Castellum Suites

Apartments
8.4
/10
Very Good
77 reviews

What Guests Say About Their Stay

Phuong
10.0
/ 10
Rania, the receptionist, went above and beyond to make us feel comfortable. She thoroughly explained everything and gave excellent local recommendations. And most importantly she helped with my lost handbag; I left my handbag behind during the checkout process. The bag has passports and other important stuff. I came back to look for it and she had it ready on the front desk…phew… She’s a life saver!!
Adriana
10.0
/ 10
Super clean. Excellent location. Very friendly and helpful staff, especially Rania at the reception and the tall thin man at the restaurant. On some days the food was very good with lots of options, on other days options were limited. It was a pity the pool was not open
Charles
10.0
/ 10
Everything was excellent from the food, to the people I cant recommend this hotel enough. It is walking distance to the Medieval old town as well as the modern new town. Can not wait to go back
In the Area
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Ag.Ioannou 8 - Nea Poli, Dimos Rhodes, Nomós Dodekanísou, South Aegean, Greece, 851 00

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Castellum Suites is a good choice when you are visiting Rhodes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Castellum Suites

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Ag.Ioannou 8 - Nea Poli, Dimos Rhodes, Nomós Dodekanísou, South Aegean, Greece, 851 00
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Discover More About Castellum Suites

Location


Staying at Castellum Suites is a good choice when you are visiting Rhodes.

About Castellum Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Castellum Suites exclusively for you.

Get precious and unforgettable moment during your stay at Castellum Suites.

All facilities in Castellum Suites

Others Castellum Suites
Others

Public Facilities

  • Others
  • Restaurant
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Tours

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

General

  • Smoking area
  • Parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Castellum Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

The property is closed between January 1 and April 20.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 22:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Castellum Suites
140
Number of floors in Castellum Suites
4
Another facilities in Castellum Suites
Others, Coffee shop, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in Castellum Suites

What are available facilities at Castellum Suites?
There are top facilites at Castellum Suites such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Castellum Suites?
The standard check-in time at Castellum Suites is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Castellum Suites provide breakfast?
Yes, Castellum Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Castellum Suites

8.4
Very Good
From 77 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Castellum Suites

Number of reviews per page
20
40
Top reviews
Phuong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Rania, the receptionist, went above and beyond to make us feel comfortable. She thoroughly explained everything and gave excellent local recommendations. And most importantly she helped with my lost handbag; I left my handbag behind during the checkout process. The bag has passports and other important stuff. I came back to look for it and she had it ready on the front desk…phew… She’s a life saver!!
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Maya
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Overall it was alright. Room was very tidy, not a bad view from the balcony. Staff were friendly. There was lots of different options for food so no complaints. However, some of the people staying here were love island wannabes. The pool area is below average. We did not go in it once but the beaches are just a 10 minute walk away.
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Adriana
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Super clean. Excellent location. Very friendly and helpful staff, especially Rania at the reception and the tall thin man at the restaurant. On some days the food was very good with lots of options, on other days options were limited. It was a pity the pool was not open
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Everything was excellent from the food, to the people I cant recommend this hotel enough. It is walking distance to the Medieval old town as well as the modern new town. Can not wait to go back
Joanna Katrine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Inconsistencies with the staff and messages. Rules for some rather than rules for all. Many guests did not wear masks and gloves when at the buffet though it was required. Then we got yelled at for not wearing masks while looking for a table near the end of the night. All guests received table service but we never did. Front desk staff were rude and unhelpful. Only shining light was the night manager Michael. Plus Katrina, Rhia and Nicolette in the restaurant we’re awesome, and should all be working at a 5 star resort! Food was ok and the booze was basically fire water, really not good. Will not go the all inclusive route next time. Not worth it. Attracts poor clientele. Great location though, hotel does have potential to be better than it is.
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Verified traveler
10.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

All-inclusive buffet exceeded expectations. Lots of choice and variety. Also, drinks were good quality, not the usual watered-down rubbish you get at most all-inclusives. Excellent, convenient location for old town and marina. Staff very friendly. Would stay again without hesitation. Outstanding value.
Hannah
6.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

There were ants!
Rachel
6.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Rooms are modern and clean but not big and balcony not great as it never got the sun and it overlooked a playschool which was noisy. The location of hotel is good if you want to walk 10 mins to old town and shops. There is a very good cafe jn the playground beside hotel called Estrella, well worth a trip for coffee, breakfast or lunch. Food for all inclusive was as you would expect. A lot of meat and dried up looking food, salads were good. Drinks included in package were very cheap feeling quality, in fact I regularly went out to eat and drink. Service is not great or indeed any way friendly as you would expect. Personally I would not stay there again but in fairness the price was good. Also, pool area very small compared to amount of rooms, most days there was not an available sunlounger for me
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kim
8.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Small hotel but very very clean. Pool area is small and not enough sunbeds for the amount of guests not alot they can do as they dont have the room to add anymore but it is a downside to an otherwise great hotel. The food is good but very repetitive. No entertainment and nothing for kids to do other than the pool so wouldn't recommend this hotel for families. The old town is a short walk so went there everynight lots of places to eat drink and loads of shops. Bit more expensive than other parts of Rhodes i found though. The staff at this hotel are amazing so friendly and helpful. The rooms are modern and very clean we had a ground floor room with a massive balcony just no view but there never is much of a view at groud level but the size was great. Bed was comfortable and the shower was also good. Overall great value for money spotlessly clean comfortable. Only negatives are lack of pool space and lack of entertainment.
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Verified traveler
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Great hotel with a perfect location to walk to the old town! Staff very friendly and helpful. Rooms were spotless- only flaw is bathrooms were a bit small - can really only fit one person at a time. Pool was always clean too Food was good- always had a fish option (I don’t eat meat) but would liked to have seen more Greek dishes. Overall we loved our stay and would recommend 👍👍
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Great staff, very friendly made u feel comfortable...All inclusive was value for money, lot of variety especially in breakfast... Finally location of the hotel was excellent not noisy but very close to old city walls and a short walk drom city center
John
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

The staff were very friendly and accommodating. The Hotel was clean and in a great location for access to the beach, old town Rhodos and Mandrake Marina-were you can book numerous excursions and day trips around the island. Everything was in walking distance. The all inclusive meal service was adequate, offering a good variety of foods for breakfast, lunch and dinner-although the variety did not change much during our 10 day stay.
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Verified traveler
8.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

The hotel looks lovely and the rooms are comfortable with working air-con and a great bathroom. The overall service of the hotel was good with most of the staff smiling and greeting us everyday. No complaints around the cleanliness of the room or communal areas as it was good. The only downside to the hotel was the food. The variety was poor with the food being very similar every day.
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Tracy
8.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

Good points -Location (10min walk to Old town / Harbour / Acropolis & 15 to beach) -Room was exactly as pictured and spacious. Ask for a balcony room! -Room was cleaned every other day -Netflix and Amazon Prime available in the room tv’s (we had two rainy days so this came in useful!) -The local beer (free on AI) is really nice -Soft pool towels, you can get new ones daily from reception -The night Concierge gave us a really warm welcome, talked us through what was available and where we could buy any bits if needed (we arrived after the AI finished). Really nice chap and great service -Price, even if you find yourself eating out most of the time like we did, it’s still great value Bad Points -Food. So many points around this, to say it’s bad is an understatement. We tried breakfast a couple of times and attempted lunch on 2 of the 5 days here. We didn’t have dinner here because of the rubbish breakfast/lunch attempts (especially when there’s so many good options around, it just seems a shame to settle for bad food on holiday) To give examples; 1.The ingredients used are really cheap - I like an Ikea meatball and that’s cheap but whatever was used here and passed off as meatballs was atrocious. 2.Food is pre cooked and (at best) warmed slightly, it’s luke-warm even if you arrive as the buffet opens. 3.all of the meats looked dry, the ones we tried were dry (the bad meatballs and some road pork / roast turkey). The poached fish however was slimy and smelt funky
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Christina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

The hotel was very sleek and modern. I found out that it was recently renovated. There were many food options at the buffet for breakfast, lunch and dinner. Very pleased with the options. The front desk associate, Rania was extremely helpful. She helped us check in early, rent a car, and helped store our luggage. The only downside was that my room did not have enough closet space. I either had to lay my clothes on the bed or share the hangers with my 2 friends. Other than that, the value you get with this hotel is extremely remarkable.
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Matthew
8.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

A real mixed bag. Great location, clean communal areas and room, friendly staff. Poor quality food, loud corridors and thin walls, ZERO storage in the room (4 hangers only, no drawers or cupboards).
Verified traveler
10.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Just got back from a short trip to Rhodes and couldn’t have picked a more wonderful place to stay. The location was ideal for Rhodes old town and the staff could not have been more helpful with suggestions and tips on getting around the island and what to see. The hotel itself was spotlessly clean with hand sanitising stations on entrance and exit. The food choice was varied and never had any problems finding something we enjoyed, the cocktails and the bar staff were also great! On our final day there was room to leave our bags to we could carry on exploring until our evening flight and even enjoy lunch at the hotel. Reception were very helpful and booked us a taxi back to the airport which was great service and very prompt. Overall I cannot thank the staff enough and would not hesitate to return for a longer visit!
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Monique
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Lovely stay all refurbished food was amazing staff were great . Only things I would say pool pictures not what they seem and phone in room didn’t work . All Covid rules in place would stay again but 2days was enough . No issues at all .
Sue
icon-Leisure
Leisure
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Lovely staff spotless ly clean tasty food fab locationto old new town
Patrick
10.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

This was an excellent hotel the suite was comfortable, maintained to a high standard, properly cleaned and towels replaced. The restaurant was welcoming and service second to none. All staff were friendly and helpful; an example being the safe had been locked by a previous guest and the receptionist attended to this immediately. We would certainly go back.
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Number of reviews per page
20
40

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Others 4 Castellum Suites

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