Castellum Suites

Explore Castellum Suites
8.4
Very Good
From 77 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Castellum Suites

Number of reviews per page
20
40
Top reviews
Katriona Lynne Bei Tian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and cool, great food options (I’m vegetarian), helpful staff, and walkable location :) even let us stay after checkout to enjoy the all inclusive facilities whilst waiting for our late flight. Thank you!
HAYLEY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A comfortable and clean hotel. A bit noisy night with other guests arriving back drunk from the town in the early hours, the doors are not sound proof so you can hear every little noise in the corridors. A great location for visiting the Old & New Town with easy walking to both. We didn't use the pool as we only had one full day at the hotel. Food on offer was fresh and very tasty, though I think for late arrivals maybe a sandwich should be made available for guests. The reception team did however help us order a pizza delivery. Staff were pleasant and helpful with all enquiries. Overall a good spot for taking in the local area.
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Ceiran
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Friendly staff, good choice of food and drink.
Dan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great stay Greek night was fun
Phuong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Rania, the receptionist, went above and beyond to make us feel comfortable. She thoroughly explained everything and gave excellent local recommendations. And most importantly she helped with my lost handbag; I left my handbag behind during the checkout process. The bag has passports and other important stuff. I came back to look for it and she had it ready on the front desk…phew… She’s a life saver!!
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Maya
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Overall it was alright. Room was very tidy, not a bad view from the balcony. Staff were friendly. There was lots of different options for food so no complaints. However, some of the people staying here were love island wannabes. The pool area is below average. We did not go in it once but the beaches are just a 10 minute walk away.
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Adriana
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Super clean. Excellent location. Very friendly and helpful staff, especially Rania at the reception and the tall thin man at the restaurant. On some days the food was very good with lots of options, on other days options were limited. It was a pity the pool was not open
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Everything was excellent from the food, to the people I cant recommend this hotel enough. It is walking distance to the Medieval old town as well as the modern new town. Can not wait to go back
Joanna Katrine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Inconsistencies with the staff and messages. Rules for some rather than rules for all. Many guests did not wear masks and gloves when at the buffet though it was required. Then we got yelled at for not wearing masks while looking for a table near the end of the night. All guests received table service but we never did. Front desk staff were rude and unhelpful. Only shining light was the night manager Michael. Plus Katrina, Rhia and Nicolette in the restaurant we’re awesome, and should all be working at a 5 star resort! Food was ok and the booze was basically fire water, really not good. Will not go the all inclusive route next time. Not worth it. Attracts poor clientele. Great location though, hotel does have potential to be better than it is.
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Verified traveler
10.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

All-inclusive buffet exceeded expectations. Lots of choice and variety. Also, drinks were good quality, not the usual watered-down rubbish you get at most all-inclusives. Excellent, convenient location for old town and marina. Staff very friendly. Would stay again without hesitation. Outstanding value.
Hannah
6.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

There were ants!
Rachel
6.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

Rooms are modern and clean but not big and balcony not great as it never got the sun and it overlooked a playschool which was noisy. The location of hotel is good if you want to walk 10 mins to old town and shops. There is a very good cafe jn the playground beside hotel called Estrella, well worth a trip for coffee, breakfast or lunch. Food for all inclusive was as you would expect. A lot of meat and dried up looking food, salads were good. Drinks included in package were very cheap feeling quality, in fact I regularly went out to eat and drink. Service is not great or indeed any way friendly as you would expect. Personally I would not stay there again but in fairness the price was good. Also, pool area very small compared to amount of rooms, most days there was not an available sunlounger for me
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kim
8.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

Small hotel but very very clean. Pool area is small and not enough sunbeds for the amount of guests not alot they can do as they dont have the room to add anymore but it is a downside to an otherwise great hotel. The food is good but very repetitive. No entertainment and nothing for kids to do other than the pool so wouldn't recommend this hotel for families. The old town is a short walk so went there everynight lots of places to eat drink and loads of shops. Bit more expensive than other parts of Rhodes i found though. The staff at this hotel are amazing so friendly and helpful. The rooms are modern and very clean we had a ground floor room with a massive balcony just no view but there never is much of a view at groud level but the size was great. Bed was comfortable and the shower was also good. Overall great value for money spotlessly clean comfortable. Only negatives are lack of pool space and lack of entertainment.
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Verified traveler
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Great hotel with a perfect location to walk to the old town! Staff very friendly and helpful. Rooms were spotless- only flaw is bathrooms were a bit small - can really only fit one person at a time. Pool was always clean too Food was good- always had a fish option (I don’t eat meat) but would liked to have seen more Greek dishes. Overall we loved our stay and would recommend 👍👍
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Great staff, very friendly made u feel comfortable...All inclusive was value for money, lot of variety especially in breakfast... Finally location of the hotel was excellent not noisy but very close to old city walls and a short walk drom city center
John
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

The staff were very friendly and accommodating. The Hotel was clean and in a great location for access to the beach, old town Rhodos and Mandrake Marina-were you can book numerous excursions and day trips around the island. Everything was in walking distance. The all inclusive meal service was adequate, offering a good variety of foods for breakfast, lunch and dinner-although the variety did not change much during our 10 day stay.
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Verified traveler
8.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

The hotel looks lovely and the rooms are comfortable with working air-con and a great bathroom. The overall service of the hotel was good with most of the staff smiling and greeting us everyday. No complaints around the cleanliness of the room or communal areas as it was good. The only downside to the hotel was the food. The variety was poor with the food being very similar every day.
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Tracy
8.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

Good points -Location (10min walk to Old town / Harbour / Acropolis & 15 to beach) -Room was exactly as pictured and spacious. Ask for a balcony room! -Room was cleaned every other day -Netflix and Amazon Prime available in the room tv’s (we had two rainy days so this came in useful!) -The local beer (free on AI) is really nice -Soft pool towels, you can get new ones daily from reception -The night Concierge gave us a really warm welcome, talked us through what was available and where we could buy any bits if needed (we arrived after the AI finished). Really nice chap and great service -Price, even if you find yourself eating out most of the time like we did, it’s still great value Bad Points -Food. So many points around this, to say it’s bad is an understatement. We tried breakfast a couple of times and attempted lunch on 2 of the 5 days here. We didn’t have dinner here because of the rubbish breakfast/lunch attempts (especially when there’s so many good options around, it just seems a shame to settle for bad food on holiday) To give examples; 1.The ingredients used are really cheap - I like an Ikea meatball and that’s cheap but whatever was used here and passed off as meatballs was atrocious. 2.Food is pre cooked and (at best) warmed slightly, it’s luke-warm even if you arrive as the buffet opens. 3.all of the meats looked dry, the ones we tried were dry (the bad meatballs and some road pork / roast turkey). The poached fish however was slimy and smelt funky
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Christina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

The hotel was very sleek and modern. I found out that it was recently renovated. There were many food options at the buffet for breakfast, lunch and dinner. Very pleased with the options. The front desk associate, Rania was extremely helpful. She helped us check in early, rent a car, and helped store our luggage. The only downside was that my room did not have enough closet space. I either had to lay my clothes on the bed or share the hangers with my 2 friends. Other than that, the value you get with this hotel is extremely remarkable.
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Matthew
8.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

A real mixed bag. Great location, clean communal areas and room, friendly staff. Poor quality food, loud corridors and thin walls, ZERO storage in the room (4 hangers only, no drawers or cupboards).
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