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El Carmen Hotel
Hotels
8.6
/10
Very Good
526 reviews
What Guests Say About Their Stay
Marisol
10.0
/ 10
Beautiful property with excellent service. Everyone was friendly and very kind! We will definitely stay there again.
Lauren
10.0
/ 10
Our stay at El Carmen was lovely - the staff were friendly and the hotel is located close to everything we wanted to check out. They have a rooftop restaurant with a beautiful view, the parking is included, and we felt we were in a safe location.
Leonor
10.0
/ 10
This hotel was quaint with great customer service. Not fancy but serves the purpose close to everything!
In the Area
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3a. Avenida Norte #9, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in El Carmen Hotel
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Per room per night (excl. taxes & fees)
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What's around El Carmen Hotel
3a. Avenida Norte #9, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala
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Discover More About El Carmen Hotel
Location
El Carmen Hotel is a hotel in a good neighborhood, which is located at Antigua Guatemala.
About El Carmen Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at El Carmen Hotel.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from El Carmen Hotel exclusively for you.
With all facilities offered, El Carmen Hotel is the right place to stay.
All facilities in El Carmen Hotel
Others
Hotel Services
- Tours
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
General
- Banquet
- Rooftop terrace
- Parking
- Terrace
Things to Do
- Romantic proposal packages
- Garden
- Spa
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in El Carmen Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: USD 10 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at El Carmen Hotel | 22 |
Another facilities in El Carmen Hotel | Tours, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in El Carmen Hotel
What are available facilities at El Carmen Hotel?
There are top facilites at El Carmen Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Carmen Hotel?
The standard check-in time at El Carmen Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does El Carmen Hotel provide breakfast?
Yes, El Carmen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Carmen Hotel
El Carmen Hotel has a 3.0-star rating.
How many rooms are available at El Carmen Hotel
El Carmen Hotel has 22.
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More Reviews from Other Guests in El Carmen Hotel
Other sources (526)
8.6
Very Good
From 526 reviews
Cleanliness
9.0
Room Comfort
8.2
Location
10.0
Service and Facilites
9.2
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Traveler Reviews El Carmen Hotel
Number of reviews per page
20
40
Top reviews
Marisol
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful property with excellent service. Everyone was friendly and very kind! We will definitely stay there again.
Amanda
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This property is beautiful, especially the rooftop restaurant. The location is great, central to everything. The room is enough for those who are not looking for all the bells and whistles, my need was a place to sleep. The staff was great and accommodating. My only cons are the free parking is a couple a blocks away, getting hot water and maintaining hot water was difficult, and in my room (first floor by the front desk, 101) I found a roach. I believe this isn't the norm.
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Lauren
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our stay at El Carmen was lovely - the staff were friendly and the hotel is located close to everything we wanted to check out. They have a rooftop restaurant with a beautiful view, the parking is included, and we felt we were in a safe location.
Leonor
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel was quaint with great customer service. Not fancy but serves the purpose close to everything!
Spencer
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely hotel! Room was cozy and comfortable. Staff was really accommodating for a very early checkout. Wasn’t a problem for me, but the room key was pretty bulky (physical key vs a card)
BRENDA BARAJAS DE LA
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Breakfast is wonderful, staff very friendly. The rooftop is wonderful! They have a travel agent on site which help with our transport to Panajachel..the only thing is that the agent said they would drop us off directly to our hotel and when we arrived to the city, they told us they couldn’t take us to hotel and we had to take a Tutuk. This is the only thing that we thought was unfair, however, we know it’s not the hotel’s fault.
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Tameka
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved this property! It was centrally located ,walkable to restaurants ,attractions everything! The staff here was amazing! The room was nice,I especially loved the bathroom.It was very modern.The free breakfast was a nice touch and so delicious! I would definitely stay here again.I was a solo female traveler and I felt very safe here.
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Genesis
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff was friendly and helpful at all times. If I have to visit again I will definitely be staying here again.
lakina
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff was super friendly. Everything is walkable distance. The hotel is clean and has an amazing rooftop.
kathleen
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This was a wonderful and very comfortable hotel. I felt safe and was close to everything. Would absolutely stay again!! I loved it!!
Katherine
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Loved the whole view and atmosphere of this place!! For sure will be back!!!
Ben
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location and nice room. Loved the hot shower and incredible Breakfast
Andrea
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great breakfast with a view of several volcanoes. Beds were comfortable and staff was exceptional. Will be back.
Luis
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Super clean and close to everything
Debora
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The best
Jayson
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
El hotel es excelente lo único que le incluiría es una nevera pequeña en los cuartos.
KENNETH
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Third time staying here and they always exceed expectations.
Jose
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very nice place !
Gabriela
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Habitación pequeña pero buen servicio en general. La habitación que nos dieron no coincidía con las fotografías de Expedia y tenía olor fuerte a humedad. Desayuno muy bueno con exelente vista a los volcanes
Linda
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I was highly satisfied with my stay at this hotel! From the moment we walked in, the staff made us feel incredibly welcome and taken care of. The accommodations were clean, comfortable, and exceeded our expectations. Breakfast was absolutely amazing—fresh, delicious, and with a great variety to choose from. One of the highlights was the rooftop, which offered stunning views and the perfect spot to relax. I would definitely recommend this place and look forward to staying here again!
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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