Auberge de Cassagne & Spa

Quaint, quiet, clean

Our stay at this property was very disappointing. The room and bathroom were spacious and well appointed, but the flies in the room were hard the get rid of the first day. Then, when we came back to the room after dinner the second night, there was a lizard crawling up the wall. The food in the restaurant was delicious, but the service was abominable! The staff needs serious training on how to be polite and to make guests feel welcomed. We had a 7:30 p.m. reservation and noone even spoke to us for 30 minutes after we were seated. They did not give us a menu until 8:10. We found all of this unacceptable for a Michelin starred restaurant! The breakfast buffet was mediocre and meal on the lovely patio was marred by the sounds of screaming children on the playgrounds of the schools that abutted the property on each side. This hotel and spa failed miserably as a relaxing retreat.

An amazing stay. The room was clean and spacious. The swimming pool area and gardens were immaculate and the quality of food and service at the restaurant was exceptional.

Lovely hotel even in winter! Clean and comfortable rooms. Staff excellent very helpful. The spa is a treat especially the steam room. Delicious wines and salads. This is a special place.

Je viens depuis environ 10 ans et c'est toujours aussi bien

Clean room. Had to ask for iron.Room Service was great. Staff in front was just okay. A couple of times, they didn’t say hello.

Gym was below average relative to other amenities and the property. Spa and pool, steam room and sauna were great. A really nice small hotel.

A warm welcome and top service : from the Owner who checked on every one at diner to the all Staff in the Auberge The cuisine was top ,a wonderful Chef ( & Attention to our gluten free diet a plus ) We do Thanks Chantal and Sendrine for the Adapted Massage wich really do take care of your conditions thanks to the diiférents techniques developed over the years !!! A wonderfull encounter ! Thanks everyone

Amazing food, friendly staff and excellent service. Highly recommended.

This is a great 4 star property, the rooms are dated.This is NOT a five star property, Four Seasons Hotels are 5 stay properties. This in comparison would be a 3 star, but being generous, I’ll say 4 star because of the area in which it’s in, The breakfast, for the astronomical fee they are charging is shocking.

Delicious dinner. Lovely staff.

Spa services and other amenities were excellent! The room and pool service were extraordinary providing a nice selection of food and drinks and amazingly fast service! All of the staff were highly professional and very hospitable!

The property is stunning — we received a room upgrade upon check-in to the pool suite, which was spacious and conveniently located next to the gorgeous pool. Our meal at the Michelin-star restaurant was outstanding - and reasonably priced for the high quality. The hotel is a bit outside Avignon and I can’t really imagine staying there without a car, but there’s free parking and plenty of spots. 5 star stay! Would definitely recommend if you’re looking for a relaxing few nights in Provence.

The pool was great, especially during the hot spell

Very good place.

Superb customer service!

Really quiet and charming.

Nice facility, friendly service

Fantastic hotel. Beautiful pool, great spa, gorgeous setting. Staff were so friendly and so nice to deal with. There were lots of EV chargers at the hotel. The breakfast was not to our taste but very substantial. Avignon is about a 20 min drive from the hotel- parking in Avignon is extremely tight; typical for an old European city. The Parking des Italianes is an outdoor parking lot with a shuttle to the city center that is very regular. Try to get a spot under trees so your car doesn’t get too hot while you are out. The hotel overall was a highlight of our trip and a lovely relaxing place to stay after some sightseeing in Avignon.

Excellent hotel with beautiful spa and Michelin restaurant