What do past guests say about Munstone House Hotel?

Munstone House Hotel is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Munstone House Hotel

Name: Munstone House Hotel
Address: Munstone, Holmer and Shelwick, Herefordshire, England, HR1 3AH, Munstone, HR1 3AH, England
Rating: 7.2

Guest Houses

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7.2

/10

Pleasant

122 reviews

What Guests Say About Their Stay

Gary

10.0

/ 10

Hidden gem. Excellent value accommodation with large bedroom and bathroom featuring quality fittings aligning with the period house. We had a delightful hot breakfast with a great selection of freshly prepared ingredients. Pleasant garden surroundings great to walk around and explore. Ample on-site parking too. Staff were very accommodating. Unfortunately due to our UK travel plans we could only stay for 1 night. Located close to a nice country pub within walking distance having great family facilities too.

Judith

10.0

/ 10

Very helpful staff particularly going the extra mile to provide gluten free breakfast

Ian

10.0

/ 10

Luxurious rooms,good breakfast,lovely setting,no restaurant or pub,but one within walking distance. I highly recommend this hotel.

In the Area

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Munstone, Holmer and Shelwick, Herefordshire, England, HR1 3AH

Main Facilities

WiFi

Munstone House Hotel is a guesthouse is located at Holmer and Shelwick.

What's around Munstone House Hotel

Munstone, Holmer and Shelwick, Herefordshire, England, HR1 3AH

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Discover More About Munstone House Hotel

General
Near Mappa Mundi & Chained Library Exhibitions

Location
With a stay at Munstone House Hotel in Hereford, you'll be within a 15-minute drive of Wye Valley and Mappa Mundi & Chained Library Exhibitions. This guesthouse is 1.7 mi (2.7 km) from Courtyard Theatre and 2 mi (3.1 km) from Edgar Street.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Mappa Mundi & Chained Library Exhibitions - 2 km / 1.3 mi
Courtyard Theatre - 2.8 km / 1.7 mi
All Saints Church - 3.3 km / 2 mi
Old House - 3.3 km / 2.1 mi
Edgar Street - 3.4 km / 2.1 mi
St. Francis Xaviers Church - 3.4 km / 2.1 mi
Hereford Museum and Art Gallery - 3.5 km / 2.2 mi
Hereford Cathedral - 3.6 km / 2.2 mi
Cider Museum & King Offa Distillery - 3.8 km / 2.3 mi
Hereford Cider Museum - 3.9 km / 2.4 mi
Shobdon Church - 4.2 km / 2.6 mi
River Wye - 4.5 km / 2.8 mi
Halo Hereford Leisure Pool - 4.8 km / 3 mi
Dore Abbey - 6.9 km / 4.3 mi
Hampton Meadow - 7.2 km / 4.5 mi

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities
Free self parking is available onsite.

Dining
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.

Rooms
Make yourself at home in one of the 9 guestrooms featuring DVD players and flat-screen televisions. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily.

All facilities in Munstone House Hotel

Functional Hall

Common Space

Exterior

Others

Restaurant

Food and Drinks

Breakfast
Continental breakfast

General

Parking
Terrace

Things to Do

Garden

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Munstone House Hotel

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 10:30

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

, There is no front desk at this property. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 16:00 - to 10:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Munstone House Hotel	9
Another facilities in Munstone House Hotel	Breakfast, Continental breakfast, Parking, Terrace, Garden

Frequently asked question in Munstone House Hotel

What are available facilities at Munstone House Hotel?

There are top facilites at Munstone House Hotel such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Munstone House Hotel?

The standard check-in time at Munstone House Hotel is starting from From 16:00 while the latest check-out time is at Before 10:30

Does Munstone House Hotel provide breakfast?

Yes, Munstone House Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Munstone House Hotel

Munstone House Hotel has a 4.0-star rating.

How many rooms are available at Munstone House Hotel

Munstone House Hotel has 9.

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More Reviews from Other Guests in Munstone House Hotel

Overall Ratings & Reviews Munstone House Hotel

Other sources (122)

7.2

Pleasant

From 122 reviews

Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

7.6

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Traveler Reviews Munstone House Hotel

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Top reviews

Gary

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Judith

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very helpful staff particularly going the extra mile to provide gluten free breakfast

Henry

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Room was the most out dated I've ever stayed in. TV didn't work.

Ian

with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Luxurious rooms,good breakfast,lovely setting,no restaurant or pub,but one within walking distance. I highly recommend this hotel.

Philippa

with Partner

4.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is lacking in cleanliness, our room had thick layers of dust on the surfaces and the inside of the wardrobe was filthy, the plug chain to the sink was in 3 pieces placed next to the tap and the bathroom door did not shut properly. The windows could all do with a clean and there were cobwebs to many of them with insects trapped so obviously had been there sometime.The bedside cabinet was broken inside. Breakfast was laid out covered in cling film that everyone had tried to remove and we had to request knives as there were none available. We gave polite feedback to the proprietor who blamed the cleaners, she offered us some money back and advised us to phone with our details but then was not in her office when we spoke to her on 2 occasions so could not process the money offered and also lost our number so could not call us back ? The fabric of the hotel is very nice, but it is sadly lacking in standards of hygiene and health and safety.

Harry

with Partner

8.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Lovely, spacious room, very friendly, welcoming member of staff, lovely bathroom and very comfy bed!

Leon

Business

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Clean room with all of the amenities that I needed.

Fraser

Leisure

6.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Nice and close to a great pub (The Secret Garden), Room was tired and had not been dusted with cobwebs all over. Heating was not on so a bar heater was switched on in the room. Outside the garden needed sorted as limited height due to lack of care, also steps were broken and needed concentration to navigate. Team (met one) was friendly.

Sarah

Leisure Family

8.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Lovely welcome and friendly host . Quiet convenient location . Spacious clean room with super bathroom facilities . Excellent breakfast . As two tall people we would have preferred a king size bed to the double in our suite and will request this on our next visit if one is available .

Sandra

Leisure with Partner

8.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Lovely old property, but in need of some TLC!! Obviously only serving breakfast is a disadvantage, as nowhere close for eating!!

John

with Partner

6.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

Book this place with the right expectations. 40 years ago it was probably the height of luxury - gold taps, fabulous baths. But today it doesn't boast the things we've come to expect (in our case, a shower!). Breakfast is an excellent buffet, but staff are generally invisible.

Antonina

Leisure with Friends

8.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Our stay pleasant. It’s a lovely place - a beautiful old mansion . A kind staff, they make very good breakfast,. This old place has its pluses and minuses as one may expect. It’s not too far from the centre but you need to have a ride or taxi because there are no walking passes and the road leading to a countryside is narrow. One little detail- it would be helpful to have hand towels and also instructions on how to use a hot tub with a remote control. :) Thank you for your help and kindness!

I H

with Partner

8.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Personally i loved it had a great night sleep old fashion property which i love loads of character

Robin

with Partner

8.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

This could be an excellent hotel - whilst clean maintenance and repair is need in rooms and outside - not everything worked - it is a beautiful building needs a bit of investment although did not affect comfort of stay to any great extent

Don

with Partner

8.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Apart from a hiccup at the beginning waiting for staff to arrive to check in we cannot fault this hotel. Our room was in fact a suite with a four poster bed and enormous bathroom.The service and food at breakfast ( included in the price ) was excellent. The whole experience was great value for money.

Maggie

Leisure

6.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

It was old and crumbling and it uncomfortable bed.

David

with Partner

10.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

We could not find fault with this beautiful b&b .We stayed in the Kidwel Suite it was amazing we will definitely stay there again it was clean and comfortable

Tracey

Leisure with Partner

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Very good, great breakfast, nice owner.

Karen

Leisure with Partner

8.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Clean and tidy. Second time we have been.will be back

Geraint

Leisure with Partner

2.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

I will always begin with a positive, we slept well. Unfortunately, this is the only positive comment I can make regarding our stay at Munstone House Hotel. On arrival, we weren't greeted by anyone. There was no one present at reception for 20 minutes when we arrived at 4:00pm check-in. When a member of staff finally occurred, we were told bluntly that we had not paid for our stay. Which we had. The member of staff then requested that we send her a copy of our bank statement to her personal telephone as proof. This was alarming as this is considered a breach of GDPR. Some 50 minutes after our initial arrival, the member of staff finally concluded that we had paid for our room. We had a table booked at a local restaurant. Therefore we were late for our pre-booked evening meal. Our initial interaction with the hotel struck us as a extremely unprofessional and unfriendly establishment. This continued when we entered our room for the night and were horrified by dusty and dirty surfaces. That had clearly not been cleaned for sometime. We’ll move onto breakfast. We were told that breakfast would be served between 8 and 9am. Again, when we arrived at breakfast there was no one there. The cereal bowls were flithy, with what seemed to be fly droppings on them, juice glasses that stuck to the table and only 3 cups on the serving table if guests wanted coffee (there was no tea). To conclude, I would NEVER recommend a stay at Munstone House Hotel. EXTREMELY DISSAPPOINTING.

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