Aston Tanjung Pinang Hotel & Conference Center

Hotels
8.2
/10
Very Good
1,423 reviews

What Guests Say About Their Stay

Staff Friendliness (33)
Ambiance (31)
Taste (31)
Room Space (29)
E***i
9.4
/ 10
Had a short business trip in Galang Batang and decided to check-in here on my last day here. Staff and guards were very friendly and helpful. Room and facilities were clean and neat. Not too many people wandering around when I was staying there so it gives a perfect environment to take a good rest for an introvert person like me.
T***i
9.7
/ 10
The hotel is cozy, quite clean, but close to the city. Staff are friendly and helpful. Amenities at the room are complete and proper - I like it. Keep up the good work 👍❤️
ROMARIO C. I.
8.5
/ 10
Aston Tanjung Pinang merupakan salah satu pilihan yang tepat untuk stay bersama keluarga maupun pasangan, fasilitasnya cukup lengkap ditambah staff yang cukup ramah, khususnya security, housekeeping & team F.O yang selalu tersenyum. Dan terima kasih juga buat Yazid yang cukup profesional dalam pelayanannya. Aston terbaik!
Carolina W. Y.
10.0
/ 10
Pengalaman kedua kami menginap di Aston. Sangat menyenangkan. Yang membuat kami memutuskan kembali lagi adalah pegawai yang ramah dan fasilitas yang bersih dan lengkap termasuk free masuk TSG. Thank you Aston. Next holiday kami ingin berkunjung lagi 😀
Afnie M.
10.0
/ 10
Hotel ini yang terbaik. Setiap berkunjung bersama keluarga ke Tanjung Pinang, selalu menginap di sini. Sarapannya enak-enak dan bervariasi, staff semuanya baik, ramah, dan sangat membantu.
In the Area
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Jl. Adisucipto Km 11, Tanjung Pinang Timur, Tanjung Pinang, Kepulauan Riau, Indonesia, 29125

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Aston Tanjung Pinang Hotel & Conference Center is a good choice when you are visiting Tanjung Pinang Timur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aston Tanjung Pinang Hotel & Conference Center

Jl. Adisucipto Km 11, Tanjung Pinang Timur, Tanjung Pinang, Kepulauan Riau, Indonesia, 29125
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Lobby Aston Tanjung Pinang Hotel & Conference Center
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Aston Tanjung Pinang Hotel & Conference Center Rates per Night

Aston Tanjung Pinang Hotel & Conference Center room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Aston Tanjung Pinang Hotel & Conference Center hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Aston Tanjung Pinang Hotel & Conference Center Location & Address

Aston Tanjung Pinang Hotel & Conference Center is located at Jl. Adisucipto Km 11, Tanjung Pinang Timur, Tanjung Pinang, Kepulauan Riau, Indonesia, 29125. It's situated in the Tanjung Pinang area of Indonesia, offering a blend of city convenience and coastal charm. The hotel is approximately 3 km from the city center.

How to go to Aston Tanjung Pinang Hotel & Conference Center from Airport

Arriving at Raja Haji Fisabilillah International Airport and wondering about the best way to get to Aston Tanjung Pinang Hotel & Conference Center? Several options are available, each with its own advantages. Consider your budget, time constraints, and desired level of comfort when choosing your hotel transfer.

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking you straight to the hotel without any stops.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app upon arrival.
  • Hotel Shuttle (Pre-arranged):

    Check with Aston Tanjung Pinang Hotel & Conference Center to see if they offer an airport shuttle service. This can be a hassle-free option, especially if you're arriving late at night.
  • Public Bus (Most Affordable):

    While less common for tourists, public buses do operate from the airport to various points in Tanjung Pinang. This is the most affordable option, but it may require some research and a bit of walking.

Tips:

For the most convenient route, consider pre-booking a ride hailing service through Traveloka or arranging an airport shuttle with the hotel. This will save you time and ensure a smooth transfer.

Aston Tanjung Pinang Hotel & Conference Center Reviews & Summary

Planning a trip to Tanjung Pinang and considering a stay at the Aston Tanjung Pinang Hotel & Conference Center? Reading hotel reviews is a great way to get a feel for what to expect. Let's dive into what guests are saying about this popular hotel.

Guests consistently praise the Aston Tanjung Pinang Hotel & Conference Center for its excellent service and comfortable accommodations. Many reviewers highlight the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The hotel's location is also a plus, offering easy access to local attractions and dining options. A standout feature is the hotel's spacious and well-equipped conference facilities, making it a popular choice for business travellers.

One recent guest wrote: "The Aston Tanjung Pinang exceeded my expectations! The room was clean and comfortable, the staff were incredibly friendly, and the breakfast buffet was delicious. I would definitely stay here again."

Aston Tanjung Pinang Hotel & Conference Center Room Types Available

Choosing the right room type can make all the difference in your hotel experience. Aston Tanjung Pinang Hotel & Conference Center offers a variety of options to suit different needs and preferences. Let's explore the different hotel room type available.

  • Superior Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer enhanced amenities and a more spacious layout. Some rooms feature bathtubs.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering ample space and privacy.
  • Family Room:

    Designed for families, these rooms feature multiple beds and extra space.
  • Presidential Suite:

    The most luxurious option, the Presidential Suite offers stunning views, a private balcony, and a range of premium amenities.

Please note that Aston Tanjung Pinang Hotel & Conference Center is not a pet-friendly hotel.

Hotel Facilities in Aston Tanjung Pinang Hotel & Conference Center

When choosing a hotel, the available facilities can greatly enhance your stay. Aston Tanjung Pinang Hotel & Conference Center boasts a range of amenities designed to cater to both leisure and business travellers. Here's a look at the hotel facilities available.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and fax services.
  • Conference Facilities:

    Host meetings and events in the hotel's modern conference rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Aston Tanjung Pinang Hotel & Conference Center

A great dining experience is an essential part of any hotel stay. Aston Tanjung Pinang Hotel & Conference Center offers a variety of dining options to satisfy your culinary cravings. Let's explore the hotel buffet, restaurant, and cafe.

  • Altitude Rooftop Restaurant:

    Enjoy stunning city views while savouring international cuisine. Open for dinner from 6:00 PM to 10:00 PM. Signature dishes include grilled seafood and pasta.
  • Kopi O Cafe:

    A casual cafe serving coffee, tea, pastries, and light snacks. Open daily from 7:00 AM to 11:00 PM. Prices range from SGD 3 to SGD 10.
  • Breakfast Buffet:

    Start your day with a delicious breakfast buffet featuring a wide selection of Indonesian and international dishes. Available daily from 6:00 AM to 10:00 AM. Price: SGD 20 per person.

Aston Tanjung Pinang Hotel & Conference Center Airport pickups and How to Book

Arriving in a new city can be stressful, especially when it comes to transportation. Aston Tanjung Pinang Hotel & Conference Center understands this and offers convenient hotel to airport transfer services. Here's what you need to know about hotels with airport shuttle.

Aston Tanjung Pinang Hotel & Conference Center offers airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating a new city is much easier with convenient access to public transportation. While Tanjung Pinang doesn't have an MRT system, there are several bus stops nearby Aston Tanjung Pinang Hotel & Conference Center. Here's a look at the nearby MRT station and bus stops nearby.

  • Halte Bus Trans Batam Sri Bintan Pura:

    Approximately 1.5 km from the hotel.
  • Halte Bus Trans Batam Pamedan:

    Approximately 2 km from the hotel.

For bus travel, you can purchase a Trans Batam card at designated kiosks or top-up locations. Alternatively, some buses may accept cash payments.

Nearby Attractions for Family / Kid Friendly

Planning a family vacation and looking for fun things to do nearby? Tanjung Pinang offers a variety of attractions that are perfect for families with kids. Here's a list of nearby activities and nearby places to go.

  • Pantai Trikora (Trikora Beach):

    A beautiful beach with calm waters, perfect for swimming and building sandcastles. Approximately 45 km from the hotel. Entry is free.
  • Pulau Penyengat (Penyengat Island):

    A historic island with a well-preserved mosque and royal tombs. Approximately 10 km from the hotel (including a short boat ride). Entry to the island is free, but there may be fees for boat transportation.
  • Vihara Avalokitesvara Graha (Guan Yin Temple):

    A stunning Buddhist temple with intricate carvings and statues. Approximately 5 km from the hotel. Entry is free.
  • Ramayana Mall Tanjung Pinang:

    A shopping mall with a variety of stores, restaurants, and a cinema. Approximately 3 km from the hotel.
  • 26 Gurindam Park:

    A park with playground equipment and green spaces, perfect for a relaxing afternoon. Approximately 2 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aston Tanjung Pinang Hotel & Conference Center (Tanjung Pinang)

Exploring the local culinary scene is a must when visiting Tanjung Pinang. From charming cafes to authentic street food, there's something to satisfy every palate. Here's a guide to nearby dining and local food.

Cafes/Restaurants:

  • Starbucks:

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • Pizza Hut:

    A popular pizza restaurant serving a range of pizzas, pasta, and appetizers.
  • RM Sederhana:

    A restaurant specializing in Padang cuisine, known for its flavorful curries and spicy dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with egg, chicken, or shrimp.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles, similar to Nasi Goreng but with noodles instead of rice.
  • Soto Ayam:

    A flavorful chicken soup with noodles, vegetables, and spices.
  • Gado-Gado:

    A traditional Indonesian salad with vegetables, tofu, tempeh, and peanut sauce.

Shopping places near Aston Tanjung Pinang Hotel & Conference Center (Tanjung Pinang)

Whether you're looking for souvenirs, fashion, or everyday essentials, Tanjung Pinang offers a variety of shopping options. Here's a guide to nearby shopping and dept stores near me.

  • Ramayana Mall Tanjung Pinang:

    A popular shopping mall with a variety of stores, restaurants, and a cinema.
  • Tanjung Pinang City Center:

    A bustling area with a mix of shops, markets, and street vendors.
  • Bestari Mall:

    A smaller mall with a selection of clothing stores, electronics shops, and a supermarket.

Other Places to Stay Near Aston Tanjung Pinang Hotel & Conference Center

If you're looking for alternative accommodations in Tanjung Pinang, there are several hotels to choose from. Here's a list of apartment and affordable hotels nearby.

Luxury/5-Star Hotels Nearby:

  • Bintan Resorts:

    While not directly in Tanjung Pinang, Bintan Resorts offers a range of luxurious 5-star hotels with stunning beachfront locations.
  • The Sanchaya Bintan:

    An exclusive beachfront resort with luxurious villas and exceptional service.
  • Nirwana Gardens Bintan:

    A sprawling resort complex with multiple hotels, restaurants, and activities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • CK Tanjung Pinang Hotel:

    A modern hotel with comfortable rooms and a convenient location.
  • Hotel Panorama:

    A well-regarded hotel offering comfortable accommodations and a range of amenities.
  • Comforta Hotel Tanjung Pinang:

    A popular choice for both business and leisure travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pelangi Hotel & Resort:

    A budget-friendly option with basic amenities and a convenient location.
  • Sampurna Jaya Hotel:

    A simple hotel offering clean and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Tanjung Pinang is essential for a comfortable and enjoyable experience. Aston Tanjung Pinang Hotel & Conference Center offers a great combination of comfort, convenience, and amenities, making it an excellent choice for both business and leisure travellers. With its central location, well-appointed rooms, and range of facilities, it's a popular option for visitors to the area. Check hotel availability and make your hotel reservations today!

Ready to book your stay at Aston Tanjung Pinang Hotel & Conference Center? Don't miss out on the best deals and promotions! Visit Traveloka to compare prices, read reviews, and secure your room booking. With Traveloka, you can easily book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Aston Tanjung Pinang Hotel & Conference Center

Swimming Pool Aston Tanjung Pinang Hotel & Conference Center
Swimming Pool
Fitness Center Aston Tanjung Pinang Hotel & Conference Center
Fitness Center
Functional Hall Aston Tanjung Pinang Hotel & Conference Center
Functional Hall
Common Space Aston Tanjung Pinang Hotel & Conference Center
Common Space
Lobby Aston Tanjung Pinang Hotel & Conference Center
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Airport transfer
  • Car rental

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Aston Tanjung Pinang Hotel & Conference Center

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

IMPORTANT: You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
During Pandemic Covid 19, guests who stay 5 nights or more must show a negative swab/ PCR result upon check-in.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Tanjung Pinang Hotel & Conference Center
162
Number of floors in Aston Tanjung Pinang Hotel & Conference Center
3
Another facilities in Aston Tanjung Pinang Hotel & Conference Center
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Aston Tanjung Pinang Hotel & Conference Center

Is Aston Tanjung Pinang Hotel Conference Center parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests of Aston Tanjung Pinang Hotel Conference Center. We don't currently offer valet parking services, however, ample parking is available on-site for your convenience.
Does Aston Tanjung Pinang Hotel Conference Center offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including specific hotel policies. To find out whether Aston Tanjung Pinang Hotel Conference Centre offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Aston Tanjung Pinang Hotel Conference Center offer free hotel Wi-Fi for guests during their stay?
To confirm whether Aston Tanjung Pinang Hotel Conference Centre provides complimentary hotel wifi access to its guests, it's best to contact the hotel directly. Their website or a quick phone call will provide the most up-to-date and accurate information regarding their wifi policy and availability. Checking for details on their website about internet access is also recommended.
Where is the nearest MRT station or bus stops nearby Aston Tanjung Pinang Hotel Conference Center? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Aston Tanjung Pinang Hotel & Conference Centre; information on specific routes is best obtained from local maps or the hotel reception. Unfortunately, there isn't an MRT station nearby. Regarding visitor attractions, Tanjung Pinang offers several things to do nearby, including exploring the local markets and enjoying the coastal scenery. The hotel staff can provide more detailed information on nearby attractions.
Is Aston Tanjung Pinang Hotel Conference Center a pet friendly hotel?
I do not have access to real-time information, including hotel policies. To find out if Aston Tanjung Pinang Hotel Conference Center is pet-friendly, I recommend checking their official website or contacting them directly via phone or email. Their website should clearly state their pet policy, if they are a pet friendly hotel or offer animal friendly hotels services.
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More Reviews from Other Guests in Aston Tanjung Pinang Hotel & Conference Center

8.3
Very Good
From 1,378 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.4

Location

8.3

Service and Facilites

8.3

People often mention about Aston Tanjung Pinang Hotel & Conference Center
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Bedroom (25)
Taste (25)
Staff Friendliness (24)
Ambiance (24)
Surroundings (23)
Accessibility (22)
Variety (22)
Distance to City Center (20)
Family Friendly (20)
Room Space (20)
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Traveler Reviews Aston Tanjung Pinang Hotel & Conference Center

Number of reviews per page
20
40
Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff are very helpful and friendly, but please fix the AC because it wasn't cold enough yesterday, maybe improve the breakfast, thank you, I really enjoyed my staycation here ^^
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B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
best service and according to standards, input for product quality for breakfast, pay attention to taste
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel is quite good... The receptionist and housekeeping staff are not on the same page, so guest requests are not properly attended to, which makes them uncomfortable.
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel was pretty good. In my opinion, the only thing lacking was the reception and housekeeping staff's lack of response to guests' requests for a change of bedsheets, which was a bit harsh. Perhaps they hadn't changed the sheets regularly.
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Eep E.
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 11 week(s) ago
Initially, I was a bit bored due to the distance from the airport, but this was alleviated by the access to the beach. I was initially impressed with the good Wi-Fi signal in my room, but it frequently disconnected, so I had to tether my laptop to my phone for my activities in the room.
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ARIF M.
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8.1
/10
Reviewed 12 week(s) ago
close to Trans Studio and the airport...comfortable and friendly environment, very nice and helpful staff
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d***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The facilities provided are sufficient to make you comfortable during your overnight stay at this hotel.
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N***l
icon-origin-TRAVELOKA
6.9
/10
Reviewed 15 week(s) ago
on Friday, August 15, 2025. Actually, the location is strategic, the hotel and rooms are neat and clean, the food at room service is also very satisfying. Unfortunately, the hotel management is very lacking, NO staff helped when carrying my luggage and items when checking out. NO STAFF was also agile in helping me when loading my luggage into the car. NO ONE helped direct traffic on the drop-off lane in front of the lobby. Hopefully this can be an evaluation material for the hotel
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E***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Had a short business trip in Galang Batang and decided to check-in here on my last day here. Staff and guards were very friendly and helpful. Room and facilities were clean and neat. Not too many people wandering around when I was staying there so it gives a perfect environment to take a good rest for an introvert person like me.
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Accommodation's Reply
11 Aug 2025
Dear E***j Thank you for taking the time to share your experience at Aston Tanjung Pinang Hotel & Conference Center. We are glad that you enjoyed your stay with us and look forward to welcoming you back again to our hotel. Best Regards Aston Tanjung Pinang Hotel & Conference Center.
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The best! May you always be the best!!
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Accommodation's Reply
22 Jul 2025
Dear Mr. R***y Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our hotel facilities. It's always our goal to provide a comfortable and convenient experience for our guests, and we're glad to know we succeeded during your stay. We truly appreciate your kind words, and we can’t wait to welcome you back for another great experience. If there’s anything specific you’d like to see on your next visit, don’t hesitate to let us know. Warm regards. Aston Tanjung Pinang Hotel & Conference Center
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff is very friendly, the facilities are also good, the food is delicious... really TOP, all the kids are happy when they staycation at Aston😁
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Accommodation's Reply
10 Jul 2025
Dear R***a. Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for wonderful feedback. We are glad that you enjoyed your stay with us. We truly appreciate your support and look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center
E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 22 week(s) ago
The first day I couldn't rest because the hotel had an event, noisy until 3 am, the next day I was moved to a room, but I felt tired because I couldn't rest on the first day. The food choices were lacking, and the taste was lacking, sometimes I just wanted to get a glass and the water was gone. The service was lacking in every aspect, from the beginning of check in. Hopefully it can be better in the future.
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Accommodation's Reply
10 Jul 2025
Dear E***G Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for your wonderful feedback, we want to apologize if there are any shortcomings in your experience. We truly appreciate your support an look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center
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Rusliana D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
the room is even cleaner. the food is delicious
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Accommodation's Reply
10 Jul 2025
Dear Rusliana D Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for your wonderful feedback, we want to apologize if there are any shortcomings in your experience. We truly appreciate your support an look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center
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Ceng I. A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Room, Service, Breakfast Hotel Good. The only thing lacking is 1, previously for Hotel guests to enter Transstudio Full Free Play all rides, now only the entrance is free and if you want to play the rides you have to pay another 25k. Even though that is one of the goals expected to stay at Hotel Aston is Free Transstudio.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Ceng I.A.S Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our hotel facilities. It's always our goal to provide a comfortable and convenient experience for our guests, and we're glad to know we succeeded during your stay. We truly appreciate your kind words, and we can’t wait to welcome you back for another great experience. If there’s anything specific you’d like to see on your next visit, don’t hesitate to let us know. Warm regards. Aston Tanjung Pinang Hotel & Conference Center
Ade A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
location close 10 minutes to the airport. across a little walk near the pharmacy. next to the hotel there is a children's tourist attraction transstudiopark. get free entrance tickets from the hotel the kids are immediately happy. what is lacking is the AC in the restaurant area during breakfast they said it was being repaired. so when eating it was hot and stuffy so it was uncomfortable. hopefully it will be fixed soon. and PS in the kids room they also said it was being repaired even though the kids wanted to play yesterday. and the pool area where the kids play the shower is dead. need to be paid more attention
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Accommodation's Reply
11 May 2025
Dear Mr. Ade, Warmest Greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to share your experience during your stay at Aston Tanjungpinang Hotel. We are very pleased to know that our strategic location, free ticket facility to Trans Studio Park, and convenient access to the pharmacy and airport provide added value for you and your family. We apologize for the inconvenience you experienced regarding the AC in the restaurant area during breakfast, the PlayStation in the kids room, and the water fountain in the children's pool area that was not working. Our team is currently making repairs so that these facilities will be back to optimal soon. Your input is very valuable for us to continue to improve the quality of service and comfort for guests, especially families with children. We hope to welcome you and your family back with a more enjoyable experience in the future. Warm regards, Aston Tanjungpinang Hotel Management
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Robby J. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
The lobby and restaurant are a bit hot.
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4 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management
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Robby J. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
The lobby and restaurant (breakfast place) are a bit hot, these places should have a cool temperature.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management
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Robby J. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
The lobby is a bit hot, the lobby should have a cool temperature. Hopefully it can be fixed 🙏
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Accommodation's Reply
11 Apr 2025
Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
hotel staff is friendly and good in service
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam. Warmest greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for your positive review regarding the service and friendliness of our staff at Aston Tanjungpinang Hotel & Conference Center. We are very happy to hear that you felt comfortable during your stay with us. Your compliments will be conveyed to the entire team as motivation to continue providing the best service. We look forward to welcoming you back to Aston Tanjungpinang for a more enjoyable stay experience in the future. Warmest regards, Aston Tanjungpinang Management
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The service is good, the staff are friendly. Good.
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam. Warmest greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for your positive review regarding the service and friendliness of our staff at Aston Tanjungpinang Hotel & Conference Center. We are very happy to hear that you felt comfortable during your stay with us. Your compliments will be conveyed to the entire team as motivation to continue providing the best service. We look forward to welcoming you back to Aston Tanjungpinang for a more enjoyable stay experience in the future. Warmest regards, Aston Tanjungpinang Management
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Exterior 4 Aston Tanjung Pinang Hotel & Conference Center

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8.3
Very Good
From 1,378 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.4

Location

8.3

Service and Facilites

8.3

People often mention about Aston Tanjung Pinang Hotel & Conference Center
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Bedroom (25)
Taste (25)
Staff Friendliness (24)
Ambiance (24)
Surroundings (23)
Accessibility (22)
Variety (22)
Distance to City Center (20)
Family Friendly (20)
Room Space (20)
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Traveler Reviews Aston Tanjung Pinang Hotel & Conference Center

Number of reviews per page
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40
Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff are very helpful and friendly, but please fix the AC because it wasn't cold enough yesterday, maybe improve the breakfast, thank you, I really enjoyed my staycation here ^^
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B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
best service and according to standards, input for product quality for breakfast, pay attention to taste
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel is quite good... The receptionist and housekeeping staff are not on the same page, so guest requests are not properly attended to, which makes them uncomfortable.
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel was pretty good. In my opinion, the only thing lacking was the reception and housekeeping staff's lack of response to guests' requests for a change of bedsheets, which was a bit harsh. Perhaps they hadn't changed the sheets regularly.
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Eep E.
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 11 week(s) ago
Initially, I was a bit bored due to the distance from the airport, but this was alleviated by the access to the beach. I was initially impressed with the good Wi-Fi signal in my room, but it frequently disconnected, so I had to tether my laptop to my phone for my activities in the room.
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ARIF M.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
close to Trans Studio and the airport...comfortable and friendly environment, very nice and helpful staff
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d***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The facilities provided are sufficient to make you comfortable during your overnight stay at this hotel.
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N***l
icon-origin-TRAVELOKA
6.9
/10
Reviewed 15 week(s) ago
on Friday, August 15, 2025. Actually, the location is strategic, the hotel and rooms are neat and clean, the food at room service is also very satisfying. Unfortunately, the hotel management is very lacking, NO staff helped when carrying my luggage and items when checking out. NO STAFF was also agile in helping me when loading my luggage into the car. NO ONE helped direct traffic on the drop-off lane in front of the lobby. Hopefully this can be an evaluation material for the hotel
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E***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Had a short business trip in Galang Batang and decided to check-in here on my last day here. Staff and guards were very friendly and helpful. Room and facilities were clean and neat. Not too many people wandering around when I was staying there so it gives a perfect environment to take a good rest for an introvert person like me.
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Accommodation's Reply
11 Aug 2025
Dear E***j Thank you for taking the time to share your experience at Aston Tanjung Pinang Hotel & Conference Center. We are glad that you enjoyed your stay with us and look forward to welcoming you back again to our hotel. Best Regards Aston Tanjung Pinang Hotel & Conference Center.
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The best! May you always be the best!!
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Accommodation's Reply
22 Jul 2025
Dear Mr. R***y Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our hotel facilities. It's always our goal to provide a comfortable and convenient experience for our guests, and we're glad to know we succeeded during your stay. We truly appreciate your kind words, and we can’t wait to welcome you back for another great experience. If there’s anything specific you’d like to see on your next visit, don’t hesitate to let us know. Warm regards. Aston Tanjung Pinang Hotel & Conference Center
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff is very friendly, the facilities are also good, the food is delicious... really TOP, all the kids are happy when they staycation at Aston😁
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Accommodation's Reply
10 Jul 2025
Dear R***a. Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for wonderful feedback. We are glad that you enjoyed your stay with us. We truly appreciate your support and look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center
E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 22 week(s) ago
The first day I couldn't rest because the hotel had an event, noisy until 3 am, the next day I was moved to a room, but I felt tired because I couldn't rest on the first day. The food choices were lacking, and the taste was lacking, sometimes I just wanted to get a glass and the water was gone. The service was lacking in every aspect, from the beginning of check in. Hopefully it can be better in the future.
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Accommodation's Reply
10 Jul 2025
Dear E***G Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for your wonderful feedback, we want to apologize if there are any shortcomings in your experience. We truly appreciate your support an look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center
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Rusliana D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
the room is even cleaner. the food is delicious
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Accommodation's Reply
10 Jul 2025
Dear Rusliana D Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for your wonderful feedback, we want to apologize if there are any shortcomings in your experience. We truly appreciate your support an look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center
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Ceng I. A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Room, Service, Breakfast Hotel Good. The only thing lacking is 1, previously for Hotel guests to enter Transstudio Full Free Play all rides, now only the entrance is free and if you want to play the rides you have to pay another 25k. Even though that is one of the goals expected to stay at Hotel Aston is Free Transstudio.
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2 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr. Ceng I.A.S Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our hotel facilities. It's always our goal to provide a comfortable and convenient experience for our guests, and we're glad to know we succeeded during your stay. We truly appreciate your kind words, and we can’t wait to welcome you back for another great experience. If there’s anything specific you’d like to see on your next visit, don’t hesitate to let us know. Warm regards. Aston Tanjung Pinang Hotel & Conference Center
Ade A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
location close 10 minutes to the airport. across a little walk near the pharmacy. next to the hotel there is a children's tourist attraction transstudiopark. get free entrance tickets from the hotel the kids are immediately happy. what is lacking is the AC in the restaurant area during breakfast they said it was being repaired. so when eating it was hot and stuffy so it was uncomfortable. hopefully it will be fixed soon. and PS in the kids room they also said it was being repaired even though the kids wanted to play yesterday. and the pool area where the kids play the shower is dead. need to be paid more attention
Read More
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Accommodation's Reply
11 May 2025
Dear Mr. Ade, Warmest Greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to share your experience during your stay at Aston Tanjungpinang Hotel. We are very pleased to know that our strategic location, free ticket facility to Trans Studio Park, and convenient access to the pharmacy and airport provide added value for you and your family. We apologize for the inconvenience you experienced regarding the AC in the restaurant area during breakfast, the PlayStation in the kids room, and the water fountain in the children's pool area that was not working. Our team is currently making repairs so that these facilities will be back to optimal soon. Your input is very valuable for us to continue to improve the quality of service and comfort for guests, especially families with children. We hope to welcome you and your family back with a more enjoyable experience in the future. Warm regards, Aston Tanjungpinang Hotel Management
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Robby J. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
The lobby and restaurant are a bit hot.
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4 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management
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Robby J. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
The lobby and restaurant (breakfast place) are a bit hot, these places should have a cool temperature.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management
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Robby J. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
The lobby is a bit hot, the lobby should have a cool temperature. Hopefully it can be fixed 🙏
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Accommodation's Reply
11 Apr 2025
Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
hotel staff is friendly and good in service
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam. Warmest greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for your positive review regarding the service and friendliness of our staff at Aston Tanjungpinang Hotel & Conference Center. We are very happy to hear that you felt comfortable during your stay with us. Your compliments will be conveyed to the entire team as motivation to continue providing the best service. We look forward to welcoming you back to Aston Tanjungpinang for a more enjoyable stay experience in the future. Warmest regards, Aston Tanjungpinang Management
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The service is good, the staff are friendly. Good.
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam. Warmest greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for your positive review regarding the service and friendliness of our staff at Aston Tanjungpinang Hotel & Conference Center. We are very happy to hear that you felt comfortable during your stay with us. Your compliments will be conveyed to the entire team as motivation to continue providing the best service. We look forward to welcoming you back to Aston Tanjungpinang for a more enjoyable stay experience in the future. Warmest regards, Aston Tanjungpinang Management
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Number of reviews per page
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