Hotels in Serang City Center

I booked 10 rooms in this hotel for my wedding. Overall it was a pleasant stay, but room 421 need tile replacement for the bathroom, there were dark spots everywhere. Furthermore, the hotel need to do deep cleaning on room 407. It seemed clean, but I woke up on my wedding day with bedbug bites on my hand. My sister who stayed in the same room with me had it worse; She's got bedbug bites all over her body. It was quite annoying because I couldn't possible scratch my hands during my wedding festivities, and the bedbugs also left dark spots on my hands and my sister's bodies. I didn't make a fuss to the staff because we had to check out very early in to make the morning holy matrimony, and because everyone was already too occupied with the wedding activities. But I hope the hotel can make some improvements. Other than that, everything else were pleasant. The receptionist who was on duty on Oct 6 at night was especially very accommodative to me, love her.

Amongs the best hotel experiences we've had in Serang. The staff are super friendly plus great breakfast. Very close to royal shopping cejter and only a couple of minutes to serang station.

It unbeliveable why the officer hold my identity/driving licence, so I can't go anywhere without driving licence.