHO WOULD LIKE TO SEE WHAT HEAVEN IS LIKE.

We stayed in the Cathedral suite for two nights. Our experience was simply unbelievable perfection. The suite itself is a palace and we could not believe this luxurious space was ours for just over $300 a night when such a room would easily cost anywhere between $1000 and up in the U.S. Not only was the room amazing, but the service and attention to detail was just incredible. Everything was just a dream - from the fresh fruit awaiting us in our suite to the turn down service including hot water bags heating each side of the bed, the absolutely breath-taking bouquet of roses in our suite and the rose petals spread throughout the rooms, the GORGEOUS decor. The restaurant, the bar and the grounds are also amazing. We spent our time watching the llamas, birds and peacocks that roam the property as well as hiking the grounds of the property in general. We also met the owner, Amber and she was amazing! Not only did she take the time to introduce herself and chat with us but she did everything in her power to make our stay as enjoyable as possible. Amber ensures our meals were to our liking, sent tea to our room to help with some altitude related discomfort, arranged our transportation to the airport, and even arranged for us to have an hour and a half massage in our suite which was really fantastic. Really, I can’t say enough about how amazing this place is and the staff that works there. They blew all of our expectations way out of the water and made us eager to come back soon!

The property was absolutely beautiful, a wonderful, secluded get away in the mountains while still being 15 to 20 minutes from the heart of Quito. However, it didn't feel like you were anywhere close to Quito while there. The suites were phenomenal, the food was outstanding (and brought fresh to our room at the time we requested), and for no charge they filled the room with rose petals and a huge vase of roses for our honeymoon. The best part, though, was that our driver got his car stuck on the way up the mountain late in or wedding night, and when we called to tell them we would be late to check in, the owner herself drove down and gladly picked us up. That single handedly turned what could have been a terrible experience into a wonderful night, and for less than 300 a night, there is no way you can get a better location, good or service, in all of Ecuador, and definitely nowhere close to that quality for that price in the States. If you're ever in Ecuador, spend the money here. It will be more than worth every penny.

A lovely hotel with tremendous style, personality and a view to boot. Amber was as good a host as one can hope for as she is so knowledgeable about the country and what it has to offer all variety of tourists.

Amazing place. So unique. Staff was always ready to go out of their way to ensure guests comfort.