The Castle Hotel

Last minute booking and myself and my husband were very impressed with this hotel. Staff lovely and friendly

Very good value for money Hotel in convenient location for exploring Berwick. Nice breakfasts, very friendly staff. Only down side was parking was several hundred metres away, but would not stop me visiting again.

Lovely spacious room, very clean and great bathroom. Continental breakfast was sufficient. Great, convenient location.

The location was ideal and facilities clean and very comfortable. Breakfast service good. Apart from lady who served breakfast other staff were unfriendly and not at all welcoming.

An overnight stay after a challenging day with personal family issues. A quiet room in a hotel that suited my time -arriving late after a long journey. The hotel seconds walking time from Berwick upon Tweed station met my needs.

I was travelling with my sister, so booked a Triple room so that we could share, but have separate beds. Contacted the hotel via Hotels.com a few days ahead to ask about check-in, stating the specific room I had booked - a triple - but had no reply. The next I heard from them was that they’d taken payment. Only when I emailed the hotel direct did I have a response, but no mention was made regarding any issue with the room. My sister checked in slightly before me & unloaded - into a very small double room. At no point had the change in room been communicated, so I had to flag it with the front desk when I arrived slightly before 7pm. The hotel had overbooked the triple rooms but either no-one had noticed, or bothered to communicate it to me, despite charging me the triple room price. The lady on the desk was very apologetic and refunded me the price of the 2 cooked breakfasts I’d paid for (continental-only is included in the room rate) so the overcharge was lessened, but I would rather have had better communication or the room I paid for! It appeared that refunding food was all she was able to do in the system. All that aside, the rooms are clean and comfortable, breakfast very nice and staff very friendly. But bookings and communication via third-party platforms need improving. Overbooking more expensive rooms is really not on!

The hotel was excellent for us. The staff were brilliant and very helpful, the food was all wonderful and the location was perfect. There were some very minor faults i could give if pushed, but overall it was a very enjoyable stay.

Cozy, spacious room. Hotel is very near train station.

Fantastic hotel surpassed all expectations Right near station and so easy for everything

Amazing place all staff so helpful

Very friendly staff clean and tidy

Friendly helpful staff

Great for a single night business stay, quiet, clean, warm. Bathroom very small, and the bathroom door didn’t close but would definitely stay again.

Not bad but bathroom wash-hand basin tiny

Clean room, good service and breakfast. WiFi service was patchy.

I had a lovely stay at The Castle Hotel. The room was clean and comfortable, and the breakfast was excellent. I especially enjoyed the cozy bar – a perfect spot to unwind in the evening. Friendly staff and a charming atmosphere made it a great experience overall!

Really satisfying break, with excellent bar service food and drink.

Plain but perfectly well appointed, a good place to stay at the price

Great for exploring the area 2 minute walk to train station and bus stop. Continental breakfast was very convenient and made getting an early start easy. Staff very friendly and helpful.

Conveniently located by the railway station and bus stops. Accommodated my gluten free breakfast requirements well