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ASTON Pluit Hotel & Residence
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ASTON Pluit Hotel & Residence
Hotels
Jalan Pluit Selatan No.1, Pluit, Penjaringan, Jakarta, Indonesia, 14450
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Traveloka
8.3 Impressive
From 6,005 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Spacious room. Good services from the staffs. We stayed here during emergency PPKM, so the breakfast was delivered to our room. Swimming pool still can be used but we prefer not to.
Wido L.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info
Jalan Pluit Selatan No.1, Pluit, Penjaringan, Jakarta, Indonesia, 14450
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Per Night
Results for 1 rooms, 1 guests, staying from 29 Mar 2023 for 1 nights. 0 room options available.
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Check-in
Wed, 29 Mar 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 6,005 reviews
8.3
Impressive
Fantastic
1,497
Very Good
3,116
Satisfying
556
Average
819
Poor
17
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (67)
friendly staffs (33)
clean room (7)
affordable price (2)
excellent service (4)
tasty breakfast (22)
great facilities (2)
complete facilities (6)
spacious room (56)
tasty food (38)
SEE MORE (10)
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EX
Erwin X.
9.4
/ 10
15 Mar 2023
Holiday
1 people found this helpful
AA
Ade A. P. S.
5.1
/ 10
11 Mar 2023
There was weird brown stain on the towel. When I wanted to ask for replacement to housekeeping, the phone wasn't working! Decided to go to front desk directly but the door cannot be closed from outside! Packed my bag immediately and complained, they changed my room but the phone still wasn't working, the water faucet lose. Finally, decided to check out and changed hotel the next morning. Can't stand to stay there any longer!
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Accommodation's Reply
15 Mar 2023
Dear Bapak Ade, Warmest greeting from ASTON Pluit Hotel & Residence Jakarta, Thank you for visiting, scoring and give a review about us. We do apologies for the inconvenience caused, your room was not clean and phone wasn't working. We have noted that and do investigation and the corrective action has taken to make sure that the same case would not happen again on the next. It would be an honor if we could have another chance to welcoming you with the very best one on your next visit. Thank you. Best regards, Muhaimin. General Manager.
CC
Chin C. Y.
9.7
/ 10
13 Feb 2023
Transit
I used to staying at FaveHotel Pluit but occasionally chosen Aston Pluit with guests accompanied. Great hotels with perfect location and Budget costs. Friendly staffs upon check in as well as room services. Great breakfast!
1 people found this helpful
CB
Chin B. C.
8.5
/ 10
07 Feb 2023
Transit
Great location & clean rooms. Helpful staffs & delicious breakfasts.
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Accommodation's Reply
12 Feb 2023
Dear Mr. Jimmy,
Warmest greeting from ASTON Pluit Hotel & Residence Jakarta,
Thank you for visiting, scoring and give a great review about us.
Me and my team were happy to heard that you were enjoy during your previous stay, we have already share this review to all our team member, specially to our Chef and it make our team more proud to always provide the best services and products on the next.
It would be an honor if we could have another chance to welcoming you here with the very best.
Regards,
Muhaimin Ramza.CHA
General Manager
MR
Matthew R.
6.3
/ 10
04 Jan 2023
Medical
Room is average and quite dirty. Breakfast options are plenty but the water tastes weird.
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Accommodation's Reply
08 Jan 2023
Dear Mr. Matthew,
Warmest greeting form ASTON Pluit Hotel & Residence Jakarta,
Thank you for visiting, scoring and give a review about us.
Me and my team were sad and do apologies for the inconvenience caused, rooms was not clean enough, breakfast "taste" need to be upgrade.
This review is very important for our business for the future.
We have done with the investigation, the corrective action has taken to make sure that the same things would NOT happen again in the next.
We do hope that we could have a chance to welcoming you with the very best both of services & products on your next visit.
Best regards,
Muhaimin Ramza.CHA
General Manager
DB
Denny B. A.
6.5
/ 10
14 Nov 2022
At check-in we were asked to wait 15 minutes even though it was already 14:00 more than the reason the room was cleaned right the waiting time became 30 minutes which was very annoying, it would not be possible to return to that hotel again next time.
1 people found this helpful
Accommodation's Reply
15 Nov 2022
Dear Mr. Denny,
Warmest greeting from ASTON Pluit Hotel & Residence Jakarta,
Thank you for choosing us as the place for your accommodation during you were at Pluit area.
We are sad and do apologize for the inconvenience caused during you were here with my team, specially for the room readiness. That was not our standard which is the check -in time is starting 14:00, the corrective action has taken to make sure that the same thing should not happen again in the near future.
We do hope that we could welcoming you much better on your next visit.
Best regards,
Muhaimin Ramza,CHA
General Manager
MM
Mirna M.
6
/ 10
10 Nov 2022
Transit
Check in was definitely NOT a pleasant experience. As I arrive at the reception, the guy seemed to be annoyed with my arrival. He didn't greet me, didn't welcome me, he just ask "bisa dibantu bu?" He took his sweet time moving from one computer to another, and didn't bother to do things faster. I was tired as it was already 10:30PM, but he kept looking at his computer as if he's trying to figure out the solution for the war in Ukraine. I finally got my key, he hesitantly explain the room location and when I ask about the parking regulations, he said that I should go to the security. But then he changed his mind and offered to help, but after taking a step or two he changed his mind again and hesitated. So I decided to go see the security by myself and thank goodness, the security staff was far more helpful, friendly and communicative even though they were super busy. The parking lot was narrow and frankly speaking, I think it was designed for cars with sliding doors. Because if you park your car within the lines you'd find yourself unable to open the car door let alone exiting the car. Check out was a breeze, the girl reception was cheerful and friendly, loved her morning spirit. The other staffs seemed to be friendly so maybe I was not lucky during my check in. The room looked tired, needs a face lift, the pillows are old and hard, they need to be changed, the pillow top was a joke, didn't feel right. Cleanliness needs to be upgraded.
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Accommodation's Reply
02 Dec 2022
Dear Ms. Mirna,
Thank you for visiting, scoring dan review about us.
I apologize on behalf of everyone at ASTON Pluit Hotel & Residence. I know that your situation was an exception. I really appreciate you bringing this issue to my attention. We are looking into this issue and hope to resolve it promptly and accurately especially for the front office service, parking area and the cleanliness. We can’t fix the past but you have my personal commitment to improve the way our staff serves every guest. I have share this review also to the friendly reception during morning shift, and we do hope that it could make our day become bright and more wonderful.
Then, please accept my sincerest apologies on behalf of everyone on the team. I would appreciate if any another chance to welcoming you with our service excellent.
Best regards,
Muhaimin Ramza, CHA
General Manager
V
Vonny
9
/ 10
06 Nov 2022
Holiday
The hotel staffs are really great with their job, always ready to help and very polite. The AC was cold, the view from room window was superb. However, there are some minor inconveniences in our room. Some dusty floor and corner. And there is not shower in the bathroom. The elevator was also slow and packed. At the end, we had a pleasant stay here thanks to all the helpful staffs.
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DM
Dini M.
9.4
/ 10
01 Nov 2022
1 people found this helpful
tya
10
/ 10
23 Oct 2022
3 people found this helpful
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Strong smell fruits are NOT allowed
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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Hotel Description
Location
Staying at ASTON Pluit Hotel & Residence is a good choice when you are visiting Pluit.
The hotel is located only 8.05 km away from Bundaran HI MRT Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About ASTON Pluit Hotel & Residence
Whether you are planning an event or other special occasions, ASTON Pluit Hotel & Residence is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, ASTON Pluit Hotel & Residence provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at ASTON Pluit Hotel & Residence, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at ASTON Pluit Hotel & Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ASTON Pluit Hotel & Residence exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ASTON Pluit Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at ASTON Pluit Hotel & Residence.
Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Operational Hours | From 14:00 - Before 12:00 |
Are they serving breakfast? | Yes, some room provide breakfast |
Facilities
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Vegetarian meal
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Things to Do
- Fitness center
- Massage
- Spa
- TV lounge
Business Facilities
- Business center
- Meeting facilities
- Projector
Transportation
- Airport transfer
- Valet parking
Nearby Facilities
- ATM/Banking
- Shops
Accessibilty
- Accessibility equipment
Sports and Recreations
- Fitness center
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about ASTON Pluit Hotel & Residence
What are available facilities at ASTON Pluit Hotel & Residence?
There are top facilites at ASTON Pluit Hotel & Residence such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ASTON Pluit Hotel & Residence?
The standard check-in time at ASTON Pluit Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ASTON Pluit Hotel & Residence provide breakfast?
Yes, ASTON Pluit Hotel & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
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