Aryaduta Medan

Hotels
Preferred Partner
8.4
/10
Very Good
7,519 reviews

What Guests Say About Their Stay

Distance To City Center (153)
Staff Friendliness (142)
Bedroom (138)
Ambiance (132)
A***u
8.5
/ 10
Great hotel, super clean, and food is really good. The service is also quick and friendly.
Pacha A. P.
10.0
/ 10
The staff was very friendly and helpful upon check in. At breakfast, the food was delicious, there were many choices of drinks, and the view of the restaurant overlooking the city was very cool and not boring.
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M***y
10.0
/ 10
Very quiet, with excellent service, from security, reception, restaurant, cleaning staff, technicians, and even everyone not mentioned, they're very friendly. Perfect for a staycation, the rooms are clean, and the food is delicious. You'll regret not staying here.
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R***a
9.1
/ 10
Besides the comfortable location, the delicious breakfast and excellent service, I was satisfied with my stay. Aryaduta Medan is the perfect choice for your next staycation. Thank you, Aryaduta. The best.
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R***a
10.0
/ 10
I loved my staycation here. The service was excellent, it was very comfortable, and I never got bored with the views at Aryaduta Medan. I felt comfortable and it was a pleasant experience.
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In the Area
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Jalan Kapten Maulana Lubis No. 8, Medan City Center, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Aryaduta Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aryaduta Medan

Jalan Kapten Maulana Lubis No. 8, Medan City Center, Medan, Sumatra Utara, Indonesia, 20112
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Lobby Aryaduta Medan
Lobby 2 Aryaduta Medan

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Aryaduta Medan Rates per Night

Aryaduta Medan room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Aryaduta Medan hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code

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to get up to 8% OFF your booking!

Aryaduta Medan Location & Address

Aryaduta Medan is located at Jalan Kapten Maulana Lubis No. 8, Pusat Kota Medan, Medan, Sumatra Utara, Indonesia, 20112. It's situated in the Medan area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Aryaduta Medan from Airport

Figuring out the best way to get from Kualanamu International Airport to Aryaduta Medan is key to starting your trip off right. Whether you're after speed or savings, here are a few options for your hotel transfer.

  • Taxi (Most Direct):

    Taxis are readily available outside the airport. This is the most straightforward option, taking you directly to the hotel. Expect a journey of around 45-60 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services like Traveloka are a popular choice. You can book a ride through the app upon arrival. This offers a balance of convenience and cost-effectiveness.
  • Airport Train (Affordable):

    The airport train connects Kualanamu International Airport to Medan city centre. From the Medan train station, you can take a taxi or Ride Hailing to Aryaduta Medan. This is a budget-friendly option, but requires an additional transfer.
  • Airport Bus (Cheapest):

    Several bus companies operate routes from the airport to different points in Medan. This is the cheapest option, but also the slowest and least convenient, as it may require multiple transfers.

Tips:

For the most convenient route, a taxi or Ride Hailing is recommended, especially if you have luggage. If you're on a budget and don't mind a bit of extra travel time, the airport train followed by a short taxi ride is a good alternative.

Aryaduta Medan Reviews & Summary

Looking for all the details about Aryaduta Medan? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Medan. Guests rave about its excellent service and comfortable accommodations.

What do guests love about Aryaduta Medan? The hotel's central location is a major plus, making it easy to explore the city's attractions. The spacious rooms and comfortable beds are also frequently mentioned. A standout feature is the hotel's rooftop pool, offering stunning city views. One recent guest commented: "The staff were incredibly friendly and helpful, the room was spotless, and the pool was amazing. I would definitely stay here again!"

Aryaduta Medan Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Aryaduta Medan offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to luxurious suites, there's a hotel bedroom type for everyone.

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Room, these rooms feature enhanced amenities and a bathtub.
  • Executive Suite:

    These spacious suites include a separate living area and offer panoramic city views.
  • Aryaduta Suite:

    The most luxurious option, these suites feature a separate living room, dining area, and a large bathroom with a bathtub and bidet.
  • Family Room:

    Designed for families, these rooms offer ample space and can accommodate extra beds.

Please note that Aryaduta Medan is not a pet-friendly hotel. Guests are advised to make alternative arrangements for their furry friends.

Hotel Facilities in Aryaduta Medan

Aryaduta Medan boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxing by the pool to staying active in the fitness centre, there's something for everyone. These hotel facilities cater to both adults and children.

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay in shape with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected with the hotel's business centre, offering printing and fax services.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Aryaduta Medan

Aryaduta Medan offers a variety of dining options to satisfy every palate. From a lavish hotel buffet to cosy hotel cafe, you'll find something to tempt your taste buds. The hotel restaurant serves a range of international and local cuisine.

  • The Kitchen:

    This all-day dining restaurant offers a buffet breakfast, lunch, and dinner, featuring a variety of international and Indonesian dishes. The buffet breakfast is priced at approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • The Lounge:

    Enjoy a relaxing afternoon tea or evening cocktails at The Lounge. Open from 10:00 AM to 11:00 PM.
  • Cake Shop:

    Indulge in a sweet treat at the hotel's Cake Shop, offering a selection of cakes, pastries, and coffee. Open from 9:00 AM to 9:00 PM.

Don't miss the chance to try the restaurant's signature dish, Nasi Goreng Medan, a local twist on the classic Indonesian fried rice.

Aryaduta Medan Airport pickups and How to Book

Looking for hotels with airport shuttle services? Aryaduta Medan offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible. This service ensures a hassle-free journey to or from Kualanamu International Airport.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival or departure. You will need to provide your flight details and estimated time of arrival. The hotel staff will arrange for a driver to meet you at the airport. The cost of the airport transfer varies depending on the type of vehicle and distance, so it's best to confirm the price when booking.

Nearby MRT Station & Bus Stops

While Medan doesn't have an MRT system, there are several nearby bus stops that provide convenient access to different parts of the city. Knowing the nearby MRT station and nearby bus station locations can help you navigate Medan with ease.

  • Halte Bus Trans Metro Deli Balai Kota:

    Located approximately 500 meters from Aryaduta Medan.
  • Halte Bus Trans Metro Deli Lapangan Merdeka:

    Located approximately 700 meters from the hotel.
  • Halte Bus Trans Metro Deli Cambridge City Square:

    Located approximately 1 km from the hotel.

The Trans Metro Deli bus system is the main public transport option in Medan. You can purchase a public transport card at designated kiosks or pay directly with cash on the bus. The fare is typically around IDR 4,000 (approximately SGD 0.40) per ride.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Medan offers a variety of nearby places to go that are perfect for families and kids. From theme parks to historical sites, there's plenty of stuff to see nearby.

  • Maimun Palace (Istana Maimun):

    A historical palace showcasing Malay, Islamic, and European architectural styles. Located approximately 3 km from the hotel. Entry fee: IDR 10,000 (approximately SGD 1).
  • Medan Zoo:

    Home to a diverse collection of animals, perfect for a family outing. Located approximately 10 km from the hotel. Entry fee: IDR 50,000 (approximately SGD 5).
  • Rahmat International Wildlife Museum & Gallery:

    A unique museum displaying a collection of taxidermied animals from around the world. Located approximately 4 km from the hotel. Entry fee: IDR 75,000 (approximately SGD 7.50).
  • Tjong A Fie Mansion:

    A beautifully preserved historical mansion showcasing the life of a prominent Chinese merchant. Located approximately 2 km from the hotel. Entry fee: IDR 35,000 (approximately SGD 3.50).
  • Wonder Water World:

    A water park with slides, pools, and other attractions for kids of all ages. Located approximately 15 km from the hotel. Entry fee: IDR 80,000 (approximately SGD 8).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aryaduta Medan (Medan)

Exploring the local food scene is a must when visiting Medan. From cosy cafes to bustling street food stalls, there's plenty of nearby dining options to satisfy your cravings. Discover the best local restaurant and food eatiries near me.

  • Cafes/Restaurants:

    • Tip Top Restaurant:

      A classic Medan restaurant serving Indonesian and Western dishes.
    • Merdeka Walk:

      A popular outdoor food court with a variety of restaurants and cafes.
    • Starbucks:

      For a familiar coffee fix, there's a Starbucks located nearby.
  • Local Street Food:

    • Soto Medan:

      A creamy coconut milk-based soup with chicken or beef.
    • Mie Gomak:

      A thick noodle dish with a spicy peanut sauce.
    • Bihun Bebek:

      Duck noodle soup.
    • Durian Ucok:

      A famous durian stall offering the king of fruits.
    • Nasi Goreng Medan:

      Medan-style fried rice with unique spices.

Shopping places near Aryaduta Medan (Medan)

Need some retail therapy? Medan offers a variety of nearby shopping destinations, from modern malls to traditional markets. Find the best dept stores near me and shops near me for your shopping spree.

  • Sun Plaza:

    A large shopping mall with a variety of international and local brands.
  • Cambridge City Square:

    Another popular mall with a mix of shops, restaurants, and entertainment options.
  • Medan Mall:

    A more budget-friendly mall with a range of shops and a supermarket.

Other Places to Stay Near Aryaduta Medan

Looking for alternative accommodations? Medan offers a range of hotels to suit different budgets and preferences. Whether you're after a luxury experience or an affordable hotels nearby, you'll find the perfect place to stay.

  • Luxury/5-6 Star Hotels Nearby:

    • JW Marriott Hotel Medan:

      A luxurious hotel with excellent amenities and service.
    • Grand Aston City Hall Medan:

      A stylish hotel with a central location.
    • The Santika Premiere Dyandra Hotel & Convention Medan:

      A modern hotel with a convention centre.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-Star Hotels Nearby:

    • Adimulia Hotel Medan:

      A comfortable hotel with a rooftop pool.
    • Swiss-Belinn Medan:

      A modern hotel with a convenient location.
    • Garuda Plaza Hotel Medan:

      A well-established hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-Star Hotels Nearby:

    • OYO 168 Grand Polonia Hotel:

      A budget-friendly hotel with basic amenities.
    • RedDoorz near Thamrin Plaza Medan:

      A simple and affordable option.
    • Hotel Danau Toba International Medan:

      A traditional hotel with a long history.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Aryaduta Medan? With its central location, comfortable accommodations, and excellent facilities, it's the perfect base for exploring Medan. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your room booking through Traveloka for exclusive discounts and promotions. Start planning your Medan adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next trip.

All facilities in Aryaduta Medan

Bar, Cafe and Lounge Aryaduta Medan
Bar, Cafe and Lounge
Swimming Pool Aryaduta Medan
Swimming Pool
Functional Hall Aryaduta Medan
Functional Hall
Common Space Aryaduta Medan
Common Space
Lobby Aryaduta Medan
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Poolside bar
  • Show cooking restaurant

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Transportation

  • Airport transfer
  • Car rental
  • Parking with surcharge
  • Shopping center shuttle
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Aryaduta Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aryaduta Medan
195
Number of floors in Aryaduta Medan
3
Another facilities in Aryaduta Medan
Bellhop, Concierge, Doorman, Express check-out, Front desk

Frequently asked question in Aryaduta Medan

What are available facilities at Aryaduta Medan?
There are top facilites at Aryaduta Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aryaduta Medan?
The standard check-in time at Aryaduta Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aryaduta Medan provide breakfast?
Yes, Aryaduta Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aryaduta Medan
Aryaduta Medan has a 4.0-star rating.
How many floors does Aryaduta Medan have?
Aryaduta Medan has 3.
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More Reviews from Other Guests in Aryaduta Medan

Overall Ratings & Reviews Aryaduta Medan

Traveloka (7,288)
Other sources (231)
8.5
Very Good
From 7,288 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Aryaduta Medan
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Distance to City Center (116)
Staff Friendliness (110)
Ambiance (106)
Room Space (103)
Bedroom (102)
Taste (101)
Hotel Area (96)
Bathroom (88)
Variety (86)
Family Friendly (83)
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Traveler Reviews Aryaduta Medan

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Customer reviews
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Nice and good hotel, very recommended
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Always a good option to spend a stay.
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Verified Traveler
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Leisure
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8.7
/10
Reviewed 3 day(s) ago
Star hotel but elevator access is very limited, swimming pool is full of guests who don't swim, breakfast is already finished at 9 o'clock
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Masitha A.
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Leisure
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8.5
/10
Reviewed 5 day(s) ago
The place is nice, I've stayed here twice every time I've been to Medan. The food is delicious, but perhaps the variety of food could be increased, because I stayed for several days, the breakfast menu was almost the same as the previous days.
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Safaruddin
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Business
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10.0
/10
Reviewed 5 day(s) ago
One of the best and most comfortable hotels in Medan City
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R***a
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10.0
/10
Reviewed 1 week(s) ago
Aryaduta Inn is great! The staff is friendly, and the rooms are very comfortable. We also enjoyed a delicious breakfast every morning and loved its convenient location, close to major tourist attractions.
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Accommodation's Reply
10 Nov 2025
Thank you for choosing Aryaduta Medan and for taking the time to share your feedback with us about your recent stay. We are so glad you enjoyed your wonderful experience! We are delighted to hear that our staff were friendly and our rooms were very comfortable. We are also delighted that you enjoyed our delicious breakfast every morning and enjoyed our convenient location close to many of our key attractions. We appreciate your positive feedback and look forward to welcoming you back to Aryaduta Medan again. Best regards, Dosen Sinaga, General Manager
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R***a
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10.0
/10
Reviewed 1 week(s) ago
Aryaduta Inn is great! The staff is friendly, and the rooms are very comfortable. We also enjoyed a delicious breakfast every morning and loved its convenient location, close to major tourist attractions.
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Accommodation's Reply
10 Nov 2025
Thank you for choosing Aryaduta Medan and for taking the time to share your feedback with us about your recent stay. We are so glad you enjoyed your wonderful experience! We are delighted to hear that our staff were friendly and our rooms were very comfortable. We are also delighted that you enjoyed our delicious breakfast every morning and enjoyed our convenient location close to many of our key attractions. We appreciate your positive feedback and look forward to welcoming you back to Aryaduta Medan again. Best regards, Dosen Sinaga, General Manager
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Verified Traveler
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9.4
/10
Reviewed 1 week(s) ago
Good place to stay. Staff receptionist was friendly and kindly accepted my room request.
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Accommodation's Reply
05 Nov 2025
Dear Guest, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We are pleased to know that our reception team provided friendly service and accommodated your room request. Your kind feedbackare sincerely appreciated. Warmest regards, Ronny Octa Front Office Manager
Ifanto D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel is located in good locations. Clean and good food.
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Accommodation's Reply
05 Nov 2025
Dear Bapak Ifanto, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you enjoyed our convenient location, the cleanliness of our hotel, and the quality of our food. Your appreciation means a great deal to us. Warmest regards, Ronny Octa Front Office Manager
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murino a.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, satisfied, the service is very satisfying and the room is very comfortable.
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Accommodation's Reply
05 Nov 2025
Dear Mr. Murino, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your stay with us. We are delighted to hear that you were satisfied with our service and enjoyed a comfortable stay at our hotel. Thank you for choosing to stay at Aryaduta Medan and we look forward to welcoming you back in the future. Best regards, Ronnie Octa, Front Office Manager
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Verified Traveler
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Transit
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9.1
/10
Reviewed 3 week(s) ago
The swimming pool facilities are good and very fun for the grandchildren to swim in, you can eat while doing so because it is right next to the restaurant for breakfast.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for staying at Yaduda Hotel Medan and for sharing your valuable feedback. We are delighted that you and your family enjoyed our swimming pool and the relaxing meal at our poolside breakfast restaurant. Your feedback is highly encouraging and drives us to continue to provide the best experience for all our guests. Ronnie Okuta, Front Office Manager
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evy t. j.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The signal in the room was terrible. The Wi-Fi was the same. After staying there for 5 days, breakfast kept running out even though it was only 7:00 AM. Food was refilled very slowly, and there were only a few staff members. I was really disappointed because I only ate at the restaurant for 5 days and only got coffee. The food selection was very limited, even though it's a 4-star hotel. So, out of 5 days of breakfast at the restaurant, I only ate GoFood for 2 days and the rest.
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Accommodation's Reply
05 Nov 2025
Dear Ms. Evy, Thank you for choosing Aryaduta Medan and for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the poor quality of the signal in your room and the Wi-Fi connection. We also sincerely apologize for the breakfast experience which did not meet your expectations, including the limited menu options, delays in refilling food and insufficient staff at the time. Your feedback is highly valued by us and will be taken seriously in our internal assessments, particularly regarding the quality of the breakfast variety and service, to ensure that our standards of comfort and service are maintained. Thank you for sharing this experience. We appreciate your trust and apologize for any inconvenience caused during your stay. Sincerely, Ronnie Octa, Front Office Manager
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
❤️nice hotel in medan
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Accommodation's Reply
05 Nov 2025
Tamu yang terhormat, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We appreciate your kind comment and are pleased to know that you had a positive impression of our hotel. Warmest regards, Ronny Octa Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
Stayed 3 nights, but amenities and mineral water were not added every day. Bed sheets were only cleaned, not changed every day. They reduced the number of towels starting on the second day, I don't know why. The balcony was not swept or mopped, it was very dirty. Breakfast was also lacking in taste. The AC was not cold.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and for taking the time to share your experience with us. We apologize for any inconvenience you experienced, particularly regarding the availability of amenities and mineral water, the cleanliness and quality of the breakfast, and the temperature of the air conditioning in the room. We sincerely appreciate your comments and understand that this has affected your comfort during your stay. Your feedback is important for us in our internal assessment to ensure that our service and cleanliness standards meet guest expectations. Thank you for sharing this with us. Best regards, Ronnie Octa, Front Office Manager
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Verified Traveler
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Leisure
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6.3
/10
Reviewed 3 week(s) ago
Stayed 3 nights, but amenities and mineral water were not added every day, only given on the first day. Bed sheets were only cleaned, not changed every day. They reduced the number of towels starting on the second day, I don't know why. The balcony was not swept or mopped, it was very dirty. Breakfast food also tasted lacking. The AC was not cold.
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Accommodation's Reply
10 Nov 2025
Thank you for choosing Aryaduta Medan and for taking the time to share your recent stay. We apologize for the inconvenience you experienced during your three-night stay at our hotel. We are very sorry to hear that the amenities and mineral water were not replenished daily, the bed sheets were cleaned but not changed daily, and the number of towels decreased for no apparent reason since the second day. We are also concerned that the balcony was dirty and had not been swept or mopped, the breakfast was unsatisfactory, and the air conditioning was not cold. This is not the standard of service we expect from guests. We take all of your comments seriously. We will immediately follow up with our housekeeping and F&B team to ensure that the daily replacement of amenities, mineral water, bed sheets, and towels meets our standards. We will also promptly address the issues with the cleanliness of the balcony, the quality of the breakfast, and the performance of the air conditioning. We appreciate your honesty in reporting these deficiencies, which has allowed us to identify areas for immediate improvement to ensure the comfort of our guests. Sincerely, Dosen Sinaga, General Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
The staff are very friendly and helpful. It's a great stay.
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Accommodation's Reply
05 Nov 2025
Tamu yang terhormat, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you enjoyed your stay and appreciated the friendliness and helpfulness of our team. Your kind words mean a great deal to us. Thank you for staying with us. It was a pleasure to serve you, and we look forward to welcoming you back. Warmest regards, Ronny Octa Front Office Manager
J***a
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
The room is spacious and the placement of the room's contents is ideal, making it more comfortable when resting.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and taking the time to share your feedback about your stay with us. We are delighted that you enjoyed our spacious rooms and interior design, which provided a more comfortable experience. Best regards, Ronnie Octa, Front Office Manager
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S***i
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9.7
/10
Reviewed 4 week(s) ago
The hotel is in the city center, and the atmosphere is comfortable. There are only two elevators, and they were far from our room (1067).
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2 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear valued guest, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your stay with us. One of the great advantages of our hotel is its central location and we are glad you enjoyed it. Thank you for your feedback regarding the number of elevators – there are only two. However, we do have one elevator near your room to go to the ninth floor where our restaurant and reception are located. Thank you again for your feedback. We appreciate your feedback and we look forward to welcoming you back to Aryaduta Medan. Best regards, Ronnie Octa, Front Office Manager
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R***a
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10.0
/10
Reviewed 5 week(s) ago
The Aryaduta area is comfortable and beautiful, so Ria can relax when she has a business trip to Medan. Arya Duta is the main choice. The customer service is friendly and polite.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your recent stay with us. We are honored that Aryaduta is your first choice for your business trip to Medan and that our staff are friendly and courteous. We appreciate your positive feedback and look forward to welcoming you back to Aryaduta Medan again. Best regards, Ronnie Octa, Front Office Manager
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Y***a
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10.0
/10
Reviewed 5 week(s) ago
Later, when I go on holiday to Medan, I will definitely stay here again. The kids will love it because there is a swimming pool right in front of the room.
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2 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your recent stay with us. We are delighted that you and your family enjoyed your stay at the Arya Club Terrace with pool access, and we are delighted that you plan to return on your next visit to Medan. We appreciate your feedback and hope to welcome you back again. Best regards, Ronnie Octa, Front Office Manager
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Overall Ratings & Reviews Aryaduta Medan

Traveloka (7,288)
Other sources (231)
8.5
Very Good
From 7,288 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Aryaduta Medan
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Distance to City Center (116)
Staff Friendliness (110)
Ambiance (106)
Room Space (103)
Bedroom (102)
Taste (101)
Hotel Area (96)
Bathroom (88)
Variety (86)
Family Friendly (83)
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Traveler Reviews Aryaduta Medan

Number of reviews per page
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40
Customer reviews
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Nice and good hotel, very recommended
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Always a good option to spend a stay.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 day(s) ago
Star hotel but elevator access is very limited, swimming pool is full of guests who don't swim, breakfast is already finished at 9 o'clock
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Masitha A.
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Leisure
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8.5
/10
Reviewed 5 day(s) ago
The place is nice, I've stayed here twice every time I've been to Medan. The food is delicious, but perhaps the variety of food could be increased, because I stayed for several days, the breakfast menu was almost the same as the previous days.
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Safaruddin
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
One of the best and most comfortable hotels in Medan City
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Aryaduta Inn is great! The staff is friendly, and the rooms are very comfortable. We also enjoyed a delicious breakfast every morning and loved its convenient location, close to major tourist attractions.
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Accommodation's Reply
10 Nov 2025
Thank you for choosing Aryaduta Medan and for taking the time to share your feedback with us about your recent stay. We are so glad you enjoyed your wonderful experience! We are delighted to hear that our staff were friendly and our rooms were very comfortable. We are also delighted that you enjoyed our delicious breakfast every morning and enjoyed our convenient location close to many of our key attractions. We appreciate your positive feedback and look forward to welcoming you back to Aryaduta Medan again. Best regards, Dosen Sinaga, General Manager
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R***a
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10.0
/10
Reviewed 1 week(s) ago
Aryaduta Inn is great! The staff is friendly, and the rooms are very comfortable. We also enjoyed a delicious breakfast every morning and loved its convenient location, close to major tourist attractions.
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Accommodation's Reply
10 Nov 2025
Thank you for choosing Aryaduta Medan and for taking the time to share your feedback with us about your recent stay. We are so glad you enjoyed your wonderful experience! We are delighted to hear that our staff were friendly and our rooms were very comfortable. We are also delighted that you enjoyed our delicious breakfast every morning and enjoyed our convenient location close to many of our key attractions. We appreciate your positive feedback and look forward to welcoming you back to Aryaduta Medan again. Best regards, Dosen Sinaga, General Manager
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Verified Traveler
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9.4
/10
Reviewed 1 week(s) ago
Good place to stay. Staff receptionist was friendly and kindly accepted my room request.
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Accommodation's Reply
05 Nov 2025
Dear Guest, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We are pleased to know that our reception team provided friendly service and accommodated your room request. Your kind feedbackare sincerely appreciated. Warmest regards, Ronny Octa Front Office Manager
Ifanto D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel is located in good locations. Clean and good food.
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Accommodation's Reply
05 Nov 2025
Dear Bapak Ifanto, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you enjoyed our convenient location, the cleanliness of our hotel, and the quality of our food. Your appreciation means a great deal to us. Warmest regards, Ronny Octa Front Office Manager
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murino a.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, satisfied, the service is very satisfying and the room is very comfortable.
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Accommodation's Reply
05 Nov 2025
Dear Mr. Murino, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your stay with us. We are delighted to hear that you were satisfied with our service and enjoyed a comfortable stay at our hotel. Thank you for choosing to stay at Aryaduta Medan and we look forward to welcoming you back in the future. Best regards, Ronnie Octa, Front Office Manager
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Verified Traveler
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Transit
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9.1
/10
Reviewed 3 week(s) ago
The swimming pool facilities are good and very fun for the grandchildren to swim in, you can eat while doing so because it is right next to the restaurant for breakfast.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for staying at Yaduda Hotel Medan and for sharing your valuable feedback. We are delighted that you and your family enjoyed our swimming pool and the relaxing meal at our poolside breakfast restaurant. Your feedback is highly encouraging and drives us to continue to provide the best experience for all our guests. Ronnie Okuta, Front Office Manager
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evy t. j.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The signal in the room was terrible. The Wi-Fi was the same. After staying there for 5 days, breakfast kept running out even though it was only 7:00 AM. Food was refilled very slowly, and there were only a few staff members. I was really disappointed because I only ate at the restaurant for 5 days and only got coffee. The food selection was very limited, even though it's a 4-star hotel. So, out of 5 days of breakfast at the restaurant, I only ate GoFood for 2 days and the rest.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Ms. Evy, Thank you for choosing Aryaduta Medan and for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the poor quality of the signal in your room and the Wi-Fi connection. We also sincerely apologize for the breakfast experience which did not meet your expectations, including the limited menu options, delays in refilling food and insufficient staff at the time. Your feedback is highly valued by us and will be taken seriously in our internal assessments, particularly regarding the quality of the breakfast variety and service, to ensure that our standards of comfort and service are maintained. Thank you for sharing this experience. We appreciate your trust and apologize for any inconvenience caused during your stay. Sincerely, Ronnie Octa, Front Office Manager
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
❤️nice hotel in medan
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Accommodation's Reply
05 Nov 2025
Tamu yang terhormat, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We appreciate your kind comment and are pleased to know that you had a positive impression of our hotel. Warmest regards, Ronny Octa Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
Stayed 3 nights, but amenities and mineral water were not added every day. Bed sheets were only cleaned, not changed every day. They reduced the number of towels starting on the second day, I don't know why. The balcony was not swept or mopped, it was very dirty. Breakfast was also lacking in taste. The AC was not cold.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and for taking the time to share your experience with us. We apologize for any inconvenience you experienced, particularly regarding the availability of amenities and mineral water, the cleanliness and quality of the breakfast, and the temperature of the air conditioning in the room. We sincerely appreciate your comments and understand that this has affected your comfort during your stay. Your feedback is important for us in our internal assessment to ensure that our service and cleanliness standards meet guest expectations. Thank you for sharing this with us. Best regards, Ronnie Octa, Front Office Manager
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Verified Traveler
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Leisure
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6.3
/10
Reviewed 3 week(s) ago
Stayed 3 nights, but amenities and mineral water were not added every day, only given on the first day. Bed sheets were only cleaned, not changed every day. They reduced the number of towels starting on the second day, I don't know why. The balcony was not swept or mopped, it was very dirty. Breakfast food also tasted lacking. The AC was not cold.
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Accommodation's Reply
10 Nov 2025
Thank you for choosing Aryaduta Medan and for taking the time to share your recent stay. We apologize for the inconvenience you experienced during your three-night stay at our hotel. We are very sorry to hear that the amenities and mineral water were not replenished daily, the bed sheets were cleaned but not changed daily, and the number of towels decreased for no apparent reason since the second day. We are also concerned that the balcony was dirty and had not been swept or mopped, the breakfast was unsatisfactory, and the air conditioning was not cold. This is not the standard of service we expect from guests. We take all of your comments seriously. We will immediately follow up with our housekeeping and F&B team to ensure that the daily replacement of amenities, mineral water, bed sheets, and towels meets our standards. We will also promptly address the issues with the cleanliness of the balcony, the quality of the breakfast, and the performance of the air conditioning. We appreciate your honesty in reporting these deficiencies, which has allowed us to identify areas for immediate improvement to ensure the comfort of our guests. Sincerely, Dosen Sinaga, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are very friendly and helpful. It's a great stay.
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Accommodation's Reply
05 Nov 2025
Tamu yang terhormat, Thank you for choosing ARYADUTA Medan and taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you enjoyed your stay and appreciated the friendliness and helpfulness of our team. Your kind words mean a great deal to us. Thank you for staying with us. It was a pleasure to serve you, and we look forward to welcoming you back. Warmest regards, Ronny Octa Front Office Manager
J***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is spacious and the placement of the room's contents is ideal, making it more comfortable when resting.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and taking the time to share your feedback about your stay with us. We are delighted that you enjoyed our spacious rooms and interior design, which provided a more comfortable experience. Best regards, Ronnie Octa, Front Office Manager
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S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is in the city center, and the atmosphere is comfortable. There are only two elevators, and they were far from our room (1067).
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2 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear valued guest, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your stay with us. One of the great advantages of our hotel is its central location and we are glad you enjoyed it. Thank you for your feedback regarding the number of elevators – there are only two. However, we do have one elevator near your room to go to the ninth floor where our restaurant and reception are located. Thank you again for your feedback. We appreciate your feedback and we look forward to welcoming you back to Aryaduta Medan. Best regards, Ronnie Octa, Front Office Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The Aryaduta area is comfortable and beautiful, so Ria can relax when she has a business trip to Medan. Arya Duta is the main choice. The customer service is friendly and polite.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your recent stay with us. We are honored that Aryaduta is your first choice for your business trip to Medan and that our staff are friendly and courteous. We appreciate your positive feedback and look forward to welcoming you back to Aryaduta Medan again. Best regards, Ronnie Octa, Front Office Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Later, when I go on holiday to Medan, I will definitely stay here again. The kids will love it because there is a swimming pool right in front of the room.
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2 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for choosing Aryaduta Medan and for taking the time to share your feedback about your recent stay with us. We are delighted that you and your family enjoyed your stay at the Arya Club Terrace with pool access, and we are delighted that you plan to return on your next visit to Medan. We appreciate your feedback and hope to welcome you back again. Best regards, Ronnie Octa, Front Office Manager
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Number of reviews per page
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40