Macdonald Alveston Manor Hotel & Spa

Lovely grounds. Very convenient walking distance into town and RSC. Great modern gym with decent sized pool. Spotlessly clean throughout. However, Hotel building is looking a bit tired and breakfast was not as good quality as it was before Covid.

Beautiful, period building set away from the noise of the town centre, and only 10 minutes walk from the RSC theatre. We had the deluxe suite which, although grand and luxurious in its decor with a four poster bed, separate sitting-room and stained glass windows, had a slightly 'tired' bathroom. The bathroom blind had to be manually twisted at the bottom to close it for privacy, one tap had its trim missing and the extractor fan made the most horrific screaming noise soon after being switched on. This did subside each time, but it was an awful sound to endure if you were in the bathroom. The suite was very cold and no heating came on at 5pm as promised. The duty manager was excellent when we returned from the theatre, providing us with a portable heater, as well as manually over-riding the heating to give us some warmth in the end. We had a delicious cooked breakfast - full English and vegan English, plus an array of continental delights. All members of staff were so attentive, friendly and helpful, providing a caring and personal service. Parking is safe and at a small charge if £7 a day.

Simple check in though we had to wait until the room was ready. To be fair we were early so no issue. Room was huge and comfortable, if the bathroom was looking a little tired. The room was cold and we couldn’t get any heat at all so resorted to asking reception for a plug in heater which they provided. Breakfast was plentiful, though service was lacking somewhat. We waited almost 30 minutes for a latte coffee even with 2 reminders to the waiting staff. Normally they charge £4 extra for what they deem as ‘speciality’ coffees which seems a bit steep on top of the £24 charge for breakfast. However, we weren’t charged as we waited so long.

I was surprised that reception wasnt aware I'd paid . Also despite asking twice for an extra coffee mug non was forthcoming. The room wasnt as well serviced as it should have been. Otherwise the staff were very helpful.

I am still awaotign my refund asap.

£7 a night parking. Paying extra on breakfast menu…just leave such items off the menu! Customers didn’t know these until at the hotel.

Dear manager Last nites stay was horrific to be honest. I am angry and appalled. I stay there alot. The hotel bathroom was filthy. Got photos to prove it no etc bed sheets filthy. Noise levels horrific. Would you please reimburse me my money or able to offer me a room again for nothing to compensate me as I left earlier and having. To work all the time I wanted to relax last nite. Not a good experience at all. Not happy Matthew

Great price, great food and staff were very friendly and helpful. Will go again

The hotel is basic. Our room was in an extension which was probably 1960s. No double glazing, so cold. Very outdated and small bathroom. There wasn’t a very welcoming feel to the place - the maid just walked in, the reception got charges wrong and didn’t apologise for their error, just asked for more money. It was clean enough but all quite tired with fixtures coming off and mould in grouting etc.

Nice hotel, location ideal for walking into center of Stratford in 5 minutes, breakfast lovely...bathroom needs updating, spa treatments very expensive and didn't expect to be charged to park at the hotel

A stones throw from the centre. Very hospitable and friendly staff. Had a lovely cocktail in the bar which was very roomy and luxurious. Breakfast was great too. Parking was very reasonable £7/day The room was smaller than I expected for a deluxe room. I felt the bath was a grubby before taking a dip, but the very helpful cleaner soon remedied that on request. It is a hotel with a spa tagged on it rather than a spa hotel, but the facilities were sufficient for me to have a good massage and relax after a swim and sauna! We had a lovely weekend break, just what I needed.

Loved the historical feel to the area!

Nice hotel good location

Very niceplace

Lovely character hotel in very convenient location. Staff were helpful and friendly.

A clean tidy hotel with good facilities, helpful pleasant staff.

I want money back. I did tell them at reception and still nothing. Have photos to prove it. Utter filth. Really annoyed. Still had no response s.

Very good staff, atmospheric and ambience around the old part of the hotel. Modern rooms were very clean but twin was 2 singles pushed up together...a bit cosy even though the room had space if set put differently

Nice hotel good location, bar is a tad expensive!

Fantastic stay, great location and fabulous service. A big thankyou to the team in the restaurant, the breakfast was delicious and the service very welcoming and attentive. Well done everyone at Alveston Manor.