What do past guests say about DoubleTree by Hilton London Excel?

DoubleTree by Hilton London Excel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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DoubleTree by Hilton London Excel

Name: DoubleTree by Hilton London Excel
Address: Excel, 2 Festoon Way, Newham, London, England, E16 1RH, Excel, 2 Festoon Way, E16 1RH, England
Rating: 8.5

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8.5

/10

Very Good

1,007 reviews

What Guests Say About Their Stay

Avril

10.0

/ 10

I’d like to start by saying - that was the nicest check in experience I think I’ve ever had , and I travel a fair bit. Was greeted at check in by the reservations manager (I’m really sorry to say I’ve misplaced the business card he gave me at check in incase there were any problems , I’d love to name him in person and would love him to have this feedback passed on / I checked in at around 2pm on the 6th of August ) What a friendly , professional welcome. This man is an absolute ASSET to the hotel and should be recognised for making such an impression. I was travelling with my son who has autism - and without making a fuss - this member of staff let it be known that anything we needed we were to ask. He showed such kindness and really read the situation perfectly. Beyond that , ALL staff were smiling and happy to help every time there was any interaction. This really seemed like an amazingly well managed hotel with lovely staff - really makes a difference. Room was spotless and well equipped and the outside area at night felt super safe with security on duty. Car parking was so convenient. I can’t recommend this place enough and will use every time I come to London now - even if I’m over the other side of town. 5 stars. P.S. Breakfast manager was lovely too this morning - hats off to her too.

Lee

10.0

/ 10

Clean room with a fridge so could keep water cool. Great selection at breakfast. Would stay again

Tracy

10.0

/ 10

The breakfast was amazing. So much to choose from and not too congested. Would recommend.

In the Area

See Map

Excel, 2 Festoon Way, Newham, London, England, E16 1RH

Main Facilities

Late check-out

Parking

Restaurant

Elevator

Multilingual staff

DoubleTree by Hilton London Excel is a 4-star hotels that has been welcoming guests since 2016. The accommodation went through a renovation in 2016. DoubleTree by Hilton London Excel is part of Hilton. There are 287 rooms spread across 9 floors.

What's around DoubleTree by Hilton London Excel

Excel, 2 Festoon Way, Newham, London, England, E16 1RH

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Exterior DoubleTree by Hilton London Excel

Discover More About DoubleTree by Hilton London Excel

General Information

Location

Located at Excel, 2 Festoon Way in London, UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND. Those looking to explore will find Battersea Park, Westminster Bridge, and Painshill Park nearby.

Facilities & Amenities

DoubleTree by Hilton London Excel has Late check-out, Parking, Restaurant, Elevator, Multilingual staff, and more.

Contact

Email: LONEX_GM@hilton.com
Phone number: 5404820
Website: https://www.hilton.com/en/hotels/lonexdi-doubletree-london-excel/

All facilities in DoubleTree by Hilton London Excel

Exterior

Others

Restaurant

Public Facilities

Restaurant
Elevator
Room service
Safety deposit box

Business Facilities

24-Hour Business Center
Meeting Room

Guest Services

Multilingual staff
Late check-out

Accommodation Facilities

Car park

Accommodation Policy & General Information in DoubleTree by Hilton London Excel

Check-in/Check-out Time

Check-in time: 15:00
Check-out time:

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to
Available rooms at DoubleTree by Hilton London Excel	287
Number of floors in DoubleTree by Hilton London Excel	9
Another facilities in DoubleTree by Hilton London Excel	Restaurant, Elevator, Room service, Safety deposit box, 24-Hour Business Center

Frequently asked question in DoubleTree by Hilton London Excel

What is normal check-in & check-out time at DoubleTree by Hilton London Excel?

The standard check-in time at DoubleTree by Hilton London Excel is starting from From 15:00 while the latest check-out time is at

What is the star rating of DoubleTree by Hilton London Excel

DoubleTree by Hilton London Excel has a 4.0-star rating.

How many floors does DoubleTree by Hilton London Excel have?

DoubleTree by Hilton London Excel has 9.

How many rooms are available at DoubleTree by Hilton London Excel

DoubleTree by Hilton London Excel has 287.

Does DoubleTree by Hilton London Excel offer late check out?

Yes, late check-out is available at DoubleTree by Hilton London Excel, subject to availability. Please contact the hotel directly to arrange this.

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More Reviews from Other Guests in DoubleTree by Hilton London Excel

Overall Ratings & Reviews DoubleTree by Hilton London Excel

Traveloka (1)

Other sources (1,006)

8.6

Very Good

From 1,006 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews DoubleTree by Hilton London Excel

Number of reviews per page

Top reviews

Nelly

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very clean rooms, tasty breakfast and very helpful staff.

Avril

Friends and family Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

frederick

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Yes

Makhosi

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Top hotel, friendly staff

Denis

Business

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

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Lee

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Clean room with a fridge so could keep water cool. Great selection at breakfast. Would stay again

Tracy

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was amazing. So much to choose from and not too congested. Would recommend.

Shannon

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Close to public transportation.

Dayna

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Staff were extremely helpful. They went above and beyond to assist you.

Bahijjahtu

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff Customer Relations poor

Abby

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, clean hotel and good, quiet location to use as a base to explore London. Would definitely stay again

Kimberly

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Everything was perfect, definitely coming back

Viktorija

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Amazing staff. Got a cookie and an ice cream when checking in due heat

Freya

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Smooth check-in, plenty of parking. Great room and breakfast was superb

peter

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful and stylish Hotel near the water.fantastic staff,I was happy with everything, looking forward to my next visit.

Wilson

with Children

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

No good experience

Mahsan

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Expensive but very convenient if you are attending a meeting at Excel.

Emily

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel, I stayed before a couple of years ago and since then they have introduced a vegan (and allergy friendly) cookie which is good to see. There’s slightly less selection for vegan & gluten free diets at breakfast compared to two years ago, but still very good. The staff, especially the lady who worked on the breakfast hosting, were all so friendly and helpful. The aircon worked great and was a lovely relief from the heatwave. The lifts are very small, worked fine but if you’re a wheelchair user it could be an issue if you don’t have a basic manual chair. Bed was comfy and I slept well. If I needed to I would happily stay again.

Balachandar

Friends and family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Excellent. Good location and relaxing

Irene

Family

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was fine

Number of reviews per page

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Others 4 DoubleTree by Hilton London Excel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.