Amaris Hotel Embong Malang

Hotels
Preferred Partner Plus
8.4
/10
Very Good
5,054 reviews

What Guests Say About Their Stay

Distance To City Center (103)
Staff Friendliness (95)
Accessibility (76)
Bedroom (74)
Klaudia D.
10.0
/ 10
The staff very friendly. They give us enough information when staying at this hotel. I picked king size bed and the room are spacious. There are water heater to help us if we want to drink hot drink such as tea and coffee. They provide us 2 bottles mineral water in our room and refill mineral water at the hotel aisle. Breakfast at 6 - 10 am, if you choose room with breakfast. Located near shopping mall and a lot of places to try around hotel.
DJAJ S.
8.5
/ 10
Hotel ini ada di tengah kota, dekat ke mana-mana, dekat TP, Blauran, dan kalau malam hari di sepanjang jalan Kedungdoro banyak kuliner. Kamar bersih, kamar mandi bersih, AC sangat dingin, di setiap lantainya disediakan dispenser panas dan dingin, jadi enggak repot lagi cari air mineral dari luar, biarpun free breakfast tapi menu-nya banyak dan enggak kaleng-kaleng, tempatnya bersih nyaman, next pengen banget ajak keluarga, recommended, terima kasih Amaris dan app, good luck.
p***a
8.8
/ 10
the hotel staff is very friendly and helpful in the check in process... the room is comfortable and clean and the service is good. the breakfast is delicious with lots of variety
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V***n
8.5
/ 10
The hotel staff is very friendly. The room is comfortable and clean. Thank you chef for packing sandwiches because I was in a hurry to leave. Next time I will come here again.
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Izzah N.
9.7
/ 10
The hotel's location is very strategic, close to many places to eat and snack, the hotel staff is very friendly, very responsive. I don't regret staying here.
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In the Area
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Jl. Kedung Doro No.1-3, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

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Laundry service
Restaurant
Elevator
AC
ATM/Banking
24-hour Receptionist
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Amaris Hotel Embong Malang - Surabaya Amaris Hotel Embong Malang is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Amaris Hotel Embong Malang

Jl. Kedung Doro No.1-3, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
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Lobby Amaris Hotel Embong Malang
Lobby 2 Amaris Hotel Embong Malang

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Amaris Hotel Embong Malang Rates per Night

Amaris Hotel Embong Malang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Amaris Hotel Embong Malang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Amaris Hotel Embong Malang Location & Address

Amaris Hotel Embong Malang is located at Jl. Kedung Doro No.1-3, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261, Jl. Kedungdoro No. 1-3, Surabaya, Indonesia. It's situated in the Surabaya area of Indonesia, known for its vibrant city life. The hotel is approximately 3 km from the city center.

How to go to Amaris Hotel Embong Malang from Airport

Need a hotel transfer from Juanda International Airport (SUB) to Amaris Hotel Embong Malang? Getting from the airport to your hotel is a crucial part of your travel. Here's a breakdown of your options to ensure a smooth journey.
  • Taxi (Most Direct):

    Taxis are readily available at Juanda International Airport. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are a convenient way to get to the hotel. Simply book a ride through the app after you land.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal, then take a local bus or taxi to the hotel. This option takes longer, around 1.5-2 hours.
Tips: For the most convenient route, consider a Ride Hailing or taxi, especially if you have luggage. Pre-booking a ride can save time and ensure a fixed fare.

Amaris Hotel Embong Malang Reviews & Summary

Want to know all about Amaris Hotel Embong Malang before you book? Hotel reviews can give you a great insight into what to expect during your stay. Reading a review hotel can help you make the right choice. Guests consistently praise the hotel's central location, making it easy to explore Surabaya. The clean and comfortable rooms, along with the friendly staff, are also frequently mentioned. A standout feature is the value for money, offering a pleasant stay without breaking the bank. "Great location, clean rooms, and friendly staff. Perfect for a short stay in Surabaya!"

Amaris Hotel Embong Malang Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Different hotel room types cater to various needs and preferences. Here's a look at the categories of hotel rooms available at Amaris Hotel Embong Malang:
  • Smart Room:

    These rooms are designed for efficiency and comfort, offering a cozy space with essential amenities. Non-smoking rooms are available.
  • Superior Room:

    Slightly larger than the Smart Room, the Superior Room provides extra space to relax. Non-smoking rooms are available.
  • Connecting Rooms:

    Ideal for families or groups, these rooms offer the convenience of interconnected spaces. Non-smoking rooms are available.
Amaris Hotel Embong Malang does not specify pet-friendly policies or additional charges. It's best to contact the hotel directly for clarification.

Hotel Facilities in Amaris Hotel Embong Malang

Looking for specific hotel amenities? Hotel facilities can significantly enhance your travel experience. Here's a list of the hotel facilities available at Amaris Hotel Embong Malang:
  • Free Wi-Fi:

    Stay connected throughout your stay with complimentary Wi-Fi access.
  • Meeting Rooms:

    Ideal for business travelers, the hotel offers meeting rooms for conferences and presentations.
  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel's on-site restaurant.
  • 24-Hour Front Desk:

    The front desk is available around the clock to assist with any queries or requests.
  • Parking:

    On-site parking is available for guests.

Hotel Buffet or Restaurant/Cafe in Amaris Hotel Embong Malang

Want to know about the hotel buffet and dining options? A good hotel restaurant can be a real treat. Here's what you can expect at Amaris Hotel Embong Malang:
  • @Xpress Restaurant:

    This is the hotel's main restaurant, serving a variety of Indonesian and international cuisine.
  • Buffet Breakfast:

    Enjoy a daily buffet breakfast with a selection of hot and cold dishes. Expect to pay around SGD 8 per person.
  • A la Carte Menu:

    The restaurant also offers an a la carte menu for lunch and dinner, featuring local specialties.
A signature dish to try is their Nasi Goreng Jawa, a flavorful fried rice dish with local spices.

Amaris Hotel Embong Malang Airport pickups and How to Book

Are you looking for hotels with airport shuttle services? A hotel to airport transfer can make your arrival and departure much smoother. Amaris Hotel Embong Malang does not directly advertise an airport pick-up service. However, you can arrange for a Ride Hailing or taxi at the airport upon arrival. To book, simply use the Traveloka app to arrange your transportation.

Nearby MRT Station & Bus Stops

Want to know about public transport options nearby? Knowing the nearby MRT station can be a great advantage. Here are the nearest public transport options to Amaris Hotel Embong Malang:
  • Embong Malang Bus Stop:

    Located right outside the hotel, this bus stop provides easy access to various parts of Surabaya.
  • Panglima Sudirman Bus Stop:

    A short walk from the hotel, this bus stop offers additional routes.
You can purchase a local public transport card at convenience stores or bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Finding nearby places to go can make your trip more memorable. Here are some kid-friendly attractions near Amaris Hotel Embong Malang:
  • Surabaya Zoo (Kebun Binatang Surabaya):

    Located approximately 6 km from the hotel, this zoo is home to a wide variety of animals. Entry fee is around SGD 0.70.
  • Taman Bungkul:

    A beautiful park with playgrounds and green spaces, perfect for a family outing. It's about 3 km from the hotel and free to enter.
  • Suroboyo Carnival Park:

    An amusement park with rides and attractions for all ages, located approximately 10 km away. Tickets cost around SGD 7.
  • House of Sampoerna:

    A museum showcasing the history of Sampoerna cigarettes, with interactive exhibits. It's about 4 km from the hotel and free to enter.
  • Museum Mpu Tantular:

    A museum displaying historical and cultural artifacts, located approximately 8 km away. Entry fee is around SGD 0.35.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Amaris Hotel Embong Malang (Surabaya)

Want to explore the nearby dining scene? Discovering local food is a must when traveling. Here are some great food eatiries near me around Amaris Hotel Embong Malang: Cafes/Restaurants:
  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks and light meals.
  • Bon Ami Restaurant:

    Known for its Indonesian and European dishes, offering a comfortable dining experience.
  • McDonald's:

    A familiar fast-food option for a quick and easy meal.
Local Street Food:
  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Rawon:

    A rich beef soup with a dark, nutty flavor.

Shopping places near Amaris Hotel Embong Malang (Surabaya)

Need to know about nearby shopping options? Finding a mall near hotel can be very convenient. Here are some shopping places near Amaris Hotel Embong Malang:
  • Tunjungan Plaza:

    One of the largest shopping malls in Surabaya, offering a wide range of retail stores, restaurants, and entertainment options.
  • Grand City Mall:

    Another popular mall with a variety of shops, a cinema, and a food court.
  • Pasar Turi:

    A traditional market where you can find local products, textiles, and souvenirs.

Other Places to Stay Near Amaris Hotel Embong Malang

Looking for alternative accommodations? Whether you want an apartment or the best hotel nearby, Surabaya has plenty of options. Here are some other hotels to consider: Luxury/5–6 star hotels nearby:
  • Shangri-La Hotel, Surabaya:

    Known for its luxurious accommodations and excellent service.
  • JW Marriott Hotel Surabaya:

    Offers a sophisticated stay with top-notch amenities.
  • The Westin Surabaya:

    Features modern rooms and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:
  • Wyndham Surabaya:

    Offers comfortable rooms and a convenient location.
  • Hotel Ciputra World Surabaya:

    Connected to a shopping mall, providing easy access to retail and dining.
  • Mercure Surabaya Grand Mirama:

    Features a range of facilities, including a swimming pool and fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:
  • Pop! Hotel Stasiun Kota Surabaya:

    A budget-friendly option with clean and comfortable rooms.
  • Ibis Budget Surabaya Airport:

    Conveniently located near the airport, ideal for short stays.
  • Quest Hotel Surabaya:

    Offers a comfortable stay with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Amaris Hotel Embong Malang? Checking hotel availability and making hotel reservations is easy with Traveloka. With its prime location and comfortable accommodations, Amaris Hotel Embong Malang is an excellent choice for your trip to Surabaya. Don't miss out on the best deals! Visit Traveloka today to book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Amaris Hotel Embong Malang

Functional Hall Amaris Hotel Embong Malang
Functional Hall
Lobby Amaris Hotel Embong Malang
Lobby
Exterior Amaris Hotel Embong Malang
Exterior
Bedroom Amaris Hotel Embong Malang
Bedroom
Restaurant Amaris Hotel Embong Malang
Restaurant

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Newspaper in lobby
  • Newspaper

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast

Nearby Facilities

  • ATM/Banking
  • Supermarket

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Amaris Hotel Embong Malang

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Amaris Hotel Embong Malang
105
Number of floors in Amaris Hotel Embong Malang
7
Another facilities in Amaris Hotel Embong Malang
Parking, Coffee/tea in lobby, Elevator, Restaurant, Room service

Frequently asked question in Amaris Hotel Embong Malang

What is normal check-in & check-out time at Amaris Hotel Embong Malang?
The standard check-in time at Amaris Hotel Embong Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Embong Malang provide breakfast?
Yes, Amaris Hotel Embong Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Amaris Hotel Embong Malang
Amaris Hotel Embong Malang has a 2.0-star rating.
How many floors does Amaris Hotel Embong Malang have?
Amaris Hotel Embong Malang has 7.
How many rooms are available at Amaris Hotel Embong Malang
Amaris Hotel Embong Malang has 105.
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More Reviews from Other Guests in Amaris Hotel Embong Malang

Overall Ratings & Reviews Amaris Hotel Embong Malang

Traveloka (5,041)
Other sources (13)
8.4
Very Good
From 5,041 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Amaris Hotel Embong Malang
All
Staff Friendliness (73)
Distance to City Center (65)
Bedroom (56)
Ambiance (54)
Bathroom (53)
Hotel Area (53)
Variety (52)
Taste (50)
Accessibility (48)
Surroundings (47)
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Traveler Reviews Amaris Hotel Embong Malang

Number of reviews per page
20
40
Customer reviews
Fitria A. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and very helpful during check-in. They can help with any complaints.
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Accommodation's Reply
30 Oct 2025
Dear Ms. Fitria, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for taking the time to write a review of your stay. We recognize the importance of a warm welcome at our hotel. We always value our staff and are committed to providing sincere and dedicated service to all our guests. We will continue to improve our products and services to ensure customer satisfaction. We sincerely hope to welcome you, Ms. Fitria, back to stay at Amaris Hotel Embong Malang Surabaya. Best regards, I, Ondro Vinardi, Hotel Manager
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Andrian A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, cheap, close to town, good service
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Accommodation's Reply
30 Oct 2025
Dear Mr. Andrea A., Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for your review of our service. Our hotel is located in the city center, near Tunjungan Street and Gedungdoro Food Centre. We always maintain the cleanliness and comfort of our rooms. Your review will help us to improve our service even more. We hope to welcome you again when you visit Surabaya. Thank you. Best regards, Ondro Vinardi Hotel Manager
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yoseph s. k.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff service is good and friendly, the bedrooms are clean and cleaned every day, and the food is quite varied and there is fruit and fruit juice.
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Accommodation's Reply
30 Oct 2025
Dear Mr. Joseph S. Ke, Greetings from Amaris Hotel Embong Malang Surabaya. Thank you for your review of our service. Our hotel is located in the city center, near Jalan Tunjungan and the Kedungdoro food court. We understand that maintaining the cleanliness and comfort of our rooms is essential. We will continue to improve the variety and taste of our breakfast. Your review will greatly help us improve our customer service. We look forward to welcoming you back to Surabaya. Thank you. My name is Ondro Winardi, the hotel manager.
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D***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The service is good and friendly, the food is delicious, the hotel is very strategic, close to the shopping area.
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Accommodation's Reply
30 Oct 2025
Dear Mr. Dani, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for your review of our service. Our hotel is located in the city center, near Tunjungan Street and Gedung Doro Food Centre. We always maintain the cleanliness and comfort of our rooms. Your review will help us to improve our service even more. We hope to welcome you, Andrea, again when you visit Surabaya. Thank you. Best regards, Ondro Vinardi Hotel Manager
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MUJIONO
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
everything is good, the only downside is that the WIFI is VERY SLOW
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Accommodation's Reply
30 Oct 2025
Dear Mr. Mugiono, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for taking the time to write us a review of our service. Our hotel is located in the city center near Tunjungan Street, the symbol of Surabaya, and near the Pasar Turi Train Station. Regarding the Wi-Fi, we will continue to work on improving its quality to ensure that your activities throughout your stay at our hotel go smoothly. We always maintain high standards in terms of cleanliness and functionality. Your review will help us to improve our service even more. We hope to have the pleasure of welcoming you, Mr. Mugiono, again when you visit Surabaya. Thank you. Best regards, Ondro Vinardi Hotel Manager
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C***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Hotel service needs to be maintained.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr. Catur, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for taking the time to write a review about our service. Our hotel is located in the heart of the city, close to Tunjungan Street and Gedungdoro Food Centre. We always maintain the cleanliness and comfort of our rooms, and we will continue to maintain and improve our services. We hope to welcome you again when you visit Surabaya. Thank you. Sincerely, Ondro Vinardi Hotel Manager
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F***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Strategic place. Humble employees.
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Accommodation's Reply
26 Sep 2025
Dear Ms. Fifin. Thank you for reviewing your experience staying at our hotel. We are very pleased to have served you during your stay in Surabaya. Hotel Amaris Embong Malang is located in the city center, close to Jalan Tunjungan and Tunjungan Plaza as well as the Kedungdoro culinary center, making it easy to get anywhere while in Surabaya. We also realize that employee friendliness is the main key to customer satisfaction. We will always maintain and develop it continuously. We look forward to welcoming Ms. Fifin back to stay at Hotel Amaris Embong Malang Surabaya. Thank you. Best regards. Am Ondro Winardi. Hotel Manager.
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ayunda p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The location is very strategic, just walking distance to the TP and many minimarts next to the hotel. It's also close to the Kedungdoro culinary center. The breakfast was delicious, although not very varied. Parking was a bit tricky, though. But overall, for the very affordable price (free breakfast), this hotel is highly recommended!
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Accommodation's Reply
26 Sep 2025
Dear Ms. Ayunda, Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. Regarding breakfast, we always rotate the menu, and our car parking team will always ensure the condition of your car is safe and has a parking space. We look forward to welcoming Ms. Ayunda back to the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am Ondro Winardi, Hotel Manager.
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The location is convenient, close to the station
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Gatot. Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. Hotel Amaris Embong Malang Surabaya is easily accessible from Pasar Turi Station in about 10 minutes, and is also close to Tunjungan Plaza and Tunjungan Street, which is an icon of Surabaya. For culinary delights, Kedungdoro is right next to the hotel. We look forward to welcoming you back to Hotel Amaris Embong Malang Surabaya. Thank you. Sincerely. Am Ondro Winardi. Hotel Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly, there is a lot of variety in the food, there are local specialties, there are also snacks, in short it's great.
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Accommodation's Reply
26 Sep 2025
Dear valued guest. Thank you for taking the time to review our hotel. We are pleased to meet your expectations during your stay with us at the Amaris Embong Malang Surabaya Hotel. For breakfast, we always increase the variety and rotate the menu, as well as serving traditional dishes. We also always maintain friendliness, smiles, and serve wholeheartedly. We will improve. We look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi. Hotel Manager.
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I happened to check in at night, having just gotten off the boat. It turned out there were demonstrations from that afternoon until that night. Thank God, the hotel was safe.
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Accommodation's Reply
26 Sep 2025
Dear Mr. Arief, Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. In addition to comfort and hospitality, we prioritize safety and always take good care of our guests in any situation. We look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi, Hotel Manager.
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The paint in the room is a bit loose so it's a bit less clean, the food is pretty good, not much variety
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Accommodation's Reply
26 Sep 2025
Dear Mr. Satria, Thank you for taking the time to review our hotel. We are very happy to have served you during your activities in Surabaya. We apologize for the inconvenience regarding the room, which still needs to be improved in cleanliness, and regarding breakfast, we always rotate the menu and add variety to increase customer satisfaction. We look forward to welcoming you again at the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am Ondro Winardi, Hotel Manager.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff are very friendly and helpful.
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Kamsil L. Q.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The reception was very good and very friendly
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Kamsil, Thank you for taking the time to review your experience staying at our hotel. We are very pleased to have served you during your stay in Surabaya. Our hotel is located in the city center, close to Surabaya's icons, namely Jalan Tunjungan and Tunjungan Plaza, as well as the Kedungdoro culinary center. We always maintain and improve the friendliness and speed of our staff. Once again, thank you and we look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi, Hotel Manager.
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drisxxx12 H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was great, located at city center, a few kilometers from Tunjungan Plaza. I wish one day we'll stay there again, thanks.
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n***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and very helpful and quick to respond when asked for help.
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Accommodation's Reply
26 Sep 2025
Dear Ms. Natali, Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. We always emphasize the friendliness and responsiveness of all staff, thank you once again and we look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi, Hotel Manager.
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Tiwi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Clean, comfort, good place for business or vacation
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Tiwi. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for your review of our hotel. We are pleased to have provided you with the best possible service. We will continue to maintain and improve our services. We sincerely hope that Mrs. Tiwi will return to Amaris Embong Malang Surabaya. Sincerely, Mr. Indro Winardi. Hotel Manager.
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Y***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 11 week(s) ago
One of the hotels near the city center with affordable rates (including breakfast). The staff is friendly, and the rooms are relatively close to the main road, and the soundproofing is quite good.
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Accommodation's Reply
28 Aug 2025
Dear Mr. Yahya. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for taking the time to review our hotel. Hotel Amaris Embong Malang Surabaya is located close to the icons of Surabaya (TP and Jalan Tunjungan) we always prioritize hospitality by all our staff. We also always maintain the quality of the rooms. We are happy to be able to provide maximum service to you. We hope that Mr. Yahya will always be back at Amaris Embong Malang Surabaya. Best regards. Am ondro Winardi. Hotel Manager.
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The food was all okay except the vegetables.
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Accommodation's Reply
28 Aug 2025
Dear Mr. Denni. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for your review of our hotel during your stay with us. We are pleased to have provided you with the best service. Regarding the vegetables, we apologize, we will continue to improve upon any feedback from all customers. We always look forward to welcoming you back, Mr. Denny, at Amaris Embong Malang Surabaya. Best regards. Am Ondro Winardi. Hotel Manager.
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h***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Hotel in the center of SBY city, in front of the hotel there are many culinary places, close to Tunjungan Plaza, good service.
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Accommodation's Reply
28 Aug 2025
Dear Mr. Harry. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for taking the time to review our hotel. Hotel Amaris Embong Malang Surabaya is located in the city center and close to Surabaya's city icons (TP and Jalan Tunjungan), in addition to being close to the culinary tourism of Kedungdoro. We are pleased to be able to provide maximum service to you. We hope that Mr. Harry will always be back at Amaris Embong Malang Surabaya. Yours sincerely. Am Ondro Winardi. Hotel Manager.
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Exterior 4 Amaris Hotel Embong Malang

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Overall Ratings & Reviews Amaris Hotel Embong Malang

Traveloka (5,041)
Other sources (13)
8.4
Very Good
From 5,041 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Amaris Hotel Embong Malang
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Staff Friendliness (73)
Distance to City Center (65)
Bedroom (56)
Ambiance (54)
Bathroom (53)
Hotel Area (53)
Variety (52)
Taste (50)
Accessibility (48)
Surroundings (47)
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Traveler Reviews Amaris Hotel Embong Malang

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40
Customer reviews
Fitria A. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and very helpful during check-in. They can help with any complaints.
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Accommodation's Reply
30 Oct 2025
Dear Ms. Fitria, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for taking the time to write a review of your stay. We recognize the importance of a warm welcome at our hotel. We always value our staff and are committed to providing sincere and dedicated service to all our guests. We will continue to improve our products and services to ensure customer satisfaction. We sincerely hope to welcome you, Ms. Fitria, back to stay at Amaris Hotel Embong Malang Surabaya. Best regards, I, Ondro Vinardi, Hotel Manager
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Andrian A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, cheap, close to town, good service
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Accommodation's Reply
30 Oct 2025
Dear Mr. Andrea A., Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for your review of our service. Our hotel is located in the city center, near Tunjungan Street and Gedungdoro Food Centre. We always maintain the cleanliness and comfort of our rooms. Your review will help us to improve our service even more. We hope to welcome you again when you visit Surabaya. Thank you. Best regards, Ondro Vinardi Hotel Manager
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yoseph s. k.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff service is good and friendly, the bedrooms are clean and cleaned every day, and the food is quite varied and there is fruit and fruit juice.
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Accommodation's Reply
30 Oct 2025
Dear Mr. Joseph S. Ke, Greetings from Amaris Hotel Embong Malang Surabaya. Thank you for your review of our service. Our hotel is located in the city center, near Jalan Tunjungan and the Kedungdoro food court. We understand that maintaining the cleanliness and comfort of our rooms is essential. We will continue to improve the variety and taste of our breakfast. Your review will greatly help us improve our customer service. We look forward to welcoming you back to Surabaya. Thank you. My name is Ondro Winardi, the hotel manager.
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D***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The service is good and friendly, the food is delicious, the hotel is very strategic, close to the shopping area.
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Accommodation's Reply
30 Oct 2025
Dear Mr. Dani, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for your review of our service. Our hotel is located in the city center, near Tunjungan Street and Gedung Doro Food Centre. We always maintain the cleanliness and comfort of our rooms. Your review will help us to improve our service even more. We hope to welcome you, Andrea, again when you visit Surabaya. Thank you. Best regards, Ondro Vinardi Hotel Manager
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MUJIONO
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
everything is good, the only downside is that the WIFI is VERY SLOW
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Accommodation's Reply
30 Oct 2025
Dear Mr. Mugiono, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for taking the time to write us a review of our service. Our hotel is located in the city center near Tunjungan Street, the symbol of Surabaya, and near the Pasar Turi Train Station. Regarding the Wi-Fi, we will continue to work on improving its quality to ensure that your activities throughout your stay at our hotel go smoothly. We always maintain high standards in terms of cleanliness and functionality. Your review will help us to improve our service even more. We hope to have the pleasure of welcoming you, Mr. Mugiono, again when you visit Surabaya. Thank you. Best regards, Ondro Vinardi Hotel Manager
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C***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Hotel service needs to be maintained.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr. Catur, Warmest regards, Amaris Hotel Embong Malang Surabaya Thank you for taking the time to write a review about our service. Our hotel is located in the heart of the city, close to Tunjungan Street and Gedungdoro Food Centre. We always maintain the cleanliness and comfort of our rooms, and we will continue to maintain and improve our services. We hope to welcome you again when you visit Surabaya. Thank you. Sincerely, Ondro Vinardi Hotel Manager
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F***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Strategic place. Humble employees.
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Accommodation's Reply
26 Sep 2025
Dear Ms. Fifin. Thank you for reviewing your experience staying at our hotel. We are very pleased to have served you during your stay in Surabaya. Hotel Amaris Embong Malang is located in the city center, close to Jalan Tunjungan and Tunjungan Plaza as well as the Kedungdoro culinary center, making it easy to get anywhere while in Surabaya. We also realize that employee friendliness is the main key to customer satisfaction. We will always maintain and develop it continuously. We look forward to welcoming Ms. Fifin back to stay at Hotel Amaris Embong Malang Surabaya. Thank you. Best regards. Am Ondro Winardi. Hotel Manager.
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ayunda p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The location is very strategic, just walking distance to the TP and many minimarts next to the hotel. It's also close to the Kedungdoro culinary center. The breakfast was delicious, although not very varied. Parking was a bit tricky, though. But overall, for the very affordable price (free breakfast), this hotel is highly recommended!
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Accommodation's Reply
26 Sep 2025
Dear Ms. Ayunda, Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. Regarding breakfast, we always rotate the menu, and our car parking team will always ensure the condition of your car is safe and has a parking space. We look forward to welcoming Ms. Ayunda back to the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am Ondro Winardi, Hotel Manager.
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The location is convenient, close to the station
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Gatot. Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. Hotel Amaris Embong Malang Surabaya is easily accessible from Pasar Turi Station in about 10 minutes, and is also close to Tunjungan Plaza and Tunjungan Street, which is an icon of Surabaya. For culinary delights, Kedungdoro is right next to the hotel. We look forward to welcoming you back to Hotel Amaris Embong Malang Surabaya. Thank you. Sincerely. Am Ondro Winardi. Hotel Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly, there is a lot of variety in the food, there are local specialties, there are also snacks, in short it's great.
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Accommodation's Reply
26 Sep 2025
Dear valued guest. Thank you for taking the time to review our hotel. We are pleased to meet your expectations during your stay with us at the Amaris Embong Malang Surabaya Hotel. For breakfast, we always increase the variety and rotate the menu, as well as serving traditional dishes. We also always maintain friendliness, smiles, and serve wholeheartedly. We will improve. We look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi. Hotel Manager.
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I happened to check in at night, having just gotten off the boat. It turned out there were demonstrations from that afternoon until that night. Thank God, the hotel was safe.
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Accommodation's Reply
26 Sep 2025
Dear Mr. Arief, Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. In addition to comfort and hospitality, we prioritize safety and always take good care of our guests in any situation. We look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi, Hotel Manager.
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The paint in the room is a bit loose so it's a bit less clean, the food is pretty good, not much variety
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Accommodation's Reply
26 Sep 2025
Dear Mr. Satria, Thank you for taking the time to review our hotel. We are very happy to have served you during your activities in Surabaya. We apologize for the inconvenience regarding the room, which still needs to be improved in cleanliness, and regarding breakfast, we always rotate the menu and add variety to increase customer satisfaction. We look forward to welcoming you again at the Amaris Embong Malang Surabaya Hotel. Thank you. Best regards. Am Ondro Winardi, Hotel Manager.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff are very friendly and helpful.
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Kamsil L. Q.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The reception was very good and very friendly
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Kamsil, Thank you for taking the time to review your experience staying at our hotel. We are very pleased to have served you during your stay in Surabaya. Our hotel is located in the city center, close to Surabaya's icons, namely Jalan Tunjungan and Tunjungan Plaza, as well as the Kedungdoro culinary center. We always maintain and improve the friendliness and speed of our staff. Once again, thank you and we look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi, Hotel Manager.
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drisxxx12 H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was great, located at city center, a few kilometers from Tunjungan Plaza. I wish one day we'll stay there again, thanks.
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n***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and very helpful and quick to respond when asked for help.
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Accommodation's Reply
26 Sep 2025
Dear Ms. Natali, Thank you for taking the time to review our hotel. We are very pleased to have served you during your stay in Surabaya. We always emphasize the friendliness and responsiveness of all staff, thank you once again and we look forward to welcoming you back to the Amaris Embong Malang Surabaya Hotel. Thank you. Sincerely. Am Ondro Winardi, Hotel Manager.
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Tiwi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Clean, comfort, good place for business or vacation
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Tiwi. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for your review of our hotel. We are pleased to have provided you with the best possible service. We will continue to maintain and improve our services. We sincerely hope that Mrs. Tiwi will return to Amaris Embong Malang Surabaya. Sincerely, Mr. Indro Winardi. Hotel Manager.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
One of the hotels near the city center with affordable rates (including breakfast). The staff is friendly, and the rooms are relatively close to the main road, and the soundproofing is quite good.
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Accommodation's Reply
28 Aug 2025
Dear Mr. Yahya. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for taking the time to review our hotel. Hotel Amaris Embong Malang Surabaya is located close to the icons of Surabaya (TP and Jalan Tunjungan) we always prioritize hospitality by all our staff. We also always maintain the quality of the rooms. We are happy to be able to provide maximum service to you. We hope that Mr. Yahya will always be back at Amaris Embong Malang Surabaya. Best regards. Am ondro Winardi. Hotel Manager.
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The food was all okay except the vegetables.
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Accommodation's Reply
28 Aug 2025
Dear Mr. Denni. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for your review of our hotel during your stay with us. We are pleased to have provided you with the best service. Regarding the vegetables, we apologize, we will continue to improve upon any feedback from all customers. We always look forward to welcoming you back, Mr. Denny, at Amaris Embong Malang Surabaya. Best regards. Am Ondro Winardi. Hotel Manager.
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h***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Hotel in the center of SBY city, in front of the hotel there are many culinary places, close to Tunjungan Plaza, good service.
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Accommodation's Reply
28 Aug 2025
Dear Mr. Harry. Warm greetings from Hotel Amaris Embong Malang Surabaya. Thank you for taking the time to review our hotel. Hotel Amaris Embong Malang Surabaya is located in the city center and close to Surabaya's city icons (TP and Jalan Tunjungan), in addition to being close to the culinary tourism of Kedungdoro. We are pleased to be able to provide maximum service to you. We hope that Mr. Harry will always be back at Amaris Embong Malang Surabaya. Yours sincerely. Am Ondro Winardi. Hotel Manager.
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