Hotel Lobelia

Staff was helpful and pleasant. Check in was easy

Nice area, convenient to Bol airport, the breakfast is amazing, theres a coffee shop downstairs and near the Abyssina restaurant.

Clean room, excellent services. Thank you

Great experience

The room was amazing for the price... it had amenities I didn't think came with this category of hotel, like a mini-fridge with bottles of water. The ceiling was high and solid and the floor was thick, so the only noise issues came from the hallway and those didn't occur late at night. The breakfast was more varied than I expected, and was included with the room. The hotel is just a couple of minutes away from the airport, and the complimentary shuttle is included, so perfect for an early morning flight. The staff is delightful (although I found that true in much of Ethiopia). A great value.

Good service

Staff made this stay most welcoming and enjoyable. Also, they were very quick to react to issues rasied as well as offer complementary add-ons. Whilst

Unclean room. Wifi does not work, roaches in the room.

The steam service should have its own shower and changing room, but understandably space is an issue like most hotels of the city.

Washrooms is so dirty

All around great friendly service.

Friendly, efficient service. Very helpful staff. Comfy bed and decent bathroom. A little noisy due to poorly fitting windows. But good value and would stay again.

Loved the staff, the 24-hour room service and our room.

I don't like

We stayed for a week and were generally disappointed by the suite as the photos did not match reality, especially the bathroom. Shuttle service was almost 2 hours late for our airport pick up even though we were confirmed and on schedule at least a week prior. It only arrived after we'd made several phone calls to the hotel asking about the shuttle driver's whereabouts (they kept lying to us by saying it'll arrive in 5 mins). Once we made it to the hotel frustrated and exhausted, we complained to the lady at reception only to be met with an apology and a sad explanation that they had to prioritize picking up other passengers that were supposed to arrive the previous night - which was an insulting explanation for us. Furthermore, the floor our room was on was extremely noisy due to rowdy and disrespectfully loud guests - I was personally awoken between 2-5am for several nights in a row. Staff wasn't helpful in managing their guests. Manager was hard to reach as he hadn't shown up to the reception desk or the hotel during our entire stay. We've made several complaints to the reception staff and they ended up giving us false hope in a potential room change. As part of VIP Access perks, we did not enjoy all the benefits. Facilities are a joke - spa is just a steam room, no massage, unsanitary and tiny gym.

Fair value for money........................

Perfect for transit in Addis ! Comfortable and homely and very helpful staff has a gym and steam room too and great cafes and restaurants at doorstep

Amazing customer service, comfortable, clean and the location was close to anything you want and need.

It was fine and clean room good service

It's a nice place to spend time w