Hotel Astor

Hotels
7.2
/10
Pleasant
16 reviews

What Guests Say About Their Stay

Vanessa

10.0
/ 10
Very good hotel. Not exactly cheap (83€) but worth it. Clean, staff friendly, and the whole hotel is very cute with a lot of Latin American atmosphere and design. Parking available on the backside, or just in front along the street. Very good location, Plaza Central, cathedral, supermarket and bank within just a few meters, what else does a tourist need...?

Itzam Adrián

10.0
/ 10
Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.
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In the Area
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5ta. Calle 4-60 Zona 1, Municipio de Retalhuleu, Departamento de Retalhuleu, Guatemala

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Hotel Astor is located in area / city Retalhuleu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Astor

5ta. Calle 4-60 Zona 1, Municipio de Retalhuleu, Departamento de Retalhuleu, Guatemala
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Discover More About Hotel Astor

Location


Hotel Astor is located in area / city Retalhuleu.

About Hotel Astor

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Astor.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Astor exclusively for you.

With all facilities offered, Hotel Astor is the right place to stay.

All facilities in Hotel Astor

Others Hotel Astor
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Tours

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Outdoor pool
  • Garden

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Astor

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 10 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a first aid kit

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 13:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 20:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Astor
20
Another facilities in Hotel Astor
Laundry service, Luggage storage, 24-hour Receptionist, Tours, Banquet

Frequently asked question in Hotel Astor

What are available facilities at Hotel Astor?
There are top facilites at Hotel Astor such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Astor?
The standard check-in time at Hotel Astor is starting from 15:00 - 20:00 while the latest check-out time is at Before 13:00
Does Hotel Astor provide breakfast?
Yes, Hotel Astor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Astor
Hotel Astor has a 3.0-star rating.
How many rooms are available at Hotel Astor
Hotel Astor has 20.
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More Reviews from Other Guests in Hotel Astor

7.2
Pleasant
From 16 reviews
Cleanliness

8.0

Room Comfort

6.6

Service and Facilites

7.0

Sort by
Most Relevant
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Traveler Reviews Hotel Astor

Number of reviews per page
20
40
Top reviews
Danilo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay. I highly recommend this place
Vanessa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very good hotel. Not exactly cheap (83€) but worth it. Clean, staff friendly, and the whole hotel is very cute with a lot of Latin American atmosphere and design. Parking available on the backside, or just in front along the street. Very good location, Plaza Central, cathedral, supermarket and bank within just a few meters, what else does a tourist need...?
Read More
Henry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were polite and kind. The outdoor patio was nice and enjoyable. Unfortunately, we had to shower in cold water and we could hear all the noise from the party across the street.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice quiet place friendly people excellent services
Juan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Shower door got stuck all the time,WiFi is to slow,no pool time after 10:pm but they have live music after 10:00 pm? Tables are to close to the rooms no privacy
eduardo
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Buena atención
Kevin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The people was very kínd and the location for out visit was great.
rigoberto
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Carlos
10.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Very nice hotel, I would def stay here if I come back again.
TETZE
8.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Mehdi
2.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
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David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Muy amable el personal, instalaciones muy bonitas
Sonia Maria
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Todo muy bien
Sonia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Claudia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Very nice please the bar was amazing good service !!!
Wison
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Itzam Adrián
10.0
/10
Reviewed 477 week(s) ago

Hotels.com verified review

Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Astor

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 16 reviews
Cleanliness

8.0

Room Comfort

6.6

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Astor

Number of reviews per page
20
40
Top reviews
Danilo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay. I highly recommend this place
Vanessa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very good hotel. Not exactly cheap (83€) but worth it. Clean, staff friendly, and the whole hotel is very cute with a lot of Latin American atmosphere and design. Parking available on the backside, or just in front along the street. Very good location, Plaza Central, cathedral, supermarket and bank within just a few meters, what else does a tourist need...?
Read More
Henry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were polite and kind. The outdoor patio was nice and enjoyable. Unfortunately, we had to shower in cold water and we could hear all the noise from the party across the street.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice quiet place friendly people excellent services
Juan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Shower door got stuck all the time,WiFi is to slow,no pool time after 10:pm but they have live music after 10:00 pm? Tables are to close to the rooms no privacy
eduardo
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Buena atención
Kevin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The people was very kínd and the location for out visit was great.
rigoberto
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Carlos
10.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Very nice hotel, I would def stay here if I come back again.
TETZE
8.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Mehdi
2.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Muy amable el personal, instalaciones muy bonitas
Sonia Maria
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Todo muy bien
Sonia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Claudia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Very nice please the bar was amazing good service !!!
Wison
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Itzam Adrián
10.0
/10
Reviewed 477 week(s) ago

Hotels.com verified review

Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40