Azza Hotel Palembang by Horison

Hotels
Preferred Partner
8.3
/10
Very Good
4,200 reviews

What Guests Say About Their Stay

Distance To City Center (130)
Accessibility (102)
Staff Friendliness (95)
Bedroom (83)
KRISNA C. N.
10.0
/ 10
The hotel is great. Near mall, strategies location. Check-in very smooth. The staff helpfully.
Toto S.
8.5
/ 10
The hotel staff is friendly, responds quickly to guests, the price is affordable, the rooms are clean and comfortable, the breakfast is quite varied, the taste is also delicious, the strategic location is close to the Bumi Sriwijaya LRT station and close to the Palembang Icon mall.
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D***i
10.0
/ 10
fast friendly staff, clean and comfortable room. nice. affordable price
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A***n
10.0
/ 10
satisfying and very comfortable close to the city center, clean bathroom, friendly staff, very suitable for families and workers
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Bayu D. P.
8.5
/ 10
Clean rooms, 24 hours hot water, the right price in a bag and good food.
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In the Area
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Jalan Kapten Anwar Sastro No. 1296, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Azza Hotel Palembang by Horison is located in area / city Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Azza Hotel Palembang by Horison

Jalan Kapten Anwar Sastro No. 1296, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129
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Lobby Azza Hotel Palembang by Horison
Lobby 2 Azza Hotel Palembang by Horison

Discover More About Azza Hotel Palembang by Horison

Azza Hotel Palembang by Horison Rates per Night

Azza Hotel Palembang by Horison room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Azza Hotel Palembang by Horison hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Azza Hotel Palembang by Horison Location & Address

Azza Hotel Palembang by Horison is located at Jalan Kapten Anwar Sastro No. 1296, Ilir Timur I, Palembang, Sumatra Selatan, Indonesia, 30129. It's situated in the Palembang area of Indonesia, known for its vibrant culture and historical sites. The hotel is approximately 5 km from the city center.

How to go to Azza Hotel Palembang by Horison from Airport

Getting from Sultan Mahmud Badaruddin II International Airport to Azza Hotel Palembang by Horison is a breeze. Several options are available, ensuring a smooth hotel transfer.
  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly to the hotel. Expect a journey of around 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Ride Hailing services are readily available at the airport. This is a convenient and often cost-effective way to reach the hotel.
  • Airport Bus (budget-friendly):

    The airport bus offers a budget-friendly option. However, it may involve a longer travel time and a short walk from the bus stop to the hotel.

Tips:

For the most convenient route, consider a ride hailing service or a taxi. They offer door-to-door service and are readily available at the airport.

Azza Hotel Palembang by Horison Reviews & Summary

Looking for all about hotel Azza Hotel Palembang by Horison? This hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location. Guests appreciate the friendly staff and the overall value for money. What makes Azza Hotel Palembang by Horison stand out is its commitment to providing a relaxing and enjoyable stay. The hotel boasts well-appointed rooms, a refreshing swimming pool, and a restaurant serving delicious local and international cuisine.

Here's what one guest had to say: "A fantastic hotel! The staff were incredibly helpful, the room was spotless, and the location was perfect for exploring Palembang. I highly recommend it!"

Azza Hotel Palembang by Horison Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Azza Hotel Palembang by Horison offers a variety of categories of hotel rooms to suit every traveller's needs.
  • Superior Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Non-smoking options are available.
  • Deluxe Room:

    Offering more space and enhanced amenities, the Deluxe Room is ideal for those seeking extra comfort. Some rooms feature bathtubs.
  • Executive Suite:

    The Executive Suite provides a separate living area and stunning city views.
  • Family Room:

    Designed for families, this room offers ample space and multiple beds.

Please note that Azza Hotel Palembang by Horison is not a pet-friendly hotel.

Hotel Facilities in Azza Hotel Palembang by Horison

Azza Hotel Palembang by Horison offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. These hotel amenities cater to both adults and children.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving local and international cuisine.
  • Meeting Rooms:

    Perfect for business travellers, the hotel offers well-equipped meeting rooms.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.

Hotel Buffet or Restaurant/Cafe in Azza Hotel Palembang by Horison

Indulge in a culinary journey at Azza Hotel Palembang by Horison's hotel restaurant and cafe. The hotel buffet offers a wide variety of options to satisfy every palate.
  • The Zaffron Restaurant:

    Serving a delectable buffet breakfast, lunch, and dinner, featuring Indonesian and international dishes. The buffet is priced at approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy a relaxing cup of coffee or tea and light snacks at the Lobby Lounge. Open from 9:00 AM to 11:00 PM.

Don't miss the signature dish at The Zaffron Restaurant: Pempek Palembang, a local delicacy.

Azza Hotel Palembang by Horison Airport pickups and How to Book

Looking for hotels with airport shuttle services? Azza Hotel Palembang by Horison offers a convenient hotel to airport transfer service.

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time. The hotel staff will be happy to assist you with the booking steps.

Nearby MRT Station & Bus Stops

While Palembang doesn't have an MRT system, there are several nearby bus stops that provide convenient access to the city. Knowing the nearby MRT station and nearby bus station options is helpful.
  • TransMusi Bus Stop - Halte Masjid Agung:

    Approximately 1 km from the hotel.
  • TransMusi Bus Stop - Halte Pasar Cinde:

    Approximately 1.5 km from the hotel.

You can purchase a TransMusi card at designated kiosks or directly at the bus stops. The card can be topped up with credit for easy travel.

Nearby Attractions for Family / Kid Friendly

Palembang offers a variety of nearby activities and nearby places to go for families and children. There are many things to see nearby and stuff to see nearby.
  • Kambang Iwak Family Park (2 km):

    A beautiful park with a lake, perfect for a relaxing stroll or a picnic. Free entry.
  • Museum Balaputra Dewa (4 km):

    Learn about the history and culture of South Sumatra. Entry fee: Approximately SGD 2.
  • Jakabaring Sport City (7 km):

    A large sports complex with various facilities, including a water park. Entry fee varies depending on the activity.
  • Al-Quran Al-Akbar (10 km):

    A giant Quran carved on wood, a unique and impressive sight. Entry fee: Approximately SGD 3.
  • Punti Kayu Forest Park (12 km):

    A natural forest reserve with hiking trails and wildlife. Entry fee: Approximately SGD 1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Azza Hotel Palembang by Horison (Palembang)

Exploring the nearby dining scene is a must when visiting Palembang. You'll find a variety of local food and local restaurant options to satisfy your cravings.

Cafes/Restaurants:

  • Excelso Cafe:

    A popular coffee chain serving a variety of coffee drinks and light meals.
  • Pizza Hut:

    Enjoy classic pizzas and pasta dishes.
  • Marugame Udon:

    A Japanese noodle restaurant offering delicious and affordable udon dishes.

Local Street Food:

  • Pempek:

    Palembang's signature dish, a fish cake served with a sweet and sour sauce.
  • Mie Celor:

    A noodle dish with a rich coconut milk-based gravy.
  • Martabak HAR:

    A savoury pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    Indonesian fried rice, a classic street food staple.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near Azza Hotel Palembang by Horison (Palembang)

Looking for nearby shopping options during your stay? Palembang offers a variety of dept stores near me and shops near me, including malls near hotel.
  • Palembang Square Mall:

    A large shopping mall with a variety of retail stores, restaurants, and entertainment options.
  • Palembang Icon Mall:

    Another popular shopping destination with a wide selection of international and local brands.
  • Pasar 16 Ilir:

    A traditional market where you can find local products, souvenirs, and street food.

Other Places to Stay Near Azza Hotel Palembang by Horison

If Azza Hotel Palembang by Horison is fully booked, or you're simply looking for alternatives, here are some other places to stay nearby. There are many affordable hotels nearby, as well as luxury options.

Luxury/5-Star Hotels Nearby:

  • The Zuri Palembang:

    A luxurious hotel offering stunning city views and top-notch amenities.
  • Wyndham Opi Hotel Palembang:

    Located near the Jakabaring Sport City, this hotel offers a range of facilities and services.
  • Arista Hotel Palembang:

    A stylish hotel with a modern design and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Novotel Palembang Hotel & Residence:

    A comfortable hotel with a range of facilities, including a swimming pool and a fitness center.
  • ASTON Palembang Hotel & Conference Center:

    A well-equipped hotel with a convenient location and a range of amenities.
  • Beston Hotel Palembang:

    A modern hotel offering comfortable accommodations and friendly service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Rio City Hotel Palembang:

    A budget-friendly hotel offering comfortable accommodations and a convenient location.
  • Hotel Swarna Dwipa Palembang:

    A simple and affordable hotel with basic amenities.
  • Grand Duta Hotel Palembang:

    A comfortable hotel with a range of facilities, including a restaurant and a meeting room.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Palembang is essential, and Azza Hotel Palembang by Horison offers a great option with its comfortable accommodations and convenient location. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Palembang. Book your room booking now through Traveloka for the best deals and a seamless booking experience. Start planning your trip today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka!

All facilities in Azza Hotel Palembang by Horison

Lobby Azza Hotel Palembang by Horison
Lobby
Accommodation Services Azza Hotel Palembang by Horison
Accommodation Services
Exterior Azza Hotel Palembang by Horison
Exterior
Bedroom Azza Hotel Palembang by Horison
Bedroom
In-room Bathroom Azza Hotel Palembang by Horison
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Dining area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Car rental

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Azza Hotel Palembang by Horison

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 13:00

General Check-in Instructions

-

Additional Policy

-

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Azza Hotel Palembang by Horison
70
Number of floors in Azza Hotel Palembang by Horison
5
Another facilities in Azza Hotel Palembang by Horison
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Azza Hotel Palembang by Horison

What are available facilities at Azza Hotel Palembang by Horison?
There are top facilites at Azza Hotel Palembang by Horison such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Azza Hotel Palembang by Horison?
The standard check-in time at Azza Hotel Palembang by Horison is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Azza Hotel Palembang by Horison provide breakfast?
Yes, Azza Hotel Palembang by Horison provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Azza Hotel Palembang by Horison
Azza Hotel Palembang by Horison has a 2.0-star rating.
How many floors does Azza Hotel Palembang by Horison have?
Azza Hotel Palembang by Horison has 5.
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More Reviews from Other Guests in Azza Hotel Palembang by Horison

8.3
Very Good
From 4,200 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.7

Service and Facilites

8.2

People often mention about Azza Hotel Palembang by Horison
All
Distance to City Center (71)
Staff Friendliness (67)
Bedroom (65)
Ambiance (60)
Room Space (60)
Accessibility (59)
Bathroom (54)
Taste (52)
Variety (48)
Surroundings (44)
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Traveler Reviews Azza Hotel Palembang by Horison

Number of reviews per page
20
40
Customer reviews
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
A strategically located hotel. Delicious food and spacious rooms. I always stay here when I visit Palembang.
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S***h
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 week(s) ago
Favorite hotel because of its strategic location, delicious food, and affordable prices.
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Anggi S. S.
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10.0
/10
Reviewed 2 week(s) ago
Hotel staff were friendly and helpful upon check in.
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Agus W.
icon-Transit
Transit
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8.2
/10
Reviewed 2 week(s) ago
clean and comfortable rooms, close to the mall and LRT stop.
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M SYROYYUDIN
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Great, good, clean, friendly staff.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good and nice hotel. Near to city
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A***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
great and thanks...............
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A***A
icon-Transit
Transit
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10.0
/10
Reviewed 4 week(s) ago
steady
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Roma H. A.
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10.0
/10
Reviewed 4 week(s) ago
A very comfortable hotel. Close to the mall.
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Accommodation's Reply
13 Nov 2025
Dear Roma H.A., Thank you for your positive review! We are so glad you felt comfortable during your stay and appreciated our hotel's great location. Thank you for your kind words about our team. We look forward to welcoming you back for even more wonderful experiences in the future. Best regards, Azza Hotel Palembang by Horizon
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putri r. r.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 5 week(s) ago
The AC in the room is not cold, the room is hot
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Accommodation's Reply
13 Nov 2025
Dear Mr. Putri R.R., Warmest regards, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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f***l
icon-Transit
Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 7 week(s) ago
HOT AC, DIRTY ROOMS FOR THE 2 ROOMS I ORDERED, SMELLY, CLOGGED TOILET
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Accommodation's Reply
13 Nov 2025
Dear f*l, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced regarding the room condition and facilities not meeting your expectations. This is not the standard of service we aim to provide. We have forwarded your feedback to the relevant team for immediate improvements to prevent this from happening again. We hope to have the opportunity to welcome you back for an even better stay experience. Best regards, Azza Hotel Palembang by Horizon
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Very worth it & strategic location
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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Roma H. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was comfortable, and the mall was right across the street from the hotel. The staff was friendly. I enjoyed staying here.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Ms. Roma H.A., Warmest regards, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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Abi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good service, responsive, as expected.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr/Mrs Abi, Warm regards, AZSA Hotel Palembang by Horizons Thank you for choosing AZSA Hotel Palembang by Horizons as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from AZSA Hotel Palembang by Horizons on your next stay. Best regards, AZSA Hotel Palembang by Horizons
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Toto S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, responds quickly to guests, the price is affordable, the rooms are clean and comfortable, the breakfast is quite varied, the taste is also delicious, the strategic location is close to the Bumi Sriwijaya LRT station and close to the Palembang Icon mall.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr. Toto, Sincerely, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation when visiting Palembang. Thank you for your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
All great, first time trying and will come back here again
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Accommodation's Reply
21 Oct 2025
Dear R*i, Warm regards, Azza Palembang by Horison Hotel Thank you for choosing Azza Palembang by Horison Hotel as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Palembang by Horison Hotel on your next stay. Best regards, Azza Palembang by Horison Hotel
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Verified Traveler
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10.0
/10
Reviewed 10 week(s) ago
Highly recommended for those of you who are looking for a city center hotel at a low price.
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Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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E***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Very close to the city center, the staff are also very friendly.
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Accommodation's Reply
21 Oct 2025
Dear E*n, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. Thank you for your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Quite comfortable and close to shopping center facilities.
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Accommodation's Reply
21 Oct 2025
Dear E*i, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We also appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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Verified Traveler
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9.1
/10
Reviewed 11 week(s) ago
The location is right in the city center, so it's easy to get everywhere. The food is delicious. Cleanliness and comfort are pretty good. The service is friendly. The bathroom was a bit annoying: the sink faucet wasn't positioned correctly, so you had to hold it up to the sink to use it. The shower head was slow to drain, so the water pooled easily during showers. Room 206, 2nd Floor.
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Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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Number of reviews per page
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Exterior 4 Azza Hotel Palembang by Horison

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 4,200 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.7

Service and Facilites

8.2

People often mention about Azza Hotel Palembang by Horison
All
Distance to City Center (71)
Staff Friendliness (67)
Bedroom (65)
Ambiance (60)
Room Space (60)
Accessibility (59)
Bathroom (54)
Taste (52)
Variety (48)
Surroundings (44)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Azza Hotel Palembang by Horison

Number of reviews per page
20
40
Customer reviews
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
A strategically located hotel. Delicious food and spacious rooms. I always stay here when I visit Palembang.
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Find this review helpful?
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Favorite hotel because of its strategic location, delicious food, and affordable prices.
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Anggi S. S.
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10.0
/10
Reviewed 2 week(s) ago
Hotel staff were friendly and helpful upon check in.
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Agus W.
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Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
clean and comfortable rooms, close to the mall and LRT stop.
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M SYROYYUDIN
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9.4
/10
Reviewed 2 week(s) ago
Great, good, clean, friendly staff.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good and nice hotel. Near to city
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A***A
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
great and thanks...............
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A***A
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Transit
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10.0
/10
Reviewed 4 week(s) ago
steady
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Roma H. A.
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10.0
/10
Reviewed 4 week(s) ago
A very comfortable hotel. Close to the mall.
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Accommodation's Reply
13 Nov 2025
Dear Roma H.A., Thank you for your positive review! We are so glad you felt comfortable during your stay and appreciated our hotel's great location. Thank you for your kind words about our team. We look forward to welcoming you back for even more wonderful experiences in the future. Best regards, Azza Hotel Palembang by Horizon
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putri r. r.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 5 week(s) ago
The AC in the room is not cold, the room is hot
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Accommodation's Reply
13 Nov 2025
Dear Mr. Putri R.R., Warmest regards, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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f***l
icon-Transit
Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 7 week(s) ago
HOT AC, DIRTY ROOMS FOR THE 2 ROOMS I ORDERED, SMELLY, CLOGGED TOILET
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Accommodation's Reply
13 Nov 2025
Dear f*l, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced regarding the room condition and facilities not meeting your expectations. This is not the standard of service we aim to provide. We have forwarded your feedback to the relevant team for immediate improvements to prevent this from happening again. We hope to have the opportunity to welcome you back for an even better stay experience. Best regards, Azza Hotel Palembang by Horizon
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Very worth it & strategic location
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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Roma H. A.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was comfortable, and the mall was right across the street from the hotel. The staff was friendly. I enjoyed staying here.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Ms. Roma H.A., Warmest regards, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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Abi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good service, responsive, as expected.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr/Mrs Abi, Warm regards, AZSA Hotel Palembang by Horizons Thank you for choosing AZSA Hotel Palembang by Horizons as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from AZSA Hotel Palembang by Horizons on your next stay. Best regards, AZSA Hotel Palembang by Horizons
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Toto S.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, responds quickly to guests, the price is affordable, the rooms are clean and comfortable, the breakfast is quite varied, the taste is also delicious, the strategic location is close to the Bumi Sriwijaya LRT station and close to the Palembang Icon mall.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr. Toto, Sincerely, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation when visiting Palembang. Thank you for your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
All great, first time trying and will come back here again
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Accommodation's Reply
21 Oct 2025
Dear R*i, Warm regards, Azza Palembang by Horison Hotel Thank you for choosing Azza Palembang by Horison Hotel as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Palembang by Horison Hotel on your next stay. Best regards, Azza Palembang by Horison Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Highly recommended for those of you who are looking for a city center hotel at a low price.
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Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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E***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Very close to the city center, the staff are also very friendly.
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Accommodation's Reply
21 Oct 2025
Dear E*n, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. Thank you for your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Quite comfortable and close to shopping center facilities.
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Accommodation's Reply
21 Oct 2025
Dear E*i, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We also appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
The location is right in the city center, so it's easy to get everywhere. The food is delicious. Cleanliness and comfort are pretty good. The service is friendly. The bathroom was a bit annoying: the sink faucet wasn't positioned correctly, so you had to hold it up to the sink to use it. The shower head was slow to drain, so the water pooled easily during showers. Room 206, 2nd Floor.
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Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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