Holiday Inn CAMBRIDGE by IHG

Very clean room and bathroom. Goos facilities throughout. Attentive and courteous staff. Special mention for Leoni on the wait staff who was particularly friendly and welcoming.

Very friendly staff. From the minute we arrived ,(reception team and guests social drink) we were made very welcome.

Its clear fhe hotel has had a lick of paint, but Stevie Wonder ciuld have done a better job Shower was hot and cold nit a consistent temperature. Bathroom from 20 years ago. TV had very little channels

Room was very clean, however bathroom needs updating, dirty sink and taps, ceiling needs repainting, dirty grout in tiles. Hotel isn'th

Try nice place. Staff was extremely friendly

First I would say I would recommend this hotel as a nice budget option, it looks lovely and is in a great location to access Cambridge and the surrounding areas, the pool and amenities are a great touch and the room was decent enough for the money which a nice tv, comfortable bed and a spacious room. - better suited for off peak travels Complimentary parking for IHG members was also a great touch meaning we saved considerably when it came to paying for parking unlike other hotels in the area. However - specific to our stay we were disrupted by a false fire alarm at 6am which continued for short bursts over a period of time because they “couldn’t reset it” which severely impacted our sleep. Our bedroom door was severely non soundproofed we could hear everything including the cleaning staff, knocking on other doors and other guests which sounded as if it was ours or in our room itself which wasn’t great and worsened by staying during half term meaning there were more kids around - which also meant the pool was very busy and we ended up not using it because of the amount of families at the time Also we had issues hearing water sounds from the bathroom and had no cold water on the day we checked in, making showering and washing hands difficult with only extremely hot water we also had issues with the toilet not flushing properly - the cold water was restored the day after when we had informed the reception staff but the toilet continued as an issue.

Staff are excellent, so friendly and helpful.

Nice reception and gym facilities.

Room tired, carpet worn etc. Bathroom not in good condition. Hairs from previous guest on bathroom floor. Lots of noisy large groups. Breakfast poor. Won’t be staying here again

Staff were warm and very welcoming.

Great location

Lovely clean room

We were warmly welcome to the Holiday Inn Cambridge by the lady on reception. The room was lovely and big, the breakfast was amazing. Thank you for the birthday cakes too.

All great.

Really good and modern hotel. I was genuinely surprised considering this was just a holiday inn.

Hotel reception is very nice. Rooms are very basic and bathrooms need updating. They were covered in limescale. We didn’t receive Bath robes which we requested. Restaurant and bar overpriced.

Good menu options and great there are also order options

Swimming pool and changing facilities weren’t clean, leaking ceiling. Had no female staff to clean it. Requested tea bags for the room. Didn’t arrive. When we asked at reception why they hadn’t been delivered was told they didn’t have any. They did we’d seen some. Poor staff and not kept to the usual standard we’d expect.

One night stay. Used the gym and pool. Connie very helpful in the gym. Restaurant closed when I wanted to eat but could eat from the same menu in the bar. Quick and efficient service. Special to be offered a glass of wine on arrival

Friendly staff.