ibis Sarlat

Could not find any faults with this lovely comfortable hotel.

Thoroughly enjoyed staying at the IBIS Sarlat. The staff went out of their way to make you feel really welcome and were incredibly helpful making suggestions on places to visit to make your stay memorable. When there was a problem with the TV, in the room, the staff did their utmost to repair it. When they realised they would have to call someone in, to solve the problem, they immediately arranged a move to a much larger room and helped transfer clothing/other possessions. They were like breath of fresh air and are a credit to the hotel chain. The room was also exceptionally clean which was a real treat to see. If only other hotels were like this. The other great thing is the hotel is located directly opposite from one of the better restaurants, in the town, and is only a 10 min stroll to the medieval town centre which is beautiful to walk around.

The Hotel seems to have new faces as regards Day to Day Management, not as friendly or inviting as their previous Team

We arrived late and the concierge was a really kind and helpful despite her limited English. Although the hotel is about 10 min walk to the medieval downtown I felt was great away from the noise and easy access to main road to continue our journey.

The room was spacious, and very comfortable. The staff was all excellent and went out of their way to help us.

Short walk to city centre, secure parking for our motorcycles which is a must, exceptionally clean. Would definitely use again.

The reception staff here was outstanding. I feel bad I lost the note with their names because they truly were exceptional. All four ladies that staffed the front desk in morning and evening were people who see hospitality as a calling not a job. They were kind, patient, gave us good directions, listened to our excitement and shared it. We stayed 5 days so we saw quite a bit of them. One day a large group came from Australia and I watched as one guest came down to complain the room was too hot and then next came down to complain the room was too cold. I marveled at how well the staff handled each situation. And when I asked for a chair in the room instead of an ergonomic ball, they made it happen right away. Room was bigger than most European rooms. There is laundry onsite if you need it. Breakfast was worth the price and there is beer and wine in the evening. It takes about 10 minutes to walk downtown and the parking garage was very tight - I feared those corners and preferred parking on the street. That aside though, I really compliment the staff and wish I could remember their names (Sara? Hannah?)!!

Very good service, clean and very close to town about 5 minutes walking. We booked it last minute and it was perfect

I enjoyed my one week stay at Ibis Sarlat. It's a very good location, spacious room, very clean, comfortable bed and very friendly staffs especially Noémie. She was warm and welcoming when I arrived. She was also very helpful and patient with all my questions as I needed lots of help in finding tours and transportations. I really appreciated Noémie and everyone for making me feel welcomed .

Very nice Hotel in a good area close to town

Nice budget friendly hotel within walking distance to the old town. Staff were very friendly and helpful.

This was not our 1st time here, Hotel location for access to town centre is perfect, car parking is plentiful and its worth using the underground parking if you want to keep your vehicle cool, staff are brilliant always.

parking is important and available, a short walk to old city

Just had the weekend in Sarlat, picked the Ibis for its location and free parking, on arrival check in was swift, no complications, Room was clean and big enough one didnt hit the bed when walking around, Bathroom was adequate and Staff couldnt do enough, always proactive if we wanted something and we could get a night cap at the Bar before bed, didnt take breakfast but it looked good going by how many guests were partaking, an enjoyable stay, have to mention Sarah at reception who was just perfect when we had a request or needed information, Thank you Guys

Friendly staff and fantastic restaurant just across the street.

Excellent little hotel close to the center of Sarlat. Very comfortable and clean, especially for the price. The lady at check in was very kind and helped me with a kettle to make some tea in the room. We arrived late (1:30am) but we were happy they waited up for us especially after all the flight cancellations. Upon checkout everyone was friendly. Would stay there again!

They’ve made a good effort to do things ecologically. The room and bathroom were fine. I liked having a window that opened. However, why does France not use window screens to keep the mosquitoes out? Anyway, good sized room. Nice breakfast area and round the clock snacks available. The big negative for me was the horrible condition of the bed. It was like a mountain in the middle where 2 single beds were joined, and a deep valley on each side. 4 nights sleeping in a hammock. I didn’t ask for another room because the hotel seemed pretty full, and probably the same quality bed in other rooms. It was super uncomfortable, especially with the spinal problems I have.

The hotel is well located, rooms are clean and modern. Elevator and corridors are dated. Breakfast is reasonable. Parking lot is excellent. The hotel is a very good value for the money.

excellent welcome from staff

One of the best Ibis hotels we’ve stayed in and we use this chain a lot traveling through France with our dog. It was exceptionally clean and even had complimentary drinking water in room. The underground secure car park was great with direct access into the hotel reception. Only a short 10 minute walk into the beautiful centre of Sarlat where there are many options to eat and drink. Will definitely use again