Henson Hotel

Room was lovely, had everything we needed and was a great size. Staff were excellent and nothing was too much trouble. Parking on site was also a bonus. Great location for access to transport and Blackpool Pleasure Beach

Good location and perfect

Had a great experience over my stay there was a problem with my door not locking they were quick to help and changed my room which was really appreciated

I would not recommend staying here. This review is based solely on my personal experience. The property felt unclean and poorly maintained throughout. Everything looked like it had seen better days. The shower only had cold water, and the shower head wouldn't stay upright. There was dust and what appeared to be human debris on multiple surfaces, and the floors were in a particularly poor condition. Overall, the accommodation did not meet even basic expectations for cleanliness or maintenance, and I was very disappointed with my stay.

Enjoyable stay at the hotel. Staff were really friendly and helpful. Location was brilliant for us as we attended a concert at Lytham so the train station was less than a minutes walk. The hotel is looking a little tired and rundown, however, it was clean and everything worked. Thanks also for the complimentary breakfast.

The Henson Hotel is situated at end of Pleasure Beach in South Pier area of Blackpool. I haven't been to Blackpool for a long time and it was sad to see many of the hotels and businesses along the sea front now closed. Henson Hotel is an older property in need of a bit of TLC. The hotel itself was busy when I was there possibly due to Lytham Festival nearby...Hotel is ideally placed for train connection to Lytham and beach front is a short walk away. The corridors in the hotel are narrow and stairs to rooms steep which might not suit everybody. The decor throughout..white artex and wallpaper need upgrading. Staff were friendly and helpful. Bedrooms were basic with small shower room which again might not suit everybody. Beds were comfortable and rooms were clean on arrival. Room had kettle and small TV. Hot chocolate packets, tea bags milk sugar etc were provided. Breakfast at hotel consisted of selection of cereals,fruit juice, croissants, yogurts, toast and tea or coffee also available. One of the cheapest rates in the area which might explain its popularity as a lot of guests appeared to be checking in for short stays.

Great location and a good budget hotel.

It is a good hotel. Definitely a budget friendly hotel. Albeit wasn’t very budget friendly for me personally and so set my expectations quite high to which it didn’t live up to. I paid £71 for the night including breakfast. In terms of value for money would I stay again? For £71 for the night off peak season probably not. I’d say it’s more so worth up to £60 and that’s in peak season perhaps and that’s ultimately the only thing that let me down.

Very good hotel, esspecially for Pleasure beach. Very good for the price. We had a lovely stay.

Staff helpful. Room was tidy. Free parking.

Bed bugs. First time in life to experience this. I asked to be moved on second morning. The staff were helpful and moved me and bed bug removal was seen later. On checking reviews, July last year bed bugs were experienced by another customer. On the last night someone was checked in at 9 30pm across from me and within 45mins was having a domestic dispute where somebody else on the floor complained. They dealt with it within 10mins. I think they are trying to improve the hotel/ hostel but it is going to take time. The staff response to the issue shows this. I'm not going there again though. This is an honest experience reported.

Too much paint, smelly in the room and not good bathroom door, not lock properly. It’s too much cheap Hotel book in my life.

Very dirty premises. Carpets threadbare. Bathroom door had to be forced to open it. Black mould inside shower. Rubbish on floor inside lift. Felt like we didn't want to touch anything. Photos do not accurately reflect the condition of the premises. Would not recommend staying at this hotel. We decided to leave after 10 minutes inside the building, never had to do that before and we have stayed in lots of places.

Cheap and I suppose you get what you pay for, but the room wasn’t fully cleaned and dirty bedding left on the floor when we arrived, along with clean bedding which we had to put on the beds ourselves. Also a proper maze to find the room. Not enough sockets in the room. The shower rail fell off and I had to put it back on. The breakfasts and staff were great though

On arrival we was greated by a very friendly gentleman, who explained where our room was and said we have a sea view, bare in mind i booked a family room for 5! We was given a family room for 4 so we had to share a bed. Now the "family" room was on the third floor. Lift to the 2nd floor then stairs the rest of the way, thankfully we didnt have a baby with us as god help them stairs with a pram. Now the room looked okay ish, bathroom with shower and toilet, mis matched curtains and rusty curtain poles, the beds.. well if you like to scratch all night from bed bugs your in the right place, hard uncomfy mattress and one very thin pillow. As you can imagine zero sleep.. then down for breakfast in the morning at half 8, not a cooked breakfast as we assumed, but a continental breakfast in the same room as a huge pile of laundry and a shopping trolly. Lovely, lets not forget the argument between a member off staff and another paying customer over the hotel not having any hot dogs, then a comment to myself about the customer from the member of staff that was arguing,i wont repeat but lets just say it wasnt the most pleasant and quite a racist remark. Will NOT be coming back, do NOT recommend

We’ve just finished a 3-night stay at the Henson Hotel and had the best time making memories. As a mum with two kids (8 and 13), I found it the ideal 'base camp'. Location-wise, it’s unbeatable—5 minutes from the station and trams, with a £10 family ticket getting us to the Tower and Piers in under 10 minutes. The hotel itself is great value. Rooms are basic but functional, and the bar is excellently priced for both soft and alcoholic drinks. We were pleasantly surprised by the space and entertainment like the pool table and board games. However, the highlight was the staff. They are incredibly helpful and funny; they created such a warm atmosphere that all the guests were laughing together at breakfast. My kids noted that you’d never get this level of personal service at a big chain. We can’t wait to stay again!

Great hotel, great price and a good laugh with staff so friendly

Never had breakfast but great location. Will return again.

The Room was clean, bed comfortable and staff very friendly, down to earth and cannot do enough to help, I asked for additional pillows and there was no hesitation, Leah on the late aft/eve reception was so nice to speak to and friend not to say genuine, as for all the pull downs this hotel gets I found this to be clean, comfortable and booked to stay again this weekend. We stayed in the Dutchman last year and paid more and we could not wait to leave there. For a budget hotel I would recommend The Nelson as the staff also make it, thank you for a lovely weekend.

The best hotel I have stay in