Pullman London St Pancras

Great location near Kings Cross station. Breakfast was enjoyable and the bed was comfortable. Staff were extremely helpful and friendly. Always a smile on their faces and willing to have a quick chat. We enjoyed our stay.

Loved my stay, staff were very attentive and friendly. Great location, a beautiful hotel vibe and the breakfast choice was vast. Will definitely stay again. Thank you!

Excellent

From friendly staff on the reception, to light, clean and spacious rooms. Hotel perfectly situated for St Pancras, Eurostar.

The room was clean and ready for us on arrival. The hotel staff was friendly and willing to assist me.

Very nice and friendly staff.Lovely room

Room was superb. Very spacious for London. Bed extremely comfortable. Cot was ready in room for Baby. Shower is absolutely fantastic.

Lovely room but far too hot and the thermostat didn't give me a "cool" option, only heat. Hardly slept due to it. I arrived late at night and was knackered, otherwise I would have asked reception to sort

Great team. Room wise - fine. Felt a little tired as did I.

Did not have breakfast

Pros: - spacious room - sauna - great bed - free waters (1 still, 1 sparkling) every day - easy access to both King's Cross/St Pancras and Euston station - Ali is amazing and deserves a raise. When we were leaving, our uber was very confused and kept trying to direct us to different places for pick-up. Ali took charge and helped us by speaking directly to the uber driver to identify where to meet and took our luggage each time we had to move to meet our driver. Cons: - check-out is at 12PM but our keycards did not work after 11AM. we had to go down to the front desk to get them working again - towels were not soft - there was a weird sulfuric smell every time we used the sink in the bathroom. - check-in clerk (very tall female) seemed very annoyed that we were bothering her and keeping her from flirting with the other front desk clerk and playing with cards to do her job. we were trying to fill out the health questionnaire to get access to the gym facilities. Overall, a great hotel with good/easy proximity to transportation. Would stay again!

great room and breakfast

Excellent service, helpful staff, clean and tidy, went above and beyond to make us feel special on our daughter’s birthday. Gorgeous view from higher floors from the lobby and rooms, breakfast spread is decent

Overall the hotel was great, the room was large and clean and staff were friendly. My only feedback is regarding the washroom faucet and sink that was not working properly and it did not look clean.

Fantastic hotel with an excellent atmosphere. Hotel staff were very friendly and welcoming. The room and communal areas were all very clean. Lovely bar and restaurant. Comfortable bed and good sized room.

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Room was very warm, unable to sleep. air conditioning not working even with temperature set to minimum, window only opened slightly. Staff not interested when reported on checkout. Otherwise clean with usual room amenities.

Great stay at a very convenient location right next to St. Pancras. The staff were all very helpful, and the facility is clean and quiet throughout.

Staff are not helpful

Great location, friendly staff, comfortable room