Pendulum Hotel

Comfortable stay near city centre

Generally fine -some aspects e.g. lifts, rather tired.

The room was a bit crampt. But good overall

The staff was amazing. The room was small but clean and tidy. It has an iron in it, which had not been listed on Expedia. So, I’d brought my own iron, which took so much space in my carry-on. Every day, next to the elevator on 4th floor there was a smelly trash can with spoiled food in it, which was unpleasant. I’d just remove the can and ask people to dispose of their trash at a better place

The room was in an unsatisfactory condition, leading to respiratory discomfort after a three-night stay. The air conditioning was non extitant, and a musty odor permeated the space, likely due to soiled carpeting which hasn't been cleaned in a while and a malfunctioning exhaust fan in the bathroom. There was cobwebs above the wardrobe and strands of hair in the shower just when checking in.

We stayed in a large room with twin beds, very spacious and clean. The bedrooms are not air-conditioned, however there was a very good fan in the room which helped keep the room cool, during the heatwave. Breakfast was a very good buffet at £9.95/person (if booked the night before, £13.50 on the day) lots of choice. The staff were all very friendly and helpful. We were able to check in early but they do charge a fee of £10/per hour before the usual check in time of 2pm. A ten minute walk from Piccadilly station so good location too. This is the second time I have stayed here and will be back.

Friendly staff

Great room, very friendly and helpful staff.

It is beautiful hotel, Clean, Smelled amazing as you enter. Food was great, Staff were fantastic, Room was fab. The Garden is gorgeous. I have one gripe the bed was very uncomfortable in room 424 by the window. Very hard. But that's a small thing. Some people may like a firm bed. I highly recommend this Hotel. Also great value for Money.

This is a really well located, good value for money the hotel. I’ve stayed there a lot and will likely to stay there again - subject to weather forecasts. Definitely stay there if the forecast is for under 25 Celsius. The only reason I couldn’t give it higher is the lack of cooling solutions in the bedrooms. Whilst a fan was provided, it didn’t do much in a room that was already uncomfortably warm when I arrived. They need to sort some sort of air conditioner solution - even if they just itr and set up portable air conditioners over the summer.

Absolutely going to avoid booking this hotel again. On arrival, receptionist was rude and abrupt. The room was more like a suite, with a jacuzzi bath, bidet loads of room, very airy. Unfortunately we were awoken at 2am by water coming through the ceiling onto the bed. After a couple of attempts we finally made contact with reception to tell them. A member of staff came to assess the situation and gave us a key card for another room, which was luckily on the same floor as we had to move wearing our pyjamas. No assistance was offered by said member of staff. The second room was not on a par with our original, it was tiny, very cramped, and very hot, but we were very tired by this point and just needed sleep. Awake before 7am meant we'd managed about 4 hours sleep. When we went to check out the following morning the receptionist looked perplexed when we gave her keycards to 2 rooms, so explained the situation. Surely this should've been logged somewhere in case of an emergency. No apology was offered, and when asked if we could have some money back for the inconvenience, was told 'no'. Shocking attitude.

The hotel has air conditioning in common areas but not in the rooms or the restaurant. It will not frequently be required in our climate but should be bourne in mind if you are staying in hot weather.

Room was excessively hot, even with window open. Thankfully there was a fan. We got there an hour early and receptionist kept asking if we wanted an early check in, for £10, despite us already saying we were going to have lunch there and could wait! Food was good though and good location

First time stayed there. Excellent. There was a Polish lady on reception who was so helpful. Shes going on holiday as I didn't catch her bame

Just a bed for the night as I had an early morning train to catch. I stayed in a single bed room, quite compact. But the bed was very firm and extremely comfortable. The shower was incredible. Probably the most powerful shower I’ve ever had. Great way to wake myself up for a full day of travelling. The Garden Bar was pleasant to have a drink and snack. Can’t comment on the food as I didn’t have an evening meal or the breakfast.

Good overall, location, price

I wanted somewhere close to Piccadilly Station, so that I could catch an early train to the airport. This was clean, comfortable and very affordable. And a very short walk to the train station.

The staff at the reception desk were very nice. The pendulum is impressive.The room was as clean as it is possible for a room with an old and shabby carpet. Some of tje furniture looked old and ugly.

A miserable experience in a delapidated hotel.

Fabulous location. Staff were all amazing, they were welcoming and polite and helpful. Breakfast was really good, hot food was all piping hot and scrambled eggs made to order Sue was a superstar and nothing was to much trouble she was so helpful and congratulated all that had taken part in manchester marathon and engaged in conversation with them as well as cracking on with her job. Rooms are not the most modern but had everything you need and were clean, tidy and restocked each day. If I'm ever in Manchester again I would definitely stay.