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Metropole Urban Hotel

Name: Metropole Urban Hotel
Address: Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201, Agia Aikaterini Square, Crete, 71201, Greece
Rating: 9.2

Hotels

9.2

/10

Exceptional

214 reviews

What Guests Say About Their Stay

Sarah

10.0

/ 10

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.

Evan

10.0

/ 10

Really great hotel. A little gem right in the middle of town. If you can get a room with a church view, it’s really worth it. The staff are so helpful. They saved us money getting to our next hotel with better cab options. Just be warned if you are taking a cab, it’s a one lane street in front of the hotel so the cab driver is going to want to unload you and get going super fast!

10.0

/ 10

This is our fourth stay at the Metropole. We choose this hotel for its convenient location and cute little square with cafes right next to it. It is a short drive from the airport and there is a car parking lot very close to it (not managed by the hotel). The check-in is quick and efficient, even if you arrive late due to plane delays. The rooms are clean and modern.

In the Area

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Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Metropole Urban Hotel is located in area / city Dimos Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Metropole Urban Hotel

Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201

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Location

Metropole Urban Hotel is located in area / city Dimos Heraklion.

About Metropole Urban Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Metropole Urban Hotel exclusively for you.

Metropole Urban Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Metropole Urban Hotel.

All facilities in Metropole Urban Hotel

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Newspaper in lobby
Tours

Food and Drinks

Bar
Snack bar

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Metropole Urban Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Nearby parking fee: EUR 15 per day (656 ft away)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Available rooms at Metropole Urban Hotel	24
Another facilities in Metropole Urban Hotel	Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Metropole Urban Hotel

What are available facilities at Metropole Urban Hotel?

There are top facilites at Metropole Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Metropole Urban Hotel?

The standard check-in time at Metropole Urban Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Metropole Urban Hotel

Metropole Urban Hotel has a 4.0-star rating.

How many rooms are available at Metropole Urban Hotel

Metropole Urban Hotel has 24.

What do past guests say about Metropole Urban Hotel?

Metropole Urban Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Metropole Urban Hotel

Overall Ratings & Reviews Metropole Urban Hotel

Other sources (214)

9.2

Exceptional

From 214 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Metropole Urban Hotel

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Top reviews

Sarah

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.

Evan

Leisure with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Prakash

Business

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great friendly hotel.

Mike

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.

Idil

Leisure

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

It was clean and the staff were friendly. There’s also a restaurant next door which had delicious food and great staff. However, for the price I paid I expected to at least have a free bottle of water in the room, as well as access to an iron and hair dryer. I think those are basic necessities. Also I turned on the do not disturb button and the cleaning lady still came into the room while I was asleep. I didn’t appreciate that

Friends and Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

elizabeth

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth

lauren

Leisure with Partner

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Our room had frosted windows and no natural light. There was a serious water leak in the bathroom that had to be mopped but didn’t go away. The staff and location were otherwise very nice.

Jock

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful little hotel in the middle of the city. Wonderful accommodations and unbelievable staff. Excellent restaurants within walking and we will return soon.

Silvia

Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is very well located. The room was very comfortable, but the best part was the friendly and helpful staff.

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The staff at the hotel were very helpful but the service at breakfast in the cafe next door was strange. There was no menu to say what was avaliable & food arrived randomly. eg the bread arrived after everythingl else. Although the food was acceptable & plentiful we were given things we didn"t want but couldn't choose what type of coffee we wanted & were not given any juice. There was lots of waste because there was no choice.

Taruna

Leisure with Partner

2.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

I booked a Deluxe Room with a balcony and city view, but ended up on the lowest floor with a large tree directly in front—completely blocking the view. Definitely disappointing, especially considering the higher price for the “view.” Be careful when booking this room type—what you get might not match the description.

Daniel van

Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The staff were absolutely amazing - couldn’t do enough for us and went well beyond what we expected. Such a wonderful few days there that we will never forget.

Rafael

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Great location. Great staff. Great stay.

Daniel

Leisure

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Good well equipped rooms and well positioned. Great sizeable breakfast aswell.

Anna Cara

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Great spot! So much to see around the area. Parking was a bit tricky, go to the Themes Parking which is roughly 800 feet from the hotel. It’s 15 euros for the whole day but conveniently located. The area around the hotel was amazing! So much to explore. Breakfast in the morning was top notch! Felt very taken care of!

Ghita

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Good central hotel near everything. We have stayed several times and really enjoyed our stay so we go back! Breakfast is next door in the excellent cafe, and the variety of food is good. Highly recommended.

Alaric

Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

I liked the location in the old town of Heraklion. It is outside the normal tourist areas so you have a nice 20 minute walk to the water. The breakfast is amazing with 2-3 trays of food that is hard to finish as 2 people. If you can, get a package that includes it.

Stephen

Business and Leisure

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Nicely situated hotel. Rooms are well appointed and a good size.The staff was very friendly and helpful. Rooms need some additional sound proofing and the breakfast was pretty average.

Beni

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Hotel location good but no driveway and no parking. Finding parking is a challenge

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.