Hotel Lakend

Hello must stay very good location and good staff but initial check in was horrible the front desk girl was so bad later manager did take onus and for the room as per the requirement but first impression was bad and marriage was there which was not listed so was disappointing

Beautiful, quiet location and the 3 restaurants were all great. But the hotel itself is quite dated and not as clean or comfortable as you'd expect from a 5 star property.

Sukhmani and Kanchan, provided great and ease in checking in and checking out. Food is truly authentic Indian and tastes absolutely great. Urban tadka is great place to eat, excellent service. Manish provided above and beyond five star service. Suresh is another one with excellent customer experience. Chef Hamendra of urban tadka is amazing, kudos to him for having such an amazing buffet with variety over the days. Pizza by the lake is also amazing. All pizzas here is authentic, very nice ambience and seating by the lake. Frangipani by the lake, what a bar again amazing views!! Loved our stay here, ended up extending our stay by another day!

Great location with clear views of Fateh Sagar Lake if you have a lake view room or from the courtyard. Loved staying here for 2 nights. I was also fortunate to taste the authentic Rajasthani thali which was delicious. I would stay here again :)

Breakfast menu was good. Hotel staff is very courteous. Rooms are clean. Spa hours are not good for tourists as they are only open 10 to 6

Very relaxing spa treatment. Welcoming and friendly staff specially Taruna was very helpful and wonderful! View was amazing as well.

I think this hotel doesn't deserve a 5-star rating. We had 2 rooms booked and for both the rooms - toilet was dirty, AC had a bad smell. Upon reporting, they offered us a couple of rooms (according to them the only available rooms) which had similar issues and had to have their toilet cleaned and use room freshener to cover up bad smell. Their staff was not very well trained and some were even rude in the restaurant. With all this bad experience, their staff didn't show courtesy to make us feel that they were sorry for it.

Was good but not as expected also showed as pictures.

First the property is beautiful, and plenty of guests will be outside taking pictures for their social media pages. The staff was friendly and helpful, however the front desks was unmanned and all the lobby lights were off when I left at 530. Seems a bit odd. With minor wind and rain the power was going off and on over and over again. To its credit it never stayed off long but it was enough to not want to risk any elevator ride. The room was large, the bed was stiff but overall the room was clean but a bit worn. The location is a bit far from the main sights, this makes it quiet, but also leaves little in the area as far as food and drink options. Tuk tuks always await outside or walking to the palace takes about 20 minutes.

The location of the hotel is excellent. Delux lake view rooms offer unobstructed view of Fatehsagar lake. Breakfast buffet had a good spread. Transport desk helped us planning our days and arranged for very efficient driver. Overall it was a pleasant stay.

Rooms were not up to mark. Water clogging in shower. Refrigerator not working. Not worth the price.

worst property, pathetic staff, zero food quality. I have videos for big bugs crawling in breakfast buffet. Ridiculous culture and Yash their manager is the most unhelpful, unaware individual with negative hospitality. I wasted 50,000 in 2 days.

Beautiful stay

The staff was amazing! From the people at the reception, the food, the waitresses were so sweet an accommodating! The hotel is located in front of the lake. My room had a view to the pool. I was able to arrange pick up and drop of from and to the airport. It was a great way to begin my journey in India!

Very good location on the Fatehsagar Lake, very beautiful rooms just facing the lake.

The checking in process was smoth and simple goven that it was a last mibtue booking. The room was comfortable, to an normal standard. The pool was relaxing as it overlooked the lake, although only one umbrella was working so could not sit by the lake. The restuarants offered a good selection, and tapas restaurant served tasty food. The breakfast, the local cuisine was of a good standard, however, the pastry section could have been alot fresher, as they were hard. The only other thing was patrons ettiequette to general standards, as some people were determined to play the touching game and proceeded to touch every item with their hands.

Great views and nice overall experience

This property has a nice view, friendly staff and good breakfast and dining option. Staff went out of their way to assist. Rickshaw stand was right infront. We walked around the lake to other restaurants. Onsite restaurants were good too. The furniture and hardware is getting old but overall experience was awesome. Taruna at front desk gave excellent service.

The stay at this property was poor. There was a wedding at the property the next day and so there were multiple workers making noise constructing the stage etc. The day of the wedding, we were rushed to check-out ( as the whole hotel apparently was booked). The swimming pool was shut, the pizzeria was shut and the common areas were all taken over by the wedding. Even at breakfast in the morning we were hurried by staff to finish as they needed it clear for the wedding. Once checked out, we were waiting for our taxi and we’re delightfully greeted with unwelcome stares by the wedding party which made us very uncomfortable. Obviously, in this specific situation the onus is on senior management. If we were notified prior to checkin that this would be the case, we would have booked elsewhere. Other hotels in the area which we stayed in kindly allowed usage of facilities without a problem. The staff at this hotel however were very nice and catering and in no way is this their fault- we understand that they are simply following instructions from management. The room was clean (contrary to other reviews) and they made the effort of delivering a cake to our room for Valentines Day. Overall, I would not recommend staying here. It is clearly a wedding hotel and members of the public should not have been able to book the hotel during this. I am disappointed and would like compensation for the distasteful experience which we had.

Our stay at Lakend was very inconvenient as there was a wedding preparation going on, so we could not enjoy the lake front view & property, it was very noisy as they were preparing for the setup for the wedding, constant hammering on wood panels & workers screaming on top of there voices was heard throughout the day & night as well. We couldn’t see the view of the lake from our window as we were allocated room on the first floor & the wedding mandap was blocking our view, we had paid extra money for the lake view.Next morning there was lot of chaos & disturbance, loud talks in the corridor as people were checking in for the wedding. At last I would like the management to not to a lot rooms to tourist who have come for their vacation & want to enjoy the view,property & peace.