Hotel Express Newcastle Gateshead

Hotels
5.8
/10
Fair
315 reviews

What Guests Say About Their Stay

Jeanette

10.0
/ 10
Yes the staff were very helpful from when we arrived would stay again in same room just need to put curtains on other window and sort the radiator

Siobione J

10.0
/ 10
It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.

Verified traveler

10.0
/ 10
It was a great place to stay specially for the value! Have been before and no doibt will go again
In the Area
See Map
Cuthbert St, Gateshead, England, NE8 1AF

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Express Newcastle Gateshead is a good choice when you are visiting Gateshead. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Express Newcastle Gateshead

Cuthbert St, Gateshead, England, NE8 1AF
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Discover More About Hotel Express Newcastle Gateshead

Location


Staying at Hotel Express Newcastle Gateshead is a good choice when you are visiting Gateshead.

About Hotel Express Newcastle Gateshead

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Hotel Express Newcastle Gateshead will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Express Newcastle Gateshead

Others Hotel Express Newcastle Gateshead
Others

General

  • Parking
  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Parking (surcharge)

Hotel Services

  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Safety deposit box

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Express Newcastle Gateshead

Important Note
  • Fee for English breakfast: approximately GBP 7 per person
  • Covered self parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Parties and events are allowed on site
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Express Newcastle Gateshead
19
Another facilities in Hotel Express Newcastle Gateshead
Microwave (shared), Refrigerator (shared), Smoking area, Parking (surcharge), Luggage storage

Frequently asked question in Hotel Express Newcastle Gateshead

What are available facilities at Hotel Express Newcastle Gateshead?
There are top facilites at Hotel Express Newcastle Gateshead such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Express Newcastle Gateshead?
The standard check-in time at Hotel Express Newcastle Gateshead is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel Express Newcastle Gateshead provide breakfast?
Yes, Hotel Express Newcastle Gateshead provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead has a 2.5-star rating.
How many rooms are available at Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead has 19.
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More Reviews from Other Guests in Hotel Express Newcastle Gateshead

5.8
Fair
From 315 reviews
Cleanliness

6.2

Room Comfort

6.4

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Express Newcastle Gateshead

Number of reviews per page
20
40
Top reviews
Dale
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Dirty and dangerous, mould everywhere. Faulty electrics. Turned hairdryer on, sparks then lost all power on the floor. Sleeping on concrete is more comfortable than the beds. Do not stay here.
ANTHONY
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I didnt get the room i booked on the first night double bed instead of family room, when i queried room was told they didnt have that type of room (double or kingvsize bed + single) complained the following morning was told i could have what i paid for that night (it did exist) obviously they had been redecorating room & the smell of fresh paint was nauseating, was not offered any kind of apology for room error
Read More
Wendy
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stayed for 2 nights (unable to change hotel due to the city been busy). Hotel dirty from front door to rooms carpets poor interior. The room was dirty and unkempt. Bathroom damp and smelly, mould everywhere. Shower hanging off the wall, poor water pressure and too hot as unable to control the heat. No where to hang clothes, cupboard space which was also dirty. No water provided, cups in room for tea also dirty. It’s a shame as it’s a great location. Would NOT recommend this hotel.
Read More
Philip
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Had to ask reception to switch heating in room off as heating wasn,t adjustable in room. Otherwise, pleasant stay as usual. Thank you.
Shloime
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was disgusting. The beds were old and bumpy, not comfortable at all. The floor was dirty smelly and no toilet in the room
Jeanette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes the staff were very helpful from when we arrived would stay again in same room just need to put curtains on other window and sort the radiator
Willie
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The ceiling by the window held up by black tape, 1 towel in the room for drying hands showering and for the floor after a shower. Towel rail falling off, shower curtain rail falling off.
David
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Didn’t have breakfast
Susan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were all friendly and helpful and there are no complaints there! The surrounding area wasn’t the best and there was nowhere close to go for food etc. The hotel is being redecorated which is great, however the room we stayed was either still in the process or had just been finished as there were broken and stained ceiling tiles, the shower and bathroom floor were not clean and paint spills were very noticeable. The layout made it seem like everything was just shoved in and the radiator covered by a desk. We kept seeing what appeared to be blue flashing lights similar to emergency vehicles throughout the night which alongside the local area didn’t help us in feeling safe. We did discover that the blue lights were security lights. The access to the disabled parking space was blocked by a skip and work vans were taking up space making parking difficult The cost was low budget but you can still have high standards
Read More
Lesley
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were not very welcoming, almost dismissive but helpful in the end so that was good. Rooms are not as picturesque as shown or very clean but bedding was absolutely fine. Lacked towels, no bath mat for leaking shower tray but the water was hot! Plenty of toiletries etc. Could make a tea or coffee but no water, nothing in vending machine and nowhere around to buy anything so go prepared! You are in the middle of a heavy traffic area and no facilities. Beds / pillows are not comfortable unless you like it beyond firm and with the surrounding noise / from the roads etc. just forget getting any sleep. It’s fine for a pit stop but nothing more.
Read More
Martin
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very small room, no hanging space Terrible breakfast
Paul
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It's was comfortable no problems.
Mark
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Ok……Where do i start….This isn’t a dig at the people that worked there but when we turned up it was obvious the painters had been in because of the smell. When we looked at our rooms they were uninhabitable & there was a crazy man wandering the corridor in just hes pants !! I had two of my daughter with me & both myself & Ruby have asthma ! We immediately booked somewhere else & I’ve been trying to get my money back on the two nights but nobody has got back to me other than this site to say everything was above board……Well it wasn’t !!! I wont be using this site or obviously the hotel again.
Read More
Nicola
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

People using drugs in the car park Room very unclean and nothing like photos that are all false Room smelt of cigarette smoke . Refused to stay there
Anthony
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The place is a little run down. Needs work to bring it up to a good standard
Arif
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Came over to stay the night for GNR in the family room, as we were 5 people. * Bathroom stank, we even bought our own air freshener. * the bathroom didn't have a lock * At least one of the blankets was not clean with marks * nit pick: the bathroom did need some modernisation * to top it of there were loads of bed bugs, which resulted us in leaving the hotel and drop my family back home in a 2 hr drive, and ended not staying We're not fussy people but the bed bugs was the key issue that made us leave. But I listed all the issues we faced, so that if can help others. It was suggested that the manager would call, but nothing Nevertheless the staff were very good, and cooperative
Read More
Dilini
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No room lights during my
Kim
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel was very basic but met our needs, no restaurant for evening meal and breakfast was not to our liking
Donald
icon-Leisure
Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Dust on furniture and cabinets, shower rooms were in poor maintenance and had pools of standing water. Property needs some attention.
Joanne Alice
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

To avoid abuse on a late night bus I stayed here and didn’t sleep a wink all night . Homeless people were given temporary accommodation and the room I was given was dated and had a funny smell . This hotel is like a can of cheap beans it does what it says on the tin .
Number of reviews per page
20
40

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Others 4 Hotel Express Newcastle Gateshead

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.8
Fair
From 315 reviews
Cleanliness

6.2

Room Comfort

6.4

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Express Newcastle Gateshead

Number of reviews per page
20
40
Top reviews
Dale
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Dirty and dangerous, mould everywhere. Faulty electrics. Turned hairdryer on, sparks then lost all power on the floor. Sleeping on concrete is more comfortable than the beds. Do not stay here.
ANTHONY
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I didnt get the room i booked on the first night double bed instead of family room, when i queried room was told they didnt have that type of room (double or kingvsize bed + single) complained the following morning was told i could have what i paid for that night (it did exist) obviously they had been redecorating room & the smell of fresh paint was nauseating, was not offered any kind of apology for room error
Read More
Wendy
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stayed for 2 nights (unable to change hotel due to the city been busy). Hotel dirty from front door to rooms carpets poor interior. The room was dirty and unkempt. Bathroom damp and smelly, mould everywhere. Shower hanging off the wall, poor water pressure and too hot as unable to control the heat. No where to hang clothes, cupboard space which was also dirty. No water provided, cups in room for tea also dirty. It’s a shame as it’s a great location. Would NOT recommend this hotel.
Read More
Philip
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Had to ask reception to switch heating in room off as heating wasn,t adjustable in room. Otherwise, pleasant stay as usual. Thank you.
Shloime
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was disgusting. The beds were old and bumpy, not comfortable at all. The floor was dirty smelly and no toilet in the room
Jeanette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes the staff were very helpful from when we arrived would stay again in same room just need to put curtains on other window and sort the radiator
Willie
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The ceiling by the window held up by black tape, 1 towel in the room for drying hands showering and for the floor after a shower. Towel rail falling off, shower curtain rail falling off.
David
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Didn’t have breakfast
Susan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were all friendly and helpful and there are no complaints there! The surrounding area wasn’t the best and there was nowhere close to go for food etc. The hotel is being redecorated which is great, however the room we stayed was either still in the process or had just been finished as there were broken and stained ceiling tiles, the shower and bathroom floor were not clean and paint spills were very noticeable. The layout made it seem like everything was just shoved in and the radiator covered by a desk. We kept seeing what appeared to be blue flashing lights similar to emergency vehicles throughout the night which alongside the local area didn’t help us in feeling safe. We did discover that the blue lights were security lights. The access to the disabled parking space was blocked by a skip and work vans were taking up space making parking difficult The cost was low budget but you can still have high standards
Read More
Lesley
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were not very welcoming, almost dismissive but helpful in the end so that was good. Rooms are not as picturesque as shown or very clean but bedding was absolutely fine. Lacked towels, no bath mat for leaking shower tray but the water was hot! Plenty of toiletries etc. Could make a tea or coffee but no water, nothing in vending machine and nowhere around to buy anything so go prepared! You are in the middle of a heavy traffic area and no facilities. Beds / pillows are not comfortable unless you like it beyond firm and with the surrounding noise / from the roads etc. just forget getting any sleep. It’s fine for a pit stop but nothing more.
Read More
Martin
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very small room, no hanging space Terrible breakfast
Paul
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It's was comfortable no problems.
Mark
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Ok……Where do i start….This isn’t a dig at the people that worked there but when we turned up it was obvious the painters had been in because of the smell. When we looked at our rooms they were uninhabitable & there was a crazy man wandering the corridor in just hes pants !! I had two of my daughter with me & both myself & Ruby have asthma ! We immediately booked somewhere else & I’ve been trying to get my money back on the two nights but nobody has got back to me other than this site to say everything was above board……Well it wasn’t !!! I wont be using this site or obviously the hotel again.
Read More
Nicola
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

People using drugs in the car park Room very unclean and nothing like photos that are all false Room smelt of cigarette smoke . Refused to stay there
Anthony
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The place is a little run down. Needs work to bring it up to a good standard
Arif
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Came over to stay the night for GNR in the family room, as we were 5 people. * Bathroom stank, we even bought our own air freshener. * the bathroom didn't have a lock * At least one of the blankets was not clean with marks * nit pick: the bathroom did need some modernisation * to top it of there were loads of bed bugs, which resulted us in leaving the hotel and drop my family back home in a 2 hr drive, and ended not staying We're not fussy people but the bed bugs was the key issue that made us leave. But I listed all the issues we faced, so that if can help others. It was suggested that the manager would call, but nothing Nevertheless the staff were very good, and cooperative
Read More
Dilini
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No room lights during my
Kim
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel was very basic but met our needs, no restaurant for evening meal and breakfast was not to our liking
Donald
icon-Leisure
Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Dust on furniture and cabinets, shower rooms were in poor maintenance and had pools of standing water. Property needs some attention.
Joanne Alice
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

To avoid abuse on a late night bus I stayed here and didn’t sleep a wink all night . Homeless people were given temporary accommodation and the room I was given was dated and had a funny smell . This hotel is like a can of cheap beans it does what it says on the tin .
Number of reviews per page
20
40