La Croix-Blanche

Lovely little hotel, on the main strip but not noisy as we had a room to the side. Lovely to hear the church bells ring in the morning! Staff were super friendly, would definitely stay again :)

Last one to leave :-( hotel will be closed for 1.5 years Lovely place and amazing people

First the positives. The hotel location in the center of Chamonix is fantastic. All of the staff I interacted with were helpful, pleasant and charming. Top-notch! Rooms were also affordable. Unfortunately, the hotel has somewhat of a feeling of being a flophouse. It is old and rundown and not well maintained. My room had carpet and curtains that look to be from 1974. The furniture was very basic but extremely beat up. Coffee stains abound on the nightstand and TV table. The floor was quite saggy and creaks as you walk across it which means you can also hear every footstep in the room above you. The bathroom and my room as a whole have had few updates since perhaps the World War II era. Even the old built-in cast-iron tub is still there. While, it might be viewed as somewhat quaint, the black mold growing around it and the haphazard white paint that was slapped everywhere in the bathroom in an attempt to brighten up the room, made it feel icky. Also, there were gobs of human hair at the base of the bidet. Paint was peeling from the bathroom wall along with tiles missing around the baseboard. There was a large storage cabinet in the room which had a door that would not stay shut. I had to prop up a garbage can in front of the door to keep it from always swinging open. There was nothing about my room that allowed me to recharge after spending a day in beautiful Chamonix. It was a depressing room to come home to. The price was right, but I wouldn’t stay here again.

מלון ישן וחמוד. ממש ברחוב המרכזי בשאמוני. פקידת הקבלה היתה ממש נעימה. למרות שהמלון מרדעשן היה נקי ומתוחזק. ואווירה נעימה. שהינו 2 זוגות

Ok room but tv didn't work. Staff were friendly,however and the price was reasonable

Great location, nice and responsive staff, clean room. Needs a facelift, there was grey tape in every spot needing repair with P#. Otherwise, highly recommend.

Our stay was enjoyable, the staff was super friendly and helpful. The location was perfect! It’s just fair to remember it’s an older hotel so it comes with quirks because of that.

The staff was wonderful, breakfast was entiful, location was great, BUT the room was a disappointment. ,The matress was very old, the carpet was dirty with any stains, the walls had lots of marks on them.

Beds were good. Rooms good. Staff good. Every thing good but no AC and weird bathroom configuration. Would stay here again. We were allowed to leave bags for the day and check in early.

Great

Great location. The room is a bit dated but very spacious. Coffee/tea machine at reception is a nice plus.

Great place to stay, it’s centrally located so easy walking to many restaurants and shops. The views of the mountains are amazing!

The front desk staff was very friendly. I enjoyed the free hot cocoa/coffee/espresso machine.

Lovely stay, amazing staff, great breakfast.

It was amazing and Amira was very nice and helpful, she made the check in very smooth and answered any question we asked. I really recommend this place.

We had room 31 in the back building. The room was a good size and there was a nice view from the window with a little breeze and the bed was big and that's where the good ends. The room stunk, it smelled musty and of timber rot. The room was stinking hot without air conditioning or even a fan. I complained to Amy at reception who spoke to her Manager about it. The hotel was full and we were staying 3 nights so the Manager went to the room to investigate and offered to do a deep clean on the room and the cleaner gave us some deodoriser to try to mask the smell. Eventually she offered me another room which had no ventilation and a small window up high that did not offer any breeze, we decided to stay in the stinking room. They eventually found a fan for us from a departing guest which was some relief. The bathroom has no window or ventilation, water leaked through the ceiling and dropped on you, the bidet leaked, the sink got blocked, which the cleaner unblocked. It was like staying at Faulty Towers. The Manager handled the scenario very badly, offered no compensation of a partial refund or a breakfast. We found out on departure the hotel is being pulled down later in the year after 7 years of waiting for local approval, they new the condition of the room but still took the booking and I dont think any maintenance has been done on any rooms in that time. I must say Amy at reception is fantastic and Flo the room attendant is lovely and helpful.

Excellent, old school Alpine Hotel. Thanks.

The hotel is in a wonderful location on a main street in Chamonix. It is convenient to everything. You couldn't have a lovelier view. I could see Mont Blanc from my balcony window.

Excellent location, everything a short walking distance. Staff friendly and helpful.

Room was a nice size but probably should have been updated 20 years ago. The beds were hard and uncomfortable. The shower head was broken. We let the front desk know about it st 8 am. We were told it would be fixed while we were out for the day. When we came back at 7:30 pm the shower head had not been fixed. My husband got tools from the front desk to try to fix it himself so we could use it, but he could not fix it. The only good thing we have to say about this hotel is the location was great, and very friendly staff. We are not people who stay at expensive hotels so we are not terribly picky but this one was really a bad experience. You would be better off spending a little more money and going someplace else. I know we will never stay there again.