Fantastic location, unexpectedly large room, very clean, modernized bathroom, amenities available downstairs 24/7.
Two extremely minor nitpicks:
* The church next door rings bells frequently. The sound isolation in our room was ok, but we still heard them at night. Hotel did provide earplugs.
* The TV was small and pretty barebones - only live TV and a "pay per view" app. You can connect other devices with an HDMI cable, but it's not as nice as being able to sign in to your own streaming apps.
This is a really beautiful place. Very welcoming and warm staff. Complimentary coffee, teas and pastries in reception. We visited just after Christmas time and it was decorated beautifully. We stayed in a bigger room and the children used the bed settee. It was set up when we arrived. Individual duvets for everyone. Lovely towels and toiletries. Coffee machine in the room with various pods, teas and creamers. Electric hob was useful as we had an early start one day and cooked eggs. Thank you, Adrian for advising we need to put the pan on to heat things up! Hotel breakfast is delicious. Lots of choice. Cereals, breads, fresh fruit, yoghurts, bacon, eggs, pancakes the list goes on. Really enjoyed it being a small hotel, friendly fellow guests. It's close to Bus Stop #1 and #3 depending on your trip pick-up/drop-off. Right next to the lake. We fed the ducks frequently. Very close to all the shops, bars and restaurants. A truly great location. Thank you Kvosin Downtown we're so happy we chose you and you looked after us perfectly. Happy New Year to all.
I’m a travel agent from the United States and I absolutely recommend this hotel!
It is in the perfect location, easily walkable to many shops, restaurants and bars.
The beds were extremely comfortable with great blackout curtains, and the shower was wonderful.
We were upgraded to a larger room, which had a small kitchenette that came equipped with one frying pan, one pot with a lid, cups, plates, silverware, as well as dish soap, and a sponge and towel for cleaning. There was also a small Nespresso maker with coffees and teas replenished each day.
The room was really spacious! We had a cute balcony on the second floor as well as a nice sofa, TV and a separate bedroom area with ample closet Space.
The bath products were also amazing and the bathroom was a great size! There are also lots of lights in the room.
You are given a code to enter a digital keypad to enter your room. Make sure you store this in your phone so you don’t forget it as there didn’t seem to be staff that stayed overnight at the hotel.
The only downside, if any, was the many ledges and steps to get to our room with luggage. There is an elevator, however, our room was a little far from the front desk, requiring us to haul Our luggage up and down a few stairs and ledges.
We did not eat the breakfast on site as it was very pricey at €24 per person per day.
Overall, this is an amazing hotel for your stay in Reykjavík and I will absolutely recommend my clients to stay here.